We recently took the 2017 Hyundai Elantra in for unrelated repairs and found that the driver’s side rear door could not be opened from either the inside or the outside. The shop that was doing the repairs tried calling the local Hyundai dealer to see if they could offer some assistance in regards to this unusual situation, but …
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We recently took the 2017 Hyundai Elantra in for unrelated repairs and found that the driver’s side rear door could not be opened from either the inside or the outside. The shop that was doing the repairs tried calling the local Hyundai dealer to see if they could offer some assistance in regards to this unusual situation, but they would not return their calls. In order to finish the repairs we were having done, they needed to have the door open. Through research of their own, they found a way to finally get the door free and ended up having to replace the rear door latch. We ended up paying over $500 to have it fixed. The mileage on the car is just over 60,000 and is not covered under warranty anymore. Considering the rear doors are rarely used in this vehicle, we were shocked to see that there were problems with such little use over a short time. After doing further research on this problem, we found that there are many Hyundai owners that have been having this similar issue on all of the passenger doors. It scares me to think that this might happen in the future when we won’t be as lucky if there's an accident and have to exit the car quickly. I would hope that it can be seen that this is a very real safety issue and would consider a Safety Recall or Service Campaign for this problem.
NHTSA ODI #11425670
Mileage unknown · Jul 19, 2021
Latches/locks/linkages
Driver side rear door will not open from inside or outside this is a safety concern as I have children if any accident happens, they or no one in the seat has access to leave vehicle during an emergency.
NHTSA ODI #11425519
Mileage unknown · Jul 13, 2021
Latches/locks/linkages
The door locks on my Hyundai are not working properly. They do not open from the outside or inside, even though the lock buttons are operational and the key fob is working properly. It is a safety risk that they do not open properly in case of an accident or fire. I've read websites on several internet boards that this is a recu…
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The door locks on my Hyundai are not working properly. They do not open from the outside or inside, even though the lock buttons are operational and the key fob is working properly. It is a safety risk that they do not open properly in case of an accident or fire. I've read websites on several internet boards that this is a recurring issue with Hyundai vehicles and this poses a very big risk for owners. The body shop technician I took the vehicle to shared the same concerns about the faulty issues from Hyundai and is still working to resolve the issue part by part. The little CLS stopped working almost suddenly, with them opening from the outside after several attempts, to then not opening at all from the outside, to then not opening from the inside or outside. There is no open recall for this issue even though several individuals have reported and is a known defect.
NHTSA ODI #11424655
Mileage unknown · Jul 1, 2021
Latches/locks/linkages
Had multiple issues with being unable to open different doors. At this point it has happened to 3 or the 4 doors throughout time. Door will lock and unlock but am unable to open from inside or outside. I had 2 replaced under warranty, most recent one is no longer covered. It seems like a very big safety problem if people may b…
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Had multiple issues with being unable to open different doors. At this point it has happened to 3 or the 4 doors throughout time. Door will lock and unlock but am unable to open from inside or outside. I had 2 replaced under warranty, most recent one is no longer covered. It seems like a very big safety problem if people may be unable to exit the car in an emergency.
NHTSA ODI #11423047
Mileage unknown · Jun 20, 2021
Latches/locks/linkages
Both driver and passenger rear doors will not open from either the inside or outside. The only way to open is to bang just below the door handle repeatedly from the outside and sometimes the door will open. My fiance has only been able to get our children out once. This seems to be a common occurrence via blogs online. This is a…
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Both driver and passenger rear doors will not open from either the inside or outside. The only way to open is to bang just below the door handle repeatedly from the outside and sometimes the door will open. My fiance has only been able to get our children out once. This seems to be a common occurrence via blogs online. This is a terrible safety hazard for my children God forbid of a crash or fire and I couldn't get my children out. There should be no questions asked about recalling a faulty door that could save children's lives.
NHTSA ODI #11421562
Mileage unknown · Jun 7, 2021
Latches/locks/linkages
While unlocked 3 doors do not open from outside and one of the 3 occasionally won't open from the inside as well.
NHTSA ODI #11420014
Mileage unknown · May 25, 2021
Latches/locks/linkages
Issue 1: The brakes are locking up when used at a high rate of speed (high-ways/interstate). When braking and running over a slight bump in the road such as where the road has buckled due to heat or due to road repair work (or other larger bumps), the anti-lock brake system will lock up the tires which will cause the car to co…
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Issue 1: The brakes are locking up when used at a high rate of speed (high-ways/interstate). When braking and running over a slight bump in the road such as where the road has buckled due to heat or due to road repair work (or other larger bumps), the anti-lock brake system will lock up the tires which will cause the car to continue traveling at a high rate of speed without slowing effectively. It has almost caused several collisions by failing to brake in time to avoid hitting the car in front of it without switching lanes. Luckily, no cars have hit the Elantra when we have had to swerve last minute to avoid a crash that would normally be avoided. This has happened on the interstate in traffic and sudden stops by cars in front of us. It has also happened on off ramps while gradually slowing the vehicle to a stop. This could cause substantial injury or death to anyone in the car. I have taken this car to the dealership and multiple car repair shops. They have not been able to determine the cause or fix the issue. There are no warnings on the car. The first few times this happened the antilock brake light came on. Issue 2: The back passenger door will not open when using the door latch from the inside or the outside of the car. The car lock functions as normal and can be heard locking and unlocking. The door will not open to be able to be fixed. Hyundai will not repair the issue under the warranty, and has quoted a high sum to fix the issue. The technician said he would have to brake the door in order to fix the issue. Other car repair shops have confirmed this is a common problem with Hyundai vehicles. The other repair shops have not been able to open the door to fix the issue. There is not a recall on the door mechanism. This has not caused any damage or injury to a person as of yet, but we have not felt comfortable driving anyone in the Elantra as the door would not open in an emergency to allow someone to get out of the car.
NHTSA ODI #11418486
Mileage unknown · Apr 14, 2021
Latches/locks/linkages
2017 HYUNDAI ELANTRA. CONSUMER STATED THAT BOTH REAR DOORS HAVE MALFUNCTIONED. *LD THE CONSUMER STATED THE REAR DOORS DO NOT OPEN FROM THE OUTSIDE OR THE INSIDE. *JS
NHTSA ODI #11407664
83,000 miles · Nov 4, 2020
EngineLatches/locks/linkages
TL* THE CONTACT OWNS A 2017 HYUNDAI ELANTRA. THE CONTACT STATED THAT DRIVER'S AND PASSENGER'S SIDE REAR DOORS WERE UNLOCKED HOWEVER, THE DOORS FAIL TO OPEN FROM INSIDE AND OUTSIDE OF THE VEHICLE. ADDITIONALLY, THE PASSENGER'S SIDE FRONT SIDE DOOR FAILED TO OPEN FROM THE OUTSIDE OF THE VEHICLE HOWEVER, THE DOOR WAS ABLE TO BE OPE…
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TL* THE CONTACT OWNS A 2017 HYUNDAI ELANTRA. THE CONTACT STATED THAT DRIVER'S AND PASSENGER'S SIDE REAR DOORS WERE UNLOCKED HOWEVER, THE DOORS FAIL TO OPEN FROM INSIDE AND OUTSIDE OF THE VEHICLE. ADDITIONALLY, THE PASSENGER'S SIDE FRONT SIDE DOOR FAILED TO OPEN FROM THE OUTSIDE OF THE VEHICLE HOWEVER, THE DOOR WAS ABLE TO BE OPENED FROM INSIDE THE VEHICLE. THE DRIVER'S SIDE FRONT DOOR FAILED TO OPEN FROM THE OUTSIDE ON THE FIRST ATTEMPT. AFTER SEVERAL ATTEMPTS THE DOOR UNLOCKED FROM THE OUTSIDE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE. ELDER HYUNDAI (19077 HALL RD, MACOMB, MI 48044, (586) 838-1667) WAS CONTACT BY PHONE HOWEVER, THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
NHTSA ODI #11372994
70,000 miles · Jul 30, 2020
Latches/locks/linkages
TL* THE CONTACT OWNS A 2017 HYUNDAI ELANTRA, THE CONTACT STATED THAT THE REAR DRIVER'S AND PASSENGER'S DOORS FAILED TO UNLATCH. THE VEHICLE WAS TAKEN TO AN UNKNOWN HYUNDAI DEALER LOCATED IN VAN NUYS, CA, AND THE CONTACT WAS INFORMED THAT THE LOCKS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE…
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TL* THE CONTACT OWNS A 2017 HYUNDAI ELANTRA, THE CONTACT STATED THAT THE REAR DRIVER'S AND PASSENGER'S DOORS FAILED TO UNLATCH. THE VEHICLE WAS TAKEN TO AN UNKNOWN HYUNDAI DEALER LOCATED IN VAN NUYS, CA, AND THE CONTACT WAS INFORMED THAT THE LOCKS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Hyundai Motor America (Hyundai) is recalling certain 2017 Elantra vehicles. The affected vehicles may have a damaged Electronic Power Steering (MDPS) connector resulting in a loss of electric power steering assistance.
Consequence & remedy
Consequence: Loss of power steering assist would require higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the EPS motor, free of charge. The recall is expected to begin April 28, 2017. Owners may contact Hyundai customer service at 1-800-243-7766. Hyundai's number for this recall 161.
Hyundai Motor Company (Hyundai) is recalling certain 2017 Elantra vehicles. In the affected vehicles, the brake booster may fail, resulting in a loss of power brake assist.
Consequence & remedy
Consequence: A loss of power brake assist can lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: Hyundai has notified owners, and dealers will replace the brake system booster assembly, free of charge. The recall began on February 6, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 157.
Hyundai Motor Company (Hyundai) is recalling certain model year 2017 Hyundai Elantra vehicles manufactured April 15, 2016, to September 13, 2016, and Sonata vehicles manufactured May 27, 2016 to September 16, 2016. In these vehicles, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
Consequence & remedy
Consequence: In the event of a crash, an air bag that does not inflate fully increases the risk of injury.
Remedy: Hyundai will notify owners, and dealers will replace the driver's frontal air bag module, free of charge. The recall began February 13, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 156.
Hyundai Motor Company (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 29, 2014 to February 11, 2016, 2017 Elantra vehicles manufactured January 12, 2016 to February 22, 2016, and one 2016 Sonata Hybrid vehicle manufactured October 15, 2015. In these vehicles, the driver's frontal air bag may be missing a chemical enhancer required for the second stage air bag deployment, resulting in the second stage not deploying in certain crashes. The primary stage will deploy as intended.
Consequence & remedy
Consequence: An air bag that does not inflate increases the risk of injury.
Remedy: Hyundai will notify owners, and dealers will replace the driver's frontal air bag module, free of charge. The recall began on May 5,2016. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 144.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.