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2020 Hyundai Sonata

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Hyundai Sonata do not stand out strongly from the model-year median of 161.

About this comparison →

When problems were reported

Mileage at the reported incident

54 reports with mileage · 124 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Fuel/propulsion System. Review the 45 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 31 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

5 crash reports1 fire reports4 injury reports

What owners actually said

178 reports
2,000 miles · Jan 4, 2021
Power Train

OCCASIONALLY THERE IS A SERIOUS DELAY WHEN TRYING TO ACCELERATE. CAR TENDS TO JERK/BUCK WHEN ACCELERATING, USUALLY IN THE LOWER GEARS. I HAVE NO IDEA IF THIS IS A TRANSMISSION ISSUE OR A FUEL INJECTION ISSUE, BUT MY DEALERSHIP HAS NOT BEEN ABLE TO DETECT AN ISSUE AND KEEPS TELLING ME EVERYTHING IS NORMAL WHEN IT CLEARLY ISN'T. T…

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OCCASIONALLY THERE IS A SERIOUS DELAY WHEN TRYING TO ACCELERATE. CAR TENDS TO JERK/BUCK WHEN ACCELERATING, USUALLY IN THE LOWER GEARS. I HAVE NO IDEA IF THIS IS A TRANSMISSION ISSUE OR A FUEL INJECTION ISSUE, BUT MY DEALERSHIP HAS NOT BEEN ABLE TO DETECT AN ISSUE AND KEEPS TELLING ME EVERYTHING IS NORMAL WHEN IT CLEARLY ISN'T. THE CAR ALSO HAS HARSH DOWNSHIFTS ESPECIALLY GOING FROM 2ND TO 1ST GEAR.

NHTSA ODI #11386446

Mileage unknown · Dec 18, 2020
Equipment

2020 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO LACK OF NORMAL BLUETOOTH FUNCTIONALITY MAKING VEHICLE UNSAFE. *LD *JS

NHTSA ODI #11384792

1,600 miles · Nov 27, 2020
Fuel/propulsion System

AS THE VEHICLE WAS AT A COMPLETE STOP AND WAITING FOR A CHANCE TO GET IN TRAFFIC, THE CAR HESTIATED AND WOULD NOT RESPOND TO THE DEPRESS OF THE GAS PEDAL, FOR A SECOND OR TWO... VERY STRANGE INDEED!....IS IT A TRANSMISSION ISSUE OR SOMETHING ELSE....THE TRANSMISSION SHIFTS STRANGE FROM THE COMPLETE STOP POSITION...THIS HAPPENES …

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AS THE VEHICLE WAS AT A COMPLETE STOP AND WAITING FOR A CHANCE TO GET IN TRAFFIC, THE CAR HESTIATED AND WOULD NOT RESPOND TO THE DEPRESS OF THE GAS PEDAL, FOR A SECOND OR TWO... VERY STRANGE INDEED!....IS IT A TRANSMISSION ISSUE OR SOMETHING ELSE....THE TRANSMISSION SHIFTS STRANGE FROM THE COMPLETE STOP POSITION...THIS HAPPENES MORE THAN ONCE! AND ONE INSTANCE IT ACTUALLY JERKED ( BUCKED) SOMEHOW...CONCERNED ABOUT THIS...

NHTSA ODI #11376745

9,000 miles · Nov 4, 2020
Forward Collision AvoidanceLane Departure

GASES FROM THE DASHBOARD HEATING CAUSE A FILM TO FORM BETWEEN THE WINDSHIELD AND THE CAMERA. BECAUSE OF THIS, IN HEAVY DIRECT SUNLIGHT, LANE KEEP ASSIST TOGGLES ON AND OFF WITHOUT WARNING CAUSING UNINTENDED LANE DEPARTURES WITH OUT WARNING. ALSO, WHEN USING SMART CRUISE CONTROL, THE VEHICLE SLOWS TO A STOP BUT MAY CONTINUE MOVI…

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GASES FROM THE DASHBOARD HEATING CAUSE A FILM TO FORM BETWEEN THE WINDSHIELD AND THE CAMERA. BECAUSE OF THIS, IN HEAVY DIRECT SUNLIGHT, LANE KEEP ASSIST TOGGLES ON AND OFF WITHOUT WARNING CAUSING UNINTENDED LANE DEPARTURES WITH OUT WARNING. ALSO, WHEN USING SMART CRUISE CONTROL, THE VEHICLE SLOWS TO A STOP BUT MAY CONTINUE MOVING SLOWLY EVEN AFTER DISPLAYING THE PRESS GAS TO CONTINUE SCREEN. THE AUTO HOLD LIGHT DOES NOT ILLUMINATE.

NHTSA ODI #11373076

800 miles · Oct 24, 2020
Steering

WHEN STEERING THERE IS A LOUD NOISE WHEN TURNING IN EITHER DIRECTION BE IT LEFT OR RIGHT, SOMETHING IS RUBBING IN THE STIRRING COLUMN, WITH THE STIRRING HAVING FOR TO MUCH PLAY ALL MOST TURNING COMPLETELY A FULL CIRCLE I HAVE SENT IN THIS COMPLAINT ONCE BEFORE, BUT GAVE THE INCORRECT VIN NUMBER FOR MY CAR SOMETHING I…

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WHEN STEERING THERE IS A LOUD NOISE WHEN TURNING IN EITHER DIRECTION BE IT LEFT OR RIGHT, SOMETHING IS RUBBING IN THE STIRRING COLUMN, WITH THE STIRRING HAVING FOR TO MUCH PLAY ALL MOST TURNING COMPLETELY A FULL CIRCLE I HAVE SENT IN THIS COMPLAINT ONCE BEFORE, BUT GAVE THE INCORRECT VIN NUMBER FOR MY CAR SOMETHING IS RUBBING, AND IT'S A LOUD SOUND. THE SOUND IS THERE IF WHEN THE CAR IS IN MOTION, OR STANDING STILL, IF YOU TURN THE STIRRING WHEEL

NHTSA ODI #11366206

2,855 miles · Oct 23, 2020
Wheels

ON AUGUST 14TH,2020, I PURCHASED A VEHICLE FROM THE SHOWROOM FLOOR FROM CRAIN HYUNDAI OF CONWAY, ARKANSAS. THE CAR WAS AESTHETICALLY PLEASING AND ONLY HAD 46 MILES ON THE SPEEDOMETER. AT THE TIME OF THE PURCHASE I WAS NOT AWARE OF THE TERM "MODIFICATION" NOR THE RAMIFICATION ASSOCIATED WITH HAVING A VEHICLE MODIFIED. I ASSUMED T…

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ON AUGUST 14TH,2020, I PURCHASED A VEHICLE FROM THE SHOWROOM FLOOR FROM CRAIN HYUNDAI OF CONWAY, ARKANSAS. THE CAR WAS AESTHETICALLY PLEASING AND ONLY HAD 46 MILES ON THE SPEEDOMETER. AT THE TIME OF THE PURCHASE I WAS NOT AWARE OF THE TERM "MODIFICATION" NOR THE RAMIFICATION ASSOCIATED WITH HAVING A VEHICLE MODIFIED. I ASSUMED THE DEALERSHIP WERE RESPONSIBLE FOR PROVIDING ME WITH A SAFE AND EFFICIENT VEHICLE. THE CAR HAD ADDED EQUIPMENT: CRAIN CARE PKG: $1,397.00 - WHEEL LOCKS: $89.00 - WINDOW TINT: $189.00 - BLACK OUT PACKAGE: $4,295.00, WHICH I LATER LEARNED THE AMERICAN RACING RIM #AR934 FASTLANE, DOES NOT FIT A 2020 HYUNDAI SONATA, THEY ARE 20 INCH RIMS AND HAD EXTENSA HP 225/35R20 90W TIRES AND THE RECOMMENDED TIRE IS 235/45R18. WITHIN A MONTH AFTER THE NEW CAR PURCHASE IT RAIN AND THE CAR LOST TRACTION AND BEGAN TO SLIP AND SLIDE. I PROPOSE IMPLEMENTING LAWS TO GOVERN DEALERSHIP MODIFICATION OF VEHICLES AND HOLD SAID DEALERSHIP RESPONSIBLE FOR INFORMING THE CONSUMER OF THE NEGATIVE RAMIFICATIONS INVOLVED WITH KNOWINGLY PURCHASING A VEHICLE FOR AESTHETIC DESIRES. AFTER LEARNING OF MY MISTAKE THE HYUNDAI CORPORATION WOULD NOT NEGOTIATE A REASONABLE AGREEMENT WITH ME, AND CLOSED THE COMPLAINT LEAVING ME WITH AN UNSAFE VEHICLE THAT WAS ALTERED BY A THIRD PARTY COMPANY WITHIN THE DEALERSHIP, NAME: MOTOR SPORTS AUTHORITY. THE DEALERSHIP WOULD NOT RELEASE FROM THAT CONTRACT AND THE WORKMANSHIP OF THE BLACK OUT PACKAGE IS UNRAVELLING AND I DISCOVERED THE MODIFICATION HAS DECREASE THE VALUE OF THE CAR, WHEN I THOUGHT IT WOULD INCREASE IN VALUE. I ALSO LEARN THE ADDED EQUIPMENT STATED ABOVE WAS NOT INCLUDED ON THE VEHICLE PURCHASE INVOICE WHICH EFFECTS POSSIBLE REPAIRS AND/OR REPLACEMENT CONCERNING AUTOMOBILE INSURANCE COVERAGE. DEALERSHIP SHOULD BE HELD ACCOUNTABLE AND RESPONSIBLE FOR INFORMING CUSTOMERS OF MODIFICATION AND BE HELD LEGALLY BINDING FOR THE VEHICLE SAFETY

NHTSA ODI #11365863

800 miles · Oct 21, 2020
Steering

WHEN MAKING TURNS THERE IS A VERY NOTICEABLE SOUND WHEN TURNING BOTH LEFT AND RIGHT, WITH FOR TO MUCH PLAY IN THE STEERING WHILE TO THE POINT THAT IT ALL MOST GOES COMPLETELY AROUND. ..WHILE IN NORMAL DRIVE MODE IT SOUNDS SOUNDS SOMEWHAT LIKE A WASH CYCLE/

NHTSA ODI #11365536

700 miles · Oct 12, 2020
SteeringVehicle Speed Control

MESSAGE ON INSTRUMENT PANEL STATED'COLLISION AVOIDANCE SYSTEM WAS DISABLED AND RADAR WAS BLOCKED.THE ELECTRIC POWER STEERING ALSO BEGAN TO FUNCTION ERRATICALLY AND A STEERING WHEEL SYMBOL APPEARED AND KEPT CHANGING COLOR FROM GREEN TO WHITE.THIS HAPPENED AFTER DRIVING APPROXIMATELY 400 MILES FROM THE DEALER IN NJ TO CHARLOTTE NC…

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MESSAGE ON INSTRUMENT PANEL STATED'COLLISION AVOIDANCE SYSTEM WAS DISABLED AND RADAR WAS BLOCKED.THE ELECTRIC POWER STEERING ALSO BEGAN TO FUNCTION ERRATICALLY AND A STEERING WHEEL SYMBOL APPEARED AND KEPT CHANGING COLOR FROM GREEN TO WHITE.THIS HAPPENED AFTER DRIVING APPROXIMATELY 400 MILES FROM THE DEALER IN NJ TO CHARLOTTE NC.MILEAGE IS 975.

NHTSA ODI #11363980

500 miles · Oct 9, 2020
Unknown Or OtherCrashInjury

PUSHED THE PARK BUTTON, SHOWED P ON THE DASH INDICATOR, DOORS THEN UNLOCKED. WHEN EXITED VEHICLE IT BEGAN ROLLING BACKWARD, PARK HAD NOT ENGAGED SLIGHT HILL ONLY. THIS HAS HAPPENED REPEATEDLY. PUSHED BUTTON TO PLACE THE CAR INTO REVERSE AND THE VEHICLE WOULD NOT ENGAGE OR GO ANYWHERE.

NHTSA ODI #11363560

18,500 miles · Sep 28, 2020
Electrical SystemPower Train

FOLLOWING A FIRMWARE UPDATE TO THE OBC FOR A RECALL, THE VEHICLE TRANSMISSION NOW HAS A SEVERE DELAY RESPONDING TO DRIVER INPUT. THE TRANSMISSION IN THIS VEHICLE HAS ELECTRONIC SHIFT WITH PUSHBUTTONS. PREVIOUS TO THE FIRMWARE UPDATE, THE TRANSMISSION WOULD RESPOND INSTANTLY TO DRIVER INPUT FROM THESE BUTTONS. FOLLOWING THE FI…

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FOLLOWING A FIRMWARE UPDATE TO THE OBC FOR A RECALL, THE VEHICLE TRANSMISSION NOW HAS A SEVERE DELAY RESPONDING TO DRIVER INPUT. THE TRANSMISSION IN THIS VEHICLE HAS ELECTRONIC SHIFT WITH PUSHBUTTONS. PREVIOUS TO THE FIRMWARE UPDATE, THE TRANSMISSION WOULD RESPOND INSTANTLY TO DRIVER INPUT FROM THESE BUTTONS. FOLLOWING THE FIRMWARE UPDATE, THE TRANSMISSION TAKES TWO SECONDS TO RESPOND. THIS DELAYED ACTION PROHIBITS DRIVER EMERGENCY SHIFTING, CREATING SEVERE RISK OF AN ACCIDENT. IN MY VEHICLE, I RECENTLY WAS ALMOST INVOLVED IN A TRAFFIC ACCIDENT WHEN THE DELAYED RESPONSE FROM THE TRANSMISSION CAUSED MY VEHICLE TO REVERSE INTO THE OPPOSING LANE OF TRAFFIC AS ACCELERATION WAS ATTEMPTED THINKING THE VEHICLE HAD SHIFTED INTO DRIVE. UPON ENTERING THE ACTIVE OPPOSITE LANE OF TRAFFIC, EMERGENCY ACCIDENT AVOIDANCE WAS PROHIBITED BY THE DELAYED RESPONSE OF THE VEHICLE SHIFTING INTO 'DRIVE' IN ORDER TO MOVE THE VEHICLE FROM THE OPPOSITE LANE OF TRAFFIC. PREVIOUS TO THIS INSTANCE, THERE HAVE BEEN DELAYS IN VEHICLE SHIFTING WHICH HAVE NEARLY CAUSED AN ACCIDENT WHEN THE DRIVER ATTEMPTS TO PLACE THE VEHICLE IN 'PARK', BUT THE DELAY CAUSES THE VEHICLE TO MOVE FORWARD AS THE DRIVER REMOVES THEIR FOOT FROM THE BRAKE, AND THE CAR MOVES FORWARD TOWARD STATIONARY OBJECTS AND PEOPLE. THIS HAS BEEN REPORTED TO HYUNDAI AND THEY HAVE NOT RESPONDED YET. FURTHERMORE, OTHER OBVIOUS FIRMWARE ISSUES IN THE VEHICLE HAVE BEEN IDENTIFIED, ONE IN A DIFFERENT SAFETY SYSTEM.

NHTSA ODI #11361578

Official recalls

4

25V796000 · Fuel System, Gasoline

Nov 17, 2025

Hyundai Motor America (Hyundai) is recalling certain 2020-2023 Sonata vehicles. A damaged check valve can allow air to enter the fuel tank, causing it to expand and contact hot exhaust components, melting the tank.

Consequence & remedy

Consequence: A melted fuel tank can leak, increasing the risk of a fire.

Remedy: Dealers will inspect and replace the check valve. The fuel tank assembly will be inspected for damage and replaced if necessary. Additionally, dealers will inspect and update the engine control unit software. All repairs will be performed as necessary, free of charge. Owner notification letters were mailed beginning March 13, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 286. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 19, 2025.

22V196000 · Latches/locks/linkages:trunk Lid:latch

Mar 28, 2022

Hyundai Motor America (Hyundai) is recalling certain 2020 Sonata and Sonata Hybrid, and 2019 Genesis G70 vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."

Consequence & remedy

Consequence: A person inside the trunk compartment may become trapped, increasing their risk of injury.

Remedy: Dealers will inspect the trunk latch and replace the trunk latch base, as necessary, free of charge. Owner notification letters were mailed May 26, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 221/010G.

20V213000 · Electrical System:software

Apr 9, 2020

Hyundai Motor America (Hyundai) is recalling certain 2020 Nexo and Sonata vehicles. The Remote Smart Parking Assist (RSPA) software may fail to prevent vehicle movement upon detection of an RSPA system malfunction.

Consequence & remedy

Consequence: Unintended vehicle movement increases the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will reprogram the RSPA software, free of charge. The recall began June 3, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 191.

20V122000 · Equipment:other:labels

Feb 28, 2020

Hyundai Motor America (Hyundai) is recalling certain 2020 Sonata vehicles produced between October 22, 2019 and February 13, 2020. The tire pressure label inside the driver's door and the owner's manual state an incorrect tire size. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Consequence & remedy

Consequence: The incorrect tire information may mislead the vehicle owner to install the wrong tire size, potentially affecting vehicle handling, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will install new label stickers over the tire pressure label and in the owner's manual, free of charge. The recall began April 22, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 190.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

DP22003 · Loss Of Motive Power

Opened Sep 12, 2022 · Closed Dec 12, 2023

Status: closed (inferred from source dates) · Engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.