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2023 Hyundai Palisade

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2023 Hyundai Palisade do not stand out strongly from the model-year median of 385.

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When problems were reported

Mileage at the reported incident

Limited mileage data: 18 of 398 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Service Brakes. Review the 79 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Seat Belts. Review the 74 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 53 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

6 crash reports0 fire reports2 injury reports

What owners actually said

398 reports
Mileage unknown · Dec 23, 2025
Forward Collision AvoidanceService BrakesSuspension

I was at work and went to move my car in our parking garage. I hit a bump and my front tires started to shake along with my steering wheel, and my brakes wouldn't work. I briefly lost total control over the brakes, steering wheel and tires causing me to almost hit a parked vehicle before everything self corrected. No alerts came…

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I was at work and went to move my car in our parking garage. I hit a bump and my front tires started to shake along with my steering wheel, and my brakes wouldn't work. I briefly lost total control over the brakes, steering wheel and tires causing me to almost hit a parked vehicle before everything self corrected. No alerts came on. I recently was hit on my rear passenger side and had repairs done to my vehicle. I had also experienced this shortly after I purchased the car and the dealership supposedly fixed the issue. I’m not shew if the wreck causes this issue to malfunction again or what, but this isn’t safe. I just reported the issue to the collision center that recently repaired my vehicle. Waiting on a response.

NHTSA ODI #11706782

Mileage unknown · Dec 22, 2025
Seat Belts

The seatbelt not only doesn’t buckle on multiple attempts, it has become unbuckled while driving, after knowingly securing it. The dealership says there is a fix but it is back ordered, I have been driving an unsafe vehicle for 2 months and Hyundai has done nothing to ensure my safety.

NHTSA ODI #11706571

Mileage unknown · Dec 16, 2025
Seat Belts

I am filing a formal safety complaint regarding an open safety recall involving the rear seatbelts in my 2023 Hyundai Palisade. One of the rear seatbelts will not latch at all, despite following all manufacturer-recommended troubleshooting steps. This defect directly impacts child passenger safety. I have two young children who…

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I am filing a formal safety complaint regarding an open safety recall involving the rear seatbelts in my 2023 Hyundai Palisade. One of the rear seatbelts will not latch at all, despite following all manufacturer-recommended troubleshooting steps. This defect directly impacts child passenger safety. I have two young children who use forward-facing car seats that require a functional vehicle seatbelt. Because the seatbelt does not latch, I am unable to safely install a forward-facing car seat in this position. Hyundai has issued a recall but states that no remedy or repair will be available until January, leaving my family without a safe seating position for my child for several months. The dealership has provided no interim solution, loaner vehicle, or alternative safety accommodation. The dealership informed us yesterday that they don't anticipate getting the part until February or March. We are facing long-distance holiday travel, and I am deeply concerned about the risk of injury in the event of a crash due to a known, unrepaired safety defect. I am requesting NHTSA review this matter and assist in ensuring an appropriate interim remedy or manufacturer-provided solution while the recall repair is pending.

NHTSA ODI #11705381

Mileage unknown · Dec 11, 2025
Seat Belts

Subject: Urgent Formal Complaint – Vehicle Withheld, Recall Delays, Inadequate Rental, and Financial Damages Good morning, VIN number [XXX] Hyundai Palisade 2023 I am writing to file a formal complaint regarding the handling of my Hyundai Palisade, which has now been at the dealership for 15 days without a clear timeline for re…

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Subject: Urgent Formal Complaint – Vehicle Withheld, Recall Delays, Inadequate Rental, and Financial Damages Good morning, VIN number [XXX] Hyundai Palisade 2023 I am writing to file a formal complaint regarding the handling of my Hyundai Palisade, which has now been at the dealership for 15 days without a clear timeline for return. My vehicle’s battery is damaged and is covered under warranty. However, when I brought it in, I was informed that the battery could not be replaced until the recalls on my vehicle were repaired. Despite this requirement, the dealership does not have the parts necessary to complete the recall repairs, and I have been left without my vehicle indefinitely because the parts are on backorder. During this time, I have been deprived of the full use and convenience of my vehicle, which directly impacts my daily responsibilities and family activities. The dealership provided me with a Tucson rental, for which I was charged $135, yet this vehicle is not comparable to my 7-passenger AWD Palisade. As a result: My visiting family cannot all fit in the Tucson, forcing me to pay for additional transportation (Ubers). My Palisade has a hitch, and I have been unable to use my boat for more than 15 days. I am unable to prepare for an upcoming Christmas trip that my children and I have been planning all year—one of the key reasons I purchased an AWD SUV for safety and winter travel. The dealership refuses to release my vehicle, stating “safety reasons.” However, I have been driving my children in this same vehicle for more than two years without being informed that it was unsafe. This sudden refusal raises serious concerns. If the vehicle was unsafe, why wasn’t I notified earlier? And who is responsible for the consequences now? Meanwhile, today I must make a monthly car payment for a vehicle I do not currently have. What exactly am I paying for? This situation is directly caused by Hyundai’s parts shortage and recall process, not by any fault INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO

NHTSA ODI #11704485

Mileage unknown · Dec 11, 2025
Suspension

I am experiencing recurring failure of the rear self-leveling shock absorbers on my 2023 Hyundai Palisade Calligraphy. This is a repeat failure after a warranty repair approximately 10 months ago in which both rear shock absorbers were replaced along with the upper insulators per TSB 22-SS-001H. Current Symptoms: The noise occ…

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I am experiencing recurring failure of the rear self-leveling shock absorbers on my 2023 Hyundai Palisade Calligraphy. This is a repeat failure after a warranty repair approximately 10 months ago in which both rear shock absorbers were replaced along with the upper insulators per TSB 22-SS-001H. Current Symptoms: The noise occurs on both sides, primarily at lower speeds (under 20 mph), and is most noticeable when the vehicle is turning and weight transfers off a wheel, or when encountering a series of small, sharp impacts. The noise does not occur consistently with every bump but appears related to suspension unloading. Abnormal "pogo-ing" behavior: On smooth road surfaces at speeds between approximately 5-20 mph (such as in slow traffic on freshly paved roads), the rear of the vehicle exhibits a rapid, repetitive bouncing motion that jolts passengers forward and back. This behavior is pronounced enough that passengers have noticed and questioned it. Symptoms are noticeably worse in cold weather and improve somewhat in warm conditions. The rear suspension feels firmer after the vehicle has sat unused for several days. After regular driving, the suspension becomes softer and more compliant. This is a widely documented problem affecting 2020-2025 Hyundai Palisade models equipped with the Nivomat shocks, per Carscoops Hyundai is aware of the problem. Online forums and complaint databases contain hundreds of similar reports. Many owners report multiple shock replacements under warranty, with some experiencing 3-7 replacements on a single vehicle. The replacement parts appear to be the same design as the original components and fail at similar or accelerated rates. This issue can affect vehicle stability and braking distances, making it a concerning safety issue. I am requesting NHTSA investigate this recurring suspension failure as a safety defect warranting a recall and the development of properly redesigned replacement components for affected vehicles.

NHTSA ODI #11704435

Mileage unknown · Dec 4, 2025
Exterior Lighting

The headlights are fogging up on the inside of headlight with condensation. This problem will lead to two issues. The ability to see at night and I believe the plastic lens will become damaged over time. My friend who has the same type of vehicle including year has the same issue. His vehicle was in a accident. The part fo…

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The headlights are fogging up on the inside of headlight with condensation. This problem will lead to two issues. The ability to see at night and I believe the plastic lens will become damaged over time. My friend who has the same type of vehicle including year has the same issue. His vehicle was in a accident. The part for the headlight was $1500. I looked inside the headlight and their are packages of Dri-eaz to absorb the condensation. Since these packages will only absorb for a limited time the issue appears will only get worse and the Manufacture must have know of this issue.

NHTSA ODI #11703060

Mileage unknown · Dec 3, 2025
EngineUnknown Or OtherCrash

I was stopped at a stop sign with my foot firmly on the brake and vehicles engine starting revving. Next was stopped at my mailbox with the foot firmly on the brake and engine started revving again. Next, I was pulling into my garage and had just taken my foot off of the brake and engine revved again, this time propelling me int…

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I was stopped at a stop sign with my foot firmly on the brake and vehicles engine starting revving. Next was stopped at my mailbox with the foot firmly on the brake and engine started revving again. Next, I was pulling into my garage and had just taken my foot off of the brake and engine revved again, this time propelling me into my garage wall. I have a video of the car pulling into the garage and you can hear the car accelerate.

NHTSA ODI #11702723

Mileage unknown · Dec 2, 2025
Service Brakes

Under normal braking pressures, crossing uneven surfaces, even as normal as markings painted on the road surfaces will result in the abs intervening to a degree beyond what is necessary or safe. No warning lamps or indicators are illuminated, but when this happens, you can hear and feel exaggerated feedback through the brake ped…

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Under normal braking pressures, crossing uneven surfaces, even as normal as markings painted on the road surfaces will result in the abs intervening to a degree beyond what is necessary or safe. No warning lamps or indicators are illuminated, but when this happens, you can hear and feel exaggerated feedback through the brake pedal. The problem has not been able to be replicated by a dealer, but this unnecessary intervention by the abs system dramatically increases stopping distances, resulting in dangerous situations such as rolling through a stop sign into oncoming traffic, or into the rear of the vehicle in front of you. Typically when this problem occurs, the abs will not stop interfering until the brake pedal is completely released and reapplied. The problem has been inspected by a dealer, but with them failing to reproduce the issue, they have not confirmed the issue yet.

NHTSA ODI #11702402

Mileage unknown · Nov 22, 2025
Electrical SystemSteeringUnknown Or Other

The steering wheel locks briefly when the Idle Stop and Go (ISG) system restarts the vehicle. This happens intermittently, about 50% of the time. It has affected the ability to steer the vehicle properly when turning at a traffic light after the ISG system has initiated an engine shutdown and subsequent restart. This issue has b…

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The steering wheel locks briefly when the Idle Stop and Go (ISG) system restarts the vehicle. This happens intermittently, about 50% of the time. It has affected the ability to steer the vehicle properly when turning at a traffic light after the ISG system has initiated an engine shutdown and subsequent restart. This issue has been reported to our local dealership, but the technicians were not able to reproduce the issue. We have also experienced a complete loss of electrical power in the vehicle with the ISG system a few times. Unfortunately, there is no way to permanently deactivate the ISG system; the auto stop button must be pressed every time the vehicle is used to deactivate it for that trip.

NHTSA ODI #11701022

29,000 miles · Nov 18, 2025
Seat Belts

The contact owns a 2023 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the second-row passenger’s side seat belt inadvertently unlatched while the contact’s daughter was in the seat. No warning light was illuminated. The contact later received notification of NHTSA Campaign Number: 25V607000 (Se…

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The contact owns a 2023 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the second-row passenger’s side seat belt inadvertently unlatched while the contact’s daughter was in the seat. No warning light was illuminated. The contact later received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 29,000.

NHTSA ODI #11700131

Official recalls

5

26V034000 · Air Bags:side/window:curtain

Jan 22, 2026

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Consequence & remedy

Consequence: Improper side curtain air bag deployment increases the risk of injury during a crash.

Remedy: Dealers will install a protective film over the rear window and remove padding, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning March 13, 2026. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 24, 2026.

25V607000 · Seat Belts: Rear/other:buckle Assembly; Seat Belts:front:buckle Assembly

Sep 11, 2025

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Consequence & remedy

Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.

Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.

Additional source detail variants (2)

Seat Belts: Rear/other:buckle Assembly

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.

Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.

Seat Belts:front:buckle Assembly

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.

Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.

23V526000 · Power Train:automatic Transmission:fluid/lubricant:pump

Jul 27, 2023

Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.

Consequence & remedy

Consequence: An electric oil pump assembly that overheats increases the risk of a vehicle fire.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters were mailed starting September 7, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 246.

23V415000 · Service Brakes, Hydraulic:power Assist

Jun 8, 2023

Hyundai Motor America (Hyundai) is recalling certain 2023 Palisade vehicles. The brake booster diaphragm may become misaligned and cause an internal vacuum leak, which can result in a loss of power brake assist.

Consequence & remedy

Consequence: A loss of power brake assist can extend the distance required to stop, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the brake booster as necessary, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 245.

23V180000 · Visibility/wiper

Mar 17, 2023

Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Palisade vehicles. The windshield wiper motor may operate intermittently or fail to operate due to snow or ice buildup on the windshield, causing the wipers to fail.

Consequence & remedy

Consequence: Windshield wiper failure can reduce visibility, increasing the risk of a crash.

Remedy: Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed May 15, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 243. This recall is an expansion of recall number 22V-627.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

PE24021 · Inadvertent Seat Belt Unlatch

Opened Aug 7, 2024 · Closed Dec 12, 2025

Status: closed (inferred from source dates) · Seat Belts

On August 7, 2024, the Office of Defects Investigation (ODI) opened PE24021 to investigate complaints alleging inadvertent unlatching of seat belts in model year (MY) 2020-2023 Hyundai Palisade vehicles manufactured by Hyundai Motor America. The complaints alleged that, without warning, the seat belts sometimes inadvertently unlatch, increasing the risk of injury due to full loss of seat belt protection in the event of a crash. As a result of information exchanged as part of the investigation, on April 3, 2025, Hyundai initiated a warranty extension policy for seat belt buckles on model year 2020-2025 Palisade vehicles in the U.S. and Canada.  Hyundai subsequently initiated a request for warranty parts returns to support further analysis by the buckle supplier, ZF Lifetec. The warranty extension (reference “Z06”) noted that certain 2020 – 2025 model year Palisade vehicles may experience abnormal seat belt buckle(s) operation.   Hyundai extended the warranty coverage for the seat belt buckle under this condition to 15 years/150,000 miles (whichever occurs first) from the date of original retail delivery or date of first use.  This action is valid for original and subsequent owners. On September 11, 2025, Hyundai filed recall 25V-607 for certain 2020-2025 Hyundai Palisade vehicles.  Hyundai explained in its recall filing that the subject vehicles are equipped with seat belt buckle assemblies in the front row and second row outer seating positions that may contain out-of-specification components manufactured by the supplier.  These components can cause interference within the latch channel, potentially increasing friction, particularly under cold ambient temperatures. Improperly produced seat belt buckles, combined with slow insertion of the seat belt tongue plate, may prevent the seat belt buckle from fully latching. The recall remedy is currently under development. In view of Hyundai’s recall action, ODI is closing this Preliminary Evaluation, but will continue to monitor the issue as a remedy is developed and implemented. ODI will take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

RQ22005 · Windshield Wiper Failure

Opened Dec 2, 2022 · Closed May 26, 2023

Status: closed (inferred from source dates) · Visibility/wiper; Visibility:windshield Wiper/washer; Visibility:windshield Wiper/washer:linkages; Visibility:windshield Wiper/washer:motor

On August 15, 2022, Hyundai Motor America (Hyundai) filed a safety recall (NHTSA Recall 22V-627) of 122,919 model year (MY) 2020-2021 Hyundai Palisade vehicles produced from April 10, 2019 to November 30, 2020. This recall addressed windshield wipers that may function intermittently or stop functioning when impeded by the accumulation of snow and/or ice at the bottom of the windshield. Intermittent or inoperative windshield wipers could reduce driver visibility while operating the vehicle in inclement weather, increasing the risk of a crash.On December 2, 2022, the Office of Defects Investigation (ODI) opened this Recall Query (RQ) after receiving 6 consumer complaints alleging windshield wiper failures while driving during wintry precipitation in MY 2021-2023 Hyundai Palisade vehicles (subject vehicles). These vehicles were excluded from Recall 22V-627. At the time of opening the RQ, the root cause and recall remedy were still unknown and under investigation. Thus, the RQ was opened to assess the scope and remedy of Recall 22V-627.In its February 10, 2023 response to ODI's information request on the RQ, Hyundai provided 17 customer complaints and 75 warranty claims related to the alleged defect in the subject vehicles. Hyundai stated that the wiper systems in the subject vehicles are equipped with a different wiper motor design than the earlier-built Palisade vehicles included in Recall 22V-627. Hyundai also stated it does not believe there is an unreasonable risk to motor vehicle safety in the wiper system in subject vehicles.On March 17, 2023, Hyundai filed a new safety recall (NHTSA Recall 23V-180) of 167,085 MY 2021-2023 Palisade vehicles produced from December 1, 2020 to November 22, 2022 when a design change was implemented. The design change, as well as the recall remedy (for both Recalls 22V-627 and 23V-180), is a redesigned driver-side wiper arm that allows for additional snow accumulation between the wiper arm and the cowl, thus reducing the load on the wiper motor and circuit breaker activation.In view of the recall action being taken by Hyundai, ODI is closing this RQ. The agency reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at NHTSA.gov under the following ODI identification numbers:11521365, 11517359, 11512295, 11509965, 11509253, 11508868, 11502146, 11501278, 11497343, 11494119, 11458548, 11450975, 11450045, 11449381, 11443330.

Additional source detail variants (4)

Visibility:windshield Wiper/washer

On August 15, 2022, Hyundai Motor America (Hyundai) filed a safety recall (NHTSA Recall 22V-627) of 122,919 model year (MY) 2020-2021 Hyundai Palisade vehicles produced from April 10, 2019 to November 30, 2020. This recall addressed windshield wipers that may function intermittently or stop functioning when impeded by the accumulation of snow and/or ice at the bottom of the windshield. Intermittent or inoperative windshield wipers could reduce driver visibility while operating the vehicle in inclement weather, increasing the risk of a crash.On December 2, 2022, the Office of Defects Investigation (ODI) opened this Recall Query (RQ) after receiving 6 consumer complaints alleging windshield wiper failures while driving during wintry precipitation in MY 2021-2023 Hyundai Palisade vehicles (subject vehicles). These vehicles were excluded from Recall 22V-627. At the time of opening the RQ, the root cause and recall remedy were still unknown and under investigation. Thus, the RQ was opened to assess the scope and remedy of Recall 22V-627.In its February 10, 2023 response to ODI's information request on the RQ, Hyundai provided 17 customer complaints and 75 warranty claims related to the alleged defect in the subject vehicles. Hyundai stated that the wiper systems in the subject vehicles are equipped with a different wiper motor design than the earlier-built Palisade vehicles included in Recall 22V-627. Hyundai also stated it does not believe there is an unreasonable risk to motor vehicle safety in the wiper system in subject vehicles.On March 17, 2023, Hyundai filed a new safety recall (NHTSA Recall 23V-180) of 167,085 MY 2021-2023 Palisade vehicles produced from December 1, 2020 to November 22, 2022 when a design change was implemented. The design change, as well as the recall remedy (for both Recalls 22V-627 and 23V-180), is a redesigned driver-side wiper arm that allows for additional snow accumulation between the wiper arm and the cowl, thus reducing the load on the wiper motor and circuit breaker activation.In view of the recall action being taken by Hyundai, ODI is closing this RQ. The agency reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at NHTSA.gov under the following ODI identification numbers:11521365, 11517359, 11512295, 11509965, 11509253, 11508868, 11502146, 11501278, 11497343, 11494119, 11458548, 11450975, 11450045, 11449381, 11443330.

Visibility:windshield Wiper/washer:linkages

On August 15, 2022, Hyundai Motor America (Hyundai) filed a safety recall (NHTSA Recall 22V-627) of 122,919 model year (MY) 2020-2021 Hyundai Palisade vehicles produced from April 10, 2019 to November 30, 2020. This recall addressed windshield wipers that may function intermittently or stop functioning when impeded by the accumulation of snow and/or ice at the bottom of the windshield. Intermittent or inoperative windshield wipers could reduce driver visibility while operating the vehicle in inclement weather, increasing the risk of a crash.On December 2, 2022, the Office of Defects Investigation (ODI) opened this Recall Query (RQ) after receiving 6 consumer complaints alleging windshield wiper failures while driving during wintry precipitation in MY 2021-2023 Hyundai Palisade vehicles (subject vehicles). These vehicles were excluded from Recall 22V-627. At the time of opening the RQ, the root cause and recall remedy were still unknown and under investigation. Thus, the RQ was opened to assess the scope and remedy of Recall 22V-627.In its February 10, 2023 response to ODI's information request on the RQ, Hyundai provided 17 customer complaints and 75 warranty claims related to the alleged defect in the subject vehicles. Hyundai stated that the wiper systems in the subject vehicles are equipped with a different wiper motor design than the earlier-built Palisade vehicles included in Recall 22V-627. Hyundai also stated it does not believe there is an unreasonable risk to motor vehicle safety in the wiper system in subject vehicles.On March 17, 2023, Hyundai filed a new safety recall (NHTSA Recall 23V-180) of 167,085 MY 2021-2023 Palisade vehicles produced from December 1, 2020 to November 22, 2022 when a design change was implemented. The design change, as well as the recall remedy (for both Recalls 22V-627 and 23V-180), is a redesigned driver-side wiper arm that allows for additional snow accumulation between the wiper arm and the cowl, thus reducing the load on the wiper motor and circuit breaker activation.In view of the recall action being taken by Hyundai, ODI is closing this RQ. The agency reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at NHTSA.gov under the following ODI identification numbers:11521365, 11517359, 11512295, 11509965, 11509253, 11508868, 11502146, 11501278, 11497343, 11494119, 11458548, 11450975, 11450045, 11449381, 11443330.

Visibility:windshield Wiper/washer:motor

On August 15, 2022, Hyundai Motor America (Hyundai) filed a safety recall (NHTSA Recall 22V-627) of 122,919 model year (MY) 2020-2021 Hyundai Palisade vehicles produced from April 10, 2019 to November 30, 2020. This recall addressed windshield wipers that may function intermittently or stop functioning when impeded by the accumulation of snow and/or ice at the bottom of the windshield. Intermittent or inoperative windshield wipers could reduce driver visibility while operating the vehicle in inclement weather, increasing the risk of a crash.On December 2, 2022, the Office of Defects Investigation (ODI) opened this Recall Query (RQ) after receiving 6 consumer complaints alleging windshield wiper failures while driving during wintry precipitation in MY 2021-2023 Hyundai Palisade vehicles (subject vehicles). These vehicles were excluded from Recall 22V-627. At the time of opening the RQ, the root cause and recall remedy were still unknown and under investigation. Thus, the RQ was opened to assess the scope and remedy of Recall 22V-627.In its February 10, 2023 response to ODI's information request on the RQ, Hyundai provided 17 customer complaints and 75 warranty claims related to the alleged defect in the subject vehicles. Hyundai stated that the wiper systems in the subject vehicles are equipped with a different wiper motor design than the earlier-built Palisade vehicles included in Recall 22V-627. Hyundai also stated it does not believe there is an unreasonable risk to motor vehicle safety in the wiper system in subject vehicles.On March 17, 2023, Hyundai filed a new safety recall (NHTSA Recall 23V-180) of 167,085 MY 2021-2023 Palisade vehicles produced from December 1, 2020 to November 22, 2022 when a design change was implemented. The design change, as well as the recall remedy (for both Recalls 22V-627 and 23V-180), is a redesigned driver-side wiper arm that allows for additional snow accumulation between the wiper arm and the cowl, thus reducing the load on the wiper motor and circuit breaker activation.In view of the recall action being taken by Hyundai, ODI is closing this RQ. The agency reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at NHTSA.gov under the following ODI identification numbers:11521365, 11517359, 11512295, 11509965, 11509253, 11508868, 11502146, 11501278, 11497343, 11494119, 11458548, 11450975, 11450045, 11449381, 11443330.

Visibility/wiper

On August 15, 2022, Hyundai Motor America (Hyundai) filed a safety recall (NHTSA Recall 22V-627) of 122,919 model year (MY) 2020-2021 Hyundai Palisade vehicles produced from April 10, 2019 to November 30, 2020. This recall addressed windshield wipers that may function intermittently or stop functioning when impeded by the accumulation of snow and/or ice at the bottom of the windshield. Intermittent or inoperative windshield wipers could reduce driver visibility while operating the vehicle in inclement weather, increasing the risk of a crash.On December 2, 2022, the Office of Defects Investigation (ODI) opened this Recall Query (RQ) after receiving 6 consumer complaints alleging windshield wiper failures while driving during wintry precipitation in MY 2021-2023 Hyundai Palisade vehicles (subject vehicles). These vehicles were excluded from Recall 22V-627. At the time of opening the RQ, the root cause and recall remedy were still unknown and under investigation. Thus, the RQ was opened to assess the scope and remedy of Recall 22V-627.In its February 10, 2023 response to ODI's information request on the RQ, Hyundai provided 17 customer complaints and 75 warranty claims related to the alleged defect in the subject vehicles. Hyundai stated that the wiper systems in the subject vehicles are equipped with a different wiper motor design than the earlier-built Palisade vehicles included in Recall 22V-627. Hyundai also stated it does not believe there is an unreasonable risk to motor vehicle safety in the wiper system in subject vehicles.On March 17, 2023, Hyundai filed a new safety recall (NHTSA Recall 23V-180) of 167,085 MY 2021-2023 Palisade vehicles produced from December 1, 2020 to November 22, 2022 when a design change was implemented. The design change, as well as the recall remedy (for both Recalls 22V-627 and 23V-180), is a redesigned driver-side wiper arm that allows for additional snow accumulation between the wiper arm and the cowl, thus reducing the load on the wiper motor and circuit breaker activation.In view of the recall action being taken by Hyundai, ODI is closing this RQ. The agency reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at NHTSA.gov under the following ODI identification numbers:11521365, 11517359, 11512295, 11509965, 11509253, 11508868, 11502146, 11501278, 11497343, 11494119, 11458548, 11450975, 11450045, 11449381, 11443330.