2020 Hyundai Elantra

The contact owns a 2020 Hyundai Elantra. The contact stated while driving approximately 15 MPH and turning right during rainy weather conditions, the brake pedal was lightly depressed however the wheels locked. The vehicle drove over a pothole and the contact lost control causing the vehicle to skid 50 feet. The contact crashed into the curb on the driver's side front tire. No warning light illuminated. No injuries were reported. The vehicle was undriveable and towed to an independent mechanic where it was diagnosed that the driver's side control arm, the front tire suspension, the tire and rim, the front bumper, and the grill needed to be replaced. The vehicle was repaired. The contact stated that he had also experienced the same failure recently during a rain storm where the vehicle braked independently and he again lost control and crashed. The contact stated that he observed that the ABS warning was illuminated. The contact stated that he had not been injured during the incident. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 64,520.

On [XXX} 2023, [XXX]. I was driving to work which is only 5 miles away. All my my dash lights came on. Next thing I know smoke, and fire started billowing out from under the hood. I started having a panic attack because the electrical system died and I could get out of the car. I then realized all I had to do was open the door handle. I called 911 and the police and fire department came and put the fire out. The entire under the hood was burned and some windows cracked from the heat. It was a scary ordeal. Im not sure what cause the engine to catch fire. I filed a report with the police and the car was towed. My insurance came and towed it to do an evaluation. They deemed it a total loss and blamed the engine. There was a recall on my engine for fires and state farm documented it in my loss report. I'm not sure who to go after for this because I had the car for 10 months, put $4000 down. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The component which failed was the engine. This engine has been burning oil from the day in which we bought it. This engine puts everyone at risk because it failed in the middle of traffic, and We could have been hit by oncoming traffic. The problem could not be reproduced because the engine tied up in the middle of the road. We had the vehicle towed to the dealer who said it was not covered under the warranty due to abuse. The oil had been changed at the proper intervals, and we are sure the engine failed because it was a poorly made engine. This engine had exactly 69,993 miles when it tied up. We attempted to have it repaired at 54 thousand miles but the dealer said we need more money to check it out, but when they sold it they said the engine was covered. When we brought it in we asked for a loaner, but initially they refused. Three weeks later, we demanded a loaner as we happen to see the owner Steve Taylor at the customer service desk and he complied. After a month and a half without our car getting repaired they said we did not change the oil at the proper intervals, and said we need receipts for every oil change. We have a fully equipped auto shop in our steel-frame barn in which we replace engines for our Cars-for-Christ fundraiser program, and completed all the oil changes through our own mechanic. Before we could retrieve our purchase our oil purchase receipts they said, Hyundai will not replace this motor and it is not covered, we can put another engine in your car for 10,000 dollars. We still owe 14thousand on this car, and 4 thousand of that was for the 2017 Sonata which we bought that failed and we had to trade that to buy this 2020 Elantra. I have read all the complaints on these engines and they are OIL BURNERS. We put full synthetic oil in this engine and before it was time to change the oil, it was out of oil. We had to constantly put oil in this car about 1.5 to 2.5 per month. Now, we must replace this engine and pay 14k? HELP!!!!!

THIS VEHICLE RECENTLY HAD A NEW ENGINE AND NEW TRANSMISSION INSTALLED INTO IT IN FEBRUARY OF THIS YEAR. LESS THAN 10K MILES ON IT. THE ENGINE LIGHT CAME ON ON 4/12/2024 AND I TOOK IT BACK TO THE DEALER IMMEDIATELY. THEY CALLED ME ON 4/15/2024 STATING THAT THEIR ENGINEERS AND TECHS HAD HAD PROBLEMS ON THE TRANSMISSION RECENTLY INSTALLED ON IT DUE TO MANUFACTURING AND/OR FAULTY PARTS, AND TO REPLACE THAT TRANSMISSION WITH A NEW ONE. STILL WAITING TO GET THE VEHICLE BACK AT THIS POINT IN TIME.

The vehicles engine has gone through a gradual decrease of power and then the car went into "Limp mode" and began burning oil. I have taken it to dealer multiple times and they would run diagnostic and never find anything significant. When it went into limp mode I took it back to dealer and they ran diagnostic and said the engine was bad. They said that the car is out of warranty and they would not cover the repairs. When I look into the problems that the vehicle was exhibiting there was a recall 203 that describes my problem exactly. When I look it shows this was completed at around 6000 miles. I believe this was done to early in the vehicles life and it didn't exhibit any of these issues. Now at 80,000 miles the engine now has all the issues described in the recall and the manufacturer will not replace or repair the engine

I have a code "P0867 Transmission Fluid Pressure" that showed up on my car. Yes. Dealership refused to fix under "Service Campaign [XXX]". Dealership confirmed issue. No. There is a check engine light that appeared. To continue after the questions, Max Hyundai of Manhattan, address: 8020 US-24, Manhattan, KS 66502. Refused to fix my vehicle under "service campaign [XXX]". As the service campaign indicates Code P0867 must be present, which it is. As well as a VIN that starts with [XXX], which my vehicle also has. As well as 20MY Elantra's. Which my car falls into that category as well. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The forward collision or emergency braking system gets activated by direct sunlight. Almost every day I drive with the sun directly in front of me in the morning and the car can activate this system with no need when going 30 to 75 mph on the 405, an extremely busy highway. There have been many almost rear ends if I wasn't able to accelerate through the braking. This is a weekly if almost daily occurrence. The independent auto shop said it can happen but they have replaced break pads twice and I'm only at 60,000 miles.