← New search

2023 Hyundai Ioniq 5

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2023 Hyundai Ioniq 5 do not stand out strongly from the model-year median of 296.

About this comparison →

When problems were reported

Mileage at the reported incident

Limited mileage data: 10 of 386 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 271 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 72 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 67 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

11 crash reports3 fire reports3 injury reports

Fuel/propulsion System complaints

67 reports
Clear category filter
Mileage unknown · Mar 6, 2025
Electrical SystemFuel/propulsion SystemPower Train

While running errands, my Ioniq 5 suddenly made a pop sound, and the dashboard displayed a “Check Electrical System” warning, followed by a loud alert and a message instructing me to “Stop Vehicle and Check Power Supply.” I was able to safely park in a lot and called for a tow. At that point, the car was still operable, but aft…

Read full complaint

While running errands, my Ioniq 5 suddenly made a pop sound, and the dashboard displayed a “Check Electrical System” warning, followed by a loud alert and a message instructing me to “Stop Vehicle and Check Power Supply.” I was able to safely park in a lot and called for a tow. At that point, the car was still operable, but after being unloaded from the flatbed, it would no longer turn on. The issue was diagnosed as a failed ICCU, and I was informed it will take one month to receive the parts and complete the repair. Had this failure occurred on a highway or busy street, it could have been extremely dangerous. I am fortunate that it happened in a safe location.

NHTSA ODI #11646799

Mileage unknown · Mar 1, 2025
Fuel/propulsion SystemPower Train

On [XXX], I was pulling into my driveway when I heard a loud “clunk” and an error message came up on the dashboard saying “Check Electric Vehicle System.” I checked the 12V battery which was at 11.9 volts, so I first tried charging it with an external battery charger. However, the error message still came up, and when I tried …

Read full complaint

On [XXX], I was pulling into my driveway when I heard a loud “clunk” and an error message came up on the dashboard saying “Check Electric Vehicle System.” I checked the 12V battery which was at 11.9 volts, so I first tried charging it with an external battery charger. However, the error message still came up, and when I tried driving on my street it was limited to 25 miles per hour, and eventually I got the error “Stop vehicle and check power supply” and the car slowed to a crawl. There was no warning prior to the failure. I had the latest ICCU software update recall performed at Capitol Hyundai in San Jose, CA on December 30, 2024. The next day, I had the car towed to Capitol Hyundai; a week later they diagnosed the problem as a blown fuse and ICCU failure. There is no estimate on when they will receive a new ICCU part to repair it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11645735

Mileage unknown · Feb 16, 2025
Electrical SystemFuel/propulsion SystemPower Train

While driving the vehicle on a local road at around 40 mph, check electrical system light came on and I heard a pop sound behind me. The vehicle would suddenly go no faster than 30 mph. Upon further driving, for additional quarter mile, it would drive no faster than 12 mph. I was able to very slowly drive it 1.5 mi back home. On…

Read full complaint

While driving the vehicle on a local road at around 40 mph, check electrical system light came on and I heard a pop sound behind me. The vehicle would suddenly go no faster than 30 mph. Upon further driving, for additional quarter mile, it would drive no faster than 12 mph. I was able to very slowly drive it 1.5 mi back home. Once I arrive home, the vehicle was no longer operational. I confirmed that the 12-volt battery was at an extremely low charge and having the vehicle on would not charge the 12 volt battery. I believe the ICCU failed. I am waiting for Hyundai to further diagnose this.

NHTSA ODI #11643023

Mileage unknown · Feb 4, 2025
Fuel/propulsion System

June 2023 - 12 volt battery discharged overnight on consecutive nights. Dealer service eventually claimed that the problem was the navigation head unit was faulty and continued to draw current after the vehicle was turned off. The process took over 4 weeks to remedy since the necessary part was unavailable. January 2025 - While…

Read full complaint

June 2023 - 12 volt battery discharged overnight on consecutive nights. Dealer service eventually claimed that the problem was the navigation head unit was faulty and continued to draw current after the vehicle was turned off. The process took over 4 weeks to remedy since the necessary part was unavailable. January 2025 - While driving, a warning to stop the vehicle and check the power system appeared. After a few minutes the vehicle lost power and went into "limp home mode" which limits the vehicle to 25 mph. This problem was attributed to a failed ICCU. However, due to lack of availability the vehicle has been in the service department of the dealer for 3 weeks (Jan 17,2025 to Feb 4, 2025). The dealer estimates that it will be at least Feb 14, 2025 before the car can be repaired. While these two incidents may be unrelated, the result has been the same: the 12 volt battery does not stay charged up rendering the vehicle unusable. For drivers and passengers it is unsafe to operate the vehicle when speed is limited to 25 mph. I understand there is a recall on this part, but Hyundai's lack of support for providing replacement parts in a timely manner is causing owners of these vehicles to continue to drive them until the part actually fails which often happens at an inopportune time.

NHTSA ODI #11640671

Mileage unknown · Feb 3, 2025
Electrical SystemFuel/propulsion System

There is a known issue with the ICCU fuse. Mine blew this morning while driving and vehicle went into limp mode. Max speed is 20 mph and this is not safe on the highway. Vehicle completely died because the 12V can’t be charged with the blown fuse.

NHTSA ODI #11640302

Mileage unknown · Feb 2, 2025
Electrical SystemFuel/propulsion SystemPower Train

I was pulling into my driveway and I heard a "clunk" and then an error appeared on the dashboard saying "Check electric vehicle system." My 12V battery then died. After recharging the 12V battery with an external charger, the "Check electric vehicle system" message came up again when I started the car, and I could only drive a…

Read full complaint

I was pulling into my driveway and I heard a "clunk" and then an error appeared on the dashboard saying "Check electric vehicle system." My 12V battery then died. After recharging the 12V battery with an external charger, the "Check electric vehicle system" message came up again when I started the car, and I could only drive a block or so before another message on the dashboard said "Stop vehicle and check power supply." I had the vehicle towed to a Hyundai dealer where it is waiting for them to diagnose the problem. I had all of the ICCU software update recalls performed on the vehicle before this latest problem occurred.

NHTSA ODI #11640219

Mileage unknown · Jan 30, 2025
Electrical SystemFuel/propulsion System

This car has had several recalls. On 12/9/24 I brought it to dealer re the ICCU update. Apparently what was done was just a software update. On 1/8/25 while driving 50 mph, the car suddenly lost power in traffic. Flat bedded to the dealer, they had to replace the ICCU. Todays Consumer Reports states that the ICCU recall was to …

Read full complaint

This car has had several recalls. On 12/9/24 I brought it to dealer re the ICCU update. Apparently what was done was just a software update. On 1/8/25 while driving 50 mph, the car suddenly lost power in traffic. Flat bedded to the dealer, they had to replace the ICCU. Todays Consumer Reports states that the ICCU recall was to replace the ICCU. Clearly the software update or check FAILED, putting me and other motorists at risk that night. I always thought a recall was a repair/replace situation, not an update/check situation. Being told by the service mgr that after all, it's a $3000 part, so if it's OK they don't just replace it. Huh? What? Not replacing it as a recalled problem is a problem. Their software update failed clearly, and now I'm afraid to use the car other than locally. The warning lamps came on only as soon as power was lost and slimply said "check electrical system". No warning BEFORE the event. I think the manufacturer's solution is a non solution, ineffective and dangerous to the motorists. In addition, I got the 4 or 5 recalls already on this car I've had for under 2 years now from my insurance company, not from Hyundai. What's with that? I would be happy to speak with someone about this. I've called the manufacturer and they read to me off of a script.

NHTSA ODI #11639771

Mileage unknown · Jul 15, 2024
Electrical SystemFuel/propulsion SystemFire

Charging port burned during DC fast charging session, resulting in melted charging pin. Unable to insert CCS connecter due to melted pin obstructing insertion. Further damage to electrical systems unknown. No warning signs shown aside from vehicle charging session ending. Lack of safety systems to prevent melting/burning of char…

Read full complaint

Charging port burned during DC fast charging session, resulting in melted charging pin. Unable to insert CCS connecter due to melted pin obstructing insertion. Further damage to electrical systems unknown. No warning signs shown aside from vehicle charging session ending. Lack of safety systems to prevent melting/burning of charging pins leaves potential for general vehicle fire, battery fire, etc. Dealer has had car in possession for over 10 days with no update. Corporate contact has been unresponsive.

NHTSA ODI #11602491

Mileage unknown · Jul 13, 2024
Electrical SystemFuel/propulsion System

I have had my 2023 Ioniq 5 for 13-months. I have had two safety recall services performed - I understand those were ICCU software related. On [XXX] my car sounded a sudden alarm and a warning appeared saying to "STOP and Check Power Supply." I was not able to immediately pull over but found the ability to pull over within about …

Read full complaint

I have had my 2023 Ioniq 5 for 13-months. I have had two safety recall services performed - I understand those were ICCU software related. On [XXX] my car sounded a sudden alarm and a warning appeared saying to "STOP and Check Power Supply." I was not able to immediately pull over but found the ability to pull over within about 1/4 mile, the vehicle seemed to be losing power. It was frightening as there were many pedestrians and cyclists and I had no idea what was happening. The car was towed through AAA - we had difficulty getting it onto the truck as there was very little power and almost no power steering. The vehicle is now at the Rowe Hyundai dealership in Westbrook, ME. I was told the ICCU would need to be replaced as well as some kind of fuse. I am not sure I will feel safe driving this vehicle even after it is repaired. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11601825

Mileage unknown · Jun 16, 2024
Fuel/propulsion System

Latest recall had been applied, 2 weeks later a dead 12V. New one put in and 4 weeks later a pop and an immediate pull over vehicle charging system needs inspected. ICCU failure.

NHTSA ODI #11594696

Official recalls

4

26V432000 · Electrical System:propulsion System:traction Battery

Jul 2, 2026

Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Ioniq 5 vehicles. The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving.

Consequence & remedy

Consequence: A fire increases the risk of injury.

Remedy: Owners are advised to park outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will replace the high voltage battery system assembly, free of charge. Owner notification letters are expected to be mailed August 31, 2026. Owners may contact Hyundai's customer service at 855-371-9460. Hyundai's number for this recall is 305. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 3, 2026.

24V868000 · Electrical SYSTEM:12V/24V/48V Battery; Electrical System:propulsion System:charging:module:software

Nov 18, 2024

Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.

Consequence & remedy

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.

Additional source detail variants (2)

Electrical System:propulsion System:charging:module:software

Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.

Electrical SYSTEM:12V/24V/48V Battery

Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.

24V204000 · Electrical SYSTEM:12V/24V/48V Battery; Electrical System:propulsion System:charging:module:software

Mar 15, 2024

Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.

Consequence & remedy

Consequence: A loss of drive power increases the risk of a crash.

Remedy: This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.

Additional source detail variants (2)

Electrical SYSTEM:12V/24V/48V Battery

Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.

Electrical System:propulsion System:charging:module:software

Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.

24V065000 · Power Train:driveline:driveshaft

Feb 1, 2024

Hyundai Motor America (Hyundai) is recalling certain 2023 IONIQ 5, IONIQ 6, and Genesis GV60 vehicles. The rear inner driveshaft may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.

Consequence & remedy

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will replace the rear inner driveshaft, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 253(H), 017G(G).

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE23011 · Loss Of Motive Power

Opened Jun 8, 2023 · Closed Apr 17, 2024

Status: closed (inferred from source dates) · Electrical SYSTEM:12V/24V/48V Battery; Electrical System:propulsion System:dc/dc Converter

On June 8, 2023, the Office of Defect Investigation (ODI) opened PE23011 to investigate allegations of loss of motor power on model year (MY) 2022 Hyundai Ioniq 5 vehicles. Some consumers reported loss of motor power immediately after a warning lamp illumination or reduction of motive power while the vehicle was in motion. This investigation found that the Integrated Charging Control Unit (ICCU) may be subject to various conditions such as overcurrent, overvoltage induced at the end of charging, and certain thermal loading during operation that can damage its internal components and open the ICCU fuse, resulting in an inability to charge the 12-volt battery. The vehicle could eventually lose all motive power, increasing the risk of a crash. In July 2023, Hyundai issued a service campaign to address certain MY 2022-2023 Ioniq 5 and MY 2023 Ioniq 6 vehicles that may have low 12V auxiliary battery charging occurrences due to an ICCU fault and may set the DTC P1A9096 “DC/DC Converter Input Voltage Sensor Fault”. On March 15, 2024, Hyundai filed Safety Recall 24V-204 for 98,878 MY 2022-2024 Hyundai Ioniq 5 vehicles and MY 2023-2024 Hyundai Ioniq 6, Genesis GV60, Genesis GV70 “Electrified” and Genesis G80 “Electrified” vehicles. The recall remedy provides an inspection, and if necessary, a replacement of the ICCU and the associated fuse. The ICCU software reduces the risk of overcurrent and implements voltage peak reduction at the end of EV battery charging. The recall also includes a software update that revises the electric water pump operational threshold to reduce thermal loading during charging and driving. In view of the recall action being taken by Hyundai, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Additional source detail variants (2)

Electrical SYSTEM:12V/24V/48V Battery

On June 8, 2023, the Office of Defect Investigation (ODI) opened PE23011 to investigate allegations of loss of motor power on model year (MY) 2022 Hyundai Ioniq 5 vehicles. Some consumers reported loss of motor power immediately after a warning lamp illumination or reduction of motive power while the vehicle was in motion. This investigation found that the Integrated Charging Control Unit (ICCU) may be subject to various conditions such as overcurrent, overvoltage induced at the end of charging, and certain thermal loading during operation that can damage its internal components and open the ICCU fuse, resulting in an inability to charge the 12-volt battery. The vehicle could eventually lose all motive power, increasing the risk of a crash. In July 2023, Hyundai issued a service campaign to address certain MY 2022-2023 Ioniq 5 and MY 2023 Ioniq 6 vehicles that may have low 12V auxiliary battery charging occurrences due to an ICCU fault and may set the DTC P1A9096 “DC/DC Converter Input Voltage Sensor Fault”. On March 15, 2024, Hyundai filed Safety Recall 24V-204 for 98,878 MY 2022-2024 Hyundai Ioniq 5 vehicles and MY 2023-2024 Hyundai Ioniq 6, Genesis GV60, Genesis GV70 “Electrified” and Genesis G80 “Electrified” vehicles. The recall remedy provides an inspection, and if necessary, a replacement of the ICCU and the associated fuse. The ICCU software reduces the risk of overcurrent and implements voltage peak reduction at the end of EV battery charging. The recall also includes a software update that revises the electric water pump operational threshold to reduce thermal loading during charging and driving. In view of the recall action being taken by Hyundai, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Electrical System:propulsion System:dc/dc Converter

On June 8, 2023, the Office of Defect Investigation (ODI) opened PE23011 to investigate allegations of loss of motor power on model year (MY) 2022 Hyundai Ioniq 5 vehicles. Some consumers reported loss of motor power immediately after a warning lamp illumination or reduction of motive power while the vehicle was in motion. This investigation found that the Integrated Charging Control Unit (ICCU) may be subject to various conditions such as overcurrent, overvoltage induced at the end of charging, and certain thermal loading during operation that can damage its internal components and open the ICCU fuse, resulting in an inability to charge the 12-volt battery. The vehicle could eventually lose all motive power, increasing the risk of a crash. In July 2023, Hyundai issued a service campaign to address certain MY 2022-2023 Ioniq 5 and MY 2023 Ioniq 6 vehicles that may have low 12V auxiliary battery charging occurrences due to an ICCU fault and may set the DTC P1A9096 “DC/DC Converter Input Voltage Sensor Fault”. On March 15, 2024, Hyundai filed Safety Recall 24V-204 for 98,878 MY 2022-2024 Hyundai Ioniq 5 vehicles and MY 2023-2024 Hyundai Ioniq 6, Genesis GV60, Genesis GV70 “Electrified” and Genesis G80 “Electrified” vehicles. The recall remedy provides an inspection, and if necessary, a replacement of the ICCU and the associated fuse. The ICCU software reduces the risk of overcurrent and implements voltage peak reduction at the end of EV battery charging. The recall also includes a software update that revises the electric water pump operational threshold to reduce thermal loading during charging and driving. In view of the recall action being taken by Hyundai, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.