The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving approximately 35 MPH, the vehicle started losing motive power with the check engine warning light illuminated. The contact depressed the accelerator pedal; however, the vehicle failed to respond as needed. The contact stated that the vehicle lost mo…
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The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving approximately 35 MPH, the vehicle started losing motive power with the check engine warning light illuminated. The contact depressed the accelerator pedal; however, the vehicle failed to respond as needed. The contact stated that the vehicle lost motive power and stalled. The contact had the vehicle towed to the residence and was later able to drive the vehicle to the local dealer. The dealer diagnosed the vehicle and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 110,000.
NHTSA ODI #11554796
Mileage unknown · Oct 26, 2023
EngineFuel/propulsion SystemPower Train
I brought the car 4/2023 within 2 weeks I had to big it back brakes locking up replaced rotors and pads. Then the strut on right needed to be replaced because of noise and pulling, still pulls. Then the fuel pump went replaced that anc then the differential was replaced but still slipping. The oil light came in after the oil cha…
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I brought the car 4/2023 within 2 weeks I had to big it back brakes locking up replaced rotors and pads. Then the strut on right needed to be replaced because of noise and pulling, still pulls. Then the fuel pump went replaced that anc then the differential was replaced but still slipping. The oil light came in after the oil change had to add oil and requesting consumption test. I have had this car 6 months and nobody has figured out what’s going on.
NHTSA ODI #11552071
104,000 miles · Oct 25, 2023
Engine
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 10 MPH making a turn, the check engine warning light illuminated. The contact stopped the vehicle and checked the engine oil level and became aware that the oil level was extremely low. The contact stated that the vehicle was consuming two quarts of…
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The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 10 MPH making a turn, the check engine warning light illuminated. The contact stopped the vehicle and checked the engine oil level and became aware that the oil level was extremely low. The contact stated that the vehicle was consuming two quarts of engine oil every two weeks. The vehicle was taken to the dealer and was diagnosed with excessive oil consumption. The dealer informed the contact that the diagnosis needed to be reported to the manufacturer for repair authorization. The vehicle was not repaired. The manufacturer was made aware of the failure and declined the repair approval. The failure mileage was approximately 104,000.
NHTSA ODI #11551840
Mileage unknown · Oct 17, 2023
Engine
Excessive oil consumption. Total engine failure due to metal shards being launched into the rod bearing and therefore destroying the Theta engine.
NHTSA ODI #11550516
Mileage unknown · Sep 30, 2023
Engine
My car began leaking oil. Hyundai said the oil pan was cracked. They indicated this is not under 100,000 miles/10 year warranty. The issue occurred shortly after they did an oil change. It seems since oil leaks of this type are a safety issue, and the cracked oil pan is a common issue, that it may need to be investigated.
NHTSA ODI #11547493
Mileage unknown · Sep 30, 2023
Engine
My 2017 Hyundai Santa Fe Sport's engine oil light comes on within just a month or two of an oil change. Hyundai service shop told me that my car was possibly burning oil. I learned that this is a common issue with some Hyundai's and Kia's when the vehicles reach around 90,000 miles. Mine began burning oil at around 88,000 miles…
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My 2017 Hyundai Santa Fe Sport's engine oil light comes on within just a month or two of an oil change. Hyundai service shop told me that my car was possibly burning oil. I learned that this is a common issue with some Hyundai's and Kia's when the vehicles reach around 90,000 miles. Mine began burning oil at around 88,000 miles. I went through what they call the Oil Consumption Test for three months. That resulted in them replacing my engine under warranty, thank goodness. I didn't feel safe for three months knowing that my car was burning oil. It seems this is a common issue that may warrant an investigation and/or possible recall.
NHTSA ODI #11547492
Mileage unknown · Sep 18, 2023
Engine
Engine burns oil at an unnatural rate. Also has issues with bearings that wear out fast and burn more oil.
NHTSA ODI #11545196
Mileage unknown · Sep 17, 2023
Engine
Vehicle is burning oil at an alarmingly higher amount than it should. Have filled the oil twice in the last month due to it being low. Have been tracking the oil levels for the past month and it is quickly losing oil (no stains in the driveway, white smoke out of the tailpipe, no oil splatter inside the engine compartment). Have…
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Vehicle is burning oil at an alarmingly higher amount than it should. Have filled the oil twice in the last month due to it being low. Have been tracking the oil levels for the past month and it is quickly losing oil (no stains in the driveway, white smoke out of the tailpipe, no oil splatter inside the engine compartment). Have been taking pictures of the dipstick while checking it regularly.
NHTSA ODI #11545041
90,500 miles · Sep 12, 2023
EngineEngine And Engine Cooling
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving approximately 45 MPH, the vehicle stalled. The contact was able to coast off the roadway. The contact unaware of any warning lights being illuminated. The contact was able to restart the vehicle after numerous attempts. The contact drove the vehicle…
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The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving approximately 45 MPH, the vehicle stalled. The contact was able to coast off the roadway. The contact unaware of any warning lights being illuminated. The contact was able to restart the vehicle after numerous attempts. The contact drove the vehicle to a dealer however, the vehicle failed to accelerate above 20 MPH. The dealer diagnosed the vehicle and determined that the engine had seized and needed to be replaced. The contact stated that the vehicle had been experiencing hesitation while depressing the accelerator pedal weeks prior to the engine failure. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling). The failure mileage was approximately 90,500.
NHTSA ODI #11544113
Mileage unknown · Aug 28, 2023
Engine
I went to take my car in for an oil change and every time i go in, my car is 3 quarts low on oil. I was told to take my car to the dealership in Hilton Head because the Savannah office couldn't get me in for an appointment for months. Hilton Head service center had me take my car there every 1,000 miles for an low oil consumpti…
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I went to take my car in for an oil change and every time i go in, my car is 3 quarts low on oil. I was told to take my car to the dealership in Hilton Head because the Savannah office couldn't get me in for an appointment for months. Hilton Head service center had me take my car there every 1,000 miles for an low oil consumption test. I was told not to put oil in the car even if the oil light came on which it did like maybe 200 miles before i was due to go back because it would throw off the test at the time. After doing this for 3 to 4 months of back and forth over there, then i was told that i needed to get my engine flushed, and it wasn't covered, so i had to get it financed. After flushing the engine, it did not solve the problem. Then i had to bring in all my receipts from my oil changes to make sure they were done on time. This all had been escalated to the Hyundai corporate office and they then denied replacing my engine because it was out of warranty. I think this is totally unfair that i have to continue putting oil in my car every 7 days as a result of them not replacing my engine. If for some reason i forget to put oil in my engine this could cause a fire or blow up while iam driving.
Hyundai Motor America (Hyundai) is recalling certain 2016-2018 Santa Fe, 2017-2018 Santa Fe Sport, 2019 Santa Fe XL, and 2014-2015 Tucson vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire.
Consequence & remedy
Consequence: An engine compartment fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS multi-fuse, as necessary, free of charge. Owner notification letters were mailed May 31, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 218.
Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.
Consequence & remedy
Consequence: If the hood is not securely closed or the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Remedy: Hyundai will notify owners, and dealers will replace the secondary latch cable, free of charge. The recall began on August 4, 2017. Owner's may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for the recall is 163.
Hyundai Motor America (Hyundai) is recalling certain 2017 Santa Fe Sport vehicles. In the affected vehicles, the bolt for the driver's seat belt anchor might not have been sufficiently tightened during assembly.
Consequence & remedy
Consequence: If the bolt was not sufficiently tightened, driver's seat belt may come unanchored in a collision, increasing the risk of injury to the occupant.
Remedy: Hyundai will notify owners and dealers will verify that the driver's seatbelt anchor is properly secured, free of charge. The recall began July 7, 2017. Owner's may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for the recall is 165.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
AQ23002 · Hyundai And Kia Abs Module Fires
Opened Nov 17, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
2017 Hyundai Santa Fe Sport Problems, Complaints & Recalls | Skip That Year
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