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2023 Hyundai Santa Fe

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2023 Hyundai Santa Fe do not stand out strongly from the model-year median of 212.5.

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When problems were reported

Mileage at the reported incident

Limited mileage data: 19 of 207 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 44 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 35 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

11 crash reports3 fire reports10 injury reports

What owners actually said

207 reports
Mileage unknown · Nov 21, 2023
Forward Collision AvoidanceService Brakes

Upon braking hard and suddenly due to being cutoff on the interstate, it felt as if the antilock brakes did not properly engage but rather grabbed/grinded/scraped. Only when I let off the brake did they disengage. This happened the first time within 2 months of owning the car and with less than 2k miles on it, at highway speeds…

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Upon braking hard and suddenly due to being cutoff on the interstate, it felt as if the antilock brakes did not properly engage but rather grabbed/grinded/scraped. Only when I let off the brake did they disengage. This happened the first time within 2 months of owning the car and with less than 2k miles on it, at highway speeds (65-70 MPH) and this sensation has happened probably 4 times in the 7 months I have owned the car under various scenarios of stopping quickly. In addition, it recently happened when driving 25-30 MPH and coming to a normal stop approaching a stop sign - where it felt as if the brake on the front passenger tire grabbed/grinded/scraped (but not on the 3 other tires). I have taken the car back for inspection at the dealer twice, neither time have they found any issues. In addition, one evening the stability control light flickered, sounded as if the dash was frying/sizzling with no reason - roads were not wet, no leaves, grass or other debris, etc. and speed was 25-30 - this happened twice within 3 miles. Dealer found no issue with car after performing visual inspection of wiring, check of system for code errors, nor driving test to reproduce issue. Had the brakes failed, I could have been in an accident causing serious harm to me/my passengers or whomever I could have hit. I believe the ABS system needs to be replaced or reprogrammed but the dealer refuses to acknowledge a problem exists. Online forums indicate similar (and worse) issues, also with people stating they cannot get a dealer to resolve their problems. This is a serious malfunction of either the electric or braking system in some capacity and should be fixed before people are severely injured or killed.

NHTSA ODI #11556359

10 miles · Nov 17, 2023
Exterior Lighting

The contact owns a 2023 Hyundai Santa Fe. The contact stated that while driving at night with the low beam headlights illuminated, there was a dark shadow present in the top section of the illuminated light field causing a visibility hazard to the driver. The vehicle was taken to the local dealer who confirmed the issue was pres…

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The contact owns a 2023 Hyundai Santa Fe. The contact stated that while driving at night with the low beam headlights illuminated, there was a dark shadow present in the top section of the illuminated light field causing a visibility hazard to the driver. The vehicle was taken to the local dealer who confirmed the issue was present but informed the contact that the headlights were operating as intended. The manufacturer was made aware of the issue. The failure mileage was 10.

NHTSA ODI #11555700

Mileage unknown · Nov 2, 2023
Power Train

My 2023 Hyundai Santa Fe have a recall to fix the trailer hitch, since that I notice some issues with the shifting with a loss of power while driving, my car is 15k miles and showed a check-engine light. I made an appointment for the dealership the next morning. After two days, I was told that the car needs a new transmission. A…

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My 2023 Hyundai Santa Fe have a recall to fix the trailer hitch, since that I notice some issues with the shifting with a loss of power while driving, my car is 15k miles and showed a check-engine light. I made an appointment for the dealership the next morning. After two days, I was told that the car needs a new transmission. After 3 days still waiting for the car to be fix.

NHTSA ODI #11553296

Mileage unknown · Nov 2, 2023
Forward Collision Avoidance

When traveling along the front collision warning system is triggered even though nothing is around the vehicle. The car remains running, but there is no response from the gas pedal. I have to coast to the side if possible or stop and turn on flashers (very dangerous on interstate highway). Once safely stopped, turning off the…

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When traveling along the front collision warning system is triggered even though nothing is around the vehicle. The car remains running, but there is no response from the gas pedal. I have to coast to the side if possible or stop and turn on flashers (very dangerous on interstate highway). Once safely stopped, turning off the car and then starting again reboots the system and it runs fine until it happens again randomly. The check engine light stays on for a day, but does not light up the next morning. The dealership does diagnostics, but nothing shows up as wrong. It happens so fast there is no way to take a picture or video before the warning disappears. So far I have been lucky as this has happened at least 6 times. It is dangerous and I am terrified someone will not see flashers and run into me at highway speeds.

NHTSA ODI #11553150

1,108 miles · Oct 16, 2023
EngineEngine And Engine Cooling

The contact owns a 2023 Hyundai Santa Fe. The contact stated that on two separate occasions while driving at approximately 65 MPH, the vehicle decelerated. The check engine warning light illuminated, and a message displayed on the infotainment screen indicating “Engine System Emergency, Take Vehicle to the Nearest Dealer”. The c…

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The contact owns a 2023 Hyundai Santa Fe. The contact stated that on two separate occasions while driving at approximately 65 MPH, the vehicle decelerated. The check engine warning light illuminated, and a message displayed on the infotainment screen indicating “Engine System Emergency, Take Vehicle to the Nearest Dealer”. The contact was able to veer the vehicle into a parking lot where it was idled. The vehicle was then taken to the dealer where the contact was informed that no appointments were available; however, the technician used a code reader that retrieved message: “5 Volts drop to the ECM”. The contact stated that the technician then pressed the START/STOP button to restart the vehicle and reset the check engine warning light. The contact stated that he was able to drive the vehicle back to his location where he parked the vehicle. The following day he restarted the vehicle however, the failure recurred. The dealer was notified of the failure and the contact was advised that if the check engine warning light was not illuminated there was no need to have the vehicle diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 1,108.

NHTSA ODI #11550142

Mileage unknown · Oct 10, 2023
Power Train

My 2023 Hyundai Santa Fe Calligraphy with 14k miles showed a check-engine light. I had noticed some strange behavior in the shifting with a loss of power while driving at low gears. I made an appointment for the dealership the next morning. Was told today that the car needs a new transmission.

NHTSA ODI #11549294

Mileage unknown · Oct 2, 2023
Power Train

Vehicle has just over 4k Miles on it. Several times I tried to accelerate and while the engine RPMs would increase, the vehicle would not accelerate. Very dangerous when turning right on a red light and when merging into traffic. I came close to getting T-Boned on 4 occasions, and rear-ended on 3 occasions. This vehicle is n…

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Vehicle has just over 4k Miles on it. Several times I tried to accelerate and while the engine RPMs would increase, the vehicle would not accelerate. Very dangerous when turning right on a red light and when merging into traffic. I came close to getting T-Boned on 4 occasions, and rear-ended on 3 occasions. This vehicle is not reliable and puts passenger lives in danger. Today the "Shifter System Malfunction-Service Immediately" warning came on and I was not able to shift into any gear and the vehicle put itself into neutral. Looking at the forums, this has been a problem throughout the Hyundia vehicle lineup for years with the DCT transmission. I don't understand how they can continue to sell these vehicles when there is a known safety issue with the DCT transmission. I have tried to contact Johnson Hyundia in Cary NC and left multiple messages with the service dept, but they have never returned my calls.

NHTSA ODI #11547791

Mileage unknown · Sep 22, 2023
Forward Collision AvoidanceVehicle Speed Control

Occasionally the cruise control when accelerating will exceed the set speed and continue to climb and I will be going 20 miles faster than the set speed and climbing. The only way to sop this is to turn cruise off, slow down and restart. My thought is it happens after I have disengaged the cruise and then when safe reengage whi…

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Occasionally the cruise control when accelerating will exceed the set speed and continue to climb and I will be going 20 miles faster than the set speed and climbing. The only way to sop this is to turn cruise off, slow down and restart. My thought is it happens after I have disengaged the cruise and then when safe reengage which is done by pressing the switch straight down. In my previous vehicles I would push the control up. I may be doing this by accident and giving the system an unknown command. Whatever I am doing to create tis situation is too easy to do and creates a safety issue. this has happened multiple times.

NHTSA ODI #11545977

Mileage unknown · Sep 11, 2023
Power Train

when I tried accelerate, the car jerked and then the transmission began to slip and I coasted to a stop. I cranked the car and slowly began to drive the car while it felt like the transmission was slipping. My first thought was that the transmission was low on fluid but later found that this is a sealed transmission. Luckily t…

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when I tried accelerate, the car jerked and then the transmission began to slip and I coasted to a stop. I cranked the car and slowly began to drive the car while it felt like the transmission was slipping. My first thought was that the transmission was low on fluid but later found that this is a sealed transmission. Luckily there was no traffic during this incident. There was no warnings lights or any warnings whatsoever.

NHTSA ODI #11543954

Mileage unknown · Aug 28, 2023
Unknown Or Other

I was driving on the freeway when it sounded like an explosion inside the vehicle occurred. I was not sure what it was at first, and then I started to hear glass rattling in the sunroof area. I pulled over and looked on top of the vehicle and the sunroof glass has exploded. Nothing hit the vehicle, so heat must have caused the s…

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I was driving on the freeway when it sounded like an explosion inside the vehicle occurred. I was not sure what it was at first, and then I started to hear glass rattling in the sunroof area. I pulled over and looked on top of the vehicle and the sunroof glass has exploded. Nothing hit the vehicle, so heat must have caused the sunroof to explode. It was approximately 103 degrees outside per the vehicle's thermometer.

NHTSA ODI #11541161

Official recalls

1

23V181000 · Trailer Hitches

Mar 17, 2023

Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Consequence & remedy

Consequence: A fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.