2022 Hyundai Tucson Hybrid

I have a 2022 Hyundai Blue Tucson Hybrid which I bought last year late July, early August, 2021. I have encountered a safety issue that occurred three times in a course of one month in April, 2022. When I am driving, I will get a message, "Check Hybrid System, Stop the car safely," in the middle of the freeway. The car will lose power prior to getting the message and trying to merge to the right on a freeway when everyone is driving fast is quiet the safety challenge. Once I pull over on the side of the freeway for few minutes, I can start the car again and keep going as if nothing happened. Each time it happened, it was unpredictable. My biggest discontentment, fear, and worry is when I took the car to the dealership (Tuttle Click in Irvine, California), they kept it there for almost a week and said that there is nothing they can do about it since they took it on a test drive and there was no problem. I even showed them the picture that I took of the error message but to no avail. They recommended calling Hyundai corporation and open a case, which I did but nothing has been done with Hyundai for now one month. They did ask me (Hyundai) what is that I seek because of this problem, and I told them either a buy back, or a replacement. They continue to drag me on and I do NOT feel safe driving my car. Here is my case number with Hyundai: [XXX] Thank you for your time, concern, and consideration in this urgent matter. It is greatly appreciated and I hope to hear from you soon so that I may get this urgent issue resolved. Sincerely, [XXX] Orange County, California [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The backup alarm sound is unreasonably loud. I understand that it's a Hybrid Vehicle and can be quiet but very few ICE vehicle are as loud as the backup sound on my vehicle. One impact of the loud sound is that I find myself rushing to backup just to be able to get my vehicle out of reverse so that alarm can shut off. This is especially true when I'm in trying to avoid noise. This can be backing into my own driveway if I come home late at night so not to wake the family or neighbors. Neighbors have also complained that the sound is as if a semi truck is backing up. This requirement is insane and makes an EV significantly louder than a regular vehicle which makes more of a regular sound and isn't as annoying as a beeping sound. The loud sound is a safety concern because what I'm doing (rushing in reverse) to avoid the vehicle from making the noise is not a safe practice.

It appears the oil pan is leaking. Upon researching online, other 22 Tucsons with the 1.6L Turbo also have this issue. Unsure if they have reported the issue. I am losing about 10-20 drops/day and unable to get into a dealership until a month later due to no availability at any of my 10 local dealerships. I first began noticing the drops about late March/early April. I took delivery in September 2021 and at the time it started it was right after the first oil change...maybe 6000 miles? I smell oil in the car after getting off of the highway from driving 15 minutes. The smell lingers until car is stopped. There are no warning lamps on the dash and via the vehicles telematic/infomatics the oil level is still at 100%, however I have evidence of leakage as I have put oil soak pads under my car and every day there are drips. I'm hoping the car can hold out until I get to a dealership in mid June and not burst into flames. I called the dealership that had the soonest availability and mentioned I have a leaking oil pan and the advisor still said no available time slots. Didn't offer that I could bring the car in on an emergency basis. As depicted in the photos, I am unable to remove the undercover, but there is no damage that I ran over anything. The engine bay is free from any oil on top.

Traveling at 50 MPH when vehicle began to loose speed and would not accelerate when I stepped on the gas pedal. EPS warning light came on. Was able to pull off the road and turn off vehicle. Waited a few minutes and restarted vehicle which drove without problems. Took vehicle to the dealer who indicated the system was not showing any malfunction codes and they could not replicate the problem. Claimed to reset the system back to factory settings. Will also be notifying Hyundai via certified letter due to history of engine recalls.

Headlights have a mechanical flap that blocks a significant portion of your view at night. In the mountains where I live I am unable to safely drive the car at night. I almost had a serious accident driving up the street to my home when a car coming the opposite direction caused my headlights to go into the low beam mode blocking the majority of my site of view. Terrifying to say the least.

My car’s infotainment constantly and consistently goes black and disconnects and reconnects when connected to Apple CarPlay. This may seem like an inconvenience at first, but it poses a real safety issue when using navigation in an area I’m unfamiliar with. In this case it can cut out for ten seconds or more as I’m about to make a turn, which can distract me or make me make a sudden move or turn to make my destination. It also cuts out phone calls, which can force me to use my phone’s speakerphone and regular phone features which require I hold and/or look at the phone while driving. This is a known Hyundai/Apple issue that seems to be impacting thousands of people. I have an iPhone XR with the latest software (15).

Thankfully we are alive. We were going at speed and he attempted to pass me on the median, grass and rumble strips. He was inches away from my rear bumper, riding me. When I put the turn signal to move away from him he hit my driver’s side rear panel (side swiped), thank God it didn't turn into a pit maneuver and killed us. He then proceeded to take off. So one thing I have to say is, the vehicle has great pick up. I called 911 and went after him to get his lic plate. When I got to be about 10 car lengths or so, he slammed his brakes. Since I was on the left lane, I could not keep going left and risk going into oncoming traffic. Plus, there was a car on the right lane I slammed the brakes and rear ended him on his right rear. He had a 2021 Toyota Tacoma pick up and our hood flipped up and shattered the windshield. The hood stayed up and I was driving blind. All I did was keeping straight, not knowing where I was going and didn’t hit a vehicle, tree, embankment or sign. I went there yesterday and I have no idea how I we didn’t die. I’m so shaken up by it. When we came to a stop, there was a hole about 6 feet from my front tire. We were the victim of road rage and this person caused the accident purposely. He admitted it to the police. He said to the cop, I was slowing down traffic. I suspect with the size of his vehicle and being so close to my rear bumper, he did not see my turn signal. My major concern is the airbags did not deploy and the hood flipped open blocking my view. I was in a forum and this happened to the same model owned by someone else. I suspect this is a design flaw.

The contact owns a 2022 Hyundai Tucson. The contact stated while driving approximately 20 MPH, the vehicle experienced loss of motive power and unintended acceleration. The contact stated no warning light was illuminated. The vehicle was not taken to a local dealer. The manufacturer was not informed of the failure. The failure mileage was approximately 500.