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2020 Hyundai Palisade

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Hyundai Palisade do not stand out strongly from the model-year median of 385.

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When problems were reported

Mileage at the reported incident

163 reports with mileage · 369 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 129 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 114 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Suspension. Review the 60 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

13 crash reports7 fire reports9 injury reports

What owners actually said

532 reports
Mileage unknown · Jun 17, 2023
Electrical System

n November 2022 my Hyundai Palisade was recalled because of the tow hitch being a fire hazard. I took my car in thinking that it was fixed. I didn't tow anything until March 2023 and when I went to hook up the u-haul I had rented it was not working. There was no power coming from tow hitch to make the break lights work on the u-…

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n November 2022 my Hyundai Palisade was recalled because of the tow hitch being a fire hazard. I took my car in thinking that it was fixed. I didn't tow anything until March 2023 and when I went to hook up the u-haul I had rented it was not working. There was no power coming from tow hitch to make the break lights work on the u-haul. The company tested it to make sure it was my car and not the trailer and it was definitely my car not putting out any power. I took my car back into the dealership, and they let me know it was fixed again. In May 2023 I went to tow my jet ski and once again the lights did not work when I hooked it up. I took it back in and they said that I need a new wiring system and wiring harness, but they did not have it in stock. None of the dealerships had it. I started doing my own research and found out that this recall is the same thing for November 2022 and the reason the electric to my trailer wasn't working when hooked up to my Palisade is because back in November the fuse was pulled because of the fire hazard. Hyundai has repeatedly not been able to fix this problem. I bought my Palisade specifically for the towing capacity so I could tow small items around. I have not been able to use it. I have escalated my complaint to Hyundai USA, but no one seems to care to fix it. I have asked for a rental car to help me tow items, but they do not want to supply this or fix my car so I'm able to do it with my own car. Hyundai has had 7 months to get this fixed. This is ridiculous and very frustrating. I either need my car fixed as I am paying for something that I am not receiving or I need my car to be traded in for a new model that has towing capacity.

NHTSA ODI #11527527

Mileage unknown · Jun 15, 2023
Suspension

The self-leveling rear suspension on this vehicle has failed twice at approximately every 20,000 miles. I do not tow anything or haul heavy loads. It is a family transport vehicle that is primarily operated on smooth, flat paved roads in a suburban environment. The service writer at Don Moore Hyundai in Owensboro, KY advised tha…

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The self-leveling rear suspension on this vehicle has failed twice at approximately every 20,000 miles. I do not tow anything or haul heavy loads. It is a family transport vehicle that is primarily operated on smooth, flat paved roads in a suburban environment. The service writer at Don Moore Hyundai in Owensboro, KY advised that this is a very common issue due to poor design. The components require complete replacement. My personal research via vehicle interest/information forums seems to support this claim as many others have been experiencing the same issue. There is no warning that failure is imminent. The suspension makes a knocking sound, primarily at low speed. Ride and handling are negatively impacted, and the tires are subject to damage and premature wear. The vehicle is available for inspection and it is serviced at the aforementioned dealership.

NHTSA ODI #11527137

Mileage unknown · Jun 6, 2023
Engine

Engine is burning oil in excess. Vehicle Stalled out, 'chugging' and poor performance as well as a knocking sound from the engine compartment. Upon checking under the hood, vehicle was found to be over 2qts low on oil. My safety and those of other are put at risk from the stalling of the vehicle in daily traffic. Damage t…

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Engine is burning oil in excess. Vehicle Stalled out, 'chugging' and poor performance as well as a knocking sound from the engine compartment. Upon checking under the hood, vehicle was found to be over 2qts low on oil. My safety and those of other are put at risk from the stalling of the vehicle in daily traffic. Damage to the engine could result in vehicle failure while driving causing accident putting self and those in the vehicle or around the vehicle in harms way. Took in to an auto mechanic, advised this was a problem they have seen/been made aware of in similar vehicles of the same Make. Now having to continuously monitor oil levels. Vehicle is currently at approx. 72500k miles., sluggish driving started at around 70k miles, thought it was bad fuel. Vehicle died multiple times at around 72400 miles, heavy chugging/vibration of entire vehicle and noise from under the hood, sounded like a heat shield. Upon checking oil found over 2qts low. Upon adding oil, the noise stopped. chugging/stalling has not occurred. Went in next day for oil change and to check for leaks. No leak found, oil level had already reduced from the oil just added. Mechanic advised of increased oil burn which is known to the mechanics with Hyundai's. Prior to becoming aware of the problem, no warning lamps appeared, No leaks, no burning smell and no engine sensor or oil pressure warning light came on indicating a problem. Vehicle had started to run a little sluggish, assumed it was bad gas. Upon the vehicle stalling and noise being heard inspected further.

NHTSA ODI #11525678

Mileage unknown · Jun 4, 2023
Unknown Or Other

Recall 235 was performed incorrectly by a dealership in Tacoma, WA. My Palisade 2020 has an OEM trailer hitch and wiring harness. The dealership completed the inspection in spite of the fact that the instructions say not to when there is an OEM hitch and wiring harness. The Tacoma dealership pulled the trailer fuses and …

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Recall 235 was performed incorrectly by a dealership in Tacoma, WA. My Palisade 2020 has an OEM trailer hitch and wiring harness. The dealership completed the inspection in spite of the fact that the instructions say not to when there is an OEM hitch and wiring harness. The Tacoma dealership pulled the trailer fuses and my local dealership in Kirkland WA refused to do the harness replacement. They said Hyundai would refuse to pay for it. I am also trying to get the dealership I purchased the car from three months ago to do the install. But that is in another city. The updated 235 recall is now out with the repair procedure shown and I am having trouble getting dealers to do the harness replacement due to the fact that they say there are 0 recalls left to do for my Palisade. I need your site to show that the replacement recall (just issued) is needed for my car. It is Recall 23-01-044H and is an update of the original 235 recall.

NHTSA ODI #11525286

Mileage unknown · Jun 1, 2023
Trailer HitchesVisibility

The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Numbers: 22V627000 (Visibility) and 22V633000 (Trailer Hitches) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The …

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The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Numbers: 22V627000 (Visibility) and 22V633000 (Trailer Hitches) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI #11524913

Mileage unknown · May 25, 2023
Air BagsCrashInjury

I was involved In an accident, where the vehicle went into a ditch ( the ditch is deeper than 5 feet) and hit all the front and passenger side of the vehicle and only the steering wheel and legs of the driver airbags deployed, no other airbag deployed not the curtain airbag, not the front passenger. NON, ONLY DRIVERS LEG AND…

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I was involved In an accident, where the vehicle went into a ditch ( the ditch is deeper than 5 feet) and hit all the front and passenger side of the vehicle and only the steering wheel and legs of the driver airbags deployed, no other airbag deployed not the curtain airbag, not the front passenger. NON, ONLY DRIVERS LEG AND STERLING WHEEL.

NHTSA ODI #11523895

Mileage unknown · May 10, 2023
Visibility/wiper

I was driving in a downpour today at approximately 11:30 am at 40mph when the driver side wiper stopped working. This is a verified recall issue which WAS REPAIRED on February 28, 2023. I was able to pull over safely into a parking lot until the weather calmed and then was able to very carefully drive home on side roads.

NHTSA ODI #11521310

Mileage unknown · May 9, 2023
Seat Belts

The seatbelt is flush with the seat and does not allow for a safe and easy fashion to buckle our son in while in his booster seat. We can get it done, but it is extremely difficult and he cannot do it on his own. Upon doing some research, many people are now using seatbelt extenders to help with that issue, which is not allowed/…

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The seatbelt is flush with the seat and does not allow for a safe and easy fashion to buckle our son in while in his booster seat. We can get it done, but it is extremely difficult and he cannot do it on his own. Upon doing some research, many people are now using seatbelt extenders to help with that issue, which is not allowed/rated for this use. I was considering it until I saw the potential danger involved.

NHTSA ODI #11521100

Mileage unknown · May 1, 2023
Visibility

The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V627000 (Visibility) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer has been notified of t…

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The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V627000 (Visibility) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer has been notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI #11519788

Mileage unknown · Apr 24, 2023
Trailer Hitches

The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the trailer hitch fuse was removed. The contact stated that the manufacturer had exceeded a reasona…

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The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the trailer hitch fuse was removed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Parts distribution disconnect.

NHTSA ODI #11518704

Official recalls

5

26V034000 · Air Bags:side/window:curtain

Jan 22, 2026

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Consequence & remedy

Consequence: Improper side curtain air bag deployment increases the risk of injury during a crash.

Remedy: Dealers will install a protective film over the rear window and remove padding, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning March 13, 2026. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 24, 2026.

25V607000 · Seat Belts: Rear/other:buckle Assembly; Seat Belts:front:buckle Assembly

Sep 11, 2025

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Consequence & remedy

Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.

Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.

Additional source detail variants (2)

Seat Belts: Rear/other:buckle Assembly

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.

Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.

Seat Belts:front:buckle Assembly

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.

Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.

22V633000 · Trailer Hitches

Aug 18, 2022

Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Consequence & remedy

Consequence: A fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and wire extension kit, as necessary, free of charge. Owner notification letters were mailed May 18, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 235.

22V627000 · Visibility:windshield Wiper/washer:motor

Aug 15, 2022

Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.

Consequence & remedy

Consequence: Windshield wiper failure can reduce visibility, increasing the risk of a crash.

Remedy: Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed December 13, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 233.

19V802000 · Air Bags:side/window

Nov 7, 2019

Hyundai Motor America (Hyundai) is recalling certain 2020 Palisade vehicles. The mounting bolts used to secure the side curtain air bags may damage the side curtain air bags during deployment.

Consequence & remedy

Consequence: Damaged side curtain air bags may not inflate properly in the event of a crash, increasing the risk of injury.

Remedy: Hyundai will notify owners, and dealers will install a protective cover on the mounting bolts, free of charge. The recall began December 20, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 186.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE24021 · Inadvertent Seat Belt Unlatch

Opened Aug 7, 2024 · Closed Dec 12, 2025

Status: closed (inferred from source dates) · Seat Belts

On August 7, 2024, the Office of Defects Investigation (ODI) opened PE24021 to investigate complaints alleging inadvertent unlatching of seat belts in model year (MY) 2020-2023 Hyundai Palisade vehicles manufactured by Hyundai Motor America. The complaints alleged that, without warning, the seat belts sometimes inadvertently unlatch, increasing the risk of injury due to full loss of seat belt protection in the event of a crash. As a result of information exchanged as part of the investigation, on April 3, 2025, Hyundai initiated a warranty extension policy for seat belt buckles on model year 2020-2025 Palisade vehicles in the U.S. and Canada.  Hyundai subsequently initiated a request for warranty parts returns to support further analysis by the buckle supplier, ZF Lifetec. The warranty extension (reference “Z06”) noted that certain 2020 – 2025 model year Palisade vehicles may experience abnormal seat belt buckle(s) operation.   Hyundai extended the warranty coverage for the seat belt buckle under this condition to 15 years/150,000 miles (whichever occurs first) from the date of original retail delivery or date of first use.  This action is valid for original and subsequent owners. On September 11, 2025, Hyundai filed recall 25V-607 for certain 2020-2025 Hyundai Palisade vehicles.  Hyundai explained in its recall filing that the subject vehicles are equipped with seat belt buckle assemblies in the front row and second row outer seating positions that may contain out-of-specification components manufactured by the supplier.  These components can cause interference within the latch channel, potentially increasing friction, particularly under cold ambient temperatures. Improperly produced seat belt buckles, combined with slow insertion of the seat belt tongue plate, may prevent the seat belt buckle from fully latching. The recall remedy is currently under development. In view of Hyundai’s recall action, ODI is closing this Preliminary Evaluation, but will continue to monitor the issue as a remedy is developed and implemented. ODI will take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.