2024 Hyundai Ioniq 5

I am writing to report serious issues with my 2024 Hyundai Ioniq 5 SEL, purchased on May 24, 2024, with approximately 3,000 miles driven. These problems have raised significant concerns about the vehicle's reliability and safety. The first incident occurred on July 22, 2024. I attempted to start the car in my driveway, and while the engine turned on, the vehicle suddenly lost power, and all electrical components became non-functional. There were no error messages, and the display showed all systems as normal. It seemed to function normally after turning the vehicle off and on again, but this unexpected power loss was alarming. The problems continued today, August 3, 2024. At around 8 AM, when I tried to start the car again, the system flickered twice and then shut off entirely. I contacted roadside assistance, and the car required a battery charge for about six hours before it could start again. This evening, while driving at approximately 15 miles per hour in my subdivision, the vehicle suddenly lost power after only a few minutes. This abrupt power loss posed a significant safety risk, and I was fortunate to avoid an accident. I contacted the dealer who sold me the vehicle, but they informed me that they could do nothing remotely and advised me to have the car towed to their location. It is extremely concerning and frustrating to encounter such severe issues with a new vehicle. Given the repeated and unpredictable nature of these problems, I urge Hyundai to take immediate action to investigate and resolve these issues. I am also concerned that other owners may be experiencing similar problems, indicating a potential widespread issue with this model. I am seeking urgent assistance to address these issues and ensure the safety and reliability of my vehicle. Thank you for your prompt attention to this matter.

Backing vehicle out of driveway and went to engage brakes and they did not engage. began rolling backwards down street with steep grade. Kept stepping on brakes with no response. Had to turn into a parked vehicle to keep from rolling down steep grade and potentially off a substantial cliff. Happened today and dealership said that it may be because the "battery for the brake" had not received a charge from the main battery. Very dangerous and never disclosed. If I had not taken evasive action I could have easily been killed. Car is being dropped off at collision center today but is available for inspection. There were no warnings or other symptoms.

Auto lost all power. No instruments visible. Propulsion system would not charge. Thankfully vehicle at a stop when occurred. Unable to drive. Car as dead as a home in a power outage. Everything dark. Nothing electrical worked. Had to use emergency manual key to enter vehicle. Tow truck driver said this was the 4th Hyundai Ioniq 5 he towed that week. All dead. Car at dealer awaiting diagnostics, which because of backlog, could take 3 or 4 weeks.

My vehicle was 4 weeks old. On Friday 6/28/24, my vehicle displayed the following message on the dashboard, "Check Brake System". It disappeared later, and reappeared on the next day. I checked Hyundai's app, Bluelink. There was a alert on Bluelink, "Attention Needed". I opened the alert and it said that there was a Diagnostic Trouble Code, DTC C123501, that originated on 6/30/24. I took the vehicle to the dealership, Hyundai of North Miami, on the next business day, [XXX]. That morning, [XXX], as I started the vehicle, as I stepped on the brake to start the vehicle, the brake was considered "softer" than it was prior and I could feel the brake pedal go nearly all the way down to the base of the vehicle floor. On [XXX] they informed me that the ICCU needed to be replaced. They said that they hoped to have the ability to order the part on 7/5/24, as the computer system needed to do so was not working, and the part could potentially arrive in approximately 1 week. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While turning a corner at low speed to enter a parking lot, the right rear tire lifted up onto the curb. The car stopped at a parking spot 100ft later. A low tire pressure alarm indicated an issue, upon inspection there was an audible hiss and the right rear of the car was lower than the other sides. As there was no spare, roadside assistance was contacted and towed the car to the nearest dealership for estimate. The dealer found the right rear wheel was bent on the inside and the wheel, tire, pressure sensor would need to be replaced. The cost was $1,612.68 and was covered by insurance. The point of failure on the wheel was not at the site of impact with the curb. The right rear wheel/tire would touch the curb on the outside first. There was no observable damage to the outside wheel. The inside wheel would have been exposed to much less force, most due to the mass of the car lifted on that corner. If not related to the specific wheel, but to the design, repeat incidents can happen when hitting potholes or other road obstacles/debris and result in a quick deflation while at speed. There was no visible damage, cracks, impressions on the tire. Only the rim was visibly damaged by this incident. The car had been purchased 4 days prior.

The contact owns a 2024 Hyundai Ioniq 5. The contact received notification of NHTSA Campaign Number: 24V204000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I took my 2024 limited Ioniq 5 to the dealership [XXX] to have a TSB looked at and because on [XXX], I took out the cabin air filter out of the car, as I have been noticing a smell of chemical in the cabin of the car. I noticed that the filter was covered in blue windshield wiper fluid and smelled of the same chemical smell as what my wife and I had been smelling and what I believe has been giving us headaches on long trips when driving to San Antonio, Texas to visit our grandson over the last two months. The Technicians at the Hyundai Dealership where I took my car had conducted an inspection and found the filter was covered in windshield fluid and noted that it is most likely caused by a defect in manufacturing or design within the vents where the fluid drains. Which also means that rainwater or water from washing the car could also be going into the cabin air filter housing. The dealership informed me that they have taken pictures and will forward to Hyundai as part of the process however they believe that this could result in a recall, as they noted that there is not a fix, they can provide to stop the fluid from going into the housing and that it is a health risk among other things. They noted that they believe this to be on the new 2024 models as they have not had the issue on the 2022-2023 models. I am concerned that drivers such as myself are being exposed to the effects of inhaling these fluids which include Headaches, blurred vision, vomiting and other unpleasant effects related to inhaling the vapors from this fluid. I only have this one car and cannot simply avoid driving it in weather where I would have to use my wipers and fluid. I would like to have this defect corrected ASAP to avoid any long-term health effects. The dealership was unable to provide a loaner vehicle and I have to wait until Hyundai is able to work a solution or more people complain about it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The collision detection and early warning system behaves in a manner that deceives the driver into believing a collision is imminent every time the car begins to reverse out of a normal parking spot you find in a parking lot. Despite the car knowing the vehicle is in the reverse gear the driver will begin receiving audible, visible, and haptic feedback alering the driver of an imminent collision. After pausing the procedure of vacating a parking spot to determine where the car has detected a collision the HUD indicates that it is the sensors in the front of the car that were detecting a possible collision despite the car being in reverse and moving away from the objects the front sensors detected. Furthermore, these alerts don't begin until you begin reversing which makes the situation very dangerous for all parties as the driver is now having to freeze and reassess again before proceeding. But the most dangerous problem about this scenario I am describing is that I as a driver have now gotten used to these "false" positives and as a result I assume any alerts I here while backing out are just the front sensors being noisy when it could be someones child behind the car I am driving. Fix this! How was your safety or the safety of others put at risk? High risk. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. Working as intended from all research I have found online from other Ioniq 5 owners.