2015 Hyundai Tucson

Even with have oil changes regularly and just about 2,000 miles ago *synthetic oil* the car started making very weird noises when accelerating and randomly having the oil light pop up. As I drove down the highway, with the pedal to the floor it would not speed up, the car then completely died and would not turn on. After having it towed and inspected they declared the engine was done and could not be fixed. They then informed me that because this issue is SO common it makes it extremely hard and expensive to find a replacement engine.

I was driving on the highway about 5 minutes away from home when I was avoid a reckless driver. (I called and reported it to the State police) Once I was trying to switch lanes my engine seized up in the middle of the highway. I keep up with the maintenance so I have no idea why it would do that. After getting towed and bringing it to the nearest dealership I was told my engine seized up and now I need to bring it to a Hyundai dealership to get it inspected before receiving service. I wont rice service until August 31st. This all new to me because my car fall in the recall of the many Hyundai's. How can I get rid of my vehicle as a second owner who bought t from a dealership? I don't feel comfortable or safe driving a vehicle like that.

The contact owns a 2015 Hyundai Tucson. The contact stated while driving approximately 75 MPH, the vehicle decelerated to 35 MPH and began to jerk and shake. The contact pulled off of the highway as the engine seized. The contact stated that the check engine warning light was illuminated. The contact had the vehicle towed to a dealer where the vehicle was diagnosed with rod bearing failure. The dealer determined that the engine needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 21V727000 (Engine). The manufacturer had been informed of the failure. The failure mileage was approximately 108,000.

While driving the vehicle suddenly went into a limp mode and had a flashing check engine light. The vehicle was in limp mode for approximately a half mile prior to having complete engine failure and shutting off completely. Vehicle has always been properly maintained. Dealer confirmed engine is seized. A manufacturing defect with the Theta II engine caused the premature engine failure. If this occurred on a major highway myself and other motorists would be put at a significant risk as there was limited time to act and find a safe place to roll to a stop.

I currently represent Mr. Jeffrey Harvey as his attorney. Hyundai has failed to provide a remedy for more than four months for Mr. Harvey's vehicle. The recall campaign has not sent further instructions or details about the proposed remedy for the problem with the vehicle. Please advise as to exactly how long Hyundai has to come up with a remedy for the vehicle, and what exactly the options are for reimbursement of out-of-pocket expenses.

The contact owns a 2015 Hyundai Tucson. The contact stated that the engine was seized. The contact was unaware if any warning lights were illuminated. The vehicle was towed to the local dealer and the mechanic retrieved fault codes: P0014, P0300, P0301, and P0441. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 123,051.

As part of Hyundai's class action lawsuit settlement, Hyundai promised to fix defective engines reporting the P136 error code and provide alternative transportation until the vehicle's defective engine is fixed. Instead I am without a car because Hyundai corporate claims they are "too busy" to fix it. For three weeks, Hyundai corporate has known that the engine of my 2015 Hyundai Tucson has reported the P1326 error code, and has been sitting at Key Hyundai at 4660 Southside BLVD; Jacksonville, Florida. Hyundai has refused to provide us with a loaner car, or authorize us to get a rental car, as required under the class action settlement, under the basis that the inspection has not yet been performed on the vehicle. When we asked for them to help find another dealership to inspect the vehicle, or any other assistance they could provide with alternative transportation, they refused. Hyundai assigned us a case manager, Ricardo (case number 19759747), who has repeatedly lied to us, and refuses to return our calls. For example, he claimed that he called the dealership to try to help us, even though the dealership reported no such call in their records and Hyundai confirmed that they did not have this call in their records. Hyundai refuses to assign anyone else to help with this matter. We have been calling Hyundai almost every day for three weeks and they have provided no assistance whatsoever. The constant theme has been to "sit and wait". I am requesting your office to help so that other Americans are not victimized by Hyundai. Hyundai promised to make the victims of their defective engines whole, and yet instead have vehicles subject to the class action lawsuit sitting around for weeks, and refuse to provide any assistance whatsoever with alternative transportation. Americans could lose their jobs and be forced into financial insolvency because of Hyundai not honoring their settlement agreement.

My car has been subject to safety recall for its anit-lock break system module system since February 2022. It is now the middle of May, 2022. Hyundai, in the Sacramento area of California, says they do not have parts in stock for performing the mandated recall and will not call me back or give me any estimate for when I can have the part. The Hyundai of America representitive just told me I could keep calling, putting the burden on me, and not assisting me further in terms of becoming part of a list of people that still need the recall done, etc.. The notice says my car's engine compartment might catch on fire while parked or driving without this recall. That's pretty ridiculous and unsafe. They need to provide a remedy.