2002 Hyundai Santa Fe

TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. THE CONTACT STATED WHILE TRAVELING AT A LOW RATE OF SPEED AROUND A U-SHAPED DRIVE WAY, THE VEHICLE MADE A LOUD NOISE AND ABRUPTLY STOP. THE CONTACT NOTICED THAT THE FRONT PASSENGERS SIDE RIGHT WHEEL HAD FALLEN OFF. THE RIGHT BALL JOINT HAD DETACHED AND THE CONTACT WAS NOT ABLE TO PUT THE VEHICLE IN PARK. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE RIGHT BALL JOINT, POWER STEERING HOSE AND AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 151,246. THE VIN WAS NOT AVAILABLE. UPDATED 1/23/15*CN UPDATED 03/03/15

I HAVE A 2002 SANTA FE THAT BROKE ITS REAR LEFT ARM DUE TO RUSTING AND THE LEFT REAR WHEEL IS ALMOST DETACHED. THIS HAPPENED WHILE MY SPOUSE WAS DRIVING ON A BUSY 4 LANE STREET WHERE TRAFFIC TRAVELS AT 45 MPH. THE SUV SWIVELED AND THE DRIVER WAS ABLE TO STRUGGLE TO STOP RIGHT IN THE MIDDLE OF THE ROAD DURING RUSH HOUR. THIS WAS AN EXTREMELY UNSAFE SITUATION. I KNOW THERE WAS A RECALL FOR THIS: NHTSA CAMPAIGN NUMBER: 09V123000 AND I HAVE HAD IT SERVICED AT THE DEALER FOR THIS ISSUE. THEY ONLY ADDED ANTI-CORROSION AND DRILLED SOME HOLES, AS THEY HYUNDAI HAD GIVEN THEM THIS OPTION. I GUESS THIS WAS NOT THE RIGHT SOLUTION. HYUNDAI SHOULD HAVE CHANGED THE ENTIRE ARM, IF THEY KNEW RUST WAS AN ISSUE. I TALKED TO THE DEALER AND THEY MENTIONED THAT THEY HAVE THIS HAPPEN TO OTHER SANTA FES. THE DEALER HAS GRACIOUSLY OFFERED TO WORK WITH HYUNDAI TO GET THIS FIXED. HOWEVER, I THINK HYUNDAI DID NOT HANDLE THE RECALL RIGHT. IF THEY KNEW RUST WAS AN ISSUE, THEY SHOULD HAVE DIRECTED THE DEALERS TO REPLACE THE CONTROL ARMS. I GUESS THEY FIGURED THESE VEHICLES WOULD BE OFF THE ROAD BY THEN. *TR

THIS IS THE SECOND TIME WE HAVE A NEAR SERIOUS ACCIDENT WITH MY WIFE DRIVING THE TRUCK. 6/26/12 THE LEFT STEERING CONTROL ARM BROKE OFF THE TOTAL RUSTED OUT SUB-FRAME CAUSING THE TRUCK TO STEER DANGEROUSLY INTO ONCOMING TRAFFIC. THIS WAS CAUSED FROM THE SUB-FRAME BEING RUSTED THROUGH. THIS TIME ON JULY 21 THE RIGHT REAR TRAILING ARM, THAT SECURES THE RIGHT WHEEL IN POSITION, BROKE OFF. FORCING THE TRUCK TO SWERVE RIGHT ALMOST CARRYING MY WIFE AND THE TRUCK INTO A DITCH. BOTH OF THESE BREAKDOWNS ARE INCLUDED IN A RECALL FOR MY YEAR AND MODEL OF CAR, HOWEVER, MY VEHICLE IS NOT INCLUDED BECAUSE I PURCHASED IT IN FLORIDA, NOT IN A NORTHERN SALT BELT STATE. SO I GUESS WHAT HYUNDAI IS SAYING IS, THAT THEY CAN BUILD A DEFECTED VEHICLE AND IF YOU BUY IT IN THE SOUTH, THEY DON'T HAVE TO TAKE RESPONSIBILITY FOR OUR SAFETY. I WAS NEVER INFORMED THAT THERE WAS A POSSIBLE SAFETY HAZARD. WE ARE VERY LUCKY THAT THERE WASN'T A CAR COMING THE OPPOSITE DIRECTION ON THE FIRST INCIDENT. THAT WOULD NOT COVER THE REPAIRS AND IT ENDED UP COSTING ME OVER $3,500. HOW DO I GET HYUNDAI TO STAND UP AND TAKE RESPONSIBILITY FOR NOT TELLING ME THAT WE WERE RISKING OUR LIVES FOR DRIVING A POSSIBLE DANGEROUS VEHICLE AND PAY FOR REPAIRS THIS TIME. I GUESS THE SALT AIR BLOWING IN SOUTH FLORIDA 24/7 DON'T QUALIFY. *TR

2002 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO BROKEN STEERING CONTROL ARM AND REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED HIS WIFE WAS DRIVING THE VEHICLE, WHEN THE LEFT FRONT STEERING CONTROL ARM BROKE FREE FROM THE SUB FRAME DUE TO RUST. IT FORCED THE VEHICLE TO SWERVE DANGEROUSLY TO THE LEFT ONTO ONCOMING TRAFFIC. THE CONSUMER HAD A MECHANIC TO INSPECT THE VEHICLE, AND THE MECHANIC STATED THE ENTIRE UNDER CARRIAGE HAD RUSTED. THE CONSUMER DISCOVERED A RECALL WAS ISSUED FOR THE SAME PROBLEM. HOWEVER, WHEN HE CONTACTED THE DEALER, HE WAS INFORMED THE ONLY VEHICLES THAT WERE BEING REPAIRED, WERE THE ONES PURCHASED IN NORTHERN SALT BELT STATES.

WHILE DRIVING MY 2002 HYUNDAI SANTA FE, THERE IS PULLING OF THE WHEEL CAUSING THE VEHICLE TO TURN SHARPLY TO THE RIGHT. THERE IS SIGNIFICANT WEAR ON THE FRONT TIRES AND THE VEHICLE WILL NOT STAY IN ALIGNMENT. THERE IS A SCREECHING NOISE COMING FROM THE REAR. AFTER HAVING THE TIMING BELT REPLACED, I WAS INFORMED BY THE MECHANIC THERE WAS A RUST PROBLEM IN THE FRONT PART OF THE VEHICLE TOWARD THE FRONT RIGHT TIRE. HE TOLD ME THE CAR IS UNSAFE TO DRIVE AND THE RUST ON THIS VEHICLE IS MORE LIKE RUST OF A VEHICLE THAT IS 50 YEARS OLD NOT TEN YEARS. HE ALSO SAID THE FRAME COULD BREAK AT ANY TIME TO CONTACT A HYUNDAI DEALERSHIP. I CONTACTED THE DEALERSHIP AND WAS TOLD THERE WERE NO RECALLS FOR THIS PROBLEM FOR MY VEHICLE. I CALLED HYUNDAI'S 800 NUMBER ONLY TO BE TOLD THE SAME THING. *TR

I WAS GOING TO HAVE THE OIL CHANGED & ALIGNMENT ON A 2002 SANTE FE. I WAS TOLD THAT THERE WAS RUST/ROTTED OUT FRAME WAS WHERE THE LOWER CONTROL ARM MOUNTS UP TO THE RIGHT TIRE AREA. I AM VERY UPSET WITH THIS SINCE I HAD A PRE-INSPECTION DONE & ALL CAME BACK OK. IT IS IN AN AREA WHERE IF THE TIRES ARE NOT OFF OF IT, IT IS VERY HARD TO SEE. I SUSPECT IT IS RUSTED DUE TO THE SALTY LOCATION OF ILLINOIS. *TR

TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE EMITTED A LOUD POPPING NOISE. THE CONTACT KEPT DRIVING AND THE VEHICLE BEGAN TO SHAKE. THE FRONT DRIVER'S TIRE WAS TILTED ON AN ANGLE AND PROTRUDED NOTICEABLY. THE VEHICLE WAS TOWED TO A REPAIR SHOP, WHERE IT WAS INSPECTED AND DETERMINED THAT TWO OF THE BOLTS THAT HELD THE CONTROL ARM HAD BROKEN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 126,000.