Sitting in parked vehicle. Opened the rarely-opened panoramic sunroof. Heard unusual sound,. Looked next day and noticed a stationary glass panel forward of the sunroof had shattered all the way around but had not collapsed (yet--have tape on it to keep it intact until repairs can be made). Hyundai does not consider this to be …
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Sitting in parked vehicle. Opened the rarely-opened panoramic sunroof. Heard unusual sound,. Looked next day and noticed a stationary glass panel forward of the sunroof had shattered all the way around but had not collapsed (yet--have tape on it to keep it intact until repairs can be made). Hyundai does not consider this to be a warranty issue. The warranty states in the "What is not covered" section: "- Action of road elements (sand, gravel, dust or road debris) which result in stone chipping of paint and glass." Dealer documented it and basically said "too bad". Since the issue being reported was NOT caused by road debris etc., This should be a warranty coverage matter. Similar instances have happened to others (entire sunroof) and has been reported. This glass should be LAMINATED--not tempered--but is not. This could be a major safety concern.
NHTSA ODI #11548273
Mileage unknown · Aug 23, 2023
StructureUnknown Or OtherVisibility
I was driving and heard a sound like an explosion. When I was able to safely pull over, I examined my 2020 Sante Fe and noticed the panel of glass right before sunroof exploded. No rock hit it, just exploded.
NHTSA ODI #11540442
Mileage unknown · Dec 23, 2022
Unknown Or Other
I was locked inside the car on 22 Dec 2022 and could not get out until somebody opened a door from the outside, inspite of the fact that the inside lock buttons by the opening handles showed red on the lock buttons. When the lock buttons were pushed in, they immediately popped right back out. If held in the opening handles still…
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I was locked inside the car on 22 Dec 2022 and could not get out until somebody opened a door from the outside, inspite of the fact that the inside lock buttons by the opening handles showed red on the lock buttons. When the lock buttons were pushed in, they immediately popped right back out. If held in the opening handles still remained 'limp' and moved without engaging.the unlocking mechanism. The windows also did not respond to their controls. Thee above occurred whether the ignition was on or off. The vehicle was in "Park".The electric buttons on the door console also had no effect, including the child lock button. The key pendant also got no results even though it had allowed entry and starting only minutes before. There was no pre-warning and this had never happened previously. After a (locked) door was opened from the outside, all functions returned to normal. Outside temperature was 20° F. I did not try to open the hatchback. This is a fatally dangerous situation even though the malfunction would not likely be reproducible at the dealer service department. Meanwhile I plan to purchase a glass breaking escape tool. The Hyundai dealer had no suggestion for emergency exit.
NHTSA ODI #11498679
Mileage unknown · Aug 12, 2022
Unknown Or Other
There are many reports of Hyundais being broken into and hot wired and stolen using a usb cable. This was remedied for the 2022 year models. My car insurance nearly doubled.The company should do a recall and fix this problem. Thank you for your help. Jim https://www.ksdk.com/article/news/investigations/class-action-lawsuits-hyu…
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There are many reports of Hyundais being broken into and hot wired and stolen using a usb cable. This was remedied for the 2022 year models. My car insurance nearly doubled.The company should do a recall and fix this problem. Thank you for your help. Jim https://www.ksdk.com/article/news/investigations/class-action-lawsuits-hyundai-kia-thefts/63-3e997aa9-582b-45f4-b09b-aa37b2464de0
NHTSA ODI #11478991
Mileage unknown · Aug 11, 2022
Unknown Or Other
The ignition systems in mainly 2015-2021 Hyundais with physical keys could be easily hacked using a screwdriver, pliers or the end of a USB cable, because the vehicles are not equipped with immobilizers that require the presence of a key fob. I want a recall so I won't have my car stolen like I hear about on the news about ever…
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The ignition systems in mainly 2015-2021 Hyundais with physical keys could be easily hacked using a screwdriver, pliers or the end of a USB cable, because the vehicles are not equipped with immobilizers that require the presence of a key fob. I want a recall so I won't have my car stolen like I hear about on the news about every week.
NHTSA ODI #11478765
Mileage unknown · Jul 19, 2022
Unknown Or Other
Crack windshield
NHTSA ODI #11474769
Mileage unknown · Jul 13, 2022
Unknown Or OtherVisibility/wiper
The Windshield cracked without anything striking it. The windshield is being replaced at my expense. There is wind noise coming from the area below the crack where it is attached to the vehicle.
NHTSA ODI #11473681
Mileage unknown · May 22, 2022
Unknown Or OtherCrashInjury
I have a 202 Hyundai Sante Fe. I was pulling into a parking garage parking spot, going about 3 miles per hours. Suddenly about 3 feet away from the wall (with my foot on the break) my SUV's engine suddenly race and propelled me forward into the wall. No warning lights or messages. No front- end auto breaking, I have reporte…
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I have a 202 Hyundai Sante Fe. I was pulling into a parking garage parking spot, going about 3 miles per hours. Suddenly about 3 feet away from the wall (with my foot on the break) my SUV's engine suddenly race and propelled me forward into the wall. No warning lights or messages. No front- end auto breaking, I have reported it to Hyundai. I was injured from the air bag and the seat belt, my passenger was not injured. I am waiting for my SUV to be assessed by my insurance and my auto body company. I have read many articles about circumstances like these and am considering contacting an attorney.
NHTSA ODI #11465643
Mileage unknown · Mar 10, 2022
Unknown Or OtherFire
This car just caught on fire in my fathers driveway at midnight last night...doesnt appear to be from engine compartment
NHTSA ODI #11455990
Mileage unknown · Feb 13, 2022
Unknown Or Other
THE DRIVERS DOOR IS NOT PROPERLY ALIGNED. WHEN YOU DRIVE IT ON THE ROAD YOU CAN HEAR A HISSING SOUND OF THE AIR PENETRATING IN THE CABIN. THE DOOR APPEARS NOT TO BE CLOSED PROPERLY, THERE IS A GAP. IF YOU LOOK AT THE ALGINMENT OF THE PASSANGERS DOOR, THE DOOR IS PROPERLY ALIGNED WITH THE REST OF THE BODY OF THE SANTA FE, BUT TH…
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THE DRIVERS DOOR IS NOT PROPERLY ALIGNED. WHEN YOU DRIVE IT ON THE ROAD YOU CAN HEAR A HISSING SOUND OF THE AIR PENETRATING IN THE CABIN. THE DOOR APPEARS NOT TO BE CLOSED PROPERLY, THERE IS A GAP. IF YOU LOOK AT THE ALGINMENT OF THE PASSANGERS DOOR, THE DOOR IS PROPERLY ALIGNED WITH THE REST OF THE BODY OF THE SANTA FE, BUT THAT IS NOT THE CASE WITH THE DRIVERS DOOR. I AM PLANNING CONTACTING HYUNDAI DIRECTLY, BECAUSE IF THEY MAINTAIN QUALITY CONTROLS, THIS CAR DID NOT PASSED THAT TEST. DURING 2021I DID NOT DRIVE THE CAR ON THE ROAD, BUT LATELY I TOOK 4 TRIPS TO SC, AND ON THE ROAD THE HIZZING SOUND IS NOTICIBLE.
Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Consequence & remedy
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.
Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Santa Fe, 2021 Sonata, and Elantra vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash.
Consequence & remedy
Consequence: A windshield that detaches from a vehicle during a crash can increase the risk of injury.
Remedy: Dealers will remove and reinstall the front windshield panel, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 216.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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