2014 Hyundai Elantra

TL* THE CONTACT OWNS A 2014 HYUNDAI ELANTRA. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE FISHTAILED, STRUCK A GUARDRAIL, SPUN AROUND, AND TRAVELED ACROSS SEVERAL LANES OF TRAFFIC. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER APPROXIMATELY 45 MINUTES. THE DRIVER SUSTAINED MINOR NECK AND BACK INJURIES, BUT NO MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO FITZGERALD'S COUNTRYSIDE HYUNDAI (27419 US HWY 19 N, CLEARWATER, FL 33761, (888) 794-1694) WHERE THE MANUFACTURER SENT A FIELD INSPECTOR TO DIAGNOSE THE CAUSE OF THE FAILURE, BUT NO FAILURE WAS FOUND. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. *TT *JB

TL* THE CONTACT OWNS A 2014 HYUNDAI ELANTRA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT CALLED THE LOCAL DEALER PRESTIGE HYUNDAI (768 E CHESTER ST, KINGSTON, NY 12401 (845) 339-3313) WHERE THE CONTACT WAS INFORMED TO SCHEDULE A SERVICE APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 64,000.

ENGINE FAILURE DUE TO OIL SHAVINGS DAMAGING ENGINE. MANUFACTURER SKIPPED A STEP IN THIS PROCESS. ENGINE TICKS WHEN ACCELERATING AND SHAKES. MANUFACTURER EVEN DIAGNOSED THE ENGINE NEEDING REPLACEMENT BUT WILL NOT REPLACE IT UNDER WARRANTY BECAUSE I AM THE SECOND OWNER. I HAVE MAINTENANCED THE VEHICLE REGULARLY AND KEPT IT IN GOOD CONDITION

ON DECEMBER 8, 2017 I PURCHASED A 2014 HYUNDAI ELANTRA COUPE. ON AUGUST 3, 2018 WHILE DRIVING ON THE HIGHWAY THE CAR STARTED MAKING RATTLING NOISES. I PULLED OVER AND THE CAR SHUT DOWN. I HAD TO HAVE THE CAR TOWED. I CONTACTED THE HYUNDAI CORPORATION. I WAS INSTRUCTED TO TAKE THE CAR TO MY LOCAL HYUNDAI DEALERSHIP. THE HYUNDAI CONTACT STATED THAT IT WAS NOT NORMAL THAT A THREE YEAR OLD HYUNDAI AUTOMOBILE ENGINE SHOULD DIE. THE HYUNDAI CONTACT STATED THAT MY LOCAL HYUNDAI DEALERSHIP SHOULD PERFORM A PA. PA IS A PRIOR APPROVAL. THE PA WAS PERFORMED AND ALONG WITH THE HYUNDAI DEALERSHIPS DIRECTOR OF SERVICE KEVIN ANDERSON SUPPORT, AND AGREEMENT OF ABNORMALITY, THE PA WAS SUBMITTED. THE PA CAME BACK AS DENIED STATING 'EXCESSIVE MILEAGE'. THE DIRECTOR OF SERVICE DISAGREED AND RESUBMITTED THE PA. THE CASE WAS ELEVATED TO A HYUNDAI CORPORATE CASE MANAGER BY THE NAME CAMERON. CAMERON REJECTED THE PA AS WELL BUT CHANGED THE REASONING TO 'MILEAGE OVER WARRANTY'. THE WHOLE REASON FOR THE PA IN THE FIRST PLACE WAS BECAUSE THE CAR WAS OUT OF WARRANTY. I AT THIS POINT ON AUGUST 31, 2018 OVERNIGHTED A LETTER TO THE CEO OF HYUNDAI MR. KYUNG SOO LEE. TO DATE I HAVE RECEIVED NO RESPONSE FROM THE HYUNDAI CORPORATION. IN SPEAKING WITH THE DEALERSHIP SERVICE DIRECTOR I WAS INFORMED THAT AT HIS DEALERSHIP ALONE THERE ARE 5/6 HYUNDAI ELANTRAS THAT HAVE LOST THEIR ENGINES. HE ALSO INFORMED ME THAT THE HYUNDAI SONATA HAS AN OPEN RECALL ON THE ENGINE. HE STATED THAT THE ENGINES FOR BOTH THE SONATA AND ELANTRA VEHICLES ARE CURRENTLY BACK ORDERED FOR A TERM OF AT LEAST 1 TO 2 YEARS. IN MY PERSONAL ONLINE RESEARCH I HAVE FOUND COMPLAINTS OF THE EXACT CIRCUMSTANCES HAPPENING TO THE ELANTRA ENGINES: HIGHWAY DRIVING, NO WARNING INDICATORS, RATTLING NOISES, VEHICLE STOPPING, AND ENGINE DEAD. I AM ENCLOSING THE CEO LETTER ALONG WITH THE PA DOCUMENTATION.

2014 ELANTRA GT MANUAL 6 SPEED, PURCHASED 8/6/18 WITH 31,636 MILES FROM A NON HYUNDAI DEALER IN MASSACHUSETTS. I LIVE IN UPSTATE NY. THE CAR CAME WITH A 90 DAY OR 3,750 MILE DEALER WARRANTY, AND IS STILL UNDER THE FACTORY WARRANTY UP TO 60,000 MILES. I'M THE 2ND OWNER. AT APPROX 34,500 MILES, ON 10/5/18, WHILE ACCELERATING UPHILL, THE ENGINE BEGAN TO MAKE A SHARP AND LOUD RAPPING AND SQUEALING NOISE AND LOST POWER. I WAS IN HEAVY TRAFFIC ON A COUNTRY ROAD WITH NO WHERE TO STOP, BUT I MANAGED TO PULL OVER AFTER COASTING DOWNHILL FOR APPROXIMATELY ONE MILE. I CHECKED THE ENGINE OIL IMMEDIATELY AND THERE WAS NO OIL SHOWING ON THE DIPSTICK. I CALLED MY WIFE TO COME AND PICK ME UP AND ASKED HER TO BRING 3 QUARTS OF SAE 5-20 OIL AS INDICATED ON THE FILL CAP. IT TOOK 2 QUARTS OF ADDED OIL FOR ANY OIL TO SHOW ON THE DIPSTICK, INDICATING THAT THERE HAD BEEN SIGNIFICANT AND EXCESSIVE OIL CONSUMPTION IN THE 2 MONTHS FROM MY DATE OF PURCHASE, AT WHICH TIME THE DIPSTICK INDICATED THAT THE OIL WAS AT THE FULL LEVEL. THE CAR HAD AN OIL CHANGE PRIOR TO MY PURCHASE PER THE SALESMAN AT THE DEALERSHIP WHERE I BOUGHT THE CAR. THERE WERE NO WARNING LIGHTS ON PRIOR TO THE ENGINE FAILURE, AND NON CAME ON AFTERWARD. THE CAR IS AT A LOCAL HYUNDAI DEALER BEING DIAGNOSED. THE HYUNDAI DEALER PROVIDED ME WITH A LOANER CAR "FOR THE DURATION", THAT THEY TOLD ME WAS INCLUDED AS PART OF THE FACTORY WARRANTY AND WOULD BE FREE OF CHARGE. I SUSPECT A CRANKSHAFT BEARING, CON ROD BEARING AND/OR WRIST PIN FAILURE, AND SEIZED PISTON(S) DUE TO OIL STARVATION.

AS I WAS DRIVING MY OIL LIGHT CAME ON, IT WAS FLICKERING ON AND OFF THEN ALL OF A SUDDEN MY CAR JUST STOPPED AND THE CHECK ENGINE, BATTERY, AND OIL LIGHT CAME ON. I TOOK IT TO THE SHOP THE TOLD ME IT WAS THE BATTERY, SO I REPLACED IT. 2 MONTHS LATER THE SAME THING HAPPENED AND I WAS TOLD IT WAS THE FUEL PUMP, SO I REPLACED THE FUEL PUMP, AND HAD THE OIL CHANGED. NOW IT'S BEEN 3 MONTHS AND I AM HAVING THE SAME ISSUE. I LOVE MY ELANTRA BUT THIS ISSUE IS CAUSING ME MORE MONEY AND TIME. NO CODES COME UP WHEN THEY HOOK IT UP FOR DIAGNOSTICS SO THIS HAS TO BE AN ISSUE WITH A FAULTY PART IN THE CAR.

I STARTED MY CAR WITH NO PROBLEM AND DROVE MAYBE 15 MIN FROM MY HOME. I WENT INTO THE STORE AND CAME BACK OUT AND THE CAR STRUGGLED TO START. AFTER THE SECOND ATTEMPT THE CAR STARTED ALTHOUGH IT DIDN'T SOUND RIGHT. AFTER DRIVING A MINUTE UP THE ROAD THE CAR SHUT COMPLETELY OFF AND WOULDN'T START. AFTER SEVERAL FAILED ATTEMPTS OF TRYING TO START MY CAR I HAD IT TOWED TO MY HOME. I HAD A MECHANIC COME TO CHECK IT OUT AND WAS TOLD THAT THERE WERE METAL SHAVINGS IN THE OIL, WHICH IS A SIGN THAT THE ENGINE WAS FAILING. I THEN EXPLAINED TO HIM THAT THE CAR HAS BEEN KNOCKING FOR A FEW MONTHS AND HE INFORMED ME THAT HYUNDAI RECALLED A FEW MODELS FOR THE SAME REASON. I DID SOME RESEARCH ON MINE AND REALIZED THERE ARE SEVERAL PEOPLE WITH THE SAME ISSUE AND HYUNDAI HAS DONE NOTHING ABOUT IT.

DEC OF 2017 THE CAR STALLED WHILE I WAS DRIVING THROUGH A TUNNEL. LUCKILY WE WEREN'T MOVING REALLY DUE TO TRAFFIC. THE CAR STARTED RIGHT UP AND WAS FINE. JAN 2018 MY ENGINE STARTED TO MAKE A LOUD THUMPING SOUND, ESPECIALLY UPON COLD START UP. BROUGHT VECHILE IN FEB 2018 BC THE SOULS WAS STARTING TO HAPPEN ALL THE TIME. FIRST TRIP INTO HYUNDAI THEY TOLD ME THERE WERE NO CODES COMING UP AND IT T WAS BC OF MY OIL FILTER NOT BEING BE CORRECT SIZE. HOWEVER, I HAVE HAD MY OIL CHANGES DONE EVERY 3-5 THOUSAND MILES AND NEVER ONCE HAD ANY ISSUE, EVER. MIND YOU MY CAR JUST TURNED THREE. THEY CHANGED THE OIL FILTER EVEN THOUGH I LITERALLY HAD AN OIL CHANGE ABOUT TWO WEEKS EARLIER AND THE ISSUES STARTS IN DECEMBER. NOTHING CHANGED AND NOTHING WAS FIXED, THE SOUND WAS STILL THERE. BROUGHT IT BACK ABOUT A WEEK AND A HALF LATER OVERNIGHT SO THEY COULD DO THE COLD STARTUP. HYUNDAI CALLED ME THAT MORNING AND SAID MY ENGINE WAS FAILING AND THAT I NEEDED A NEW ONE REPLACED. I WAITED THREE MONTHS FOR THE REPLACEMENT ENGINE BC IT WAS ON BACK ORDER NATIONWIDE. I RELIEVED THE CAR BACK MID MAY ON A SATURDAY. THAT FOLLOWING MONDAY THE CAR WAS DEAD. COULD NOT START IT. THE CAR WAS TOWED TO HYUNDAI, AND THE BATTERY WAS DEAD. HYUNDAI REPLACED THE BATTERY. ABOUT TWO WEEKS LATER I STARTED HAVING ISSUES WHILE IDLING AND IN GEAR. THE ENGINE WAS SKATING AND MY RPMS WERE GOING OVER 1 JUST SITTING. I BROUGHT THE CAR IN AND THEY AGAIN TOLD ME THERE WERE NO CODES AND THAT THE ENGINE NEEDED TO GET USED TO THE CAR AGAIN. ANOTHER TWO WEEKS GO BY AND NOW IT'S GETTING WORSE AND IT'S ESPECIALLY BAD IN REVERSER. I BROUGHT IT BACK IN AND THEY SAID THAT I NEEDED MY IGNITION COIL PACKS CHANGED BC MY ENGINE IS MISFIRING. THEY SENT ME HOME WITH MY CAR AND SAID IT WAS FINE TO DRIVE. A FEW DAYS LATER I LEAVE WORK AND IT WON'T START AGAIN. IT WAS TOWED TO HYUNDAI AND THEY CAN'T FIND ANYTHING WRONG.

WHILE DRIVING THE CAR DIES. ANY SPEED WHETHER ON FREEWAY OR CITY STREETS. DASH LIGHTS COME ON, ENGINE DIES, PUT CAR IN NEUTRAL AND IT STARTS BACK UP FOR ABOUT 10 TO 15 MIN THEN DOES IT AGAIN. THIS IS VERY UNSAFE AND IS AN ACCIDENT WAITING TO HAPPEN. NO WARRANTY ON CAR CAUSE ITS AT 70,000 MILES, MY ONLY MEANS OF TRANSPORTATION AND DON'T HAVE MONEY TO DUMP INTO A 4 YR OLD CAR WITH 70,000 MILES. I SEE THIS IS A PROBLEM WITH A LOT OF THESE CARS, YET NO RECALL. THERE HAS TO BE AN ISSUE RELATED TO ALL AND IT SHOULD BE FIXED BY HYUNDAI SINCE IT IS A HUGE SAFETY ISSUE.

THERE IS A RECALL ON 2011-14 HYUNDAI SONATA'S AND SANTA FE'S, ELANTRA'S SHOULD ALSO BE INCLUDED WITH THIS RECALL. THE ENGINE FAILED ON OUR 2014 ELANTRA AS MY 16 YEAR OLD SON WAS TAKING IT TO THE DEALERSHIP TO GET AN OIL CHANGE. HYUNDAI IS REPLACING THE ENGINE, AND EXTENDING THE WARRANTY. HOWEVER I WANT TO INSURE THAT ELANTRAS ARE CONSIDERED AS PART OF THE RECALL.