2016 Hyundai Elantra

I HAVE HAD PROBLEMS WITH MY VEHICLE FOR A YEAR NOW. I TOOK THE CAR TO HYUNDAI SEVERAL TIMES TO GET MY VEHICLE SERVICE AND EACH TIME THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE PROBLEMS I AM EXPERIENCING ARE A DELAY IN ACCELERATION, CAR SHUTS OFF OCCASIONALLY WHILE DRIVING, CAR SHUT OFF OCCASIONALLY WHEN SWITCHING TO REVERSE, THE CAR ALWAYS SHAKES AND MAKES A WEIRD NOISE JUST BEFORE SHUTTING OFF. THE CAR JERKS WHEN DRIVING SPONTANEOUSLY, LOW TAPPING NOISE UNDER THE HOOD THAT COULD BE HEARD INSIDE THE VEHICLE. I HAVE VIDEOS OF MY CAR SHUTTING OFF WHILE DRIVING AND BACKING UP. I ALSO HAVE VIDEOS OF THE TAPPING NOISE AND SHAKING JUST BEFORE SHUTTING OFF. THE LAST TIME I TOOK MY CAR TO BE SERVICED I WAS TOLD THAT THE OIL PRESSURE PUMP AND EXHAUST CVT NEED REPLACEMENT. I WAS TOLD THE HYUNDAI TECHLINE INSTRUCTED THE TECHNICIAN NOT TO MAKE ANY REPAIRS BECAUSE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM. I WAS ADVISED BY A HYUNDAI CASE MANAGER TO TAKE MY VEHICLE TO ANOTHER HYUNDAI SHOP TO SEE IF THEY CAN DUPLICATE THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2016 HYUNDAI ELANTRA. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT TOOK THE VEHICLE TO CRAIN HYUNDAI OF CONWAY (1003 N MUSEUM RD, CONWAY, AR 72032, (501) 470-7300) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. ON ONE OCCASION, WHEN STARTING THE VEHICLE, AN ABNORMAL NOISE WAS HEARD COMING FROM THE ENGINE AND THE ENGINE SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED 50% OFF THE COST OF THE ENGINE REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS UNKNOWN.

I NOTICED THAT MY GAS MILEAGE WAS HORRIBLE SO I TOOK IT IN AND HAD THE OIL CHANGED AND A TUNE UP DONE. THEN IT CONTINUED TO RUN BAD AND THEN IT STARTED SHUTTING OFF. AFTER LIKE 1 WEEK MY ENGINE LIGHT CAME ON AND I TOOK IT TO A MECHANIC AND THEY SAID MY ENGINE NEEDED TO BE REPLACED. I TOOK IT TO THE HYUNDAI DEALER AND THEY CONFIRMED THE ENGINE WAS. THE WORST PART ABOUT ALL THIS IS IT ONLY HAD 54,000 MILES ON IT.

THE CAR WAS TAKEN TO THE DEALERSHIP DUE TO THE LOST OF POWER FROM THE ENGINE WAS TOLD TO REPLACE THE CATALYTIC CONVERTER. THE CAR WAS DRIVEN FROM THE DEALER UNTIL THE PART ARRIVED. THE CAR HAD KNOCKING, ENGINE LIGHT/OIL CAME ON AS WELL AS HAD TO START AND RESTART THE ENGINE. I WAS LATER TOLD THE CAR HAD A MANUFACTURER DEFECTIVE ENGINE. THE CAR KNOCKS, ENGINE SOUNDS STRANGE. THE ENGINE WAS TO BE REPLACE AS A COURTESY BY HYUNDAI USA THE MANUFACTURER DUE TO MANUFACTURER ENGINE HAD RECENTLY EXPIRED ON THE DEFECTIVE ENGINE. THE CLAIMS REP FOR HYUNDAI USA SAID MY ENGINE WOULD BE COVERED LATER AFTER THE CLAIM WAS DENIED. THE DENIAL WAS BASED OF THE MANUFACTURER CLAIMS THE UPKEEP OF REPAIRS/MAINTENANCE WAS LACKING EVEN THOUGH MAINTENANCE WAS TRACKED. I ASSUMED MANUFACTURED DEFECT WAS BASED ON THE CONSTRUCTION OF HOW THE ENGINE WAS MADE. MY TRUST AND LOYALTY TO BUSINESSES ARE TRULY LACKING DUE TO THE FACT I PUT MY TRUST IN THE PROFESSIONALS LIKE THE DEALERSHIP, LIKE HYUNDAI USA IN PROVIDING A SAFE WELL MADE VEHICLE. THE CAR LOSES POWER AS THE VEHICLE INCREASE WITH HIGH SPEED ON THE HIGHWAY WITH SHAKING AND CLANKING SOUNDS A CLANKING CLANK CLANK NOISE. THE LOSS OF POWER GOING UP A HILL AND OR EMBANKMENT SAME SOUNDS MENTION BEFORE.

VEHICLE HAS 115,000 MILES AND HAS HAD REGULAR MAINTENANCE EVERY 4000-5000 MILES. DROVE THE CAR 376 MILES YESTERDAY AND CAMPED OVERNIGHT. NOT 30 MILES FROM LEAVING THE CAMPSITE THIS MORNING MY CAT STARTS HAVING PROBLEMS ACCELERATING UP HOLD AND KNOCKS WHEN THE ENGINE GOES OVER 2500RPMS. NO INDICATOR LIGHTS. I CONTINUE DRIVING TOWARD THE NEAREST AUTO SERVICE STATION (30 MILES) BUT THE CAR DOESN'T MAKE IT. GOING UP A HILL IT ACCELERATED LESS AND LESS UNTIL IT STOPPED AT WHICH POINT THE BATTERY AND OIL LIGHTS CAME ON. HAD THE CAR TOWED AND THE MECHANIC SAYS THE ENGINE IS LOCKED UP AND THERE WAS NO OIL IN THE VEHICLE AT ALL. HIS RECOMMENDATION IS A NEW ENGINE. NO INDICATOR LIGHTS CAME ON UNTIL THE CAR DIED.