2018 Hyundai Santa Fe Sport

THE COMPLAINT IS IN REGARDS THE ACCELERATION FROM EITHER A ROLLING SLOW OR FROM A STOP TO MERGE INTO TRAFFIC OR OPEN LANE NEXT TO YOU ON THE FREEWAY. WHEN YOU NEED ACCELERATE I'M GETTING A SEVERE LAG OR NORESPONSE FROM THE ACCELERATOR. IN THE LAST TWO WEEKS I'VE HAD TWO OCCASIONS WHERE I NEEDED SOME QUICK ACCELERATION IN ORDER TO AVOID A BAD SITUATION AND THE CAR JUST BASICALLY DIDN'T ACCELERATE CAUSING THE OTHER DRIVERS TO HAVE TO BRAKE IN ORDER TO AVOID A NEAR COLLISION. I'VE BEEN COMPLAINING ABOUT THIS ISSUE WITH THIS CAR NOW SINCE I PURCHASED IT. TOOK THE CAR TO THE DEALERSHIP AND HAD ONE OF THE SERVICE TECHS DRIVE WITH ME SAID WELL IT WAS IN THE ECO-MODE SO YOU CAN EXPECT THAT BUT I'M HERE TO TELL YOU THAT IT IS UNACCEPTABLE THAT WHEN YOU PUSH ON ACCELERATOR THE CAR DANGEROUSLY HESITATES AND IS GOING TO GET SOMEBODY BADLY INJURED. SO TODAY IT HAPPENED TO ME AGAIN ON NORTHBOUND I-5 IN TACOMA, WA, I WAS TRYING TO GET INTO ANOTHER LANE IN STOP AND GO TRAFFIC I HAD ACCELERATE QUICKLY THE CAR JUST SEVERELY HESITATED FOR 1-2 SECONDS AND DID NOTHING??. AFTER THIS INCIDENT I DROVE THE CAR DIRECTLY TO THE HYUNDAI DEALERSHIP IN RENTON WASHINGTON AND TOLD THEM THAT I WOULD NOT DRIVE THE CAR ANYMORE UNTIL SOMEBODY LOOKED AT IT THAT THERE WAS A SEVERE SAFETY ISSUE AND THAT SOMEBODY WAS GOING TO GET HURT BADLY. IT APPEARS THAT MANY PEOPLE ARE HAVING THE SAME ISSUE.. I HAVE A 2018 HYUNDAI SANTA FE ULTIMATE 2.0 ALL WHEEL DRIVE. I TRIED TESTING IT IN SPORT MODE TO SEE IF THE PERFORMANCE WOULD BE A LITTLE BIT BETTER AND IT DID ALSO HESITATE IN THE SPORT MODE AS WELL. WHEN YOU PUNCH THE ACCELERATOR FROM A CREEPING SPEED OR A ROLLING IN SLOW TRAFFIC AND WANTING TO ACCELERATE TO A DIFFERENT LANE OR COMING OUT OF A PARKING LOT ONTO ONCOMING TRAFFIC IS REALLY WHEN YOU NOTICE ISSUE. THIS IS A SAFETY CONCERN, PLEASE ADVISE. THANK YOU.

TL* THE CONTACT OWNS A 2018 HYUNDAI SANTA FE SPORT. WHILE THE VEHICLE WAS PARKED AND SHUT OFF, THE REAR BRAKE LIGHTS WERE ILLUMINATED AND SMOKE AND FLAMES WERE PRESENT UNDER THE FRONT PASSENGER SIDE OF THE VEHICLE. THE FLAMES WERE EXTINGUISHED BY THE CAMPUS POLICE PRIOR TO THE FIRE DEPARTMENT'S ARRIVAL. THE FIRE DEPARTMENT DISCONNECTED THE VEHICLE'S BATTERY. A CAMPUS POLICE REPORT AND A FIRE DEPARTMENT REPORT WERE FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

TL* THE CONTACT OWNS A 2018 HYUNDAI SANTA FE SPORT. WHILE DRIVING WITH A HALF TANK OF FUEL IN THE VEHICLE, IT BEGAN TO STALL ON THE HIGHWAY. THE CONTACT NOTICED FUEL COMING OUT OF THE EXHAUST AND THE VEHICLE RAN COMPLETELY OUT OF FUEL AS SHE PULLED OVER TO THE SHOULDER. THE STATE POLICE PULLED UP BEHIND HER AND ORDERED HER TO GET AWAY FROM THE VEHICLE DUE TO THE FUEL AND FUMES. THE VEHICLE WAS TOWED TO M.J. SULLIVAN HYUNDAI (452 BROAD ST C, NEW LONDON, CT 06320, 860-437-6179) WHERE IT WAS DIAGNOSED THAT TWO FUEL INJECTORS WERE STUCK OPEN AND CAUSED THE VEHICLE TO STALL. THE CONTACT NOTICED A LARGE AMOUNT OF FUEL WAS IN THE OIL PAN DUE TO THE DIPSTICK. ACCORDING TO THE DEALER, THE MANUFACTURER SUGGESTED THAT THEY REPLACE THE FUEL INJECTORS, DRAIN THE OIL, AND PLACE NEW OIL IN THE ENGINE. THE DEALER STATED THAT WAS ALL THEY WOULD DO TO THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER TO GET A CASE FOR A POSSIBLE BUYBACK. THE MANUFACTURER DENIED THE BUYBACK REQUEST AND OFFERED ONE MONTH CAR PAYMENT TO RESOLVE THE MATTER. THE MANUFACTURER SUGGESTED THE CONTACT REACH OUT TO THE BETTER BUSINESS BUREAU. THE DEALER REFUSED TO PROVIDE A LOANER VEHICLE. THE VEHICLE WAS RETRIEVED AND DRIVEN TO THE CONTACTS HOME. THE FAILURE MILEAGE WAS 14,210. THE VIN WAS UNKNOWN.

IN AUGUST OF 2018, MY 3 MONTH OLD SANTA FE SPORT CAUGHT FIRE AND WAS COMPLETELY DESTROYED. I WAS DRIVING ON THE NJ TURNPIKE HEADED TO OBX FOR VACATION. I WAS FOLLOWING MY SISTER DOWN WHEN THEY STOPPED TO LET THEIR DOG OUT AT A REST AREA. I PULLED INTO THE SPACE NEXT TO THEM AND AS SOON AS I TURNED THE CAR OFF, IT WENT UP IN FLAMES. BY THE TIME THE FIRE DEPT ARRIVED IT WAS ENGULFED AND I LOST EVERYTHING.

I RENTED THE VEHICLE FROM ENTERPRISE RENT A CAR ON MAY 28. IT SEEMED TO RUN FINE THEN AND ON THE MORNING OF MAY 29. BUT ABOUT 3.45P.M. I WAS DRIVING ON CITY STREETS IN ARCADIA TO MY DOCTOR'S APPOINTMENT WHEN I SAW A CAR AHEAD OF ME SUDDENLY PUT ON ITS BRAKE LIGHTS. I PRESSED MY BRAKES, BUT MY CAR DID NOT SLOW. I HAD TO SWERVE AROUND THE CAR AHEAD OF ME. SHORTLY THEREAFTER, THE BRAKES STARTED WORKING AGAIN. AT THE NEXT TRAFFIC LIGHT, I MADE A LEFT BEHIND ANOTHER CAR. AT THE NEXT TRAFFIC LIGHT, I WAS GOING TO MAKE A RIGHT BEHIND THE CAR AHEAD OF ME. IT WAS STOPPED AT A RED LIGHT. I WAS ABOUT 50 YARDS AWAY, WHEN I PRESSED ON MY BRAKES, BUT THE CAR DID NOT SLOW. I PRESSED AS HARD AS I COULD, BUT THE CAR KEPT GOING AND GOING AND REAR-ENDED THE CAR IN FRONT OF ME. IT THEN JUMPED BACK AND HIT THE OTHER CAR AGAIN. IT WAS A FRIGHTENING EXPERIENCE. TO THE BEST OF MY RECOLLECTION, I HAVE NOT CAUSED A TRAFFIC ACCIDENT IN MORE THAN 30 YEARS. THE OTHER DRIVER AND I PULLED OVER AND EXCHANGED INFORMATION. BADLY SHAKEN, I DROVE TO MY DOCTOR'S OFFICE AND TOLD HIM ABOUT IT. UPON LEAVING HIS OFFICE, I WAS DRIVING SLOWLY IN HIS PARKING LOT BECAUSE OF THE BRAKES,, BUT THE BRAKES WOULD NOT WORK AGAIN. THIS TERRIFIED ME AS THE TRAFFIC ON THE ROAD AHEAD WAS FULL OF CARS. AS I WENT OVER A SPEED BUMP, THE BRAKES CAME BACK ON. I DROVE HOME AT ABOUT 15 MPH, AND ABOUT 100 YARDS BEHIND ANY OTHER CAR. I WAS VERY AFRAID. I PARKED MY CAR AT HOME. THE NEXT DAY, I CALLED ENTERPRISE TO HAVE THEM TOW THE CAR AWAY. AAA CAME AND DID THAT ON MAY 30.

WHILE DRIVING MY PRACTICALLY NEW 2018 HYUNDAI SANTA FE SPORT WITH 11,653 MILES, IT SUDDENLY JERKED OUT OF CRUISE AT 65 MPH AND THE DASHBOARD LIT UP ALONG WITH THE TOUCH SCREEN THAT SAID TO CALL CUSTOMER CARE IMMEDIATELY. A NICE MAN AT THE OTHER END OF THE PHONE CHECKED MY CAR AS I WAS DRIVING BUT COULD FIND NOTHING AFTER RUNNING THE DIAGNOSTIC. HE SAID I SHOULD BE ABLE TO DRIVE IT ABOUT ANOTHER 300 MILES BUT SHOULD GET TO MY DEALERSHIP AS SOON AS POSSIBLE. I TOLD HIM I WAS OVER 300 MILES FROM HOME SO HE HELPED LOCATE A HYUNDAI DEALERSHIP CLOSER AND I HEADED THAT WAY WHILE STILL TALKING TO THE CUSTOMER CARE GUY. AS I WAS GETTING ON THE ON-RAMP TO TRAVEL I-35, THE CAR JERKED AND ACTED LIKE IT LOST POWER AND I PULLED OVER. THE GUY CALLED A TOW TRUCK TO COME AFTER THE CAR AND HAVE IT TOWED TO THE DEALERSHIP. MY CAR WENT TO THE NEAREST DEALERSHIP WHERE THEY RAN A DIAGNOSTIC AND COULD NOT FIND ANYTHING EITHER AND SAID THEY HAD TO WAIT ON HYUNDAI CORPORATE TO AUTHORIZE THEM TO CHECK THE ENGINE. THAT TOOK SEVERAL MORE DAYS BUT ONCE THEY RECEIVED THE AUTHORIZATION, THEY DROPPED THE OIL PAN AND FOUND METAL SHAVINGS IN THE OIL WHICH INDICATED MY ENGINE WAS BLOWN AND WOULD NEED A REPLACEMENT. INITIALLY, THEY SAID IT MIGHT TAKE UP TO 6 WEEKS. AFTER SEVERAL PHONE CALLS HYUNDAI FINALLY ASSIGNED ME A CASE NUMBER AND A CASE MANAGER. THE CASE MANAGER WAS WORTHLESS, WOULD NOT RETURN MY CALLS OR SEND ANY UPDATES ABOUT THE STATUS OF MY VEHICLE. FINALLY, HYUNDAI CORPORATE ASSIGNED ME ANOTHER CASE MANAGER AND AFTER LOOKING AT MY STATE'S LEMON LAWS, I ASKED THEM TO BUY MY CAR BACK FROM ME. THE SECOND CASE MANAGER SENT ME A LETTER ASKING FOR SOME DOCUMENTATION AND TOLD ME THEY WOULD SEND A RE-PURCHASE OFFER. THAT WAS OVER A MONTH AGO AND I STILL HAVE HEARD NOTHING FROM HYUNDAI. IT HAS NOW BEEN 83 DAYS SINCE MY CAR QUIT WITH NO RESOLUTION IN SIGHT.

TL* THE CONTACT OWNS A 2018 HYUNDAI SANTA FE SPORT. WHILE ACCELERATING FROM A STOP, THE VEHICLE STALLED. THE CONTACT HAD TO RESTART THE VEHICLE AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. COCONUT CREEK HYUNDAI (4960 NORTH FL-7, COCONUT CREEK, FL 33073, (888) 441-7737) DIAGNOSED THE VEHICLE, BUT COULD NOT FIND A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.

WENT TO DINNER WITH MY HUSBAND 2/28/2019. THE CHECK ENGINE LIGHT STARTED FLASHING. THE CAR BEGAN TO BUCK AND HESITATED. WE WERE GOING 35MPH. WE GOT TO RESTAURANT, I CALLED JACK GIAMBALVO HYUNDAI SERVICE. I WAS TOLD TO GET VEHICLE TO DEALERSHIP ASAP. MY ENGINE IS BLOWN DUE TO MANUFACTURE DEFECT. I AM BEING TOLD IT COULD BE 3-6 MONTHS OR MORE TILL HYUNDAI CAN GET A NEW ENGINE. I NEED A RELIABLE VEHICLE,JACK GIAMBALVO HYUNDAI IS REFUSING A LOANER CAR UNTIL HYUNDAI APPROVES. I AM NOW GOING INTO MY SECOND WEEK WITH A RENTAL I CAN'T AFFORD, BECAUSE MY VEHICLE WAS USED FOR WORK PURPOSES. PLEASE HELP!!!!!!😞😞😞😞