Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 23 of 837 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Steering. Review the 260 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Suspension. Review the 212 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 164 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
12 crash reports1 fire reports10 injury reports
What owners actually said
837 reports
Mileage unknown · Dec 3, 2025
Forward Collision AvoidanceService Brakes
the automatic emergency braking system in both forward and reverse is to sensitive and violently slams the brakes when there is no risk of a collision. the most recent incident involved making a left hand turn where there was a little overpass wall on the passenger side of the street i was turning onto. with cars behind me the …
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the automatic emergency braking system in both forward and reverse is to sensitive and violently slams the brakes when there is no risk of a collision. the most recent incident involved making a left hand turn where there was a little overpass wall on the passenger side of the street i was turning onto. with cars behind me the vehicle slammed the brakes as i was going approx 10-15MPH , startling myself and all 3 passengers and almost causing me to be rear ended. the vehicle also slams the brakes in reverse when there are no objects in the way predominately if it is raining out. it's a harsh violent stop and can cause an accident or injury. due to this incident the vehicle is back at the dealership for a total of 3 appointments and 32 days in repair for this issue and they still have not remedied the issue
NHTSA ODI #11702718
Mileage unknown · Dec 2, 2025
Forward Collision AvoidancePower TrainSteering
My 2024 Honda Prologue has numerous issues. First, the CV joints are making the clattering noises when turning right from a stop. Started at almost 8000 miles, more faintly, but now very noticeable. I noticed the left has now started making the same noises as well at 9000 miles on the odometer. Soon after purchase, the automatic…
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My 2024 Honda Prologue has numerous issues. First, the CV joints are making the clattering noises when turning right from a stop. Started at almost 8000 miles, more faintly, but now very noticeable. I noticed the left has now started making the same noises as well at 9000 miles on the odometer. Soon after purchase, the automatic braking/collision avoidance slammed on my brakes HARD while driving at highway speeds. Nothing was present in front of me, early morning and no cars around or I probably would have been rear ended for sure. I disabled the auto braking but the “BRAKE” alert comes on almost daily, with nothing there. Backing up did the same so I disabled it as well. Lastly, every time I use my turn signal to turn right and I bring the wheel back to center, it cancels out as it should but it then turns the left signal on for 3 blinks. Assuming the stalk is to strong or weak and goes back just far enough to indicate like I am going to turn or enter left. This can surly cause confusion to other drivers. The dealer stated Honda is aware of the CV noise but has no remedy at this time. For the other issues, they needed me to leave my car but had no loaner available. I will have to return there at another time as the loaners are “first come first served”.
NHTSA ODI #11702506
Mileage unknown · Dec 2, 2025
Suspension
Clicking sound coming from front passenger side wheel, while turning wheel left or right, and driving forward and backward.
NHTSA ODI #11702416
Mileage unknown · Dec 2, 2025
EngineFuel/propulsion System
Yesterday 11/30/25 we were going on the freeway about 60 mph, when suddenly I got the warning that my battery and acceleration were impacted due to a battery issue. States to service battery soon. It stayed that way as we were headed to have some blood work. That warning continued until the evening when it disappeared so though…
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Yesterday 11/30/25 we were going on the freeway about 60 mph, when suddenly I got the warning that my battery and acceleration were impacted due to a battery issue. States to service battery soon. It stayed that way as we were headed to have some blood work. That warning continued until the evening when it disappeared so thought it was a glitch. I still setup an appointment to have it checked at the dealership on Thursday 12/4/25 at 8:15am. On 12/1/25 at around 7:35am I was about to break at a light when I feel this jolt from my car and the same warning lights stayed on. I was really concerned so when I got off and went to work I immediately called the service department to move my appointment up to Tuesday 12/2/25 at 7am first thing. I dropped off the car at night for them to work on it. This seemed to impact also the Heater as it was cold air coming from my vents. I have seen this issue in Facebook and Reddit but felt I may not experience it as I had 8000+ miles on it with various long road trips. But now I am worried about the reliability and safety of this vehicle. Hope they can fix it and soon.
NHTSA ODI #11702390
Mileage unknown · Dec 1, 2025
Electrical SystemSuspension
Car has about 7k miles on it, the axles were changed about 3k miles ago, they are clicking and making bad noises again and will need to be replaced again. Also, AC motor went out when almost new, and it was replaced.
NHTSA ODI #11702379
Mileage unknown · Dec 1, 2025
Power Train
The CV joint makes a clicking sound when turning, the car has 8000 miles on it
NHTSA ODI #11702264
Mileage unknown · Nov 30, 2025
Electrical SystemPower TrainVehicle Speed Control
Turned on the heat and immediately got these messages. “Service High voltage system. Reduced acceleration drive with care”. Car will not charge now.
NHTSA ODI #11702089
Mileage unknown · Nov 30, 2025
Power Train
The CV joints started clicking loudly on both sides after less than 5000 miles of driving on the car.
NHTSA ODI #11702081
Mileage unknown · Nov 29, 2025
Unknown Or Other
HondaLink does not work. I cannot rely on the app to charge or use any functionality of the app. I have to use other charging apps to charge my car.
NHTSA ODI #11701967
Mileage unknown · Nov 29, 2025
Electrical SystemSteeringUnknown Or Other
Cv joints clicking. Local Honda service department is aware of the problem, but no fix for it. Service high voltage battery with reduced power. This just came up that limits driving. Heater stopped working. Infotainment center will black out on and off every time I turn on the car. Very dangerous when I forget and I’m backi…
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Cv joints clicking. Local Honda service department is aware of the problem, but no fix for it. Service high voltage battery with reduced power. This just came up that limits driving. Heater stopped working. Infotainment center will black out on and off every time I turn on the car. Very dangerous when I forget and I’m backing out of my garage.
American Honda Motor Company (Honda) is recalling certain 2024-2025 Honda Prologue and 2024 Acura ZDX vehicles. The rearview camera screen may display a distorted or blank image.
Consequence & remedy
Consequence: A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash or injury.
Remedy: Dealers will replace the rearview camera, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 7, 2026. Additional letters will be sent once the remedy is available, anticipated in late 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are DO5 and RO6. The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."
Consequence & remedy
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.
Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.
Additional source detail variants (2)
Electrical System: Instrument Cluster/panel
Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.
Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.
Back Over Prevention:software
Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.
Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.
Honda (American Honda Motor Co.) is recalling certain 2024 Prologue vehicles. The right front lower control arm may contain a manufacturing defect that can cause it to fracture.
Consequence & remedy
Consequence: A right front lower control arm fracture can cause loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the right front lower control arm as necessary, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PIY.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2024 Honda Prologue Problems, Complaints & Recalls | Skip That Year