2013 Hyundai Tucson

. ON JUNE 17, 2018 MY ENGINE BLEW ON MY 2013 TUCSON, LESS THAN 75000 MILES. WE WERE TRAVELING ON THE INTERSTATE AT SPEEDS OF 75 MILES PER HOUR WHEN THE ENGINE BEGAN TO KNOCK THEN LOOSE SPEED. TRAFFIC ALL AROUND US WAS TRAVELING AT 75-80 MILES PER HOUR, VERY SCARY AS WE WERE GOING 10-15 MILES PER HOUR WHEN WE MANAGED TO PULL OFF ON AN EXIT AND THE ENGINE SIMPLY DIED AND NEVER WOULD RESTART. WE HAD TO PUSH IT THROUGH A BUSY INTERSECTION TO A GAS STATION. WE HAD IT TOWED TO THE LOCAL HYUNDAI DEALER WHERE IT STILL SITS 2 MONTHS LATER WAITING ON AN ENGINE TO BE DELIVERED. THESE ENGINES HAVE BEEN RECALLED IN THE SONATA'S AND THE SANTA FE'S BUT NOT IN THE TUCSON'S.

MY ENGINE SUFFERED A COMPLETE FAILURE WHILE TRAVELING ON THE INTERSTATE AT 70+ MPH. IN THE MIDDLE OF A 300 MILE ROAD TRIP, I NOTICED THE CAR WOULD HOLD SPEED WITH CRUISE CONTROL, BUT NOT ACCELERATE TO PASS ON THE HIGHWAY. WITHIN 10 MINUTES OF NOTICING, THE ENGINE BEGAN MAKING A LOUD NOISE. I WAS NOT ABLE TO STOP, AS I WAS ON A LONG STRETCH OF INTERSTATE WITH NO GAS STATIONS, ETC. SUDDENLY, THE ENGINE REVVED TO ABOUT 6000 RPM, THE CAR SHOOK, AND THE ENGINE STOPPED. I HAD ENOUGH SPEED TO PULL OVER TO THE SHOULDER AND TURNED OFF THE CAR. THE ENGINE WOULD NOT RESTART. I HAD TO CALL A TOW TRUCK AND HAVE THE VEHICLE TOWED 40 MILES TO A HYUNDAI DEALERSHIP, WHERE THEY DIAGNOSED IT AS BLOWN, MOST LIKELY TO A BEARING FAILURE. AT THE TIME OF THE INCIDENT, THE VEHICLE WAS TRAVELING AT OVER 70 MILES PER HOUR.

AT HIGHWAY SPEED VEHICLE BEGAN TO SHUDDER THEN LOUD "CLUNK" AND LOST POWER. SMALL ENGINE COMPARTMENT FIRE DEVELOPED BUT THEN THANKFULLY WENT OUT. VEHICLE WAS TOWED TO NEAREST SHOP WHICH INFORMED US THAT VEHICLE HAD THROWN A ROD AND WILL REQUIRE ENGINE REPLACEMENT. VEHICLE HAS NOW BEEN TOWED TO NEAREST HYUNDAI DEALER THAT "WILL GO TO BAT TO TRY AND GET HYUNDAI TO FIX". WE ARE NOT THE ORIGINAL OWNERS OF VEHICLE SO APPARENTLY THE 10/100 DOES NOT APPLY. VEHICLE HAS BEEN MAINTAINED PROPERLY. NEED TO KNOW WHAT TO DO OR WHO TO COMMUNICATE WITH TO GET HYUNDAI TO RECOGNIZE THIS PROBLEM.

2013 HYUNDAI TUCSON ENGINE FAILURE. DRIVING ON HIGHWAY ENGINE SEIZED. ONLY 53,000 MILES ON CAR. CAR WAS REGULARLY SERVICED BY DEALER. DEALER TO REPLACE ENGINE. ENGINE UNDER WARRANTY, DEALER HAS HAD CAR FOR 4 MONTHS. DEALER STATES CAN'T GET A REPLACEMENT ENGINE. NEED HELP IN GETTING HYUNDAI TO PROVIDE /INSTALL REPLACEMENT ENGINE..

THE HYUNDAI TUCSON HAS THE THETA 2 ENGINE. THIS ENGINE HAS ALREADY BEEN RECALLED 4 METAL SHAVINGS FROM THE A DEBURRING PROCESS CAUSES THE ENGINE TO HAVE OIL DISTRIBUTION PROBLEMS RESULTING IN ENGINE FAILURE FOR EXAMPLE A THROWN ROD. THIS IS EXACTLY WHAT HAPPENED TO MY 2013 HYUNDAI TUCSON WITH ONLY 42000 PLUS MILES ON IT. SO WHY HASN'T THE TUCSON BEEN ADDED TO THE RECALL LIST ALONG WITH THE SONATA AND SANTA FE, THEY BOTH HAD THE SAME EXACT ENGINE IN THE SAME EXACT PROBLEMS. NOW I AM STUCK WITHOUT A VEHICLE STILL HAVING TO MAKE PAYMENTS ON, AND BATTLING HYUNDAI DEALERSHIP OF LITHONIA GEORGIA, BECAUSE THEY AREN'T WILLING TO FIX THE ISSUE DUE TO AN EXPIRED WARRANTY OF 5 YEARS OR 60,000 MILES. WARRANTY IS NOT AN ISSUE AT THIS POINT, BECAUSE THE ENGINE HAS BEEN RECALLED. THE CONSUMER STATED THE MANUFACTURER WOULD NOT REPAIR THE VEHICLE UNDER THE WARRANTY DUE TO NOT HAVING EVIDENCE OF OIL CHANGES. THE VEHICLE HAD NO OIL UPON INSPECTION. THE CONSUMER STATED THE ENGINE HAD A HOLE IN IT CAUSING THE OIL TO DRAIN OUT. *JS

CORRECTION TO COMPLAINT NUMBER:11110257 DRIVING ON FREEWAY, ON VACATION, WHEN HEARD CLACKING NOISE. BECAME WORSE AND ALL OF A SUDDEN THE ENGINE QUIT AND THE ENGINE LIGHT CAME ON. TOWED TO REPAIR SHOP. TOLD US THE ENGINE NEEDED REPLACED. NOT SURE IF TRUE, BUT WE HAVE BEEN TOLD THAT THIS IS THE SAME ENGINE THAT WAS RECALLED IN THE SONATAS (WE HAVE A SONATA THAT HAD THE RECALL). QUESTIONING WHY THE MOTORS ON ALL VEHICLES WITH THAT ENGINE WERE NOT RECALLED. SEEMS THE PROBLEM IS WITH THE ENGINE, NOT THE VEHICLE.

DRIVING ON FREEWAY, ON VACATION, WHEN HEARD CLACKING NOISE. BECAME WORSE AND ALL OF A SUDDEN THE ENGINE QUIT AND THE ENGINE LIGHT CAME ON. TOWED TO REPAIR SHOP. TOLD US THE ENGINE WOULD NEED TO BE REPLACED. NOT SURE IF TRUE, BUT WE WERE TOLD THAT THIS IS THE SAME ENGINE THAT WAS RECALLED IN THE SONATAS (WE ALSO HAVE A SONATA THAT HAD THE RECALL). QUESTIONING WHY THE MOTORS ON ALL VEHICLES WITH THAT ENGINE WERE NOT RECALLED. SEEMS THE PROBLEM IS WITH THE MOTOR, NOT THE ENGINE?!?!

DRIVING DOWN A STREET 35 MPH, ENGINE MADE LOUD SOUND ALL THE LIGHTS CAME ON AND CAR SHUDDERED AND WOULD NOT DRIVE. MOVED TO SIDE OF ROAD AND TOWED TO DEALERSHIP. THETA-II ENGINE SEIZED. NOT REPAIRABLE. DEALERSHIP AND MANUFACTURE REFUSED TO HELP IN ANY WAY DESPITE KNOWN PROBLEM. EVENTUALLY TRADED IN AS COST TO REPLACE ENGINE WITH USED ENGINE(NO NEW ONES AVAILABLE) WAS PROHIBITIVE. RECEIVED TRADE IN OF $3500 BLUE BOOK VALUE $9000.

ON JUNE 13, 2017, THE ENGINE IN THE TUCSON COMPLETELY SHUT DOWN WHILE DRIVING DOWN THE INTERSTATE AFTER WORK. THE VEHICLE WOULD NOT START AND HAD TO BE TOWED TO A LOCAL REPAIR SHOP IN CANYON, TEXAS. THE REPAIR SHOP INSPECTED THE VEHICLE AND FOUND THAT THE ENGINE HAD BLOWN A HOLE IN IT DUE TO NO FAULT OF SYDNEE PARKHURST AND WOULD NEED A COMPLETE REBUILD. RESEARCH WAS DONE AS TO WHAT OPTIONS WERE AVAILABLE. [XXX] CONTACTED THE VANDERGRIFF HYUNDAI IN ARLINGTON, TEXAS WHERE THE VEHICLE WAS PURCHASED AND HYUNDAI MOTORS AMERICA FOR A MANUFACTURER'S DEFECT. RESEARCH HAD SHOWN THE SAME ENGINE WAS PUT INTO SEVERAL MODELS OF HYUNDAI VEHICLES. THIS SPECIFIC ENGINE MODEL WAS ALSO INVOLVED IN A CLASS ACTION REGARDING THE 2011-2013 MODELS (BUT NOT THE 2013 TUCSON). THE LOCAL REPAIR SHOP REPLACED THE ENGINE AND SOME PARTS THREE (3) TIMES DUE TO MANUFACTURER ISSUES WITH THE PARTS FOR $8,751.28. AFTER MORE THAN SEVEN PHONE CALLS TO EACH VANDERGRIFF HYUNDAI AND HYUNDAI MOTORS AMERICA, IT WAS LEARNED THAT NEITHER WAS WILLING TO HELP OR OFFER ANY AID OR ASSISTANCE CLAIMING THAT BECAUSE IT WAS SOLD TO A SECOND OWNER, THEY COULD NOT CONFIRM WHETHER THE PRIOR OWNER HAD BEEN NEGLIGENT IN THEIR CARE OF THE VEHICLE EVEN THOUGH IT WAS SOLD AS A CERTIFIED PRE-OWNED VEHICLE. HYUNDAI BLAMED THE OWNER FOR THE DEFECT. AFTER THE ENGINE WAS REPLACED VANDERGRIFF CONTACTED THE OWNER ATTEMPTING TO PURCHASE THE VEHICLE BACK FOR LESS THAN THE PURCHASE PRICE AND EXCLUDING THE COST OF THE ENGINE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR