Power steering failure almost resulted in a fatality. Could not steer away from a pedistrian
2017 Hyundai Sonata
Owner reports · Recalls · Investigations
More warning signs than most Sonata years
Owner complaints for the 2017 Hyundai Sonata are substantially higher than the model-year median of 161.
About this comparison →How this year compares
Owner complaints by model year
Compare all Sonata years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
233 reports with mileage · 530 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine. Review the 383 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 173 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 65 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
763 reportsProblem 1: I made a right turn at a red light. As I turned my power steering light turned on and my steering wheel locked up and I lost control of the vehicle. After stopping and turning off the vehicle, I restarted it. At this point I was able to regain control of the car. A few days later the same thing happened again as I…
Read full complaint
Problem 1: I made a right turn at a red light. As I turned my power steering light turned on and my steering wheel locked up and I lost control of the vehicle. After stopping and turning off the vehicle, I restarted it. At this point I was able to regain control of the car. A few days later the same thing happened again as I made a right turn from a parking lot into the flow of traffic. One again I stopped the engine and restarted the car, then I regained control of the car. Problem 2 (May be related): My passenger side headlight was replaced a year ago. Recently the light went out again. I took the car in to a mechanic to repair it. It was repaired so I thought. Two days later the light went out again. The mechanic believes their may be an electrical issue. Problem 3 (May be related): My driver side brake light was replaced about a year ago as well. It has now gone out again. I have had my vehicle serviced twice by a Hyundai dealership at least twice since the first incident.
In winter of 2018, my husband and I purchased a certified pre-owned 2017 Hyundai Sonata, and from the moment we drove it off the lot, it had an oil consumption problem. Then, in 2023, the spark plugs began failing. Each time this happens, the whole car shakes and stops running. We found out that Hyundai and Kia engines from 2009…
Read full complaint
In winter of 2018, my husband and I purchased a certified pre-owned 2017 Hyundai Sonata, and from the moment we drove it off the lot, it had an oil consumption problem. Then, in 2023, the spark plugs began failing. Each time this happens, the whole car shakes and stops running. We found out that Hyundai and Kia engines from 2009-2022 have major problems and that there are many class-action lawsuits against the manufacturer. We contacted both the dealer and Hyundai corporate to find out how we could fix the engine. We have small children and just wanted to repair our family car. The dealer refuses to fix it. They told us that it's Hyundai's problem. Hyundai acknowledged that we are eligible for a new engine but that until a certain rod fails and the whole engine implodes, they can't do anything about it. We have this in an email from corporate. We recently welcomed a new baby and had to buy another car because we felt this Sonata was not a safe choice to drive our children around. The solution to this problem should not be driving around in an unsafe car until it completely stops working. I'm hoping that the NHTSA can help me by sending out an inspector who can attest that this is a safety issue.
CAR IS LEAKING OIL AND BURNING OIL ..HAD OIL CHANGED RECENTLY AND IT IS BELOW THE FULL MARK
Se consume el aceite en periodo de 8 días, Se quemas las bujias El carro tiembla Sale en pantalla el botón amarillo del motor que hay falla Ya me ha pasado varias veces ando con mis dos hijos menores de edad en autopista y ya he quedado varada en varias oportunidades y esto me está generando un gran riesgo estoy hubicada en ja…
Read full complaint
Se consume el aceite en periodo de 8 días, Se quemas las bujias El carro tiembla Sale en pantalla el botón amarillo del motor que hay falla Ya me ha pasado varias veces ando con mis dos hijos menores de edad en autopista y ya he quedado varada en varias oportunidades y esto me está generando un gran riesgo estoy hubicada en jacksonville florida
Excessive oil consumption Engine light stays on. Noise in Engine GDI 2.4
The contact owns a 2017 Hyundai Sonata. The contact stated that the headlights were very dim while driving at night. There was no warning light illuminated. The dealer was contacted, and the contact was provided a diagnostic fee to have the vehicle inspected. The contact then took the vehicle to an independent mechanic where the…
Read full complaint
The contact owns a 2017 Hyundai Sonata. The contact stated that the headlights were very dim while driving at night. There was no warning light illuminated. The dealer was contacted, and the contact was provided a diagnostic fee to have the vehicle inspected. The contact then took the vehicle to an independent mechanic where the contact was informed that the defect was a manufacturer defect that only the manufacturer could resolve. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 58,000.
On February 27, 2023 we went to the Hyundai Dealer because our engine was leaking oil and we were told by Pep Boys that the Rear Main Seal was leaking. The Dealership scheduled us a service appointment three wks later, on March 23, 2023, when they replaced the valve cover gasket and the high pressure fuel pump gasket. On Jul 15,…
Read full complaint
On February 27, 2023 we went to the Hyundai Dealer because our engine was leaking oil and we were told by Pep Boys that the Rear Main Seal was leaking. The Dealership scheduled us a service appointment three wks later, on March 23, 2023, when they replaced the valve cover gasket and the high pressure fuel pump gasket. On Jul 15, 2023, 2.5 months later, we return to dealership because our engine was leaking oil again and had leaked into the spark plugs tubes. They replaced the valve cover gasket again. Two weeks later on July 28, 2023, we went to the Dealership because the engine light turned on and the engine was misfiring while driving. They did nothing but added 3 quarts of oil because our oil was low despite us changing our oil 1 month prior (June 28, 2023). On September 25th, we returned to the dealership because our engine light turned on and our engine was violently shaking while making noise. At this point, we were frustrated and did not feel safe driving the car. We pleaded with the Service Manager to replace the engine from all the issues we have been experiencing including having to constantly add oil or change oil every 2.5 months. They held on to our car for 1 wk and gave us a rental. After inspecting our vehicle they replied that there was no engine issue detected so the Manufacturer will not replace the engine under the warranty. They only replaced the spark plugs and charged us with the service, parts & rental costs. It is now Monday, Dec 18, 2023, 1 wk before Christmas, and our engine light turned on once again while driving with our toddler in the vehicle. The engine not only misfired but did not allow us to accelerate beyond 30mph during high traffic hours on a road with a 50mph limit. The next service appointment available is 10 dys away, Dec 28, 2023, and they are asking us ~$400 to service the car. We feel helpless with the dealership/manufacturer, they are refusing to replace the engine. We fear that they are waiting for the warranty to expire.
The contact owns a 2017 Hyundai Sonata. The contact stated that after having an oil change, the engine seized. The contact stated that while driving at a slow speed, the engine seized. There was an abnormal knocking sound heard. After the failure, several unknown warning lights were illuminated on the instrument cluster. The veh…
Read full complaint
The contact owns a 2017 Hyundai Sonata. The contact stated that after having an oil change, the engine seized. The contact stated that while driving at a slow speed, the engine seized. There was an abnormal knocking sound heard. After the failure, several unknown warning lights were illuminated on the instrument cluster. The vehicle was towed to the local dealer, where it was diagnosed that the engine had seized. There was a leak at the valve cover. Additionally, the crankshaft had seized. The vehicle was not repaired. The manufacturer was contacted and filed a case, but no assistance was provided. The failure mileage was approximately 165,051.
First time I took my vehicle to the shop for over consuming oil they replaced the oil and cleaned all the parts. A few months after this my car would not accelerate properly and had a loud knocking noise in the engine and check engine light came on. After taking it to the dealer I was told I would need to replace the whole engin…
Read full complaint
First time I took my vehicle to the shop for over consuming oil they replaced the oil and cleaned all the parts. A few months after this my car would not accelerate properly and had a loud knocking noise in the engine and check engine light came on. After taking it to the dealer I was told I would need to replace the whole engine. I have proof of proper care done on the car but since I am second owner it is not covered in the original warranty. My car could have stalled and resulted in me and my family injured at the least. Hyundai knows about these issues and needs to recall the engines.
Official recalls
321V749000 · Electrical System:software; Exterior Lighting:turn Signal
Sep 24, 2021
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence & remedy
Consequence: A turn signal that activates in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy: Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 210.
Additional source detail variants (2)
Electrical System:software
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence: A turn signal that activates in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy: Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 210.
Exterior Lighting:turn Signal
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence: A turn signal that activates in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy: Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 210.
21V619000 · Latches/locks/linkages:trunk Lid:latch
Aug 6, 2021
Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Sonata, 2016-2018 Sonata Hybrid, 2018-2020 Accent, and 2016-2017 Azera vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Consequence & remedy
Consequence: A person inside the trunk compartment may become trapped, increasing their risk of injury.
Remedy: Dealers will replace the trunk latch base, free of charge. Owner notification letters were mailed December 4, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 208.
16V956000 · Air Bags:frontal:driver Side:inflator Module
Dec 30, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2017 Hyundai Elantra vehicles manufactured April 15, 2016, to September 13, 2016, and Sonata vehicles manufactured May 27, 2016 to September 16, 2016. In these vehicles, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
Consequence & remedy
Consequence: In the event of a crash, an air bag that does not inflate fully increases the risk of injury.
Remedy: Hyundai will notify owners, and dealers will replace the driver's frontal air bag module, free of charge. The recall began February 13, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 156.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA25005 · Dtn Air Bag Inflator Rupture
Opened Oct 21, 2025 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module
The Office of Defects Investigation (ODI) has become aware of eight vehicle crashes in which a rupture of a Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN) air bag inflator occurred during the deployment of the driver side air bag. All eight drivers in these crashes sustained serious or fatal injuries that appear linked to the ruptures. Six of those drivers sustained fatal injuries and two sustained severe injuries. In all eight incidents, the subject inflators had been installed as replacement equipment after the vehicle was involved in a previous crash. Information gathered during NHTSA’s initial analysis of these incidents indicates that the inflators were potentially imported illegally into the United States. In conjunction with this safety investigation, NHTSA is also working with appropriate authorities to address any illegal activities associated with the importation of these inflators. As a result of the significant safety concerns relating to these inflators, as well as extensive information already obtained by ODI relating to their field ruptures, ODI is moving directly to the Engineering Analysis (EA) stage of its investigative process rather than first opening a Preliminary Evaluation. NHTSA has taken a variety of actions to address the risks posed by the importation of substandard or counterfeit air bag components. However, until recently, these risks appeared spread across a variety of components and manufacturers. As part of ODI’s continuous monitoring of this issue, the agency has obtained information to suggest that at least eight incidents involve ruptures of inflators manufactured by DTN. In parallel with this dedicated investigation into DTN inflators, ODI will continue to monitor reports of field incidents to evaluate risks from other substandard imported air bag components. In 2012, ODI first became aware of substandard or counterfeit air bag modules sold through online marketplaces, such as auction sites. NHTSA obtained examples of these air bag modules and conducted testing. None of the inflators equipped in these modules were manufactured by DTN. This testing revealed that the inflators consistently malfunctioned during deployments, such as by failing to deploy the air bag or expelling metal shrapnel due to a rupture. This led NHTSA to release a consumer advisory in October 2012 to alert the public and repair professionals to the potential dangers of substandard or counterfeit air bag modules. ODI also worked with major vehicle manufacturers, who released advisories and notifications concerning the use of such air bag modules. Since then, NHTSA has continuously monitored for reports of malfunctioning air bags that may be associated with substandard or counterfeit components. These monitoring efforts have been supported by the increased visibility the advisories have brought to the issue, and by several standing general orders in place as part of separate investigations into Takata and ARC inflators, which require certain manufacturers to report any alleged or suspected inflator field ruptures to NHTSA. Until 2017, ODI was not aware of any field incidents involving an abnormal deployment of an imported substandard or counterfeit air bag module. In September 2017, ODI became aware of a crash involving a model year (MY) 2009 Honda Civic where the air bag ruptured during deployment, killing the driver. After inspecting the vehicle and air bag parts, ODI determined that the air bag inflator was not original equipment and that the air bag module was likely a substandard import. Insufficient information existed to determine the manufacturer of the inflator in this incident, however, it does not appear to resemble those manufactured by DTN. On June 16, 2023, ODI received a Vehicle Owner Questionnaire (VOQ #11527380) alleging that the rupture of a driver side air bag caused fatal injuries to the driver of a MY 2020 Chevrolet Malibu. ODI’s assessment of the rupture indicated that the air bag inflator was not original equipment but was instead manufactured by DTN, a Chinese company (also known as Yoshibayashi Toku theanol Automotive Safety Systems Co. Ltd.). From June 2023 to July 2024, ODI became aware of four additional ruptures involving substandard air bag modules equipped on Chevrolet Malibu vehicles. At the time, insufficient information existed for these crashes to determine who manufactured the ruptured inflators. As a result, NHTSA released a consumer advisory on July 10, 2024, alerting car buyers and owners to be aware of cheap, substandard replacement air bag inflators that can cause death or serious injury in a crash. The advisory urged consumers who own or are considering the purchase of a used vehicle to learn the vehicle’s history and ensure the vehicle has genuine air bag inflators. In March 2025, NHTSA learned about another rupture involving a suspected substandard, aftermarket inflator that was equipped in a MY 2017 Hyundai Sonata. The driver of this vehicle sustained fatal injuries that appeared related to the rupture. In August 2025, NHTSA received a similar report of a fatal air bag rupture in a MY 2019 Hyundai Sonata. Most recently, in October 2025, ODI received a report of a fatal air bag rupture in a MY 2020 Chevrolet Malibu. Photographs of the air bag components in these three crashes indicated that the ruptures all involved inflators manufactured by DTN. Further investigation of the inflator fragments in three of the prior incidents confirmed that they also involved DTN inflators. Photographs of the components involved in one of the other incidents also strongly suggest that the ruptured inflator was manufactured by DTN. This opening resume exceeded space limitations and is continued in an attachment uploaded to the investigation.
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
Illustration