2012 Hyundai Accent

The contact owns a 2012 Hyundai Accent. The contact stated that after receiving an oil change on the vehicle and driving approximately 20 MPH, there was a knocking sound coming from the vehicle. The contact stated that there was a metal-on-metal sound. There was an air temperature sensor warning light illuminated. The vehicle was diagnosed by an independent mechanic with an oil control valve failure. The oil control valve was replaced; however, the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 116,000.

The contact owns a 2012 Hyundai Accent. The contact stated while driving at an undisclosed speed, the vehicle stalled. Several unknown warning lights were illuminated. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to an independent mechanic where the transmission filter, the transmission, and the spark plugs were replaced and other unknown repairs were completed; however, the failure reoccurred increasingly while driving. The vehicle was towed to the contact's residence several times. The contact stated that upon starting the vehicle, he saw smoke coming through the A/C vents and from underneath the hood of the vehicle. An unknown dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 5,000. The consumer stated smoking in the dash, under the hood, and the back end of the vehicle, and all codes failure.

The electric power steering (EPS) system in my Hyundai Accent 2012 5-door hatchback intermittently stops and starts working, and when it does not work, a dashboard red EPS light comes on. This problem has been occurring on and off for a few months now. When the system is not working, the car becomes very difficult to steer, especially at slow speeds. The problem seems to occur more frequently in cold weather at start up, occasionally occurs in warmer weather, and often resolves itself after driving the vehicle for awhile, but sometimes starts while driving. Because the problem is intermittent and the strength needed to steer at slow speeds is significant, there is a safety risk. Because the problem is intermittent, it has not been reproduced by a dealer or service center. The vehicle has not been inspected by the manufacturer but I plan to have them do this when I take the car in for other recall work. This problem sounds very similar to the one triggering a recall in Hyundai Elantra vehicles in 2015 (recall number 127). I see from online reports that other Hyundai Accent owners and owners of other Hyundai vehicles reporting similar issues and I wonder whether Hyundai should be required to recall all vehicles with similar EPS systems to fix this issue. Thank you for reviewing this report.