2020 Hyundai Palisade

What component or system failed or malfunctioned, and is it available for inspection upon request? -The engine failed. How was your safety or the safety of others put at risk? -The vehicle stalled in the middle of a two lane road at the top of a hill, as well as in the middle of the highway. Has the problem been reproduced or confirmed by a dealer or independent service center? -Yes, the vehicle is currently waiting for a replacement engine because the original engine failed due to oil consumption issues. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -No, the low oil light was never on. A warning code or light did not appear until the vehicle was stalled.

oil filter housing cracking and leaking How was your safety or the safety of others put at risk? if engine fails due to oil leak (no oil) oil on the road is never a good thing, Has the problem been reproduced or confirmed by a dealer or independent service center? yes it has been confirmed. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? no not at this time . Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? after oil service at dealer noticed small spots of oil, assumed it was residual from service, but spots are now the size of a paper plate after driving, for around 50 miles .

The contact owns a 2020 Hyundai Palisade. The contact stated that the vehicle had been starting independently. The contact stated while the vehicle was parked in the garage for hours, the contact noticed that the engine was running. The contact stated that upon pressing the Push to Start button, the vehicle turned off. There was no warning light illuminated. The vehicle was taken to the dealer, where the failure could not be replicated, and the contact was informed that no failure was found. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 37,409.

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The engine failed, as it was deemed "shot" by the dealership. Yes, the engine and vehicle are available for inspection upon request. 2. How was your safety or the safety of others put at risk? The vehicle began to stall while driving, which could have caused an accident, especially if the vehicle stalled in traffic or at high speeds. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the problem was confirmed by the dealership, which diagnosed the engine as needing replacement due to a lack of oil. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by the dealership. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes, the vehicle exhibited strange noises in the last week of October 2024 and symptoms of stalling in early November 2024. The check engine light turned on while driving to the dealership, just before the final diagnosis.

Discovered from passenger complaint that the two seat belt tensioners involved with the middle seat captain seats are defective. They will lock on their own without any deceleration or passenger intervention and not release unless the seat belt is unlocked & fully retracted. I have personally tested this and found both middle seat retractors to exhibit this failure even with the car standing still and powered off. A web searched revealed that Hyundai seat belts are under investigation by the NHTA at this time.

Self-leveling shocks are bad just over 70,000, when the vehicle is out of warranty. Contacted Hyundai with no assistance. Did my own research and found that it seems to be a known issue with Hyundai Palisades. [XXX] [XXX] Seems ridiculous that a part so expensive without the option for aftermarket parts would be going bad so easily. My safety has not been jeopardized YET; however, worn or broken shock absorbers can lead to reduced braking efficiency, which could be a serious safety risk in the event of an emergency braking situation. In addition, worn or broken shock absorbers can cause your vehicle to skid on wet roads Repairs are ongoing with an independent service provider. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Hyundai Palisade. The contact stated that while the vehicle was at a complete stop at a stop light, the Auto Start feature failed to function as intended. The contact stated that the engine shut off. The contact stated that the failure was a persistent failure. The contact stated that the failure occurred five times within a five-minute drive. In addition, the vehicle was previously taken to the dealer several times due to the failure. The failure could not be duplicated. The manufacturer was made aware of the failure and several cases were filed. The failure mileage was approximately 25,000.