I have 9,500 miles on my car and within the last week every time I make a turn (either direction) there is a very loud clicking/grinding noise coming from the CV Axel. I’ve noticed it’s a common theme for Prologues & have been told it’s safe to drive but there are currently no remedies for this problem. It makes mes very nervous…
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I have 9,500 miles on my car and within the last week every time I make a turn (either direction) there is a very loud clicking/grinding noise coming from the CV Axel. I’ve noticed it’s a common theme for Prologues & have been told it’s safe to drive but there are currently no remedies for this problem. It makes mes very nervous that it is going to turn into something worse soon.
NHTSA ODI #11637472
Mileage unknown · Jan 21, 2025
Power TrainSteering
Since this vehicle came out new from the dealer, every time I make a U-turn it makes a sound in the cv joint, especially when it is on the left side.
NHTSA ODI #11637220
Mileage unknown · Jan 20, 2025
Power Train
When turning and accelerating either direction, a clicking noise is hear. This is diagnosed as the CV Joints and the drive axles. The issue is worse in cold climate.
NHTSA ODI #11637186
Mileage unknown · Jan 20, 2025
Power TrainSteeringUnknown Or Other
UNKNOWN- car makes loud knocking sounds when turning right or left. Not sure what it could be but I read other people say it’s an axle issue. Took car to Honda, they inspected car and said it was fine and cannot figure out why the sound is occurring, but did say all prologues have this knocking sound when turning. Honda is curre…
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UNKNOWN- car makes loud knocking sounds when turning right or left. Not sure what it could be but I read other people say it’s an axle issue. Took car to Honda, they inspected car and said it was fine and cannot figure out why the sound is occurring, but did say all prologues have this knocking sound when turning. Honda is currently investigating why this is happening and as of now, my dealership said the car is safe to drive even though I hear the sound daily and it makes me nervous. I use this car daily to drive my kids to school and myself to work and it is the only car I have but it is worrisome.
NHTSA ODI #11637146
Mileage unknown · Jan 19, 2025
Power Train
Both CV shafts click under load turning
NHTSA ODI #11636952
Mileage unknown · Jan 18, 2025
Power Train
When turning sharply right and left a knocking sound occurs when accelerating. I have reproduced the sound multiple times. Service department confirms the CV joint is failing.
NHTSA ODI #11636687
Mileage unknown · Jan 17, 2025
Power Train
When making a sharp left hand turn out of a parking lot I hear a loud clicking coming from, it seemed, the front right hand side. This clicking seemed to be at the tire rotation rate and ceased when I straightened out after the turn. I have heard a similar sound when the u joints in a prior car of mine were about to fail.
NHTSA ODI #11636667
Mileage unknown · Jan 17, 2025
Power Train
Knocking noises from CV joint when turning left.
NHTSA ODI #11636638
Mileage unknown · Jan 17, 2025
Power TrainSteeringSuspension
The car has a clicking sound when turning left or right. The dealership says that it is caused by a failing CV Axel. This apparently has been happening to dozens and dozens other Honda Prologues. I have not contacted the manufacturer about this issue as the dealerships are aware. This failure could lead to safety issues as it is…
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The car has a clicking sound when turning left or right. The dealership says that it is caused by a failing CV Axel. This apparently has been happening to dozens and dozens other Honda Prologues. I have not contacted the manufacturer about this issue as the dealerships are aware. This failure could lead to safety issues as it is related directly to steering and power train. There are not any notifications, messages, or lamps pertaining to this issue. When I leased this vehicle, the clicking was not happening to the one I leased, but the vehicle I test drove was doing it much more frequently than mine currently is.
NHTSA ODI #11636590
Mileage unknown · Jan 17, 2025
Electrical SystemPower Train
My 2024 Honda Prologue had less than 900 miles on it when "High Voltage Warning" appeared on my dash, and warned me to take the vehicle to a service center immediately - I did, and now my Prologue has been in service for 20 days straight. (As of 1-17-25)
American Honda Motor Company (Honda) is recalling certain 2024-2025 Honda Prologue and 2024 Acura ZDX vehicles. The rearview camera screen may display a distorted or blank image.
Consequence & remedy
Consequence: A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash or injury.
Remedy: Dealers will replace the rearview camera, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 7, 2026. Additional letters will be sent once the remedy is available, anticipated in late 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are DO5 and RO6. The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."
Consequence & remedy
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.
Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.
Additional source detail variants (2)
Electrical System: Instrument Cluster/panel
Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.
Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.
Back Over Prevention:software
Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.
Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.
Honda (American Honda Motor Co.) is recalling certain 2024 Prologue vehicles. The right front lower control arm may contain a manufacturing defect that can cause it to fracture.
Consequence & remedy
Consequence: A right front lower control arm fracture can cause loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the right front lower control arm as necessary, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PIY.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2024 Honda Prologue Problems, Complaints & Recalls | Skip That Year