2001 Hyundai Santa Fe

TL* THE CONTACT OWNS A 2001 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE TIRE WAS ABNORMALLY LEANING INWARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE TRAILING ARMS WERE RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 149,000. UPDATED 1/129/13 *CN THE CONSUMER STATED THE TRAILING ARMS WERE ALSO RUSTED ON THE PASSENGER SIDE. UPDATED 2/6/2013 *JS

TL* THE CONTACT OWNS A 2001 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH THE VEHICLE STARTED TO SHAKE AND THE TIRES BEGAN TO MAKE A LOUD NOISE. THE CONTACT MENTIONED THAT AFTER INSPECTING THE VEHICLE HE NOTICED THAT THE CONTROL ARM WAS BENT INTO THE FRAME. THE CONTACT BELIEVED THAT THE FAILURE WAS DUE TO CORROSION. THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 118,000 AND THE CURRENT MILEAGE WAS 118,390.

MY TEENAGE SON WAS DRIVING HIS VEHICLE, WHEN IT SUDDENLY FELT LIKE HE WAS DRIVING ON BLACK ICE. THE WHEELS FELT LIKE THEY WERE ALL OVER THE ROAD, AND HE HEARD SOME TYPE OF LOUD NOISES COMING FROM UNDERNEATH THE CAR. LUCKILY HE KNEW BETTER AND PULLED OVER ONTO THE SIDE OF THE ROAD. THE WHEEL ON THE LEFT HAND SIDE LOOKED COMPLETELY TURNED IN AND THE VEHICLE WAS NOT DRIVABLE. WE IMMEDIATELY TOOK THE VEHICLE TO OUR LOCAL MECHANIC. LATER THAT NIGHT I DID SOME RESEARCH AND SAW THAT THEY HAD A RECALL FOR THE 2001 HYUNDAI SANTA FE BECAUSE OF THE TRAILING ARMS RUSTING OUT. I CALLED THE CORPORATION FOR HYUNDAI REFERENCE MY SITUATION AND ASKED ABOUT THE RECALL. THEY SAID THAT SINCE I DID NOT LIVE IN A SALT BELT STATE, THERE WAS NOTHING THEY COULD DO FOR ME. I THEN CALLED MY LOCAL HYUNDAI AND ASKED THEM. THEY TOLD ME THAT I COULD BRING IT IN AND THEY WOULD LOOK AT IT AND SEE WHAT THEY COULD DO, BUT THEY WOULD NOT MAKE ANY PROMISES. OUR LOCAL HYUNDAI DEALERSHIP HAS A HORRIBLE REPUTATION, AND I KNEW IF I HAD THE VEHICLE TOWED TO THEM, NOT ONLY WOULD THEY TELL ME THAT THE VEHICLE DID NOT FALL UNDER THE RECALL, THEY WOULD CHARGE ME AND ARM AND LEG TO FIX IT. I CHOSE TO STAY WITH MY LOCAL MECHANIC WHO I TRUST. THAT MECHANIC TOLD ME THE ARM WAS COMPLETELY RUSTED OUT. . HE HAD PULLED UP THE RECALL AS WELL, AND AGREED WITH ME THAT HYUNDAI SHOULD FIX THIS FREE OF CHARGE, SINCE OBVIOUSLY IT WAS A DEFECT ON THEIR PART. HE ALSO SAID THAT THE SALT BELT STATE RULE FOR THE RECALL MADE NO SENSE SINCE OTHER THINGS CAN CAUSE RUST. AFTER MY VEHICLE WAS FIXED I TOOK THE TRAILING ARM TO MY LOCAL HYUNDAI DEALERSHIP AND SHOWED THEM. I TOLD THEM I EXPECTED THEM TO PAY AT LEAST FOR THE ARM WHICH COST ME 189.00 PLUS TAX, SINCE THIS WAS THEIR DEFECT. I HAD ALSO BOUGHT THE VEHICLE FROM THEM ON APRIL 30. THEY SAID NO AND SHOWED ME THE DOOR. MY SON COULD HAVE CRASHED AND DIED. HYUNDAI SHOULD BE ASHAMED.

I WAS ENTERING MY APARTMENT COMPLEX WHEN MY CAR MADE A NOISE. IT FELT LIKE WE HAD A FLAT TIRE AND I LOST CONTROL OF THE VEHICLE. I PARKED THE CAR AND THEN SAW THAT THE REAR TRAILING ARM WAS FRACTURED. I LOOKED IN THE INTERNET AND SAW CAMPAIGN ID NUMBER 09V123000. THIS CAMPAIGN MENTIONS ALL CARS MANUFACTURED FROM 2001-2003. MY CAR WAS MANUFACTURED IN 2001 AND WAS SOLD IN THE STATE OF NEW YORK. I CALLED THE HYUNDAI AND THEY SAY MY VIN DOES NOT FALL ONTO THIS CAMPAIGN YET IT HAS ALL THE SYMPTOMS AND CHARACTERISTICS TO BE INCLUDED. PLEASE HELP! *TR

WHILE BACKING OUT OF THE DRIVEWAY I NOTED A CRUNCHING SOUND FROM THE REAR OF THE VEHICLE. AFTER DRIVING APPROX ONE MILE I INSPECTED THE REAR SUSPENSION. I FOUND THE DRIVER'S SIDE LOWER TRAILING ARM HAD RUSTED TO THE POINT THAT IT HAD COLLAPSED. THIS VEHICLE HAS BEEN KEPT IN A GARAGE IN NORTHERN VIRGINIA SINCE NEW. UP THROUGH DEC 2008 IT WAS USED FOR ONE WINTER TRIP TO EASTERN PENNSYLVANIA AND NORTHERN NEW JERSEY. SINCE I WAS AWARE OF ISSUES WITH THE REAR SUSPENSION OF THIS VEHICLE I HAD INSPECTED THE LOWER TRAILING ARMS APPROX FOUR MONTHS PRIOR TO THIS INCIDENT. AT THAT TIME I FOUND ONLY A HALF DOLLAR SIZED CIRCLE OF SCALE/RUST AND SOME SCALE/RUST ON THE WELDED SEAM ON THE DRIVER'S SIDE TRAILING ARM. THERE WAS NO INDICATION OF AN IMPENDING FAILURE. I SURMISE THE COMPONENT RUSTED FROM THE INSIDE OUT AND THUS A VISUAL INSPECTION WOULD NOT BE EFFECTIVE TO GIVE A WARNING OF POSSIBLE FAILURE. OWNERS SHOULD BE ADVISED THAT VISUAL INSPECTION, AT LEAST TO AN UNTRAINED EYE, MAY NOT BE EFFECTIVE TO INDICATE IMPENDING FAILURE. THE LAST DEALER MAINTENANCE PRIOR TO THIS INCIDENT WAS A REAR BRAKE JOB IN OCTOBER 2010 AT 111,000 MILES. PICTURES OF THE FAILED COMPONENT ARE AVAILABLE.

I HAVE A 2001 HYUNDAI SANTA FE THAT HAD A RECALL UNDER CAMPAIGN # 09V123000 . THE RECALL STARTED IN AUGUST 2009, HOWEVER, I WAS NEVER NOTIFIED. IN DECEMBER, 2010 I NOTICED EXTREME PULLING IN MY VEHICLE WHEN I ALMOST DROVE INTO A DITCH. I IMMEDIATELY STOPPED DRIVING MY VEHICLE. I CONTACTED THE DEALERSHIP, AND WAS THEN INFORMED OF THE RECALL. I HAD MY CAR BROUGHT IN FOR REPAIRS, BUT DURING REPAIRS, WHERE MY TRAILING ARMS WERE NOT ONLY CORRODED BUT ALSO BENT, IT WAS NOTED THAT MY TIRES WHICH WERE ALL AT HALF LIFE (WHICH LEAVES ABOUT 40K MILES ON THEM) WERE ABNORMALLY WORN ON THE INSIDE OF THE REAR TIRES. WITH THE TYPE OF ABNORMAL WEAR, THIS IS MOST OFTEN BECAUSE OF MISALIGNMENT, WHICH IS NOTED AS SOMETHING THAT WILL HAPPEN IF REPAIRS ARE NOT MADE TO THE VEHICLE PER THE RECALL. I ASKED HYUNDAI TO REPLACE THE TIRES AS THIS WAS THEIR NEGLIGENCE IN NOTIFICATION OF THE RECALL, THEY DENIED IT. I SPOKE TO THE HEAD OF THE DEALERSHIP, WHO SET UP A MEETING WITH A REPRESENTATIVE FROM HYUNDAI, WHO MADE IT VERY CLEAR THEY HYUNDAI, UNDER NO CIRCUMSTANCES, WARRANTIES TIRES. THIS "UNDER NO CIRCUMSTANCES" DOES NOT FIT, SINCE THEIR RECALL AND REAR SUSPENSION PROBLEMS CAUSED THE ISSUE AND I HAD TO REPLACE MY TIRES LONG BEFORE WOULD HAVE BEEN NECESSARY BECAUSE THEY DID NOT INFORM ME OF THE RECALL. THEY ALSO HAD PUT A NOTE OF THE RECALL ON A PREVIOUS WORK ORDER IN 2009, BUT HAD NOT MADE NOTE OF THIS TO ME WHEN I CHECKED OUT WITH THEM, NOR DID THEY TAKE CARE OF THE REPAIRS THAT DAY WHILE MY VEHICLE WAS ALREADY IN THE SHOP. *TR

TL*THE CONTACT OWNS A 2001 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 25-30 MPH ON A GRAVEL ROAD DURING RAINY WEATHER CONDITIONS THE REAR PASSENGER SIDE TIRE CAME OFF. THE CONTACT DROVE ONTO THE EMERGENCY LANE. HE CALLED THE DEALER WHERE HE PURCHASED THE VEHICLE AND IT WAS TOWED TO THE DEALER. THE VEHICLE WAS PRE-OWNED AND PURCHASED IN APRIL 2010. THE CONTACT STATED THAT THE DEALER PUT THE WRONG LUG NUTS ON THE TIRE. AFTER THE LUG NUTS WERE REPLACED A WEEK LATER THE BALL JOINTS ON THE PASSENGER AND DRIVER SIDE FAILED. HE ALSO STATED THAT THE TRAILING ARMS ON THE REAR DRIVER'S SIDE WERE COVERED WITH RUST AND BROKE IN HALF. MOST OF THE REPAIRS WERE MADE TO THE VEHICLE. THE BODY SHOP IS REPAIRING TIRE FAILURE AND THE REAR FENDER. THE FAILURE MILEAGE WAS 121,000 THE CURRENT MILEAGE WAS UNKNOWN. UPDATED 01/06/11. *LJ UPDATED 02/28/11

ON JUNE 30, 2010 AT APPROX 9:50 AM CDT, I SUDDENLY LOST CONTROL OF MY 2001 HYUNDAI SANTA FE WHILE DRIVING APPROXIMATELY 65 MPH ON THE HIGHWAY IN OKLAHOMA CITY, OK. MY VEHICLE BEGAN TO SWERVE AS IF ON A SHEET OF ICE. ROAD CONDITIONS WERE ACTUALLY OPTIMAL WITH NO WATER, ICE OR OTHER ADVERSE ROAD CONDITIONS. I WAS ABLE TO WRESTLE MY VEHICLE OFF THE HIGHWAY ONTO AN EXIT WHILE GENTLY APPLYING MY BRAKES TO GRADUALLY REDUCE SPEED. THE VEHICLE WAS CANTED ON THE ROADWAY (REAR END SIGNIFICANTLY DISPLACED TO RIGHT) AS I DROVE IT TO A NEARBY REPAIR SHOP. I WAS BASICALLY DRAGGING THE REAR END BEHIND ME. A FRIEND CONFIRMED THIS APPEARANCE AND THAT THE PASSENGER-SIDE REAR TIRE WAS ALSO DEVIATED TOWARD THE RIGHT AND THAT BOTH TIRES WERE ANGLED INWARD AS HE FOLLOWED ME TO THE REPAIR SHOP. AT THIS TIME, I WAS UNAWARE OF A SAFETY RECALL (NHTSA ACTION # EA08023, RECALL CAMPAIGN # 09V123000) THAT APPLIED TO MY VEHICLE. THE REAR TRAILING ARMS ARE SUSCEPTIBLE TO CORROSION AND FAILURE. UNFORTUNATELY, ONLY OWNERS WHO HAD PURCHASED THAT VEHICLE IN A SALT-BELT STATE, OR WERE REGISTERED IN A SALT-BELT STATE AT THE TIME OF THE RECALL (APRIL 2009) WERE NOTIFIED OF THE DANGER. MY VEHICLE HAD BEEN PURCHASED IN OREGON AND I HAVE RESIDED IN OKLAHOMA FOR THE 4 YEARS. I DID SPEND 4 YEARS DRIVING THIS VEHICLE IN 2 SALT-BELT STATES, HOWEVER, EXPOSED TO THE CONDITIONS THAT ACCELERATED THE CORROSION OF THE FLAWED PARTS. AFTER I DISCOVERED THIS RECALL ON MY OWN ON 7/8/2010, I GOT THE VEHICLE TOWED TO EDMOND HYUNDAI IN EDMOND, OK AND BEGAN TRYING TO GET THIS RECALL WORK DONE. THE SERVICE MANAGER AGREED THAT BOTH REAR TRAILING ARMS HAD FAILED AND HAD SIGNIFICANT CORROSION. HYUNDAI AGREED TO REPLACE THE REAR TRAILING ARMS, BUT HAS REFUSED TO PAY FOR TOWING AND OTHER VEHICLE DAMAGES THAT RESULTED FROM THIS COMPONENT FAILURE. THEY ALSO REFUSED TO PROVIDE A VEHICLE WHILE MINE IS IN THE SHOP OR PAY FOR A COMPARABLE RENTAL VEHICLE. I HAVE ESCALATED THIS TO HYUNDAI'S NATIONAL OFFICE. *TR

TL*THE CONTACT OWNS A 2001 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE DRIVER HEARD A LOUD NOISE; BOTH TRAILING ARMS FRACTURED DUE TO CORROSION. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC. THE CONTACT CALLED THE MANUFACTURER WHO INFORMED HER THAT RECALL 09V123000 (SUSPENSION: REAR) WAS IN EFFECT. THE REAR SUSPENSION WAS REPAIRED AND THE REAR AXLE REPLACED ACCORDING TO THE RECALL. SINCE THE REPAIR, THE VEHICLE SHAKES, SHIMMIES AND RATTLES. THE CHECK ENGINE LIGHT WAS ILLUMINATED AT ALL TIMES AND THE VEHICLE WAS HARD TO STEER AS IT PULLED FROM LEFT TO RIGHT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 129,000.