2025 Hyundai Tucson Hybrid

Intermittent failure of HUD and instrument cluster. HUD disappears from view and instrument cluster goes dark. Unable to read speedometer and information. All warning lights are lit. Cluster has a message no signal. Dealer has on order a replacement wire harness. Problem started after 1 month and 1000 miles. Replacement part on back order will take several weeks. Loaner car has been provided. No injuries or property damage.

I have had two incidents with this vehicle (that I have owned for less than 90 days) that have raised safety concerns. Both involved the loss of all information on the "instrument panel" AKA dashboard. In the first (August 18, 2025), all of the warning lights came on, then the screen went dark - there was no information on the two screens and no head's up display. This happened while I was on the highway doing about 65 mph. After I was able to pull over safely, it took several attempts to get the vehicle started again and in gear. I took it to the dealer the next day and they were unable to replicate the issue and saw no codes. The second episode occurred yesterday (9/6/25). This time the screen went dark except for a large red warning "NO SIGNAL". The screen came back after a few moments; I am taking it to the dealer tomorrow. Both of these involved losing all information as to the speed of the vehicle - which I believe is a safety issue. Both of these issues have also been reported by others on Facebook ("Hyundai Owners") since late last year and it appears to be some sort of electrical issue but there has been no TSB or recall by Hyundai yet.

Heads up display and gauge cluster will intermittently flicker and/or reboot. When gauge cluster comes back on it will sometimes have all warning lights stay on. Have had it happen once where gauge cluster rebooted and then flashed "No Signal" while repeatedly rebooting. Both HUD and Gauge cluster do shut off together sometimes so I am no longer able to see my speed when that does happen

The instrument panel side of the infotainment screen has gone completely black on multiple times . The heads up display flickers and goes out, therefore, no way to see what speed I’m going.. extremely dangerous.. also all warning “dash” lights come on. I have A video of the dash lights on and the screen going black and coming back on.. I dont Make it a habit of driving with phone in hand. Your system will not let me upload my videos!

The contact owned a 2025 Hyundai Tucson. The contact stated that while the vehicle was parked and turned off, the rear of the passenger seat caught fire. The vehicle was unoccupied at the time of the fire. The fire was extinguished twice by the Fire Department since the fire reignited after the first time the fire was extinguished. A fire report was filed, and a report number was provided. The cause of the failure was determined to be a lithium battery failure. A police report was also filed. The dealer was contacted. The vehicle was not diagnosed or repaired. The vehicle was destroyed. The manufacturer was made aware of the failure. The failure mileage was approximately 800.

The Heads Up Display and Digital Instrument Panel suddenly go blank as if switched off resulting in no speedometer, tachometer, malfunction indicator lamps, temperature gauge, TPMS, and integrated ADAS components including lane keeping, blind spot monitoring, adaptive cruise control, 360 camera functionality. These failures are intermittent and can last for seconds or minutes while operating the vehicle. Onset seems to be related to ambient temperatures, routine ride disturbances, acceleration and deceleration activities in the normal course of vehicle operation. The issue has been a topic of discussion on several online owners forums. Owners report that Hyundai dealers have attempted to resolve this issue unsuccessfully with harness replacement, pin and connector retensioning efforts, and display replacement.

I was driving my new 2025 Tucson on a 2400 mile trip. On the way back the entire dashboard went black and I got a big red notice. No signal. Could not see anything. No speedometer no nothing after while a black screen went away and I got the regular screen back but it had all of the fault lights lit up. This happened periodically through the whole trip. In addition, the heads up display worked periodically only. And I could not use the cruise control as it kept telling me that it couldn't see my eyes. Although I did not have any glasses on at the time. I feel very unsafe with this car. It is at the dealership waiting for new wiring harness but as I see in social media this has happened to many other people. I think this is something you should know about.

My HUD was going off and on, especially on bumpier roads. This could happen several times on a drive. At least once, when the HUD went out, the dash lit up like a Christmas tree (all the warning lights came on), and a couple times it went totally black. I took it to the dealer and they diagnosed a bad head unit, and am awaiting parts.