The doors will randomly stop working intermittently causing passengers to be stuck in the vehicle and in the event of an emergency making it difficult to safely exit the vehicle. The vehicle while In motion the engine would not function probably and would be flashing different engine light but never a code and the engine would s…
Read full complaint
The doors will randomly stop working intermittently causing passengers to be stuck in the vehicle and in the event of an emergency making it difficult to safely exit the vehicle. The vehicle while In motion the engine would not function probably and would be flashing different engine light but never a code and the engine would stop
NHTSA ODI #11555501
Mileage unknown · Nov 15, 2023
Engine
The entire engine failed and threw a rod on cylinder 3. My safety has been put at risk twice since the beginning of the engine troubles. The safety issue is I was merging onto a busy highways just fine until the accelerator wasn't doing anything. So frantically I had to start checking Visuals and there were none. There wer…
Read full complaint
The entire engine failed and threw a rod on cylinder 3. My safety has been put at risk twice since the beginning of the engine troubles. The safety issue is I was merging onto a busy highways just fine until the accelerator wasn't doing anything. So frantically I had to start checking Visuals and there were none. There weren't any warning signs of the impending doom of the engine. It would just die out of no where like someone unplugged it, but then it would start right back up. Upon Making it home safely, thankfully. I start looking at all the basics and decided to change the oil as well as it was coming due in mileage very soon. To my surprise I was a missing half of the oil I put in it last change. There are no oil puddles or marking where I park my car nor have I seen any oil leaks after driving it for a while. It's like the oil disappeared. Needless to say the oil was quite dirty looking but no metal chunks or pieces and low some how. That same night I was driving and out of no where I heard a knocking and within seconds of that mh car died/stalled/seized up. Rendering the car useless and could of been a very serious safety issue has it happened in traffic. I couldn't stare it or anything, buy luckily somehow just made it to the shoulder barely before it stopped for good. 2 questions. 1) where did my engine oil go as I know I put just under 5 qts of fresh oil in it in August and only a couple months later the issue started and I had almost been running the engine dry due to excessive oil consumption of the engine amd I never received a low oil light or anything warning on the dashboard 2) how the heck did the original brakes last longer than the not even 7 year old engine? 3) why is nothing being done to help us out as I seen hundreds of the same type of complaint. Low oil engine from excessive consumption, the random power cut offs, and the knock emanating from the same exact place as others in the engine. BigManufacturers defects
NHTSA ODI #11555340
Mileage unknown · Nov 13, 2023
Engine
The number 3 cylinder threw a rod through the cylinder wall. Previous to this happening the car HVAC fan wouldnt turn on unless switched to the on position and waited a while then it would suddenly turn on. It also would randomly shut down, not a stall, or the engine would lose power which happened to me the first shutdown of …
Read full complaint
The number 3 cylinder threw a rod through the cylinder wall. Previous to this happening the car HVAC fan wouldnt turn on unless switched to the on position and waited a while then it would suddenly turn on. It also would randomly shut down, not a stall, or the engine would lose power which happened to me the first shutdown of the engine merging onto the highway creating a huge safety problem. None of the warning lights were on and the car gave no indication of what was wrong or going on. The only time I got a warning light was a after the engine threw the rod. It shut down multiple times and/or had a loss of power. The engine only has 130k miles on it. Has been well taken care of with regular oil changes. It showed 0 signs before throwing the rod and made no noise. I'm only submitting it, because I can't be the only one who had this experience and would like there to be a record of it in order to ensure the safety of others and myself on the road.
NHTSA ODI #11554774
Mileage unknown · Nov 7, 2023
Engine
The initial problem was that the car began to stall out at slower speeds. This caused potential accident situations because of the sudden loss of control. We brought it to a service station which could not identify a specific problem. The car continued to experience this problem, so a couple of days later we brought it to a se…
Read full complaint
The initial problem was that the car began to stall out at slower speeds. This caused potential accident situations because of the sudden loss of control. We brought it to a service station which could not identify a specific problem. The car continued to experience this problem, so a couple of days later we brought it to a second service station. They thought it might be the crankshaft position sensor, so replaced that. While the second service was working on the car, they noticed a quiet knocking noise, which caused them to check the oil, which they found to be 3 quarts low, despite the fact that we had had the oil changed about 2 months (2,000 miles) earlier. There had been no warning light that the oil level was low prior to the service station checking it, and there was no indication of an oil leak. When we drove away from the second service station, the engine noise began getting much louder and the car again started stalling suddenly, so we brought it back to the service station. They indicated that the engine had likely been ruined as a result of the low oil situation, and suggested that we have it towed to a Hyundai dealership so they could address it. We did that, but Hyundai, after taking months to provide a response, determined that the problem was not one they would take responsibility for. We have done research and seen other consumers have this exact same problem, with similar non-support from Hyundai. I am also aware that there was a class action around this that seems to have been dismissed under odd circumstances. This problem is not akin to brakes wearing out; it is a clear manufacturing problem that causes very serious dangers to the public. Hyundai recognized this risk because they suggested a very aggressive oil-maintenance regimen to purchasers of these cars. They should stand behind their dangerous product. I have receipts and documentation supporting the above work by the service stations, including the prior oil change, if needed.
NHTSA ODI #11554063
Mileage unknown · Oct 24, 2023
Engine
On 6/3/2022 my car stalled in my work parking lot. My coworker was behind me and had to slow down as to not hit me. I took my car to a local Service Station who services our Company's cars as driving to the Hyundai Dealer would have been too far. They told me that it was out of oil. The oil light never went on and there were no …
Read full complaint
On 6/3/2022 my car stalled in my work parking lot. My coworker was behind me and had to slow down as to not hit me. I took my car to a local Service Station who services our Company's cars as driving to the Hyundai Dealer would have been too far. They told me that it was out of oil. The oil light never went on and there were no oil stains in our garage where I park my car, nor anywhere else where I parked. I had 89,210 miles on my car at that time. Then on October 20, 2022, at 99,666 miles I was driving and it stalled again. Fortunately I was at a stop sign. When I brought it to the same service station again, they said it was out of oil. Again, the oil light never went on at any time to warn me. My VIN number does not come up in any of the Hyundai safety recalls for engine related issues, nor for the extended warranty yet I have the same issues as other engines included in the recall. Additionally they will not cover the repair (my engine needs replacement) as I did not go to a Hyundai Dealer. Yet I went to the closest place when I initially had the issue and I have had bad experiences with the Hyundai Dealer by my home. I had no idea the issue was related to the powertrain warranty or that Hyundai engines had these issues or I would have taken it to a different Hyundai Dealer before the 100,000 mile warranty was up. I know that is not the focus here but rather the safety issue however I just wanted to include that information for what it is worth. Currently, I travel with the risk of my engine stalling if it runs out of oil with no warning due to the warning light never coming on to date. The only recourse is to continually check the oil. This has occurred even in between oil changes. I can provide my Service receipts as well.
NHTSA ODI #11551617
Mileage unknown · Oct 9, 2023
Electrical SystemEngine
While at red lights, coasting or waiting in drive-thru the car starts jerking and shaking. Will stall and fail to accelerate, sometimes coming a complete stop. Turning on and off the vehicle only works some of the time. This started in 2020 and went on for months while Hyundai kept "fixing" the car. Coils were replaced in 2020.…
Read full complaint
While at red lights, coasting or waiting in drive-thru the car starts jerking and shaking. Will stall and fail to accelerate, sometimes coming a complete stop. Turning on and off the vehicle only works some of the time. This started in 2020 and went on for months while Hyundai kept "fixing" the car. Coils were replaced in 2020. Now again in 2023, exact same issue. On 9/29/23 car starting jerking while waiting at red light, turning car on and off worked. On 10/1/2023 car starting jerking and shaking while waiting in a drive thru, this time it did not stop no matter how many times I turned my car on and off. They are trying to tell me this is wear and tear on my part. Car is no longer drivable since you never know when this issue will happen.
NHTSA ODI #11549027
Mileage unknown · Oct 6, 2023
Engine
On 9/13 my engine stopped as I was coming to a stop at an intersection. I put the vehicle in park and restarted the engine. This happened three more times within a 2 mile drive. The vehicle was towed to the dealership. On 10/6 I was told my vehicle was repaired. I drove it approximately 3 miles and the engine stopped as I pres…
Read full complaint
On 9/13 my engine stopped as I was coming to a stop at an intersection. I put the vehicle in park and restarted the engine. This happened three more times within a 2 mile drive. The vehicle was towed to the dealership. On 10/6 I was told my vehicle was repaired. I drove it approximately 3 miles and the engine stopped as I pressed the break approaching an intersection. It then occurred twice more as I was attempting to safely pull over. On both dates, I was driving in traffic and was nearly rear ended putting my safety at risk as well as the safety of other drivers. The dealership told me there was no code and tried to have me pick up the vehicle after the first instance. I refused, insisting that the vehicle is not safe to drive. The dealership repair paperwork shows that they did duplicate the issue and did receive code p0014. Ultimately the camshaft assembly and other components were replaced. When phoning the dealership on 10/6 to report my problem, I received assistance in the form of a loaner vehicle and was told that they needed to investigate my vehicles problem “further”.
NHTSA ODI #11548744
Mileage unknown · Oct 4, 2023
EnginePower Train
when driving (typically at a low speed) the engine will shut off with no warning.
NHTSA ODI #11548141
Mileage unknown · Oct 2, 2023
Engine
My vehicle is stalling and there are sounds coming from engine. The stalling issue is happening on the highways that might cause the accident which can be life taking. Am not sure to be done get this fixed
NHTSA ODI #11547794
Mileage unknown · Sep 28, 2023
Engine
On 4/3/2023, our 2017 Hyundai Elantra was taken to Bob Howard Hyundai in Oklahoma City, Oklahoma to diagnose why it kept dying after putting gas in it. It was eventually serviced on 4/17/23 by determining they needed to replace the intake camshaft oil flow control valve, as well as a synthetic oil change, including filter and ga…
Read full complaint
On 4/3/2023, our 2017 Hyundai Elantra was taken to Bob Howard Hyundai in Oklahoma City, Oklahoma to diagnose why it kept dying after putting gas in it. It was eventually serviced on 4/17/23 by determining they needed to replace the intake camshaft oil flow control valve, as well as a synthetic oil change, including filter and gasket-engine oil plug. Almost three months later, on 8/20/23, in Tulsa, the car just stopped running suddenly, with no active warning lights, and we found it had completely spewed out all its oil! My [XXX] son could have been killed had it happened on the highway! We had it towed to Danny's Auto Repair in Sand Springs, OK. They determined the oil drain plug had completely fallen out while driving, causing the total oil loss- and resulting in the car to come to a stop, and the engine to be ruined. They documented the undercarriage of the vehicle to show there was no other damage, and after contacting our extended warranty plan we had purchased, we were told this was not covered under the warranty. Danny's then contacted Bob Howard Hyundai in OKC, explained the issue, and Bob Howard's requested the vehicle be towed to them as they would need to see for themselves. We had it towed 108 miles back to OKC. After inspecting the vehicle, Bob Howard's contacted Danny's on 9/5/23 to inform them/us, they are NOT responsible for the engine. We sent certified letters to both Bob Howard and to Hyundai Consumer Affairs, and they opened case #[XXXXXXX]. They said Bob Howard would have to address the issue & they would follow up with them. They did, and Bob Howard again said not responsible. We reported to Better Business Bureau, and have left a message for an attorney to review the circumstances. Then today researched several Hyundai lawsuits about this same issue hundreds of other customers have had. Nothing has been done. Hyundai won't take responsibility. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Hyundai Motor America (Hyundai) is recalling certain 2017 Elantra vehicles. The affected vehicles may have a damaged Electronic Power Steering (MDPS) connector resulting in a loss of electric power steering assistance.
Consequence & remedy
Consequence: Loss of power steering assist would require higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the EPS motor, free of charge. The recall is expected to begin April 28, 2017. Owners may contact Hyundai customer service at 1-800-243-7766. Hyundai's number for this recall 161.
Hyundai Motor Company (Hyundai) is recalling certain 2017 Elantra vehicles. In the affected vehicles, the brake booster may fail, resulting in a loss of power brake assist.
Consequence & remedy
Consequence: A loss of power brake assist can lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: Hyundai has notified owners, and dealers will replace the brake system booster assembly, free of charge. The recall began on February 6, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 157.
Hyundai Motor Company (Hyundai) is recalling certain model year 2017 Hyundai Elantra vehicles manufactured April 15, 2016, to September 13, 2016, and Sonata vehicles manufactured May 27, 2016 to September 16, 2016. In these vehicles, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
Consequence & remedy
Consequence: In the event of a crash, an air bag that does not inflate fully increases the risk of injury.
Remedy: Hyundai will notify owners, and dealers will replace the driver's frontal air bag module, free of charge. The recall began February 13, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 156.
Hyundai Motor Company (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 29, 2014 to February 11, 2016, 2017 Elantra vehicles manufactured January 12, 2016 to February 22, 2016, and one 2016 Sonata Hybrid vehicle manufactured October 15, 2015. In these vehicles, the driver's frontal air bag may be missing a chemical enhancer required for the second stage air bag deployment, resulting in the second stage not deploying in certain crashes. The primary stage will deploy as intended.
Consequence & remedy
Consequence: An air bag that does not inflate increases the risk of injury.
Remedy: Hyundai will notify owners, and dealers will replace the driver's frontal air bag module, free of charge. The recall began on May 5,2016. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 144.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.