2011 Hyundai Tucson

TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FLUID COOLER HOSE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V057000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. WITHOUT WARNING, THE VEHICLE GRADUALLY REDUCED SPEED AND AN INTERNAL FRACTURE OCCURRED WITH THE TRANSMISSION. THE VEHICLE WAS UNABLE TO BE DRIVEN. UPON FURTHER INSPECTION, THE CONTACT NOTICED AN EXTENSIVE PUDDLE UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE CONTACT HAD BEEN WAITING FOR DAYS FOR THE DEALER TO DETERMINE THE PARTS AND REMEDY TO REPAIR THE VEHICLE. THE CONTACT HAD NOT BEEN NOTIFIED, BUT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V057000 (POWER TRAIN). THE MANUFACTURER WAS UNABLE TO PROVIDE A SPECIFIC DATE TO SUPPLY THE PARTS TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. PARTS DISTRIBUTION DISCONNECT.

I'VE BEEN HAVING A SERIOUS, REOCCURRING PROBLEM, THAT THE SERVICE TEAM CONTINUES TO MISS-DIAGNOSE. WHILE ACCELERATING, MY CAR WILL SUDDENLY LOSE ALL POWER. THE ENGINE CONTINUES TO FUNCTION JUST FINE, AND THE RPM'S CONTINUE TO RISE (VERY RAPIDLY), BUT NO POWER IS BEING TRANSFERRED TO THE WHEELS. THE SERVICE TEAM HAS DECIDED THIS IS AN ISSUE WITH MY TIRE PRESSURE, WHICH IS CLEARLY NOT THE CASE. THIS ISSUE IS EITHER SOFTWARE RELATED, OR IS SYMPTOMATIC OF A DRIVETRAIN PROBLEM, TRANSMISSION, TRANSFER CASE, OR FRONT/REAR DIFFERENTIAL. THIS IS A SERIOUS CONCERN FOR MY SAFETY, AND THE SAFETY OF MY FAMILY. I'M REPORTING TO THE NHTSA. I HAVE BEEN DRIVEN OFF OF THE ROAD TWICE BECAUSE OF MY INABILITY TO ACCELERATE WHEN NEEDED. TODAY WAS THE SECOND TIME I HAVE ENDED UP ON THE SIDE OF THE ROAD, SHAKEN, CRYING AND AFRAID. I HAVE BEEN TAKING THIS CAR IN FOR THIS ISSUE SINCE 2012. THIS HAPPENS ON ALL ROADS BUT IS MORE LIKELY WHEN TRYING TO ACCELERATE ON THE FREEWAY.

I RECENTLY REACHED 115000 MILES ON MY TUCSON. IT STARTED 2 WEEKS AGO, THE ALTERNATOR NEEDED TO BE REPLACED FOR HIGHER OUTPUT THAN IT SHOULD. IT CAUSED THE VEHICLE NOT TO START SINCE IT WOULDN'T HOLD A CHARGE. ONCE REPLACED, THE ENGINE LIGHT CAME ON AGAIN NOT LONG AFTER SO I TOOK IT INTO A SHOP. THEY FOUND THAT I NEEDED TO REPLACE TWO OF THE CAM SHAFT SENSORS. A COUPLE OF DAYS AGO, DRIVINGMY HUSBAND AND KIDS, THE RMP GAUGE WENT OUT AND THE VEHICLE WOULD NOT ACCELERATE. ONCE STOPPED AND RESTARTED, THE RPM GAUGE RE-ENGAGED AND DRIVE FINE. NO ENGINE LIGHT CAME ON. DRIVING HOME TODAY, 66 MILES AWAY FROM HOME ON INTERSTATE 78 IN NEW JERSEY, THE RMP GAUGE WENT OUT AGAIN. I PULLED OVER ON THE SHOULDER, PUT ON MY FLASHERS AND SHUT OFF THE VEHICLE. I WAITED ABOUT 5 MINUTES AND WAS ABLE TO RESTART THE VEHICLE, THIS TIME THE CHECK ENGINE LIGHT ENGAGED. I WAS A FEW MILES FROM MY EXIT, AND THE RMP GAUGE AGAIN WENT OUT, AT THIS POINT, I WAS NOT ABLE TO ACCELERATE THE VEHICLE AND THERE WERE TRACTOR TRAILERS ALL AROUND ME. WHILE REVIEWING OTHER HYUNDAI ISSUES, I SEE OTHER MODELS HAVING SIMILAR ISSUES, YET NO RECALL FOR THE TUCSON. I AM NOW NOT ONLY FEARFUL OF DRIVING IT, ENGINE LIGHT OR NOT, BUT DO NOT HAVE RELIABLE TRANSPORTATION TO WORK.

I WAS DRIVING APPROXIMATELY 70MPH DOWN A HIGHWAY WHEN I HEARD A LOUD POP AND MY SUNROOF EXPLODED. GLASS SPRAYED ALL OVER THE INTERIOR OF THE CAR AND WITH ENOUGH FORCE TO EMBED INTO THE CENTER CONSOLE. I DID NOT SEE ANY OBJECTS OR OTHER ROAD DEBRIS THAT COULD HAVE FLOWN UP AND HIT ME, JUST THE POP AND RAIN OF GLASS SHARDS. I HAVE MINOR ABRASIONS ON MY HEAD AND FACE FROM THE GLASS AS A RESULT OF THE SUNROOF SHATTERING. *TR

I WAS HEADING SOUTHEAST (INBOUND) ON HIGHWAY 290. IT WAS CLEAR, ROADS WERE DRY, AND NO DEBRIS IN THE ROAD. I HAD MY 16-YEAR OLD DAUGHTER WITH ME. I WAS DRIVING AND SHE WAS IN THE PASSENGER SEAT. I WAS IN THE FAR LEFT (PASSING) LANE. OUT OF NOWHERE, MY SUNROOF SHATTERED AND FLEW OFF MY CAR. IT SHATTERED MOSTLY INTO A THOUSAND PIECES, BUT THE PERSON DRIVING BEHIND ME INDICATED THAT A HUGE PIECE FLEW OFF AND HIT HIS WINDSHIELD CAUSING IT TO CRACK IN MULTIPLE PLACES. MY SUNROOF HAD BEEN CLOSED. MY INTERIOR SHADE WAS ALSO CLOSED. THERE WAS NO REASON THIS SHOULD HAVE HAPPENED. *TR

I NO LONGER OWN THIS UNSAFE CAR. I AM SHORT, AND THUS SIT LOWER AND ADJUST THE DRIVER SEAT FORWARD TO REACH PEDALS. (TALL FRIENDS SIT FARTHER BACK/HIGHER, AND DON'T SEEM TO HAVE PROBLEMS.). THIS CAR HAS SERIOUS SIDE BLIND SPOTS CAUSED BY THE DECREASING SIZE OF THE WINDOWS AND THE VERY THICK SIDE COLUMNS FOR THE AIR BAGS. THE DRIVER'S SIDE COLUMN ENDED UP RIGHT BESIDE MY FACE, AND COMBINED WITH THE SEAT BACK/HEAD RESTS, BLOCKED MY VIEW. NEITHER SIDE MIRRORS NOR THE REAR-VIEW MIRROR COVER THIS BLIND AREA - AND IT CAN'T BE SEEN WHEN CRANING ONE'S NECK TO AROUND... I WAS ON THE I-5 FREEWAY NEAR PORTLAND, OR AND WANTED TO CHANGE ONE LANE TO THE LEFT... I SIGNALED, CHECKED BOTH SIDE MIRRORS, THE CENTER REAR-VIEW MIRROR, AND CRANED MY HEAD AROUND TO LOOK, AND THEN STARTED MOVING OVER... I HEARD A BEEP!, AND SWERVED BACK TO MY ORIGINAL LANE, ONLY THEN SEEING A MOTORCYCLE WHICH HAD BEEN IN MY BLIND SPOT...MY BROTHER WAS KILLED IN A MOTORCYCLE ACCIDENT 7 YEARS AGO, AND THIS INCIDENT TERRIFIED ME SO THAT I HAD TO PULL OVER BECAUSE I WAS CRYING AND SHAKING! IT HAD BEEN SO CLOSE, AND I DECIDED RIGHT THEN I HAD TO GET RID OF THE CAR...THERE ARE ALSO VISIBILITY PROBLEMS WHEN MAKING A LEFT TURN ACROSS A LARGE INTERSECTION (MORE GRADUAL/SLIGHTER CURVE..). TURNING LEFT, THE AIRBAG COLUMN IN THE LEFT CORNER BETWEEN WINDSHIELD & LEFT WINDOW ENDED UP IN THE CENTER OF MY VISION. I COULDN'T SEE WHERE I WAS HEADING, AND JUST SORT OF "JUDGED" MY DESTINATION LANE BY MEMORY AND/OR CARS BESIDE ME IN THE NEXT LANE TURNING...SCARY! I HAVE A SHORT FRIEND WITH THE IDENTICAL CAR (1 YR NEWER), AND THE SAME TROUBLE WITH BLIND SPOTS AND BLOCKED VISIBILITY WHEN SLIGHTLY TURNING LEFT. THESE ARE SERIOUS ISSUES (AND LOOKING FOR A NEW CAR, THIS CAR WASN'T THE ONLY ONE WITH THIS BODY STYLE.) I BOUGHT A 2014 SUBURU FORESTER, LARGER WINDOWS/MUCH NARROWER COLUMNS, VASTLY IMPROVED VISIBILITY AND NO BLOCKED VIEW. *TR

THE CAR WOULD NOT START WHEN I WENT TO START IT UP. IT WAS PARKED OUTSIDE OVERNIGHT IN 20 DEGREE WEATHER AND JUST CLICKED WHEN I WENT TO START IT. I HAD TO CALL HYUNDAI ROADSIDE ASSISTANCE TO COME AND JUMP THE CAR. THEY DID AND IT TOOK THEM A COUPLE OF TRIES AND THEY HAD TO USE THEIR VEHICLE, NOT THE PORTABLE STARTER. THEY SAID THAT THE BATTERY WAS DRAINED. THERE WAS NO REASON FOR THAT BECAUSE THERE WERE NO LIGHTS LEFT ON. I TOOK IT IN FOR SERVICE AND THEY CHECKED THE BATTERY AND SAID IT WAS IT HAPPENED AGAIN ON FEBRUARY 3, 2013 AND I HAD TO DO THE SAME THING. I HAD THE DEALERSHIP CHECK THE BATTERY AND IT WAS FINE. ON MARCH 15, 2013, THE DEALERSHIP CHECKED THE BATTERY AND IT REGISTERED A STRONG CHARGE. THE DEALERSHIP WANTED ME TO LEAVE THE CAR THERE OVERNIGHT TO DUPLICATE THE CONDITIONS OF THE CAR NOT STARTING UP, BUT WERE NOT WILLING TO LET ME USE A FREE LOANER. AS THE TEMPERATURE WARMED UP, IT WAS NOT AN ISSUE. HOWEVER, TODAY I WENT TO START MY CAR AND LEAVE FOR WORK, THE VEHICLE DID NOT START UP. IT JUST CLICKED, THE RADIO WORKED, LIGHTS WORKED, BUT THE ENGINE WOULD NOT TURN OVER. I AM TAKING THE VEHICLE TO THE DEALERSHIP LATER TODAY AND THEY WILL LET ME USE A LOANER FOR FREE. I HOPE THAT THEY ARE ABLE TO DIAGNOSE AND FIX THE PROBLEM AS I NEED MY VEHICLE FOR TRANSPORTATION. *TR