NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
197 reportsMileage unknown · Mar 16, 2025
Forward Collision AvoidanceUnknown Or Other
Car turns off at lights /stop signs. Automatic break system activates. Have to wait at least five minutes to be able to restart car z same happens after driving and parking. Turbo and battery were replaced. I make sure not to use the automatic on/off feature which make issue worse. This is my fourth attempt to contact you. I …
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Car turns off at lights /stop signs. Automatic break system activates. Have to wait at least five minutes to be able to restart car z same happens after driving and parking. Turbo and battery were replaced. I make sure not to use the automatic on/off feature which make issue worse. This is my fourth attempt to contact you. I cannot trade car in bc of mileage and still owing $. I love me vehicle and just want issue recognized and taken care off.
NHTSA ODI #11648536
80,000 miles · Mar 5, 2025
Engine
The contact owns a 2019 Hyundai Santa Fe. The contact stated while at a red light, the vehicle stalled. The failure had occurred on several occasions. No warning light was illuminated. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The fai…
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The contact owns a 2019 Hyundai Santa Fe. The contact stated while at a red light, the vehicle stalled. The failure had occurred on several occasions. No warning light was illuminated. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.
NHTSA ODI #11646517
85,000 miles · Mar 3, 2025
Seat Belts
The contact owns a 2019 Hyundai Santa Fe. The contact stated while the vehicle was either stationary, parked, or being driven, the seat belt buckle failed to operate as designed. The seat belt warning light was illuminated. The contact stated that during the colder months, the seat belt buckle was more difficult to latch securel…
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The contact owns a 2019 Hyundai Santa Fe. The contact stated while the vehicle was either stationary, parked, or being driven, the seat belt buckle failed to operate as designed. The seat belt warning light was illuminated. The contact stated that during the colder months, the seat belt buckle was more difficult to latch securely. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.
NHTSA ODI #11646101
Mileage unknown · Feb 27, 2025
Structure
White body paint chipping.
NHTSA ODI #11645223
Mileage unknown · Feb 13, 2025
Unknown Or OtherVisibility/wiper
Wipers are in the office position, but suddenly go up and down 2 inches, while off, and won't turn on. It snowed the day before, but wasn't while I was driving. Also, my hood is peeling. I have white paint.
NHTSA ODI #11642629
Mileage unknown · Feb 10, 2025
Unknown Or Other
Auto stop/go disables car’s ability to resume driving after stopping at a light etc. This is without activating feature. You have open and close door and press button on/off over and over. Turbo was changed bc mechanic assumed it was the problem. Now it is happening after reaching destination and then attempting to leave if not…
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Auto stop/go disables car’s ability to resume driving after stopping at a light etc. This is without activating feature. You have open and close door and press button on/off over and over. Turbo was changed bc mechanic assumed it was the problem. Now it is happening after reaching destination and then attempting to leave if not sitting long enough. New battery and $2000 turbo!
NHTSA ODI #11641712
87,000 miles · Feb 5, 2025
EnginePower Train
The contact owns a 2019 Hyundai Santa Fe. The contact stated that while driving at various speeds, the vehicle lost motive power while depressing the accelerator pedal, with the check engine warning light illuminated. The vehicle was taken to a dealer and the turbo was replaced. The contact stated that months later, the vehicle …
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The contact owns a 2019 Hyundai Santa Fe. The contact stated that while driving at various speeds, the vehicle lost motive power while depressing the accelerator pedal, with the check engine warning light illuminated. The vehicle was taken to a dealer and the turbo was replaced. The contact stated that months later, the vehicle hesitated and jerked while depressing the accelerator pedal with the check engine warning light illuminated. The vehicle was taken back to the dealer where a part on the transmission was replaced; however, the failure returned, and the check engine warning light illuminated. The vehicle was taken back to the dealer and the contact was informed that the transmission needed to be replaced. The contact took the vehicle to an independent mechanic and had the transmission replaced. The contact stated that months later, the vehicle began to sputter with an abnormal knocking sound coming from the vehicle. The check engine warning light returned, and the vehicle was taken to the nearest dealer. The vehicle was diagnosed with engine failure. The vehicle was not repaired and remained with the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 87,000.
NHTSA ODI #11640859
Mileage unknown · Feb 5, 2025
Engine
This has been an ongoing issue since the date of purchase 10/23. I've been taking my vehicle for regular check ups and oil changes. My vehicle appears to be consuming oil. I have to put a quart in every week, but no one can find the issue. The dealership told me there is a recall on these particular vehicles engine.
NHTSA ODI #11640824
Mileage unknown · Jan 26, 2025
EnginePower Train
We have had our vehicle for over 2 years with routine maintenance. On 1/25/26 We were driving home and oil light came on then check engine light. The oil pressure the issue.
NHTSA ODI #11638681
Mileage unknown · Jan 26, 2025
Engine
2019 Santa Fe, this vehicle was serviced by Hyundai three times for a "Knock Sensor" notification. 12/3/2019: ECM manufacturers recall 14,242 miles 7/13/2021: Knock Sensor hardware notification - 38,615 miles 12/15/2024 repaired 1/7/2025: Knock Sensor hardware notification – 79,882 miles Panel indicating motor issues, vehicle b…
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2019 Santa Fe, this vehicle was serviced by Hyundai three times for a "Knock Sensor" notification. 12/3/2019: ECM manufacturers recall 14,242 miles 7/13/2021: Knock Sensor hardware notification - 38,615 miles 12/15/2024 repaired 1/7/2025: Knock Sensor hardware notification – 79,882 miles Panel indicating motor issues, vehicle becomes unable to accelerate above 60 mph. We have documented communications between dealers and Hyundia corporate with case#
NHTSA ODI #11638582
NHTSA investigations
1DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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