2019 Hyundai Elantra

ON OCTOBER 28, 2020 I TOOK MY VEHICLE TO JOE HOLLAND CHEVROLET IN CHARLESTON, WEST VIRGINIA BECAUSE MY HIGH BEAM HEADLIGHTS WOULD NOT WORK. THE TECHNICIAN TOLD ME THAT IT WAS A FAULTY HEAD LIGHT ASSEMBLY AND THAT I WAS AT LEAST THE THIRD PERSON THAT DAY WITH THIS ISSUE. THE HEADLIGHT ASSEMBLY IS ON BACK ORDER. SINCE THE TIME CHANGE IT IS NOW DARK BY 5:00 PM AND I DON'T GET OFF WORK UNTIL 5:30 PM. I HAVE HAD TWO DEER STRIKES SINCE NOVEMBER 1, 2020 TO NOVEMBER 17, 2020, BECAUSE I HAVE NO HIGH BEAMS MY VISUAL DISTANCE IS GREATLY REDUCED. THESE TWO DEER STRIKES HAVE COST AN ESTIMATED $8,000.00.

AFTER HAVING MY 2019 HYUNDAI THAT I BOUGHT BRAND NEW MY HEADLIGHTS QUITE SWITCHING TO HIGH BEAMS AND WOULD ONLY RUN LOW BEAM HEADLIGHTS BUT INSTEAD OF BEING BRIGHT THEY WERE DIMMER THAN WHAT THEY WERE SUPPOSE TO BE. I TRIED TO EXCHANGE THE HEADLIGHTS TO SEE IF THE BULBS WERE BURNT OUT AND EVEN WITH BRAND NEW BULBS THE HEAD LIGHTS STILL WOULDN'T SWITCH OVER TO HIGH BEAMS AND WERE STILL VERY DIM WITH BRAND NEW BULBS. TOOK IT TO THE DEALERSHIP AND THEY COULDN'T FIGURE OUT WHAT THE PROBLEM WAS EVEN THOUGH I TOLD THEM THERE WAS A BURNING SMELL COMING FROM THE WIRING HARNESS FOR BOTH HEADLIGHTS AND WHAT LOOKED LIKE A RELAY BOARD FOR THE BRIGHT LIGHT SWITCH LOOKED BURNT UP INSTEAD OF IT LOOKING LIKE A SHINY NEW SILVER BOARD. THEN ABOUT A WEEK LATER BOTH HEADLIGHTS WENT COMPLETELY OUT AND I COULDN'T DRIVE AT NIGHT DUE TO NOT HAVING ANY HEADLIGHTS SO I REPLACED THE BULBS AGAIN AND AGAIN THEY GAVE ME A DIM LIGHT WITH NO HIGH BEAM LIGHTS. SO TO THIS DAY I AM STILL HAVING PROBLEMS WITH .MY HEADLIGHTS AND NO ONE FROM HYUNDAI CAN SEEM TO FIGURE OUT WHAT'S GOING ON ON THIS BRAND NEW 2019 HYUNDAI ELANTRA SE

I BOUGHT A NEW VEHICLE ON SEP. 5, 2019 AND TOOK IT IN ON DEC. 4, 2019 FOR AN OIL CHANGE. HAD COMPLAINTS -- LIGHTS, BRAKES PEDAL FLAPPING, AND RUNNING SLUGGISH.THAT WERE CHECKED OUT. REPAIR RECEIPT REPORTS A SOFTWARE UPDATE WAS COMPLETED DUE TO A RECALL.NOTHING WAS REPORTED TO ME BEFORE THE REPAIRS WERE MADE. WHEN I CHECKED FOR RECALLS, INCLUDING YOUR SITE, BEFORE PURCHASING THE VEHICLE I WAS TOLD BY THE DEALER THERE NO RECALLS AND YOU REPORT NONE. WHAT IS 97HYZZ1: RECALL. T3W - ELANTRA ECM SOFTWARE UPDATE (19-01-027H) CAUSED BY RECALL THIS VEHICLE IS 3 MONTHS OLD AND HAD 2156 MILES ON IT WHEN I TOOK IT IN. IF THERE WAS A RECALL, SHOULD IT HAVE BEEN MADE BEFORE THE VEHICLE WAS SOLD TO ME AND DISCLOSED? IS THIS PROHIBITED. WHAT PROTECTION DOES THE CONSUMER HAVE?