2022 Hyundai Santa Fe

I purchased my 2022 Hyundai Santa Fe Hybrid brand new and in three years, both horns (high and low) have stopped working every year. I have had the horns replaced in March 2023, January 2024 and as I type this complaint, both horns are out again. It is a serious safety issue driving a vehicle without a horn. There is no warning that the horn is going to stop working; and I have discovered the malfunction while driving when I needed to alert another driver before we potentially collided. It has also been extremely inconvenient for me to take off work to take the car in for more service. What's more frustrating is I was told by a service manager that they (Hyundai USA) are aware of the defect with these particular horns but has chosen to continue to replace the defective horns with more defective horns. Now I drive an unsafe vehicle until I can take off work again to have my horns replaced with parts that will last for one year, if I'm lucky. I am asking for some assistance with this matter since it is clear that Hyundai USA has not made it a priority to solve this ongoing safety problem for all its customers who are having the same issue. Thank you.

Vehicle experienced a spontaneous interior fire while parked and turned off. No collision, no injuries. Fire originated under the driver-side lower dash/kick panel near the fuse/BCM wiring, then spread into the driver door harness/trim. Exterior body and engine bay show no impact or external origin. Details: Heavy charring/melt concentrated at lower dash/junction area with upward/sideways spread along wiring paths; interior plastics, dash switches, and door wiring damaged. Vehicle was unoccupied. Aftermarket: No hardwired accessories in the origin zone. A dashcam was powered via center console USB/12V with a small battery pack (not connected to the under-dash fuse block). Status: Towed to [Dealer, City/State]; Hyundai Corporate Case #XXX opened. Insurance comprehensive fire claim opened; origin-and-cause inspection pending. Request: NHTSA investigation into potential electrical/wiring defect in driver lower dash/door-harness area on this model/year; safety risk of parked, unattended fires. Photos/videos available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle began to display Front collision avoidance system error/ radar blocked. This also disabled the 'smart' cruise control features. This happened any time the cruise control was engaged and we encountered traffic. The unit was in the dealer's service department for a week, and the front radar module was replaced and reprogrammed under warranty.

Fuel access door does not open correctly. Fuel door does not have a lock or a require pressing of a button to open; you would normally just 'push' on closed door to make it pop open. Over the past (3) months, this has not always been working. Sometimes it requires multiple high-pressure pushes (or a light bump) for door to open. On other occasions, unlocking the vehicle (all doors) and not just the driver's door that unlocks when exiting the vehicle has somehow contributed to getting the fuel door open. Multiple online Hyundai Santa Fe forums make mention of the fuel door being a widespread issue and suggest requiring replacement of an actuator in fuel door by dealership or prying the fuel door open with a screwdriver. Prying door open, in my opinion, is not an option because of potential damage to door and painted surfaces around the fuel door.

The contact owns a 2022 Hyundai Santa Fe. The contact stated that after starting the vehicle, the warning message "Shifter Malfunction - Service Immediately" was displayed, and the gear shifter failed to shift from park(P), rendering the vehicle undriveable. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet notified of the failure. The failure mileage was 61,000.

While traveling out of state, my 2022 Hyundai Santa Fe (2.5L) experienced a sudden loss of power and rough running during acceleration to pass; check engine light came on. Independent shop pulled code P0302 (cylinder 2 misfire). Vehicle became unsafe to drive and was left at a Hyundai dealer in Indiana. I later learned Hyundai issued TSB 25-FL-001H (Jan 2025) for 2.5L GDI injector internal filter breakage that causes misfires and directs replacing all four injectors. Parts were quoted up to three weeks on backorder. This sudden power loss during highway passing presents a safety risk (inability to accelerate/merge). Vehicle is under 60,000 miles.

Bought Car in 2022 when COVID was still a problem. I had problems with the LED screen on the dash turning off. It did come back after about 10-15 minutes. I had to pull over to the side of the road in the meantime. I brought my car in and no problem was found. I was told that there was no way they could order a $6,000 part if they could not reproduce the problem. I still have had this problem periodically, but it does not last as long. This can be a safety risk when the screen goes out when driving. My check engine light has gone off many time in the 3 yrs and 7 months of me owning the vehicle. I am asked if the light is blinking when this occurs. If I said 'no', I was told 'then you don't have to worry'. I had my car in to evaluate the engine light on, and was told not to worry that no code showed up (I did not get a service record if they didn't find any thing, despite me asking). The very next day I was stranded on a busy Hwy. My car was towed to the shop. I barely got off the Hwy as one of my fuel injectors was bad. I was 45 min from my home and the check engine light went on. I started driving home and called the service dept. I was told that as long as the light was not blinking, it would be ok, and I tomorrow I should call for an appt if it is still on. My car started to act up when I was nearing my home, but it was drivable. The next morning the light was still on. I did not feel safe driving it around and felt it was another fuel injector. I was driving my car to the shop and the car was slowing down a little at a time. By the time I was about 1/2 mile from the shop, my car was only going 14 miles per hour. I was driving on the side of the hwy with my flashing lights on. Very unsafe. I know that I have a lemon for a car, but not taken seriously, that is a PROBLEM. I have had many more times that my engine light was on and would bring it in for an evaluation. Sometimes things were found, other times not. I am concerned about that lack of concern.

Vehicle failed to accelerate while operating on the highway. Pulled over and shut vehicle off and smelled gas. Vehicle would not stay started. Towed to dealer and was told it was a defective fuel injector. All injectors were replaced. Apparently this is a known problem. This could have been extremely dangerous if I wasn’t able to pull over. Hyundai should issue a recall to replace these defective parts.