2017 Hyundai Santa Fe Sport

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle stalled and jerked. The contact stated that the failure was intermittent. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000. The VIN was unavailable.

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 45 MPH, the vehicle struggled while accelerating before there was an abnormal bang coming from the engine compartment. The contact was able to coast to the side of the roadway and received Roadside Assistance; however, the vehicle failed to restart. After a visual inspection of the engine compartment, Roadside Assistance observed oil leaking from the engine and stopped the attempts to restart the vehicle. The vehicle was towed to an independent mechanic, who determined that a piston had fractured, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 104,000.

I have need to get 3 oil changes within the past month and a half. Twice I was told I was driving with no oil in my car and the engine was getting ready to go. I notice when I start my car in the morning it is making a rattling noise, this also happens when I try to accelerate and the car will get stuck in gear and hesitate before speeding up. It's been dangerous trying to drive on this highway. I also notice a thick white smoke coming from my muffler. I'm constantly paying for unnecessary oil changes and diagnostic from independent service centers and was told my motor is bad and causing all this oil consumption. I was told to contact Hyundai but no luck.

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated upon taking the vehicle for an oil change, the mechanic informed her that there was no oil in the vehicle and that the vehicle was experiencing abnormal oil consumption. The vehicle was taken to the dealer, where a diagnostic test was performed, but no issues were found. The vehicle was then taken to an independent mechanic, where it was diagnosed that the engine needed to be replaced; however, oil was added to the vehicle. The vehicle was not repaired. The contact stated that the check engine warning light was illuminated. Additionally, the contact stated that the vehicle hesitated to respond while driving and depressed the accelerator pedal. The manufacturer was notified of the failure and informed the contact that they could not assist due to the mileage on the vehicle. The failure mileage was approximately 74,874.

My car is burning to much oil which has caused my car to have a check engine light. I was not due for an oil change until end of July 2023 and the car was barely with no oil. I took it in to get an oil change at Valvoline and they confirmed no oil was hardly in the chamber and that my car needed an oil consumption test by dealer. Hyundai models have been having multiple issues with engine failure. This is a safety Hazard as on the road is when I noticed my car shutting off on me. I am working on getting this taken care of with corporate Hyundai and dealer.

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 60 MPH, the vehicle lost motive power and the check engine warning light illuminated. The contact was able to pull over into a gas station where the vehicle started shaking and lost motive power and stalled. After several attempts the contact was able to restart the vehicle. The vehicle was taken to an independent mechanic and stated that the #3 spark plug was misfiring and needed to be replaced. The vehicle was repaired but the failure recurred several times. The vehicle was taken to another independent mechanic and stated that the engine needed to be replaced. The dealer was contacted but no assistance was provided. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 104,000.

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while having a routine oil change performed, she was informed by the local dealer that the vehicle was 2-quarts low on engine oil. The dealer added engine oil. While driving, the oil warning light illuminated. The vehicle was taken back to the dealer where an oil consumption test was performed. The vehicle was taken back to the dealer where the valve cover gasket was removed, and the dealer informed the contact that the vehicle was not drivable. The vehicle was repaired but the failure recurred. The contact noticed oil on the driveway. The vehicle was towed to the coal dealer and the contact was informed that the vehicle was working as designed. The vehicle was not repaired. The manufacturer was contacted and declined to provide assistance. The failure mileage was approximately 46,000.

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that on several occasions while driving at an undisclosed speed, or while the vehicle was idling, he heard an abnormal sound coming from under the hood of the vehicle. Additionally, the contact stated that he noticed that the engine was consuming an excessive amount of engine oil. The contact stated that a quart of engine oil was added every 1,000 miles driven. No warning lights were illuminated. The contact stated that the vehicle was experiencing excessive oil consumption. The vehicle was taken to the dealer where it was diagnosed and determined that the engine would eventually need to be replaced. The engine was cleaned; however, the vehicle was not yet repaired. The manufacturer was notified of the failure and the contact was informed that half the cost would be covered for the repair. The contact was provided a case number. The failure mileage was approximately 82,000.

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that the vehicle was experiencing an abnormal oil consumption. The contact stated that the vehicle had consumed three quarts of oil after driving 3,000 miles. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine needed to be replaced. The mechanic informed the contact that a class-action lawsuit had been filed regarding to the failure and referred the contact to the NHTSA Hotline for assistance. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 134,400.