2025 Hyundai Tucson Hybrid

I purchased a new 2025 Tucson Limited Hybrid model. I owned it for five days when the dash display went blank, leaving me without any speedometer, warning indicators, or safety features, such as lane departure warnings. There is a manufacturers bulletin on this defect. Took it back to the dealer, and they tried to sort it out. They kept the car for a week and indicated that it was fixed. I picked up the car, and in 2 blocks it did the same thing. Car is now back at the dealer. I believe this is a significant safety concern, as all safety features should be visible, especially the speedometer.

Not sure what failed. At around 8:30 am on a sunny clear day the driver was maneuvering slowly up a ramp between first and second floors of a parking garage at the college campus where the driver works. Driver paused the vehicle and slowly turned to the right to park in an open spot about halfway up the ramp. There was a large concrete pillar to the right of the parking spot and a low steel cable wall at the end of the parking space along the inner structure of the garage. While turning into the space, the driver described suddenly feeling "a loss of control of the vehicle" wherein it "felt like it was in neutral and wouldn't stop". The car hit the wall with extreme force, enough for resulting in minor injuries, damaging the frond end and a total loss to the vehicle. The force was enough to rebound the car back approximately 30 feet from the wall after impact. No help or warnings from the collision detection mechanisms was apparent. In a single prior time during the tenure of ownership (approximately 6 months) the collision detection system had intervened and manually stopped the vehicle on its own due to a car that had erroneously driven in front of the vehicle too closely. The car's lane assist successfully kept itself in lanes on most occasions. Several software related notices on the car dash had been reported during the tenure of ownership and in no case was the dealership able to figure out what was wrong in any of the scenarios, one of the software notices on the dash did end up just "going away" after some time.

The vehicle (a NEW 2025 Hyundai Tuscon) suffered a Shifter System Malfunction. A message came up on the electronic dashboard "Shifter System Malfunction - Service Immediately" and the car was immobile. It could not be moved (it was stuck in reverse) nor could it be shifted into neutral to be pushed out of the roadway. THIS WAS AN IMMEDIATE HAZARD. The car needed to be towed to the dealer. Base on internet search, this is a KNOWN and not infrequent issue on Hyundai drive by wire (electronic shifting) vehicles. My car and I were in imminent danger because the car was not mobile. I had just backed out of a driveway and was STUCK in the middle of the road. I am asking that NHTSA investigate this issue and if warranted require HYUNDAI to recall their vehicles to repair and/or replace the shift by wire system that is subject to such unexpected failure that puts vehicles and drivers at risk.