NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
138 reportsMileage unknown · Aug 24, 2025
Forward Collision AvoidanceSteeringVehicle Speed Control
On long road trip from TX to MA Started before dawn and route initially [XXX] . With sunrise route was into sun and so I used my sun glasses. Within a few minutes a warning gong and light on instrument panel litup. I did not know what the cause was and then unannounced the Adaptive cruise control lane holding and steering shut…
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On long road trip from TX to MA Started before dawn and route initially [XXX] . With sunrise route was into sun and so I used my sun glasses. Within a few minutes a warning gong and light on instrument panel litup. I did not know what the cause was and then unannounced the Adaptive cruise control lane holding and steering shut off and the vehicle seemed to brake quite vigorously. There were a few cars behind me and due to my vehicle suddenly slowing down they had to brake unexpectedly. They then honked at me and passed quite aggressively and gesturing their displeasure with me. I called hyundai tech support they where of no help. I asked for a manager - who called back and I was told it is because I used my sun glasses! I was told it would always happen if sunglasses where used and I could not cancel this feature without disabiling the "safety" features that i considered when purchasing the vehicle on 24th [XXX]. I was told I should not use polarized glasses which my pair Is Not in any event. I requested to speak to a more senior rep and the next day received call from a hyundai rep who stated there was nothing I could to over come this nuisance feature and if I didnt like it I should not have bought the car. I stated I did not know this could or would happen ! In addition every 5 to 10 minutes a warning gong,light and speech notice keeps on popping up and states "I need a rest". In my opinion too, It is also a safety issue as it is a nuisance and consistant and at inopportune times blocking gps commands some times etc. These features, in my opnion, are too frequent too persistant and not helpful. There should be a way for the owner-drver too disable the announcements but have the benefit of the features ie Adaptive Cruise Lane and Steering etc without the car deciding not to allow because sunglasses are needed. That does not enhance safety in my opinion. In my opinion the way it is programmed it is a safety hazard Just suddenly slowing down INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMA
NHTSA ODI #11682691
Mileage unknown · Aug 21, 2025
Forward Collision Avoidance
When driving slowly on the highway and changing lanes the car sensed that we were too close to the car in front of us and completely stopped the vehicle. We were not all that close to the car in front of us and we were nearly hit by the car behind us as we stopped. We are concerned that this could happen any time. The car should…
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When driving slowly on the highway and changing lanes the car sensed that we were too close to the car in front of us and completely stopped the vehicle. We were not all that close to the car in front of us and we were nearly hit by the car behind us as we stopped. We are concerned that this could happen any time. The car should never stop on its own.
NHTSA ODI #11682198
Mileage unknown · Aug 20, 2025
Forward Collision Avoidance
This is a very real safety concern. On multiple occasions, the automatic emergency braking (Forward Collision Avoidance Assist) feature of my 2025 Tucson Hybrid was activated in a completely unnecessary situation, endangering myself and drivers following behind me. If a car in front of me brakes suddenly, or a car merges quick…
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This is a very real safety concern. On multiple occasions, the automatic emergency braking (Forward Collision Avoidance Assist) feature of my 2025 Tucson Hybrid was activated in a completely unnecessary situation, endangering myself and drivers following behind me. If a car in front of me brakes suddenly, or a car merges quickly into my lane, which happens ALL the time as everyone has experienced, my car takes it upon itself to fully SLAM on the brakes without warning. Each time, it was in a situation where I could have easily slowed the car down incrementally so as to not put drivers behind me at risk of rear-ending my car. This feature can be temporarily disabled in settings, but it AUTOMATICALLY reactivates when the car is turned off then back on. This is a crash waiting to happen and it is unsafe to drive in its current state unless the feature is turned off manually every single time I start up my car. At the very least, there must be a PERMANENT way to turn of FCA.
NHTSA ODI #11681825
Mileage unknown · Aug 20, 2025
Forward Collision Avoidance
My car stopped due to the emergency braking system when a car slowed down in front of me. There was no danger of me hitting them, we were in a turning lane proceeding slowly through a green light. My car stopped and wouldn't start moving again for more time than the person behind me would have expected. This isn't the first time…
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My car stopped due to the emergency braking system when a car slowed down in front of me. There was no danger of me hitting them, we were in a turning lane proceeding slowly through a green light. My car stopped and wouldn't start moving again for more time than the person behind me would have expected. This isn't the first time, but it's my first time reporting it. I'm worried that I'm going to be hit by another car at some point.
NHTSA ODI #11681781
Mileage unknown · Aug 14, 2025
Electrical SystemUnknown Or Other
Instrument display and head up display go off and on at random times. Occasionally both are off at the same time so I can not see how fast I am going or use the video feed when signalling to turn. At times, all warning lights are on and do not go off so I am unable to tell if there is a problem with the vehicle.
NHTSA ODI #11680614
Mileage unknown · Aug 14, 2025
Forward Collision AvoidanceVehicle Speed Control
I have raised issues with Hyundai with the first week of driving this Tucson Hybrid. I have ask repeatedly to get the collision control turned off, The dealership said they could not turn it off with permission form Hyundai. Hyundai so called customer service escalated it now several times and not a single call back. I wa…
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I have raised issues with Hyundai with the first week of driving this Tucson Hybrid. I have ask repeatedly to get the collision control turned off, The dealership said they could not turn it off with permission form Hyundai. Hyundai so called customer service escalated it now several times and not a single call back. I was assigned a specialist named Lejo ,National Consumer Affairs, Hyundai Motor America 714-627-9707. Because he is no longer able to help he told me it was escalated and got yet to this day to hear back from anyone. This vehicle has tried to kill us several times and the dealership and Hyundai have been made aware of what it has done. Slamming on the breaks and warning collision, pulling you almost in the ditch because it was raining? This has happen several times. The same thing when a cars turns the corner and is leaving the main road and as i move to the passing lane the car said warning and actually pulled us back behind the car we were passing and then hit the brakes and almost rear ended to car we were trying to avoid. This system can be manually be turned off by me but comes on each time the vehicle is started again. I am only asking that Hyundai permanently shut it off for the duration of my lease. Because of the safety issues with this 2025 Tucson Hybrid I feel it necessary to inform the public and HHTSA. If Hyundai does not turn it off then they need to be prepared to buy back the lease, Hyundai is well aware of the problems as they have issued a TSB 25-GI-017H Apparently you only are to drive away from the sun ,avoid rain,fog and snow? VIN # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11680598
Mileage unknown · Aug 10, 2025
Electrical System
The Heads Up Display and Digital Instrument Panel suddenly go blank as if switched off resulting in no speedometer, tachometer, malfunction indicator lamps, temperature gauge, TPMS, and integrated ADAS components including lane keeping, blind spot monitoring, adaptive cruise control, 360 camera functionality. These failures are…
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The Heads Up Display and Digital Instrument Panel suddenly go blank as if switched off resulting in no speedometer, tachometer, malfunction indicator lamps, temperature gauge, TPMS, and integrated ADAS components including lane keeping, blind spot monitoring, adaptive cruise control, 360 camera functionality. These failures are intermittent and can last for seconds or minutes while operating the vehicle. Onset seems to be related to ambient temperatures, routine ride disturbances, acceleration and deceleration activities in the normal course of vehicle operation. The issue has been a topic of discussion on several online owners forums. Owners report that Hyundai dealers have attempted to resolve this issue unsuccessfully with harness replacement, pin and connector retensioning efforts, and display replacement.
NHTSA ODI #11679682
Mileage unknown · Aug 10, 2025
Forward Collision AvoidancePower TrainVehicle Speed Control
I recently purchased this car and just took it on our first highway trip of about 1100 miles. I experienced Three Problems that are a safety concern. 1. "Need to take a Coffee Break Notification." This comes on frequently and is distracting. No need to have that come on. When driving in heavy traffic at speed, this is too di…
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I recently purchased this car and just took it on our first highway trip of about 1100 miles. I experienced Three Problems that are a safety concern. 1. "Need to take a Coffee Break Notification." This comes on frequently and is distracting. No need to have that come on. When driving in heavy traffic at speed, this is too distracting. There is no way to turn it off. 2. Camera focused on the driver. If I take a drink from my water bottle, looking around the water bottle to see the road, the camera can not see my face/eyes. It then shuts off my cruise control, makes a noise, scares my wife, and distracts me from driving. This has happened to me in heavy urban traffic going through cities on my last trip. 3. The cruise control is linked to communication from outside the car. When driving in the mountains, there are times when the signal is lost, the cruise control stops working, the car emits a noise signally a problem, my wife screams, I lose concentration on what is going on as the car decelerates quickly and the semi truck behind me comes very close to the rear of the car. Potential accident caused by this silly system. There is no way to disable "adaptive cruise control" and resort to a system that does not rely on outside communication. The car has about 3000 miles on the odometer and I am ready to trade it in/get rid of it. I am greatly disappointed.
NHTSA ODI #11679664
Mileage unknown · Aug 9, 2025
Forward Collision Avoidance
This is my third report for this car, same issue keeps recurring. The FCA locked up the brakes for no valid reason, again. I was driving uphile in a parking garage, there were cars parked on both sides of my driving lane. I entered a left turn while going up the garage. There were cars parked on the right side of the turn la…
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This is my third report for this car, same issue keeps recurring. The FCA locked up the brakes for no valid reason, again. I was driving uphile in a parking garage, there were cars parked on both sides of my driving lane. I entered a left turn while going up the garage. There were cars parked on the right side of the turn lane. As I got into the left turn, my car slammed on the brakes and I came to a complete stop. There were no moving cars or people in front of me. Only parked cars.
NHTSA ODI #11679509
Mileage unknown · Aug 9, 2025
Unknown Or Other
HUD and dash sometimes flickers in and out lasting anywhere from a few seconds to about half a minute.
NHTSA ODI #11679502
Official recalls
3Jun 23, 2026
Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Tucson, Tucson Hybrid, Tucson Plug-In Hybrid Electric (PHEV) vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.
Remedy: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 22, 2026. Owners may contact Hyundai's customer service at 855-371-9460. Hyundai's number for this recall is 304. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 25, 2026.
May 18, 2026
Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Santa Cruz, Tucson, Tucson Hybrid, and Tucson Plug-In Hybrid Electric (PHEV) vehicles. Software in the front cameras may cause the forward collision avoidance system to activate prematurely and unexpectedly apply the brakes.
Consequence & remedy
Consequence: Unexpected braking increases the risk of a crash.
Remedy: Dealers will update the front camera software, free of charge. Owner notification letters are expected to be mailed July 17, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 302. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 20, 2026.
Jan 26, 2026
Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Tucson Hybrid, Tucson Plug-In Hybrid Electric (PHEV), 2026 IONIQ 5, Santa Cruz, Kona, Palisade, Palisade Hybrid, Santa Fe, Santa Fe Hybrid, Sonata, Sonata Hybrid, and Tucson vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.
Remedy: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed March 24, 2026. Owners may contact Hyundai's customer service at 855-371-9460. Hyundai's number for this recall is 293. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 28, 2026.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗