Our 8-mo old 9800 mile Ioniq 5 failed to maintain its 12v battery while parked for a week. It was dead when we came back to it. Jump started successfully. I replaced the OEM battery with an AGM battery, which the car failed to maintain charge on after 2 weeks. At that time, while driving, the car displayed "Stop vehicle an…
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Our 8-mo old 9800 mile Ioniq 5 failed to maintain its 12v battery while parked for a week. It was dead when we came back to it. Jump started successfully. I replaced the OEM battery with an AGM battery, which the car failed to maintain charge on after 2 weeks. At that time, while driving, the car displayed "Stop vehicle and check power supply" and "check vehicle electrical system." I had a battery monitor installed which showed the car only had 44% charge left in a new 12v battery. By the time we made it to the dealer 15 minutes away, the car was barely above 20% on its battery, and was about to stop on the road. The car has been diagnosed with an ICCU failure and replacement parts are 2+ months backordered. This car appears to brick itself without much warning to the driver -- and clearly Hyundai's software-only recalls are not fixing the root cause of this dangerous safety issue.
NHTSA ODI #11640156
Mileage unknown · Jan 3, 2025
Electrical System
The contact owns a 2024 Hyundai Ioniq 5. The contact received notification of NHTSA Campaign Number: 24V868000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of…
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The contact owns a 2024 Hyundai Ioniq 5. The contact received notification of NHTSA Campaign Number: 24V868000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI #11633907
Mileage unknown · Dec 27, 2024
Electrical System
Hyundai has installed faulty 12v batteries in the Ioniq 5 series cars. The OEM battery fails, resulting in an emergency stop or failure to start. Hyundai refuses to acknowledge the faulty batteries, yet the resolution found by numerous consumes to resolve the issue has been to purchase and install the correct 12v battery. Despit…
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Hyundai has installed faulty 12v batteries in the Ioniq 5 series cars. The OEM battery fails, resulting in an emergency stop or failure to start. Hyundai refuses to acknowledge the faulty batteries, yet the resolution found by numerous consumes to resolve the issue has been to purchase and install the correct 12v battery. Despite going to the dealership to seek a remedy, they refused to replace the faulty battery. They asked for the dead car to be towed into them, but Hyundai roadside assistance is unable to have towed a dead EV. 5 times the car died in the first 6 months of ownership. Hundreds if not thousands of US owners online have reported the faulty 12v issue to Hyundai, received no working repairs, and ultimately replaced their batteries at their cost.
NHTSA ODI #11632589
Mileage unknown · Dec 27, 2024
Electrical System
12V battery dead. It is only 5 months and the start battery is dead. I needed jump start and the problem reoccurring. I hear this is a common problem for all HI 5 models. So why it is not part of recall? Dealership is asking money for replacement. Repeated reoccurring dead battery issue.
NHTSA ODI #11632573
Mileage unknown · Dec 15, 2024
Electrical System
Received orange warning “Power limited”. A minute or so later received RED warning “Stop vehicle and check power supply”. Less than a minute later the car stopped and turned off completely, even the HAZARD lights would not flash. Tow truck was unable to tow because the car could not be taken out of park, wheels locked. Also, …
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Received orange warning “Power limited”. A minute or so later received RED warning “Stop vehicle and check power supply”. Less than a minute later the car stopped and turned off completely, even the HAZARD lights would not flash. Tow truck was unable to tow because the car could not be taken out of park, wheels locked. Also, as soon as the warnings started the power steering failed and the car was very difficult to maneuver. The combination of difficult maneuvering followed by unable to move could be VERY dangerous in the wrong situation.
NHTSA ODI #11630810
Mileage unknown · Nov 19, 2024
Electrical System
Went to charge at AC charger and found that it would not charge. Tried another charger and same thing occurred. Car would say 0.3kW and than stop charging. Dealer said ICCU issue.
NHTSA ODI #11626101
Mileage unknown · Oct 31, 2024
Electrical SystemService Brakes
I received this car new on 9/2/2024. I was driving at the freeway speed of traffic on 9/5/2024 when there was a sudden alarm and warning lights flashing on the dashboard with a message that said “Stop vehicle and check brake system.” At this same time, the brakes stopped functioning normally, and I had to use extreme pressure wi…
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I received this car new on 9/2/2024. I was driving at the freeway speed of traffic on 9/5/2024 when there was a sudden alarm and warning lights flashing on the dashboard with a message that said “Stop vehicle and check brake system.” At this same time, the brakes stopped functioning normally, and I had to use extreme pressure with my foot pressing down on the brake pedal all the way to the floor to have the car slow down even marginally. All of this happened with traffic in front, behind, and on both sides of me going 65 mph! I was very luckily able to maneuver to the right lane and slowly decrease speed without getting rear-ended and without slamming into a car in front of me while going at high speed unable to stop. While waiting for a tow, I left the car on, as I slowly edged forward to a safer stopping location. The flashing red ring around the message to “stop vehicle and check brake system” remained, and then just after moving forward, another message with an amber circle around it said “Check ABS system.” This latter message stayed on for only a short time, then was replaced by the initial message. I had the car towed to the dealership, and their assessment was that there was a failure of the IEP module that communicates between aspects of the braking system. The final service report is attached, confirming the need for replacement of the IEP assembly. I was very lucky to come away from this event with nothing more than a very frightening experience. I hope that this report will initiate a recall to prevent a similar situation happening to someone else, and hopefully avoid tragedy involving serious injury or death.
NHTSA ODI #11623016
Mileage unknown · Aug 25, 2024
Electrical System
I was driving on the highway and a message appeared that said “check electrical system”. The power in the car then completely bottomed out and I could not go above 25 mph.
NHTSA ODI #11610719
Mileage unknown · Aug 5, 2024
Electrical System
I am writing to report serious issues with my 2024 Hyundai Ioniq 5 SEL, purchased on May 24, 2024, with approximately 3,000 miles driven. These problems have raised significant concerns about the vehicle's reliability and safety. The first incident occurred on July 22, 2024. I attempted to start the car in my driveway, and whil…
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I am writing to report serious issues with my 2024 Hyundai Ioniq 5 SEL, purchased on May 24, 2024, with approximately 3,000 miles driven. These problems have raised significant concerns about the vehicle's reliability and safety. The first incident occurred on July 22, 2024. I attempted to start the car in my driveway, and while the engine turned on, the vehicle suddenly lost power, and all electrical components became non-functional. There were no error messages, and the display showed all systems as normal. It seemed to function normally after turning the vehicle off and on again, but this unexpected power loss was alarming. The problems continued today, August 3, 2024. At around 8 AM, when I tried to start the car again, the system flickered twice and then shut off entirely. I contacted roadside assistance, and the car required a battery charge for about six hours before it could start again. This evening, while driving at approximately 15 miles per hour in my subdivision, the vehicle suddenly lost power after only a few minutes. This abrupt power loss posed a significant safety risk, and I was fortunate to avoid an accident. I contacted the dealer who sold me the vehicle, but they informed me that they could do nothing remotely and advised me to have the car towed to their location. It is extremely concerning and frustrating to encounter such severe issues with a new vehicle. Given the repeated and unpredictable nature of these problems, I urge Hyundai to take immediate action to investigate and resolve these issues. I am also concerned that other owners may be experiencing similar problems, indicating a potential widespread issue with this model. I am seeking urgent assistance to address these issues and ensure the safety and reliability of my vehicle. Thank you for your prompt attention to this matter.
Backing vehicle out of driveway and went to engage brakes and they did not engage. began rolling backwards down street with steep grade. Kept stepping on brakes with no response. Had to turn into a parked vehicle to keep from rolling down steep grade and potentially off a substantial cliff. Happened today and dealership said…
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Backing vehicle out of driveway and went to engage brakes and they did not engage. began rolling backwards down street with steep grade. Kept stepping on brakes with no response. Had to turn into a parked vehicle to keep from rolling down steep grade and potentially off a substantial cliff. Happened today and dealership said that it may be because the "battery for the brake" had not received a charge from the main battery. Very dangerous and never disclosed. If I had not taken evasive action I could have easily been killed. Car is being dropped off at collision center today but is available for inspection. There were no warnings or other symptoms.
Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Ioniq 5 vehicles. The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving.
Consequence & remedy
Consequence: A fire increases the risk of injury.
Remedy: Owners are advised to park outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will replace the high voltage battery system assembly, free of charge. Owner notification letters are expected to be mailed August 31, 2026. Owners may contact Hyundai's customer service at 855-371-9460. Hyundai's number for this recall is 305. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 3, 2026.
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Consequence & remedy
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.
Electrical SYSTEM:12V/24V/48V Battery
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Consequence & remedy
Consequence: A loss of drive power increases the risk of a crash.
Remedy: This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.
Additional source detail variants (2)
Electrical SYSTEM:12V/24V/48V Battery
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
On June 8, 2023, the Office of Defect Investigation (ODI) opened PE23011 to investigate allegations of loss of motor power on model year (MY) 2022 Hyundai Ioniq 5 vehicles. Some consumers reported loss of motor power immediately after a warning lamp illumination or reduction of motive power while the vehicle was in motion. This investigation found that the Integrated Charging Control Unit (ICCU) may be subject to various conditions such as overcurrent, overvoltage induced at the end of charging, and certain thermal loading during operation that can damage its internal components and open the ICCU fuse, resulting in an inability to charge the 12-volt battery. The vehicle could eventually lose all motive power, increasing the risk of a crash. In July 2023, Hyundai issued a service campaign to address certain MY 2022-2023 Ioniq 5 and MY 2023 Ioniq 6 vehicles that may have low 12V auxiliary battery charging occurrences due to an ICCU fault and may set the DTC P1A9096 “DC/DC Converter Input Voltage Sensor Fault”. On March 15, 2024, Hyundai filed Safety Recall 24V-204 for 98,878 MY 2022-2024 Hyundai Ioniq 5 vehicles and MY 2023-2024 Hyundai Ioniq 6, Genesis GV60, Genesis GV70 “Electrified” and Genesis G80 “Electrified” vehicles. The recall remedy provides an inspection, and if necessary, a replacement of the ICCU and the associated fuse. The ICCU software reduces the risk of overcurrent and implements voltage peak reduction at the end of EV battery charging. The recall also includes a software update that revises the electric water pump operational threshold to reduce thermal loading during charging and driving. In view of the recall action being taken by Hyundai, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (2)
Electrical SYSTEM:12V/24V/48V Battery
On June 8, 2023, the Office of Defect Investigation (ODI) opened PE23011 to investigate allegations of loss of motor power on model year (MY) 2022 Hyundai Ioniq 5 vehicles. Some consumers reported loss of motor power immediately after a warning lamp illumination or reduction of motive power while the vehicle was in motion. This investigation found that the Integrated Charging Control Unit (ICCU) may be subject to various conditions such as overcurrent, overvoltage induced at the end of charging, and certain thermal loading during operation that can damage its internal components and open the ICCU fuse, resulting in an inability to charge the 12-volt battery. The vehicle could eventually lose all motive power, increasing the risk of a crash. In July 2023, Hyundai issued a service campaign to address certain MY 2022-2023 Ioniq 5 and MY 2023 Ioniq 6 vehicles that may have low 12V auxiliary battery charging occurrences due to an ICCU fault and may set the DTC P1A9096 “DC/DC Converter Input Voltage Sensor Fault”. On March 15, 2024, Hyundai filed Safety Recall 24V-204 for 98,878 MY 2022-2024 Hyundai Ioniq 5 vehicles and MY 2023-2024 Hyundai Ioniq 6, Genesis GV60, Genesis GV70 “Electrified” and Genesis G80 “Electrified” vehicles. The recall remedy provides an inspection, and if necessary, a replacement of the ICCU and the associated fuse. The ICCU software reduces the risk of overcurrent and implements voltage peak reduction at the end of EV battery charging. The recall also includes a software update that revises the electric water pump operational threshold to reduce thermal loading during charging and driving. In view of the recall action being taken by Hyundai, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
On June 8, 2023, the Office of Defect Investigation (ODI) opened PE23011 to investigate allegations of loss of motor power on model year (MY) 2022 Hyundai Ioniq 5 vehicles. Some consumers reported loss of motor power immediately after a warning lamp illumination or reduction of motive power while the vehicle was in motion. This investigation found that the Integrated Charging Control Unit (ICCU) may be subject to various conditions such as overcurrent, overvoltage induced at the end of charging, and certain thermal loading during operation that can damage its internal components and open the ICCU fuse, resulting in an inability to charge the 12-volt battery. The vehicle could eventually lose all motive power, increasing the risk of a crash. In July 2023, Hyundai issued a service campaign to address certain MY 2022-2023 Ioniq 5 and MY 2023 Ioniq 6 vehicles that may have low 12V auxiliary battery charging occurrences due to an ICCU fault and may set the DTC P1A9096 “DC/DC Converter Input Voltage Sensor Fault”. On March 15, 2024, Hyundai filed Safety Recall 24V-204 for 98,878 MY 2022-2024 Hyundai Ioniq 5 vehicles and MY 2023-2024 Hyundai Ioniq 6, Genesis GV60, Genesis GV70 “Electrified” and Genesis G80 “Electrified” vehicles. The recall remedy provides an inspection, and if necessary, a replacement of the ICCU and the associated fuse. The ICCU software reduces the risk of overcurrent and implements voltage peak reduction at the end of EV battery charging. The recall also includes a software update that revises the electric water pump operational threshold to reduce thermal loading during charging and driving. In view of the recall action being taken by Hyundai, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
2024 Hyundai Ioniq 5 Problems, Complaints & Recalls | Skip That Year