Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1380–25K
925–50K
650–75K
775–100K
2100–150K
1150K+
163 reports with mileage · 369 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine. Review the 129 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Visibility/wiper. Review the 114 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Suspension. Review the 60 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
13 crash reports7 fire reports9 injury reports
What owners actually said
532 reports
500 miles · May 15, 2020
VisibilityVisibility/wiper
WINDSHIELD WILL CRACK WHEN BARELY HIT WITH ROCKS ON ROAD. I'VE HAD VEHICLE LESS THAN 10 MONTHS AND 1ST CRACK HAPPENED 3WEEKS AFTER I GOT VEHICLE. AFTER 2 ND CRACK, 1 MONTH LATER, I TRIED TO GET IT FILLED BUT IT STARTED TO RUN SO HE HAD TO STOP. SINCE THEN, I'VE GOTTEN 2 MORE CHIPS. THE PLACE I TRIED TO HAVE FILLED HAS NOW RAN CO…
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WINDSHIELD WILL CRACK WHEN BARELY HIT WITH ROCKS ON ROAD. I'VE HAD VEHICLE LESS THAN 10 MONTHS AND 1ST CRACK HAPPENED 3WEEKS AFTER I GOT VEHICLE. AFTER 2 ND CRACK, 1 MONTH LATER, I TRIED TO GET IT FILLED BUT IT STARTED TO RUN SO HE HAD TO STOP. SINCE THEN, I'VE GOTTEN 2 MORE CHIPS. THE PLACE I TRIED TO HAVE FILLED HAS NOW RAN COMPLETELY ACROSS THE CENTER OF MY SHIELD, ABOUT 2 FEET!!!! I HAVE NO CHOICE BUT TO REPLACE ENTIRE SHIELD. I'VE HAD 2 GLASS REPAIR SHOPS SAY THEY WON'T TOUCH PALISADE SHIELDS BC THE GLASS RUNS AND BREAKS EASILY. I BELIEVE IT TO BE DEFECTIVE!!!!! I'VE NEVER HAD TO REPLACE A SHIELD IN 30 YEARS OF DRIVING AND HAVE NEVER SEEN ONE CRACK THIS EASILY. SOMETHING IS WRONG. *TR
NHTSA ODI #11324701
16,000 miles · May 7, 2020
Unknown Or OtherCrash
I HAVE COMPLAINED SINCE I PURCHASED THIS VEHICLE IN SEPT 2019, WHEN YOU ARE TRYING TO PARK AND YOU PRESS THE REVERSE BUTTON SOMETIMES IT TAKES TWO OR THREE TIMES PRESSING TO GET THE VEHICLE TO GO INTO REVERSE. THIS HAS HAPPENED ON FLAT ROAD, ON A HILL IN THE CITY, THIS LAST TIME WHEN I PUT IT IN REVERSE IT DIDN'T GO AND WHEN I …
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I HAVE COMPLAINED SINCE I PURCHASED THIS VEHICLE IN SEPT 2019, WHEN YOU ARE TRYING TO PARK AND YOU PRESS THE REVERSE BUTTON SOMETIMES IT TAKES TWO OR THREE TIMES PRESSING TO GET THE VEHICLE TO GO INTO REVERSE. THIS HAS HAPPENED ON FLAT ROAD, ON A HILL IN THE CITY, THIS LAST TIME WHEN I PUT IT IN REVERSE IT DIDN'T GO AND WHEN I LET OFF THE BRAKE THINKING IT WAS IN GEAR IT JOLTED FORWARD AND WRECKED INTO THE CAR IN FRONT OF ME. *TR
NHTSA ODI #11323633
50 miles · May 5, 2020
Unknown Or Other
WIND NOISE BOTH FRONT WINDOWS ONLY WHEN A/C IS ON DURING DRIVING. *TR
NHTSA ODI #11323449
2,700 miles · Apr 20, 2020
Visibility/wiper
I HAVEN'T BEEN DRIVING MY VEHICLE VERY MUCH AT ALL AND PUSHED UP TO ADJUST MY REARVIEW MIRROR AND IT CRACKED MY WINDSHEILD.
NHTSA ODI #11321690
2,000 miles · Apr 20, 2020
Visibility/wiper
SCRATCHES AND HAIRLINE CRACKS IN THE WINDSHIELD.
NHTSA ODI #11321643
7,500 miles · Apr 15, 2020
Electrical System
MAIN TOUCH SCREEN WILL NOT RESPOND WHEN IT IS COLD OUTSIDE. WE WERE AT OUR HOME IN WISCONSIN UNTIL OCT 30, 2019 AND IT WOULD NOT RESPOND TO TOUCH ( NAVIGATION WOULD RESPOND TO VOICE ONLY). NOVEMBER 4 UNTIL APRIL 4 2020 WE WERE IN ARIZONA ( TEMP IN THE 65-75 RANGE)AND HAD NO PROBLEMS. APRIL 4 TILL PRESENT IT WILL NOT WORK IN WISC…
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MAIN TOUCH SCREEN WILL NOT RESPOND WHEN IT IS COLD OUTSIDE. WE WERE AT OUR HOME IN WISCONSIN UNTIL OCT 30, 2019 AND IT WOULD NOT RESPOND TO TOUCH ( NAVIGATION WOULD RESPOND TO VOICE ONLY). NOVEMBER 4 UNTIL APRIL 4 2020 WE WERE IN ARIZONA ( TEMP IN THE 65-75 RANGE)AND HAD NO PROBLEMS. APRIL 4 TILL PRESENT IT WILL NOT WORK IN WISCONSIN (TEMP IN THE 40-50F RANGE). ALSO SCREEN GETS VERY WARM ALMOST HOT TO TOUCH WHEN IT WILL NOT RESPOND TO TOUCH. HOPPING IT WILL NOT START FIRE BEFORE IT GETS FIXED. *TR
NHTSA ODI #11321176
7,500 miles · Apr 15, 2020
Visibility/wiper
EITHER A SMALL STONE OR BUG HIT MY WINDSHIELD ON THE HIGHWAY IN THE LOWER CENTER AREA AND WINDSHIELD NOW HAS A SMALL SEMI CIRCLE CRACK. WHAT EVER HIT THE WINDSHIELD WAS SO SMALL I COULD BARELY HEAR IT WHEN IT HAPPENED. I'VE READ OTHER COMPLAINTS ABOUT THIS SAME ISSUE. *TR
NHTSA ODI #11321174
100 miles · Apr 13, 2020
Air Bags
TL* THE CONTACT OWNS A 2020 HYUNDAI PALISADE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE WITH A PASSENGER SEATED IN THE FRONT PASSENGER SEAT, AIR BAG SYSTEM DEACTIVATED. THE FAILURE WAS INTERMITTENT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAIL…
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TL* THE CONTACT OWNS A 2020 HYUNDAI PALISADE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE WITH A PASSENGER SEATED IN THE FRONT PASSENGER SEAT, AIR BAG SYSTEM DEACTIVATED. THE FAILURE WAS INTERMITTENT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100. CONSUMER CALLED THE MANUFACTURER, DEALER AND THE INSURANCE COMPANY.*JB
NHTSA ODI #11320986
500 miles · Apr 12, 2020
Electrical SystemVisibility/wiper
1) FIRST ISSUE WAS A CRACKED WINDSHIELD WITHIN THE FIRST 500 MILES. DRIVING DOWN THE HIGHWAY, NO FOREIGN OBJECT, SUDDENLY A CRACK STARTED TO FORM. 2) SECOND ISSUE IS A BLIND SPOT WARNING SYSTEM ALERT WHEN NO CARS ARE PRESENT. 3) THIRD ISSUE IS AUTOMATIC WIPER THAT SUDDENLY COME ON WHEN NO RAIN OR DEBRIS ARE PRESENT. 4…
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1) FIRST ISSUE WAS A CRACKED WINDSHIELD WITHIN THE FIRST 500 MILES. DRIVING DOWN THE HIGHWAY, NO FOREIGN OBJECT, SUDDENLY A CRACK STARTED TO FORM. 2) SECOND ISSUE IS A BLIND SPOT WARNING SYSTEM ALERT WHEN NO CARS ARE PRESENT. 3) THIRD ISSUE IS AUTOMATIC WIPER THAT SUDDENLY COME ON WHEN NO RAIN OR DEBRIS ARE PRESENT. 4) FOURTH ISSUE, BUT FAR FROM THE LAST, IS THE ONGOING WIND NOISE PROBLEM THAT HYUNDAI CAN’T SEEM TO SOLVE. IT IS SO LOUD ON THE HIGHWAY THAT THE DRONE IS LOUDER THAN THE RADIO. I’VE MEASURED THIS AS HIGH AS 86DB.
NHTSA ODI #11320885
1,375 miles · Apr 8, 2020
Visibility/wiper
THERE IS AN L SHAPED CRACK IN MY WINDSHIELD. MY VEHICLE ONLY HAS 1,400 MILES AND NOW THIS LONG CRACK IN THE WINDSHIELD. *TR
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Consequence & remedy
Consequence: Improper side curtain air bag deployment increases the risk of injury during a crash.
Remedy: Dealers will install a protective film over the rear window and remove padding, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning March 13, 2026. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 24, 2026.
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Consequence & remedy
Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.
Additional source detail variants (2)
Seat Belts: Rear/other:buckle Assembly
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.
Seat Belts:front:buckle Assembly
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.
Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Consequence & remedy
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and wire extension kit, as necessary, free of charge. Owner notification letters were mailed May 18, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 235.
Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.
Consequence & remedy
Consequence: Windshield wiper failure can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed December 13, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 233.
Hyundai Motor America (Hyundai) is recalling certain 2020 Palisade vehicles. The mounting bolts used to secure the side curtain air bags may damage the side curtain air bags during deployment.
Consequence & remedy
Consequence: Damaged side curtain air bags may not inflate properly in the event of a crash, increasing the risk of injury.
Remedy: Hyundai will notify owners, and dealers will install a protective cover on the mounting bolts, free of charge. The recall began December 20, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 186.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE24021 · Inadvertent Seat Belt Unlatch
Opened Aug 7, 2024 · Closed Dec 12, 2025
Status: closed (inferred from source dates) · Seat Belts
On August 7, 2024, the Office of Defects Investigation (ODI) opened PE24021 to investigate complaints alleging inadvertent unlatching of seat belts in model year (MY) 2020-2023 Hyundai Palisade vehicles manufactured by Hyundai Motor America. The complaints alleged that, without warning, the seat belts sometimes inadvertently unlatch, increasing the risk of injury due to full loss of seat belt protection in the event of a crash. As a result of information exchanged as part of the investigation, on April 3, 2025, Hyundai initiated a warranty extension policy for seat belt buckles on model year 2020-2025 Palisade vehicles in the U.S. and Canada. Hyundai subsequently initiated a request for warranty parts returns to support further analysis by the buckle supplier, ZF Lifetec. The warranty extension (reference “Z06”) noted that certain 2020 – 2025 model year Palisade vehicles may experience abnormal seat belt buckle(s) operation. Hyundai extended the warranty coverage for the seat belt buckle under this condition to 15 years/150,000 miles (whichever occurs first) from the date of original retail delivery or date of first use. This action is valid for original and subsequent owners. On September 11, 2025, Hyundai filed recall 25V-607 for certain 2020-2025 Hyundai Palisade vehicles. Hyundai explained in its recall filing that the subject vehicles are equipped with seat belt buckle assemblies in the front row and second row outer seating positions that may contain out-of-specification components manufactured by the supplier. These components can cause interference within the latch channel, potentially increasing friction, particularly under cold ambient temperatures. Improperly produced seat belt buckles, combined with slow insertion of the seat belt tongue plate, may prevent the seat belt buckle from fully latching. The recall remedy is currently under development. In view of Hyundai’s recall action, ODI is closing this Preliminary Evaluation, but will continue to monitor the issue as a remedy is developed and implemented. ODI will take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
2020 Hyundai Palisade Problems, Complaints & Recalls | Skip That Year
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