2015 Hyundai Tucson

There is an open safety recall on my vehicle, which has been in place since February 2, 2022. At this time, Hyundai has advised that they have no remedy and don't know when they WILL have one. Since this defect poses a potential fire threat, they advise to "park outside away from structures". I feel that 4 months is more than long enough for them to have a remedy in place. Parking my vehicle outdoors, far from structures, indefinitely is unreasonable. What recourse do we as consumers have against this? Is there anything I that can be done to fix this from your side? I was previously a very satisfied Hyundai owner, but after this I no longer have confidence in them and will no longer do business with them.

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Services Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not available. The contact stated that there was a stopping distance delay while driving and coming to a complete stop. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The failure mileage was approximately 55,000. Parts distribution disconnect.

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. The VIN was not available.

The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

I currently represent Mr. Jeffrey Harvey as his attorney. Hyundai has failed to provide a remedy for more than four months for Mr. Harvey's vehicle. The recall campaign has not sent further instructions or details about the proposed remedy for the problem with the vehicle. Please advise as to exactly how long Hyundai has to come up with a remedy for the vehicle, and what exactly the options are for reimbursement of out-of-pocket expenses.

The contact owns a 2015 Hyundai Tucson. The contact stated that the engine was seized. The contact was unaware if any warning lights were illuminated. The vehicle was towed to the local dealer and the mechanic retrieved fault codes: P0014, P0300, P0301, and P0441. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 123,051.

The contact called on behalf of her daughter who owns a 2015 Hyundai Tucson. The contact stated that her daughter was the driver of the vehicle and her two passengers attempted to exit the vehicle however, the doors were unable to be opened from inside or outside the vehicle. The passengers had to climb out the window to exit the vehicle. There was no warning light illuminated. The vehicle was taken to a local dealer; however, a diagnostic test was not performed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 71,700.

As part of Hyundai's class action lawsuit settlement, Hyundai promised to fix defective engines reporting the P136 error code and provide alternative transportation until the vehicle's defective engine is fixed. Instead I am without a car because Hyundai corporate claims they are "too busy" to fix it. For three weeks, Hyundai corporate has known that the engine of my 2015 Hyundai Tucson has reported the P1326 error code, and has been sitting at Key Hyundai at 4660 Southside BLVD; Jacksonville, Florida. Hyundai has refused to provide us with a loaner car, or authorize us to get a rental car, as required under the class action settlement, under the basis that the inspection has not yet been performed on the vehicle. When we asked for them to help find another dealership to inspect the vehicle, or any other assistance they could provide with alternative transportation, they refused. Hyundai assigned us a case manager, Ricardo (case number 19759747), who has repeatedly lied to us, and refuses to return our calls. For example, he claimed that he called the dealership to try to help us, even though the dealership reported no such call in their records and Hyundai confirmed that they did not have this call in their records. Hyundai refuses to assign anyone else to help with this matter. We have been calling Hyundai almost every day for three weeks and they have provided no assistance whatsoever. The constant theme has been to "sit and wait". I am requesting your office to help so that other Americans are not victimized by Hyundai. Hyundai promised to make the victims of their defective engines whole, and yet instead have vehicles subject to the class action lawsuit sitting around for weeks, and refuse to provide any assistance whatsoever with alternative transportation. Americans could lose their jobs and be forced into financial insolvency because of Hyundai not honoring their settlement agreement.