2021 Hyundai Sonata

I am writing to formally file a complaint regarding Hyundai’s Recall Campaign 216, which involves a safety defect related to the windshield assemblies of certain Hyundai vehicles. Despite the recall being issued to address the risk of inadequate windshield adhesion due to non-conforming clear coat paint, I have been unable to get my vehicle repaired. I contacted my local Hyundai dealership promptly after learning about the recall; however, they informed me that they were unable to perform the repair at the time due to not having a glass technician on staff/on site. I made multiple phone calls after anticipating the service manager’s follow up, as she promised, with dates a glass technician could be on site. I never heard back after leaving various voicemails or being put through to the wrong departments. This delay is concerning because the recall notice specifically outlines the increased risk of injury in a crash if the windshield is not adequately retained. As a concerned vehicle owner, I am left driving a potentially unsafe vehicle without any clarity on when a proper remedy will be available. I urge the NHTSA to investigate this matter and ensure that Hyundai and its dealerships are prepared and properly equipped to carry out the necessary recall repairs in a timely manner, in alignment with their safety responsibilities. I have attached the email received 7/31 from Hyundai following my customer service complaint I submitted 7/9. Please let me know if any additional documentation or vehicle information is required.

After initial startup and drive for a short time, I come to a stop. Then after vehicle doesn’t want to accelerate as it normally would. Vehicle struggles to gain speed but, the engine revs excessively. I pull off the road and come to a stop and try to accelerate again and the same thing happens. I shut the vehicle off and wait a few minutes,then restart and the vehicle accelerates normally again. There were no check engine lights the when this has happened.

I bought this car in June 2013 for its safety and its Amazing warranty and all the features that it has Hyundai manufacture had an obligation as a consumer service and failed to send notification of any recalled to us in regards to a recall High pressure, fuel pump, and fuel rail Fuel system engine, gas tank This is a product of liability and negligence on time but they failed to take responsibility and comply with federal laws. I was driving with my family in the car when this car was a ticking Time bomb not even being aware of the Death trap on wheels. We ended having towed our home and then to then had to make a call next day and have it towed to Hyundai service center While we were driving this happen, where we heard two loud pops the gas gauge went down from 200 something to 80 engine lights came right up the backseats were heating up under my son seat in the back stated he felt waves as the backseat was getting hotter, we pulled over to a gas station and that’s when we had to call called O’Reillys and then we called a mechanic friend which stated that he ended up looking up the car and stated please pull over and get out car and called the Hyundai manufacture that there was a recall that’s the only way we found out other than that no prior incidents, then called the service technician of Hyundai i called amd complaint with the Honda manufacture corporate. They have failed to take the responsibility for this and they should be ashamed and take their accountability for this we could’ve died and anyone else around us on road as we drive this car daily The car was a higher risk of a ticking time bomb stated by the Hyundai service center technicians. this is an nere to miss accident narrowly avoid catastrophe

Rearview camera fails to display an image. It does work sometimes but then most of the times the rearview camera does not display any image as seen in the images attached. This issue started occurring recently, that is when I reverse the car, the rearview camera image is not displayed at all. Earlier the rearview camera was working with out any issue when I reverse the car. Issue seems to be same as campaign number: 24V879000

The buttons to the door locking and unlocking don't work unless I open and close my door a few times. The same thing with the back windows. But after you do the trick and use the intended button once, it stops working and have to repeat the entire process over again. Which is not safe especially when the car is in motion, I am not able to use those buttons at all.

My transmission on my 21 Hyundai sonata n line has failed. It began when the car needed to emergency brake when someone jump into my lane on the road. There’s grinding, and whining in the transmission along with delayed shifts, jerking and a burning smell that comes through the vents of my car upon start up. The recall on this transmission is because it may become defective. I bought the vehicle from a Honda not a Hyundai dealer in March of 2023 the recall campaign closed out Jan of 2023. According to Hyundai records show that the TCU update remedy was performed Jan of 23. However, even though that TCU update was performed, 2 years later my transmission began to fail. I brought it to my local dealer for a transmission drain and refill not a flush. Per the service manual it’s a drain and refill however they flushed it which caused the transmission to worsen. I took it back to have it diagnosed and I was told I needed my transmission replaced. Didn’t even explain why or go into further detail what was wrong with the transmission. I brought up the recall on the transmission and they did nothing to honor it. Now I’m stuck with a car with a broken transmission i can’t afford to fix and I’m gonna be forced to hand the car over to the bank. If this recall can still be honored please help.

The contact owns a 2021 Hyundai Sonata. The contact stated while pulling out of a parking lot, the vehicle failed to accelerate as intended and started shaking abnormally. The check engine warning light was illuminated. The vehicle was taken to the residence. The vehicle was towed to an independent mechanic where it was diagnosed that the fuel injector needed to be replaced. The vehicle was towed to a dealer where it was diagnosed that all four fuel injectors needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 47,000.