2014 Hyundai Tucson

The contact owns a 2014 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not available. The contact stated while driving 60 MPH, the vehicle stalled and lost electrical power inadvertently. There was no warning light illuminated. The contact was able to veer to the shoulder of the road. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to the local dealer who informed the contact that it would take 7-10 days to diagnose the vehicle. The contact stated that other unknown dealers were contacted and the contact was informed that there was no earlier availability to have the vehicle diagnosed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened. The manufacturer informed the contact that they would follow up with her within 3-5 business days. The vehicle was not diagnosed or repaired. The failure mileage was approximately 119,000. Parts distribution disconnect.

Hyundai Motor Company, the manufacturer of my 2014 Tuscon, has exceeded a reasonable amount of time to provide a remedy for NHTSA Campaign Number: 22V056000 (recall 218). According to documents published on the NHTSA website, investigations relating to this recall have been ongoing since Sept. 2020. It is also stated that owners of affected vehicles were notified in March 2022. The "Dealer Best Practice" document (see attached) states that 14-15MY Tuscon owners would be notified in May 2022 that a remedy for their vehicle is still under development. I have not received any notification regarding this recall. Upon learning of the recall while scheduling maintenance, I contacted the manufacturer asking for a proposed date for a remedy, but they have failed to provide me with one or explain to me any options for alternative remedies. Vehicle manufacturers are required to both notify vehicle owners of recalls and provide a date for which a remedy will be available (Code of Federal Regulations Title 49, Subtitle B, Ch. V, Part 577). Due to the risks associated with this recall and the other safety recalls affecting Hyundai models, I have lost faith in Hyundai Motor Company and no longer feel safe having my current vehicle in my possession. I would like to request a refund of the purchase price of my vehicle in accordance with state and federal laws.

The contact owns a 2014 Hyundai Tucson. The contact stated that while her husband was driving approximately 10 MPH, the engine seized and the vehicle inadvertently lost motive power and stalled. The driver pulled safely to the side of the road. There were unknown warning lights illuminated. The vehicle was towed to the dealer and was diagnosed with engine failure. The dealer informed the driver that there was a part installed in the vehicle that electrically shut down the vehicle. The engine was replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 118,000.

The contact owns a 2014 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

There is a recall on my vehicle that could cause it to catch fire whether parked or being driven. Hyundai has yet to provide a remedy for this issue and this vehicle is my primary transportation. I have been made aware of instances where other vehicles have caught fire that are under this same recall. I have children and this is taking too long for a remedy. I have also contacted Hyundai dealership and Hyundai Customer Care in regards to getting into a safer vehicle and have not been offered any assistance in this regard. I am being told that this will be just like any other trade in and the current cost of the same model is much higher. If Hyundai is not providing a remedy in a timely manner, there should be some soft of recourse so that owners are not driving unsafe vehicles.

The contact owns a 2014 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2014 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.