IllustrationClicking sound when making a right turn
2024 Honda Prologue
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Prologue years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 23 of 837 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 260 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Suspension. Review the 212 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 164 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
12 crash reports1 fire reports10 injury reports
Unknown Or Other complaints
156 reportsA few months after I purchased the car in July, I started hearing a clicking noise when turning from a full stop. In December I was told it was axel issue. It’s not yet been resolved. I’m still driving the car.
Received this emergency statement.
When using my HondaLink app to access the vehicle features, (check state of charge, lock or unlock the door, adjust climate, etc.) often the app has issues sending the signal to or communicating with the car, does not respond or is extremely slow to respond. This is a safety issue because in the event I lose my keys or lock my k…
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When using my HondaLink app to access the vehicle features, (check state of charge, lock or unlock the door, adjust climate, etc.) often the app has issues sending the signal to or communicating with the car, does not respond or is extremely slow to respond. This is a safety issue because in the event I lose my keys or lock my keys in the vehicle, I will be locked out of my vehicle, or in the event of an emergency when I need to access the vehicle quickly, I will be unable to do so. I have contacted Honda about the issue but have yet to have the issue resolved. App sometimes displays "Retrieving Status..." then "Data is Unavailable". Otherwise, the app will not display anything.
When turning the wheel there is Clicking sounds from the front axle, turning 90 degrees right or left. Dealer has been informed and said it sounds like an axle issue and that others have complained about this. Started almost immediately after taking delivery. Also rear camera failed after 1 hour of taking delivery.
Vehicle was in for ac/heating issues that occurred the day I bought the vehicle in Oct 2024. Ac would blow cold on driver side and hot on passenger. No heat from the driver side footwell area.Dealer had me bring in for diagnosis. Parts ordered and car was in for a week in Dec 2024. Interior had to be completely removed for the …
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Vehicle was in for ac/heating issues that occurred the day I bought the vehicle in Oct 2024. Ac would blow cold on driver side and hot on passenger. No heat from the driver side footwell area.Dealer had me bring in for diagnosis. Parts ordered and car was in for a week in Dec 2024. Interior had to be completely removed for the repair. System seemed to work fine. Now with below zero temps in my area, not heat on the feet, no heat from the vents for passengers in the rear seats. Heating system seems very week with cold weather.
When turning right, a clicking sound comes from the front end of the vehicle. 3862 miles on the car.
When you mark a tight turn either left or right there is a loud clanking noise from the wheel. I only have 600 miles on the car and it happened about 100 miles in.
The axles make a bad clunking sound when performing sharp turns. Honda says it is “normal” yet the problem started after owning it for some time. Also, not every car (Honda or otherwise) has this “normal” behavior.
My boyfriend went to charge the car and it stopped and gave a high voltage message and then the heat stopped working so next day day took it to the dealer and they said they ruled out the battery but there is a component that is broken allowing the coolant to cool off battery. The have no ETA ON THE PART. I purchased this car on…
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My boyfriend went to charge the car and it stopped and gave a high voltage message and then the heat stopped working so next day day took it to the dealer and they said they ruled out the battery but there is a component that is broken allowing the coolant to cool off battery. The have no ETA ON THE PART. I purchased this car on December 18, 2024 and here we are a Lil over 30 days and it's in the shop. I have seen on forums alot of people experiencing same issue.
Official recalls
326V306000 · Back Over Prevention: Sensing System: Camera
May 14, 2026
American Honda Motor Company (Honda) is recalling certain 2024-2025 Honda Prologue and 2024 Acura ZDX vehicles. The rearview camera screen may display a distorted or blank image.
Consequence & remedy
Consequence: A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash or injury.
Remedy: Dealers will replace the rearview camera, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 7, 2026. Additional letters will be sent once the remedy is available, anticipated in late 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are DO5 and RO6. The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
26V112000 · Back Over Prevention:software; Electrical System: Instrument Cluster/panel
Feb 26, 2026
Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."
Consequence & remedy
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.
Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.
Additional source detail variants (2)
Electrical System: Instrument Cluster/panel
Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.
Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.
Back Over Prevention:software
Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.
Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.
24V540000 · Suspension:front:control Arm:lower Arm
Jul 18, 2024
Honda (American Honda Motor Co.) is recalling certain 2024 Prologue vehicles. The right front lower control arm may contain a manufacturing defect that can cause it to fracture.
Consequence & remedy
Consequence: A right front lower control arm fracture can cause loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the right front lower control arm as necessary, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PIY.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.