2024 Honda Prologue

At almost 20,000 miles my car shut itself off while I was still driving. I was slowing down to a stop but my car was not functioning properly, could not turn my car off, put in park or turn of parking break. I had to sit in the middle of the street for at least a minute until I was able to shut off my car and restart it again. I drove straight to the Honda dealership. Waiting on diagnostic results. Also, I have always had a problem reversing out of a parking space when it rains. The emergency sensor reads an object behind me and automatically breaks even though I am the only car in the parking lot. It takes me minutes to back out enough to turn my car.

I purchased a brand-new car from Freeway Honda (1505 Auto Mall Dr, Santa Ana, CA 92705) in December 2024. Since then, I’ve been experiencing an issue where the car makes clicking noises when turning the steering wheel left or right. It appears to be related to the axles, and this is not normal for a new vehicle. This situation is becoming extremely frustrating, as I bought this car for comfort and peace of mind—not to feel unsafe or uncomfortable while driving.

Persistence issues with warning indicators appearing and charging capabilities on vehicle being reduced from 80% to 27% or 25%, which is approximately 67 miles total, and charging capacity cannot be increased either on the app of the vehicle or directly through the vehicle. Warning indicators displayed include "Service Vehicle Soon" and "Service High Voltage System". Four light indicators appear, one yellow turtle symbol, two red battery looking symbols, and a red car symbol. Incident has occurred a total of 5 times within approximately a 50-day period. Dealership where vehicle was leased has attempted to fix the issue four times without any success, issue has now appeared a total of 5 times.

Leased vehicle 8/31/24, HondaLink app crashed within 45 minutes of leaving the dealership. Spent the next 3.5 months on the phone and emailing regularly with Honda for assistance, updates, or a solution, usually with limited response and no resolution. We were told by Honda to not drive the car until the issue was resolved, but they wouldn’t take it in to a shop or anything. The issue was resolved 12/13/2024 and it finally worked - and just crashed again. Unfortunately critical updates are sent through the app, so this puts us at risk if an update is available and inaccessible to us due to the app issue. The car also randomly changes settings such as lights, window locks, door locks settings, CarPlay won’t work, wireless CarPlay does not work, drops phones completely off, slams on the brakes while backing up, and recently started slamming on the brakes going forward with no hazards in sight (reported separately). These issues cause it to be unsafe to drive this vehicle.

While driving my 2024 Honda Prologue, the automatic emergency braking system (part of Honda's Collision Mitigation Braking System) has activated unexpectedly and forcefully multiple times — with no obstacle or vehicle ahead. The most serious incident occurred on 6/28/2024, while traveling at approximately 70 mph. The vehicle suddenly slammed on the brakes without warning or any visible threat in the road. We did not crash, but the vehicle behind us narrowly avoided rear-ending us. This also happens about 50% of the time we reverse the vehicle. Given the potential severity of this defect — especially involving passenger injuries and potential crashes — I am deeply concerned. Many other Honda owners have reported similar phantom braking behavior across multiple models, and I believe this defect needs to be investigated urgently by NHTSA. Honda has not issued a recall or provided public guidance on how to disable or address the system, leaving drivers at risk.

Well i bought this Brand New car from HONDA PLANET in NJ UNION 2024 August have been have this issues with axles making clicking noises also when Stopping Suddenly in Reverse this is not normal have been taken to the dealership since i bought this car and its getting crazy for me for my comfort because i bought this car for my comfort use not to be feeling uncomfortable and not safe driving this car

Vehicle Make: Honda Model: Prologue Year: 2024 VIN: [XXX] Description of the issue: I own a 2024 Honda Prologue (VIN [XXX] ) with approximately 7,500 miles. I began noticing a clacking or clicking sound when turning the steering wheel fully left or right. There is also visible grease on the inside of the front wheels, indicating a possible failure in the axle system. I took the vehicle to Honda White Plains, where I was informed that the front axles must be replaced. The issue is reportedly covered under warranty, but the dealership is waiting for Honda’s approval to proceed with the replacement. I am filing this report because I am concerned about potential safety implications related to steering or suspension, and to document this issue in case other owners are experiencing similar failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

honda dealership replaced left front and right front axels for clinking noise less than two months ago but same issue. When you push acceleration pedal, it makes clinking noise. Honda service manager told me that they are replacing with same part number. They are not really fixing the problem but just put temporary bandage on the car. Please have honda manufacture to recall on front axels with updated part. Thank you