2024 Hyundai Palisade

The contact owns a 2024 Hyundai Palisade. The contact stated that while driving 60 MPH on the highway, there was an abnormal booming sound coming from the sunroof, and they discovered that the sunroof glass had shattered. A dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic. The sunroof was replaced, and the vehicle was repaired. The manufacturer was notified of the failure and informed the contact to take the vehicle to the dealer to be replaced. The approximate failure mileage was 14,000.

The contact owns a 2024 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (SEAT BELTS); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The contact had a safety concern regarding the vehicle and was afraid of driving the vehicle.

I’m writing to report a serious safety concern with my 2024 Hyundai Palisade (VIN: [XXX] ). The second-row seat belt on the passenger side does not retract or stay secure properly. It often remains loose or gets stuck when pulled, and sometimes won’t tighten back automatically. I brought my vehicle to the dealership, but they said they couldn’t replicate the issue. I recorded a video clearly showing the problem, which I am attaching to this message. This is extremely concerning to me because I have young children who sit in the second row, and I’m worried the seat belt could fail to protect them in an accident. It’s very scary as a parent to see a safety feature not working correctly in such a new vehicle. Additionally, the rear charger port doesn’t work properly — the dealer said it’s due to using a non-Hyundai phone charger, but the issue happens with multiple certified chargers and different devices. After checking online, I learned that Hyundai has an active seat belt recall (#283) for Palisade models (2020-2025), and my vehicle seems to fall within the affected range. I am requesting a case number and for this issue to be investigated under that recall and warranty coverage. Please confirm receipt of this message and let me know how to send or upload the video evidence for your review. I’d also like a follow-up from a regional case manager, as this is a potential safety defect involving children. Thank you for your attention and for helping ensure my family’s safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Windshield trim on driver’s side A pillar has failed (come loose) multiple times causing a rattling noise to be present when driving at high speeds. After trim, brackets, rivets (to include larger rivets), and windshield have all been replaced multiple times, the noise is still present. It goes away in cold weather, leading to believe that the issue is with the frame of the vehicle.

There have been many times when driving, specifically over bumpy ground, but it has also happened over smooth/dry ground, where it feels like the anti-lock brakes suddenly kick in when they are not supposed to causing an inability to brake. You have to take your foot off the brake and brake again. This has caused several close calls of rear-ending someone or running through a stop sign or light. You must be keenly aware that this sudden braking inability/shaking of car, etc may happen and there always needs to be a lot of room in front of you. I mentioned it to the dealer, they noted there was nothing they can do but that they have reported it to Hyundai and Hyundai is aware and they have had other complaints. It has not been reproduced or inspected by anyone else at this time. I have not had any warning lamps or messages.

These vehicles are a hazard to the driver, passengers and others on the road. I have been experiencing regular failures of the brakes, which failed to stop the vehicle when and where intended. Always at speeds below 20mph, uneven pavement/surface, the vehicle experiences strong vibrations in the front, shakes violently and skids forward for a few yards uncontrollably. Brake pedal is unresponsive and must be slammed as hard as possible to have any effect on stopping the vehicle. I have been in near collision situations several times already, where I rolled onto the road with incoming traffic or almost rolled into the intersection. The vehicle is at the dealership for a month if not longer by now, for the third time and Hyundai corporate refuses to provide any solution. NHTSA and DOT MUST open a proper investigation into this. Hyundai refuses to solve it, has no solution and yet fails to recognize the defect and issue a recall or do anything about it. Fed government MUST step in ASAP.

at low speeds on bumpy surfaces the entire front end, (brakes and suspension), sometimes shakes heavily when brakes are applied. Shaking is so severe that brakes have to be released then reapplied. When dealer was advised during a normal service the advisers claimed to have no knowledge of the issue. I had advised before visiting for the service however no action was taken by them. I shall visit another Hyundai dealer in the immediate future to attempt a resolution.

The contact owns a 2024 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle vibrated and failed to stop as intended. In addition, the contact noticed an abnormal sound before the vehicle slid while stopping. No warning lights were illuminated. The contact stated that the failure only occurred while driving on uneven pavement. In addition, the contact stated that the vehicle was taken to the dealer several times; however, the failure was not duplicated. The vehicle was taken to the dealer, and a mechanic performed a ride-along with the contact and confirmed the failure. The vehicle was diagnosed with ABS failure. The contact was informed that the ABS system needed to be replaced. The vehicle was not repaired. In addition, the contact was informed that there was no fix for the failure. The contact stated that the failure had occurred seventeen times within six weeks. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 150.