2026 Hyundai Palisade

On Friday, 1/30/26, My daughter, granddaughter and grandson were heading out of town and tried to lower the 3rd row seat on the driver's side to put our luggage in the back. My [XXX] granddaughter was buckled in the second row seat. The 2nd row seat button was pushed. My granddaughter started screaming about the seat coming down on her. We kept trying to stop it, it finally stopped (we were lucky). I ran to my granddaughter and she was completely squashed in the seat and could not get out. She is tiny, roughly 40 lbs, the opening was roughly 6" to 8". It was not easy but I was able to pull her out. We did not touch the button or try to move the seat until I arrived back home on Saturday night, 1/31/26. My husband pushed the button and was able to place the 2nd row seat back into place. This was really scarry and with all the sensors the Palisade has, I am not sure how this happened. Prior to purchasing this car, we did our research on the safety and reliability of 2026 SUV's. What is the length of time Hyundai has to recall and repair? This is really a liability to everyone. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The rear power-folding seat in my 2026 Hyundai Palisade Calligraphy failed to detect my child while closing. The seat continued applying force and did not automatically stop. I had to manually intervene to release her. This created a dangerous situation with risk of serious injury or death. This vehicle is currently under recall for this exact issue, and I have personally experienced the defect.

I was vacuuming out my car with my children. I was on the passenger side and had the second row seat folded down so I could vacuum behind it. I hit a button on the side of the seat. As I was bent over the seat vacuuming still I didn’t realize it was autocorrecting to the full upright position. It did not detect me there and before I knew it I was being sandwiched between the seat back and side of the car. Thankfully because I am an adult and taller I rose up on my tip toes quickly as I was screaming for my children to help. But I didn’t have enough time to get out completely. My head was pinched between the second row seat head rest and the side of the car. I was panicking to find the button as my daughter came running over to find a button to free myself. My ears were red and sore and the side of my head was sore for a while. I’m terrified to think that if that was one of my children as they were helping me vacuum that they would not have been able to raise up tall enough to keep from having severe head trauma or that if the seat had gone back just a little further how seriously injured I may have been. I was traumatized for several days. Understanding that a child died now is just heartbreaking and scares me even more!

Small rock chip in windshield and the next day it was already a long crack formed that is taking up the entire driver view. How this cracked after sitting in my garage overnight is beyond me. I have now been told by the dealership (Northwest Hyundai in Houston) that my dealer windshield coverage only covers up to $1,000 and the replacement is almost $1.900. he said there is no aftermarket options to get it for less. When I bought the car, they said the overage would cover the cost to replace the entire windshield if needed. (I know never buy the dealer add on, but it was a crunch situation to get the car I needed, and I got it for MSRP with the dealer add ons anyways so figured hey if something happens at least I dont have to pay for a new windshield.... welp-- didnt expect to deal with a chip during into a long crack over night.

While on/idol, the 3rd row seat (left/drivers side) folded down on my 9 year old niece. Myself, mother, 6 year old daughter, sister in law, brother and 12 year old niece all witnessed this happen as we were loading into the car after playing at the park (I had the car turned on). Her head got pinned to the headrest of the 2nd row captain seat. The buttons did not respond as they usually/supposed to do to stop and reverse the folding action. The seat continued to press against her skull. After realizing the buttons in the cargo were not going to work, I had an idea and ran to the 2nd row door and pressed the captain seat button to slide it forward (my child was in that captain seat in a rear facing carseat). It wasn't able to move much but enough that the trapped girl was able to force her head out and her mom pulled her the rest of the way out to release her. It was very traumatizing. That 3rd row seat remained in that almost closed position as the buttons still would not function so we drove home. Eventually I tried the buttons in the again and it unfolded the seat. I have tested these buttons over and over since then to figure out what happened. Every time I test them, each button allows me to either release it and the action stops, or press the button again and the action stops. I do not know why it wouldn't respond to doing that same that day. Prior to that incident, sometime between getting the car on 7/31 and mid-November, I had an empty unbuckled backless booster car seat in the third row right/passenger side as a backup for daughters friends to use, and without remembering it was there, I pressed the button to fold down the 3rd row right side chair and it kept stopping and auto reversing, several times before I realized oh ya, the booster is back there. So when the innocent happened with my niece, it came as a big surprise because that booster weighs nothing compared to a 9 year old. It has not happened again

Rear passenger captain chairs and third row bench do not respond to occupancy when folding. I have dogs who I put in the cargo area with the third row down. My dogs are prone to move and bump buttons which has caused one or both captains chairs to move forward when loading them into the vehicle. Hyundai is aware of the problem and a temporary remedy is pending. There were no warning lights or messages prior. From a complete stop acceleration is intermittently jerky until a speed over 30mph is achieved. This is likely to do with the engine but I’m unsure if that’s the only component involved. Safety has not been at risk yet because it still accelerates but in a very jerky manner. Definitely has caused anxiety wondering if/when it will get worse. There have been no warning lights or notifications prior to this happening.

The contact owns a 2026 Hyundai Palisade. The contact received notification of NHTSA Campaign Number (AWAITING1), Manufacturer Recall Number: 296 (SEATS); however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the 2nd and 3rd row power seats failed to adjust as needed. The contact was concerned that small children may be injured due to the seats not operating properly. The vehicle was not repaired. The failure mileage was unknown.

My [XXX] daughter and I were sitting in a parking lot while we waiting for my other child in an appointment. She was walking back and forth between the front of the car and the back of the car. Then all of a sudden I heard screaming and I looked back and she was completely folded in half in the 3rd row seats that were collapsed on her. I jumped back to try and get her out, which I couldn’t, and it took me several seconds to figure out which buttons to push to open the seats back up. I took her to the doctor and they said that really lucky based on how she folded in the seat. I knew there was a recall, but I did not realize that a [XXX] girl died from this on Friday. There have been several incidents where the seats started to close by themselves on our car seats (and the car seats didn’t prevent them from closing), but luckily I was there right when it happened and was able to push a buttons to stop it (again, NOT intuitive on which buttons to push). None of the buttons are intuitive on how they function. The seats have also closed in on my older children before, but they were able to stop them or jump out of the seats in time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2026 Hyundai Palisade. The contact stated that while his mother was exiting the vehicle, her ankle was crushed by the seats, and medical attention was provided. There were no warning lights illuminated. The contact received the recall notification letter for NHTSA Campaign Number: AWAITING1 (Seats). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 1,500.