2024 Hyundai Sonata

I’m reporting a serious safety issue with my 2024 Hyundai Sonata. After a routine service at Koons Hyundai of Woodbridge in late February, the under-engine splash shield detached and dragged under the vehicle while I was driving on the highway. Upon inspection, it was clear that the splash shield was not secured with any screws or clips — it was either improperly installed during service or never fastened at all. This caused the shield to flap violently at high speeds before tearing off entirely. It posed a serious hazard to me and other drivers on the road. When I brought the issue to the dealership, they refused responsibility, falsely claimed it was caused by scratches (despite no such damage before the failure), and told me and my wife that we are no longer welcome for service. A part like this should never fall off a new vehicle, especially after a recent service. This could have caused a major accident if it hit another vehicle or interfered with my driving. I am requesting NHTSA to review this case for possible service negligence or manufacturing defect, and ensure future safety.

I purchased this vehicle brand new off of the lot February 2024. Since then, I have had two incidents where in the middle of driving my vehicle has completely shut off. The first experience, I was driving 50+ mph. First my headlights went out, my engine shut off, my dashboard shut off, and I was cruising without power or control over my vehicle for about 5 seconds before everything turned back on. I took my car to the dealership where they “could not confirm concern” after driving around for 15 miles trying to recreate the issue. They stated no codes or issues were shown on their end and returned the car to me. 6 months later during late October, my car did the same thing. I was driving 40+ mph and my car shut off in the middle of me driving. I contacted my dealership to inform them it happened again. They told me they did not have any available appointments to bring my car in. Out of frustration I did not bring it in until a few weeks ago for a regular check up. I gave them the exact date and time that my vehicle shut off and they again could not find the issue that caused the car to turn off. I was informed by a Hyundai representative that he anticipates this issue getting worse as it happened twice in the first year of owning it. That when it happens again to get my car towed by Hyundai roadside assistance and straight to the dealership. As stated, I lose complete control of the vehicle. Luckily both instances I have been on a straight road but I have concerns that this could happen at the wrong time leaving my injured.

The DAW (Driver Attention Warning) system is obtrusive and a distraction to safe driving. The alert makes an audible "Beep" and the drivers display lights up with a warning to "Take a break". This alert will continue every 5 minutes if on a winding road until the car is stopped and the engine is turned off. When operating the vehicle in a safe manner keeping my eyes on the road and having the beeping and warning lights distracting me is quite the opposite of its intended purpose. In previous year models this could be turned off by the owner. This is not so with the 2024, 2025 models. This is not isolated to this vehicle but a search of the internet will find many frustrated owners all voicing their concerns. A safety alert system should not become a safety hazard. The dealer has no solution. The alert system cannot be turned off or it's sensitivity adjusted. The manufacturer has so far not responded to my complaints.

The automatic high beams feature seems to work through the camera by the rearview mirror. But the issue is when this camera is blocked, all of the safety systems that use the camera will be disabled as they normally will be since the camera cannot see, but the automatic high beams function will still stay on, the indicator light for it will be green meaning that the system is operating normally. As a result of this, the automatic high beam system keeps the high beams on at ALL times because it thinks that it is dark enough because it doesn’t see any light through the camera. This could potentially increase the risk of a crash because the driver may not realize that the high beams are NOT turning off when approaching another vehicle or when a vehicle is coming the opposite direction, which can blind other drivers on the road. This needs a recall to resolve this problem.

My vehicles speedometer is always reading 1-4 mph faster than the actual speed I am driving at. For example cars speedometer would read 67 but only actually going 63. I’ve noticed it’s always 1mph off but whenever driving the car and turning it off to say get gas and turn right back on, the speedometer will begging reading 3-4 mph faster until leaving the car off for a few hours then it would go back to only reading 1mph faster again.

I along with other people on various websites have noted that the 2024 N-Line has something wrong with the speedometer. I first noticed is on the waze that is was different. It must have something to do with the internal GPS of the car. I tested it alongside another car and it is indeed off. It happens after driving the car into a place that isn't obvious on the map. I brought the car to the dealership and they weren't able to help. I know there is a slight allowance for speedometer being off, but this is way off. For example, it can show one is going 25, while really going 20. This causes me to have to look at Waze to get proper speed. This is a real issue and if search hyundai sonate N-line speedometer being off, you can find other people talking about this issue. Please really look into this as this is a major concern that falls outside the allowed difference in speedomter and actual speed

Hello, thanks for reviewing. I recently bought a brand new Hyundai (VIN provided) and the speedometer intermittently is inaccurate. Maybe 50% of the time, which I would argue is less safe since I can’t reliably tell what my speed is. When it is an issue, it’s worse the faster I drive. It breaks the 10% threshold I’ve read about around 30mph, where it will say 26mph. I brought it to the Hyundai dealership and they claimed they couldn’t replicate the issue so they won’t fix it - but it’s intermittent and I have picture / video proof from multiple dates. I used various speed sources to be sure. I found some Hyundai forums online where many others have the same issue. The speedometer is an important safety feature, not to mention other dependent features, like cruise control. Happy to provide proof by request.

When driving early in the morning while it was still dark outside, the car had what seemed to have been a sudden loss of electrical power. The audio for the radio cut off, then the screen for the radio and speedometer went blank, and the headlights also went out. This all lasted for a couple seconds when this happened and then everything came back on fine. I normally would think that this is a defective alternator which it probably is and would be covered under warranty, but after researching this problem I found out that it is a common issue with the 2024 Sonata. I feel that this warrants a safety recall which I seriously doubt will happen but it needs to. If it causes problems with headlights shutting off at night then this is a safety issue. Who knows what will happen if the headlights shut off on you at night and you couldn’t see where you were going because of it?

The front and rear bumpers of the 2024 Hyundai Sonata have an issue with the bumper brackets. The defective bumper brackets are causing many people's front and rear bumpers to pop out. While these have mostly been 1/8th inch popping off so far, my concern is this may become a bigger hazard as these cars age. Facebook groups with Hyundai Sonata owners have discussed this being a common issue. Those who have had their dealers replace the bumpers/bumper brackets still have recurring issues.

This has happened three or four times now while I have been driving. While driving, my electrical system will "black out"/"power down"/"shut off." Everything on my dashboard turns off/goes black. My lights turn off. It is like my car shuts down for 2-4 seconds, then turns back on and I can continue to drive. There is no warning, sound, or anything. My car will just abruptly shut off. It is random too. There is no pattern that could help me determine what could be potentially causing this issue. It just happened again last night, while I was on the highway going about 70 mph. This could not only hurt me, but other people on the road. What if the next time my car powers down for a longer period of time? Who is to say what could potentially happen? I intend on scheduling an appointment with a Hyundai dealership to take a look at this issue. But I figured that because this has happened three or four times now, it will probably happen again, and other people are probably having this issue too. It could be a potential defect with the electrical system.