NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
837 reportsMileage unknown · May 24, 2025
Forward Collision AvoidanceService Brakes
During a storm when backing up out of parking spot the prologue did an emergency breaking procedure , engaging the parking break. (There was no one behind me or anything in the way) and left me stuck in the middle of the street until I could figure out what happened. I had to manually release the parking brake and as I did tha…
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During a storm when backing up out of parking spot the prologue did an emergency breaking procedure , engaging the parking break. (There was no one behind me or anything in the way) and left me stuck in the middle of the street until I could figure out what happened. I had to manually release the parking brake and as I did that, I then almost ran into someone that was trying to go around me while I was a full stop. Since this happened randomly, I was not fully sure what was going on . This creates a huge safety hazard when there is no reason for it. There are many reports of this in forums that say just turn it to warning only mode, which then removes a safety feature that 1, was paid for and 2 could actually prevent a accident
NHTSA ODI #11662979
Mileage unknown · May 24, 2025
Back Over PreventionForward Collision AvoidanceSteering
cuando obtuve el vehiculo a los 5 meses comenso con un golpeteo al girar el volante lo lleve al consecionario y me dijeron que tenia que cambiarle una pieza pero que no la tenian que tocaba esperar un tiempo. pregunte si no habia ningun problema y me dijeron que no que podia seguir conduciendo asi el vehiculo. yo lo lleve en el…
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cuando obtuve el vehiculo a los 5 meses comenso con un golpeteo al girar el volante lo lleve al consecionario y me dijeron que tenia que cambiarle una pieza pero que no la tenian que tocaba esperar un tiempo. pregunte si no habia ningun problema y me dijeron que no que podia seguir conduciendo asi el vehiculo. yo lo lleve en el mes de enero y hasta el mes de abril me llamaron para decirme que la pieza habia llegado. esto me puso en riesgo porque ese golpe cada vez es mas fuerte. alguien externo me dijo que eso era muy peligroso andar asi porque me puedo quedar sin direccion en cualquier momento. el vehiculo nunca me dio una luz de advertencia.mi segungo problema es que cuando voy conduciendo el vehiculo frena bruscamente como si detectara algo en la carretera este es muy sensible y me parese peligroso porque si esto me lo hace en una via de alta velocidad puede causar un accidente, lo mismo pasa cuando doy reversa. este problema no lo he puesto en conocimiento de nadie
NHTSA ODI #11662913
Mileage unknown · May 23, 2025
Forward Collision Avoidance
Driving very slowly with plenty of distance from me and the car in front of me, car's auto emergency braked HARD. Thought this was a one off but this happened it my other Prologue this week (we own 2) so I decided to report. Scary event that makes you think you hit something and could potentially cause whiplash
NHTSA ODI #11662778
Mileage unknown · May 23, 2025
Forward Collision Avoidance
Crawling in traffic at low speed 5-10 miles per hour when the auto emergency brake initiated a complete hard stop for no reason. I was not in danger of hitting the car in front of me. Car braked so hard that I thought I had hit something.
NHTSA ODI #11662776
Mileage unknown · May 20, 2025
Electrical SystemForward Collision AvoidanceFuel/propulsion System
Automatic braking is very sensitive, especially in the rain, and even more so when backing up in the rain. The unexpected braking happened to me at a rotary for no apparent reason, and numerous times in reverse. Service Vehicle Soon Light/(Propulsion System Failure) came on randomly at around 4000 miles. Within a day or so it …
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Automatic braking is very sensitive, especially in the rain, and even more so when backing up in the rain. The unexpected braking happened to me at a rotary for no apparent reason, and numerous times in reverse. Service Vehicle Soon Light/(Propulsion System Failure) came on randomly at around 4000 miles. Within a day or so it turned off. Nothing with the car seemed to be effected. Then around 4500 symbol turned on again and has been on for a day or so. No notable issues.
NHTSA ODI #11662202
Mileage unknown · May 20, 2025
Electrical SystemExterior Lighting
While driving to work both digital screens turned off, I have no data, no speedometer, nothing. I pulled over and turned off the car and it did not reset nor come back on.
NHTSA ODI #11662047
Mileage unknown · May 19, 2025
Back Over Prevention
When going in reverse my Prologue will slam on the brakes even when there is nothing behind me.
NHTSA ODI #11661921
Mileage unknown · May 19, 2025
Exterior Lighting
Often after signaling and completing a right turn, the momentum of the turn signal stalk automatically returning to the off position carries it slightly past center, causing the left turn signal to flash 3 times. This can lead to confusion for other drivers. For example, when I am turning onto a multi-lane roadway, they may mi…
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Often after signaling and completing a right turn, the momentum of the turn signal stalk automatically returning to the off position carries it slightly past center, causing the left turn signal to flash 3 times. This can lead to confusion for other drivers. For example, when I am turning onto a multi-lane roadway, they may mistakenly believe that I intend to immediately merge into their lane and react defensively, disrupting traffic flow in potentially dangerous ways. This has not been inspected and confirmed yet by my dealer service department, but unfortunately seems to be a common complaint made by other Prologue drivers that I've conversed with. This issue has also been observed by Chevrolet Blazer EV owners as their vehicle utilizes identical turn signal stalk components.
NHTSA ODI #11661827
Mileage unknown · May 19, 2025
Forward Collision AvoidanceSteeringSuspension
Around 500 miles into my lease the CV Balljoint is making a creaking noise. Now the noise extends to both front cv joints and the clicking or knocking sound is all the time, every turn now. Spoke to dealer and they said this is a known issue and they are working on it but nothing so far. In addition, the emergency braking syste…
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Around 500 miles into my lease the CV Balljoint is making a creaking noise. Now the noise extends to both front cv joints and the clicking or knocking sound is all the time, every turn now. Spoke to dealer and they said this is a known issue and they are working on it but nothing so far. In addition, the emergency braking system is too sensitive. On a small bump the car emergency braking kicked in and slammed on the brakes for no apparent reason. This happened over 14 times in the first 3 months. Eventually, I had to turn off my collision braking. Several times I thought the car tires exploded. Dangerous as I do not have control of brakes, steering, etc... everytime this happens.
NHTSA ODI #11661770
Mileage unknown · May 18, 2025
Electrical SystemUnknown Or Other
GPS Navigation - The dashboard's Google GPS navigation has stopped functioning. OnStar System - The OnStar light remains red, indicating a potential issue with the system. CarPlay - offers to use Google Maps or Maps, however, when selecting Maps, the system returns the Google Maps. Safety Concerns - While the immediate safety ri…
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GPS Navigation - The dashboard's Google GPS navigation has stopped functioning. OnStar System - The OnStar light remains red, indicating a potential issue with the system. CarPlay - offers to use Google Maps or Maps, however, when selecting Maps, the system returns the Google Maps. Safety Concerns - While the immediate safety risks may be minimal, the malfunctioning GPS can affect route planning, and the red OnStar light suggests potential issues with emergency communication services. I was utilizing the navigation system when it stopped working and I did get lost because the system stopped working and displayed where I had last charged my car. When I contacted Honda, I was given an appointment date/time. On the day of the appointment, Honda Service team was unsure why I was given a 5 PM appointment and did not provide assistance. I plan to go again this week to get assistance. There are numerous complaints on the forum with customers stating the same issue
NHTSA ODI #11661660
Official recalls
3May 14, 2026
American Honda Motor Company (Honda) is recalling certain 2024-2025 Honda Prologue and 2024 Acura ZDX vehicles. The rearview camera screen may display a distorted or blank image.
Consequence & remedy
Consequence: A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash or injury.
Remedy: Dealers will replace the rearview camera, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 7, 2026. Additional letters will be sent once the remedy is available, anticipated in late 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are DO5 and RO6. The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
Feb 26, 2026
Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."
Consequence & remedy
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.
Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.
Additional source detail variants (2)
Electrical System: Instrument Cluster/panel
Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.
Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.
Back Over Prevention:software
Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.
Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.
Jul 18, 2024
Honda (American Honda Motor Co.) is recalling certain 2024 Prologue vehicles. The right front lower control arm may contain a manufacturing defect that can cause it to fracture.
Consequence & remedy
Consequence: A right front lower control arm fracture can cause loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the right front lower control arm as necessary, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PIY.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗