2013 Hyundai Tucson

The contact owns a 2013 Hyundai Tucson. The contact stated that the catalytic converter was stolen, and the vehicle was towed to an independent mechanic for repair. The vehicle remained in its possession for a month before being returned to the contact. While the contact was driving home from the mechanic shop at an unknown speed, the engine shut off without warning. The contact initially towed the vehicle back to the independent mechanic who then informed her of NHTSA Campaign Number: 19V063000 (Engine and Engine Cooling). The contact then had the vehicle towed to a dealer where a diagnostic test was performed, and it was determined that the vehicle experienced engine failure. The results were sent to the manufacturer who informed the dealer that the failure was not a result of the recall and that they would only cover half the cost of a new engine. The contact called the manufacturer directly and was given the same information. A case was filed. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 150,000.

My engine failed without any check engine lights prior. Started making a REALLY loud flapping noise when accelerating and would get worse the higher the RPM and the higher MPH. Even while coasting the noise was still prominent. It started around 12pm on 12/11/2021 and at 1:07pm (approximately 1 hour later) on the same day, it officially failed. The noise had started and gradually got worse while I was on the highway going approximately 65-70mph. I had stopped and pulled over shortly after it had started and made some calls to some certified Hyundai dealers to try and see what to do. I had made an appointment for first thing on Tuesday morning, 12/14/2021. I told them I would drop it off as soon as possible because I was sure it was going to blow. Tuesday appointment was the earliest appointment available at ANY Hyundai dealer within an acceptable/safe range. After I had made the calls, I proceeded to try and make it home. I was about 35-40 miles to home and my engine got EXTREMELY loud and not running properly. I was approximately 10 minutes from the dealership I bought my car from and I decided, if I made it there that I would leave the car there and not drive it home because I did not feel safe. About 45-60 seconds after the noise got so loud I couldn’t hear the radio. I was trying to find a safe spot to pull over but apparently didn’t make the decision in time because at 65-70mph (cruise control set at 67mph) my engine made a crash/boom sound then every light on my car’s dash lit up and car longer was functioning. I got pulled off to the curb immediately and shut the car off. Approx 5/2021, check engine came on, code read all cylinders were misfiring, spark pugs were changed because no engine failure was detected. My KDS recall serviced 11/27/2021, approximately 78,000-79,000 miles. Shop never mentioned and concerns with my car while it was there. Engine failed just over 80,000 miles.

The whole engine shut down as I was going 70 mph on an interstate. At that time both the oil light and battery light came on. Once I pulled over, I could smell burning wires and a haze of smoke started coming in through the front air vents. The SUV was towed first to my mechanic then to the Hyundai service center who said this was a recall defect and they would look into it. At the time of the failure, I was out of cell tower range, but able to make a 911 call from the side of the 4 lane interstate. I was able to put on my hazard lights. I received a ride home from a state trooper. The car had regular oil changes, tire rotations, and normal inspections. Nothing out of the ordinary; no concerns about the engine. No warning lights came on prior to the shut down. It was 100% out of the blue. The Hyundai service center has now informed me the 2013 Hyundai Tucson has an “open campaign” recall on it (#966). They have extended coverage to repair/replace any engine under150,000 miles. My Tucson has 125,197 miles on it, but because I did not see their recall flyer in the mail, this service center is refusing to cover the expense of replacing the engine. Instead, they are asking me to foot the bill to the tune of $12,000.00. This is not an expired recall and a know issue by Hyundai.

Was driving at 70mph on the highway when the failure occurred. The engine began making a very loud knocking noise and I was thankfully able to safely pull over before the car completely shut down. No check engine or oil lamps turned on and there were no signs that the engine was failing. It just all of a sudden started knocking while driving on the highway and I was lucky to get to the side of the road without causing an accident or being stuck in the middle of the highway with a broken engine. Checked the oil and found metal shavings on the dipstick so I called a tow truck to have the vehicle towed to the dealership that last serviced it. The dealership initially kept telling me it was upper engine noise until I pushed them to actually tell me which part failed. They then finally admitted that it was one of the engine bearings. This failure was also 2 months after that same dealership had pulled the oil pan off and replaced the gasket and oil pressure sensor for an active recall. This seems to be a VERY common problem for this 2.4theta engine from Hyundai. Hyundai is refusing to warranty the engine and wants $9600 to replace the engine that failed and left me stranded on the highway 2hrs away from home. The vehicle has now been at the same dealership for over 2 months while I fight with Hyundai's warranty and customer service dept who keep denying my claim that the engine is defective and should be warrantied. While my car has been at this same dealership they have preformed another NEW active recall for programming the knock sensor to sense bearing failures on these engines. THIS NEW RECALL WORK WAS DONE WITHOUT MY CONSENT AND I DID NOT SIGN OFF ON THEM PREFORMING THIS WORK BECAUSE THE ENGINE HAS ALREADY HAD A BEARING FAILURE!!!

The contact owns a 2013 Hyundai Tucson. The contact stated that the rear driver’s side door would not open from either the inside or the outside of the vehicle without warning. The contact also stated that the trunk latch had once failed to open as needed without warning. The contact had taken the vehicle to a dealer to service a recall and was given an estimate to repair the door. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 69,000.

Was driving on the highway at 74 mph when the engine started knocking and smelled of smoke, no other warning symptoms and all routine maintenance have been performed timely, in fact on-time pul change was performed the day before. I safely exited the highway and when I came to a complete stop at the end of the off ramp the oil, engine _ battery light came on and engine died. I checked the oil - it was clean and full. Had to get towed to a shop. They said the rod in the 4th cylinder is the culprit and requires a new engine ($7,500). I've called the Hyundai dealer and am waiting to hear back. Cars mileage is 139k and otherwise in excellent condition.

I have Only 113186 miles on my Tucson.I started hearing a engine knock while driving the vehicle and then the vehicle started stalling out.The next day I took it to my mechanic.He tested everything then he drained my oil and found metal shavings from the rod bearing and told me the engine was no good.I changed the oil at regular intervals.I found out they have a recall on the 2017-2018 Tucson's with bad bearing issues.The engine is the same as mine the 2.0