NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
197 reportsMileage unknown · Aug 12, 2026
Visibility/wiper
I am writing to formally report a potential safety-related defect involving the front windshield of my 2025 Honda Pilot. The windshield has demonstrated what I believe to be an abnormal susceptibility to cracking and chipping under what appear to be normal driving conditions, including ordinary interstate highway travel. The dam…
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I am writing to formally report a potential safety-related defect involving the front windshield of my 2025 Honda Pilot. The windshield has demonstrated what I believe to be an abnormal susceptibility to cracking and chipping under what appear to be normal driving conditions, including ordinary interstate highway travel. The damage has occurred from relatively minor road debris and/or without a significant impact that would reasonably explain the severity or rapid progression of the cracking. I contacted Honda regarding this issue and requested assistance with the windshield repair/replacement as well as further investigation into whether there may be a defect involving the windshield glass, its installation, mounting, or related vehicle components. Honda declined to provide assistance or initiate any further investigation. My concern is not simply that windshield glass can occasionally be damaged by road debris. Rather, I am concerned that the windshield may be unusually susceptible to cracking under conditions that should reasonably be expected during normal operation of the vehicle. A windshield is a critical safety component, and repeated or unusually easy cracking could potentially affect driver visibility and the structural integrity of the windshield. I am also aware of other reported complaints involving windshield cracking on 2025 Honda Pilot vehicles. The existence of similar reports raises additional concern that this may not be an isolated incident and that the issue may warrant further investigation. I respectfully request that Honda: 1. Review the circumstances surrounding this windshield failure; 2. Determine whether similar windshield complaints have been reported for the 2025 Honda Pilot; 3. Investigate whether there may be a defect involving the windshield glass. Because the windshield is an essential safety component, I believe this matter deserves more than a determination that the damage is simply ordinary road debris.
NHTSA ODI #11756542
Mileage unknown · Aug 12, 2026
Engine
Message Emissions System Problem – Avoid Heavy Acceleration and High Speed. See Dealer. Car has been dropped off at dealer on 7/12/26 and has still yet to be returned. Dealer stated they contacted Honda corporate and they need to take the engine apart and submitt photos
NHTSA ODI #11756431
Mileage unknown · Aug 11, 2026
Electrical SystemService BrakesSteering
I was driving on a somewhat bumpy road (due to construction works in that location), when suddenly several warning lights came on. Driver assist was disabled, power steering and electrical braking were disabled as well. I was driving at 10mph (this was at a roundabout) so was able to control the vehicle and safely navigate it to…
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I was driving on a somewhat bumpy road (due to construction works in that location), when suddenly several warning lights came on. Driver assist was disabled, power steering and electrical braking were disabled as well. I was driving at 10mph (this was at a roundabout) so was able to control the vehicle and safely navigate it to a place where I could park. I turned off the vehicle and waited a few moments. When I turned it back on the warning lights cleared and I had power steering wheel/brake control as normal. I brought the vehicle to a certified Honda service station first thing in the morning. The report states an error code C0051-96 has occurred. The wheel sensor was recalibrated and the vehicle was cleared to drive by a Honda certified technician.
NHTSA ODI #11756236
Mileage unknown · Aug 7, 2026
Forward Collision Avoidance
What System Failed: The automatic emergency braking system (EBS) engaged without warning, causing my car to stop abruptly on a public road. How was Safety of Myself/Others at Risk: I was turning right at a 4-way stop intersection after coming to a complete stop. There were other vehicles parked/driving on the street but none …
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What System Failed: The automatic emergency braking system (EBS) engaged without warning, causing my car to stop abruptly on a public road. How was Safety of Myself/Others at Risk: I was turning right at a 4-way stop intersection after coming to a complete stop. There were other vehicles parked/driving on the street but none of them were close enough and no one was going fast enough to be a danger/trigger the EBS. The EBS on my car engaged without warning, stopping my car completely and blocking the intersection. Luckily the vehicles behind me and approaching the intersection were going slow enough to avoid a collision. Has the Problem been Confirmed: The Honda dealer where I bought the car brand new refuses to inspect the system, claiming it's normal for emergency braking to occur due to reasons other than to avoid a collision (snow in the air/a bird flying past/etc.). Vehicle inspected: No. Warnings/Symptoms: None
NHTSA ODI #11755547
Mileage unknown · Aug 7, 2026
Electrical SystemSeat BeltsService Brakes
Safety Complaint – 2025 Honda Pilot EX-L Brake/Electric Parking Brake System Warning I am filing this complaint regarding a serious safety issue with my 2025 Honda Pilot EX-L, which I purchased brand new from Paragon Honda in Queens, New York, approximately one year ago. The vehicle currently has only 47,089 miles and has neve…
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Safety Complaint – 2025 Honda Pilot EX-L Brake/Electric Parking Brake System Warning I am filing this complaint regarding a serious safety issue with my 2025 Honda Pilot EX-L, which I purchased brand new from Paragon Honda in Queens, New York, approximately one year ago. The vehicle currently has only 47,089 miles and has never been involved in an accident. While driving, multiple warning lights suddenly appeared on the dashboard, including a Brake System warning indicating a problem with the Electric Parking Brake system and that the parking brake was unavailable. This occurred unexpectedly while the vehicle was in operation and created a serious safety concern. A brake-related warning and loss of parking brake availability on a nearly new vehicle is unacceptable and requires immediate investigation. I immediately brought the vehicle to Paragon Honda Service Center in Queens for diagnosis. The dealership informed me that I may be responsible for diagnostic fees and possible repair costs, despite the vehicle being approximately one year old and covered by the Honda factory warranty. I am requesting that NHTSA investigate whether this issue represents a potential safety defect affecting 2025 Honda Pilot vehicles. I believe Honda should address this problem promptly and ensure that affected customers are protected from safety risks and unexpected repair expenses. Vehicle Information: Make/Model: 2025 Honda Pilot EX-L Mileage: 47,089 miles Dealer: Paragon Honda, Queens, NY
NHTSA ODI #11755405
Mileage unknown · Aug 6, 2026
Electrical SystemService BrakesUnknown Or Other
On multiple occasions, under different driving conditions, the vehicle has experienced significant and rapid deceleration without any warning lights, diagnostic codes, or dashboard messages. The deceleration has occurred unexpectedly and creates a dangerous situation, particularly in traffic where a car or semi behind me is not …
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On multiple occasions, under different driving conditions, the vehicle has experienced significant and rapid deceleration without any warning lights, diagnostic codes, or dashboard messages. The deceleration has occurred unexpectedly and creates a dangerous situation, particularly in traffic where a car or semi behind me is not anticipating the sudden decrease in speed. This requires me to fully depress the gas pedal which then creates a slingshot effect once acceleration takes hold. This situation was almost continuous on a recent long-distance drive and only stopped once I parked the car in my garage. The only “fix” for now is to drive in cruise control where speed will be maintained. Since then, I’ve only driven locally and it has happened almost daily but much more intermittent with local driving. It's happened at speeds from 12 mph-74 mph. This is NOT an adaptive cruise control issue and I drive with only my right foot.
NHTSA ODI #11755170
Mileage unknown · Aug 3, 2026
Seat Belts
Right passenger seatbelt doesn’t show it’s full engaged and dings when passenger moves
NHTSA ODI #11754604
Mileage unknown · Jul 30, 2026
Forward Collision AvoidanceService Brakes
Collision Mitigation Braking System has activated numerous times while traveling on a straight road with no other vehicles around. The brakes activated hard where items shifted in the vehicle and the seatbelts locked. Occupants were thrust forward at the time of braking. Contact was make with the dealership and there are is not …
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Collision Mitigation Braking System has activated numerous times while traveling on a straight road with no other vehicles around. The brakes activated hard where items shifted in the vehicle and the seatbelts locked. Occupants were thrust forward at the time of braking. Contact was make with the dealership and there are is not any fixes advised.
NHTSA ODI #11753712
Mileage unknown · Jul 29, 2026
Unknown Or Other
Not long after we purchased the vehicle, there was a crackling noise that comes up at different speeds. I reported this to the dealership (I can't recall exactly when). A mechanic (I believe) took the car for a test drive. He acknowledged hearing the sound 0n/off but could not determine its origine. Each time I go there for oil …
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Not long after we purchased the vehicle, there was a crackling noise that comes up at different speeds. I reported this to the dealership (I can't recall exactly when). A mechanic (I believe) took the car for a test drive. He acknowledged hearing the sound 0n/off but could not determine its origine. Each time I go there for oil change, I re-state the problem. I had also reported this to Honda Corporate office. There was a recall at that time, and it was serviced. I thought this would take away the noise, but it is still there. I am not sure what to do next. I will continue to raise the isse each time I go to the dealership.
NHTSA ODI #11753611
Mileage unknown · Jul 29, 2026
Seat Belts
My Seat Belt Reminder System Not Operating Properly. In fact, the second-row seat belt behind the passenger seat is malfunctioning. I learned that Honda put out a service bulletin (26-027) (https://dot.report/bulletins/MC-11028510-0001.pdf) in regards to the safety issue. I contact Honda and was told the issue was covered un…
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My Seat Belt Reminder System Not Operating Properly. In fact, the second-row seat belt behind the passenger seat is malfunctioning. I learned that Honda put out a service bulletin (26-027) (https://dot.report/bulletins/MC-11028510-0001.pdf) in regards to the safety issue. I contact Honda and was told the issue was covered under a warranty claim. However, my vehicle has 39,000 miles and is no longer under warranty. I asked if the issue was a safety concern and was told not to drive the vehicle as it was 100% a safety issue. However, the repair would not be covered until Honda recalls the vehicle. I'm concerned that I can no longer safely drive my vehicle until Honda initiates a recall. The service bulletin was dated January 21, 2026. As such, Honda has had seven months to issue a safety recall. The Honda representative stated I would likely be eligible for "Goodwill Assistance" if I couldn't afford to fix the vehicle myself until I am eligible for reimbursements via a safety recall. Why is the NHTSA allowing Honda to funnel safety costs through warranty claims and delaying a recall?
NHTSA ODI #11753490
Official recalls
4Jun 12, 2025
Honda (American Honda Motor Co.) is recalling certain 2021-2025 Acura TLX, 2023-2025 Acura MDX, and 2023-2025 Honda Pilot vehicles. The brake pedal pivot pin was not secured properly, which can cause the pedal to shift out of position. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard numbers 108, "Lamps, Reflective Devices, and Associated Equipment" and 135, "Light Vehicle Brake Systems."
Consequence & remedy
Consequence: A brake pedal that shifts out of position can prevent the driver from applying the brakes as intended, increasing the risk of a crash or injury.
Remedy: Dealers will inspect and replace the brake pedal assembly as necessary, free of charge. Owner notification letters were mailed July 29, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are FLX and XLY.
Feb 5, 2025
Honda (American Honda Motor Co.) is recalling certain 2025 Honda Pilot vehicles. The third-row passenger seat belt assembly may not function, due to incorrect routing that traps the seat belt behind the passenger side panel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: A non-functioning seat belt cannot properly restrain the seat occupant, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and repair the seat belt routing as necessary, free of charge. Owner notification letters were mailed March 24, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is ZL4.
Jan 23, 2025
Honda (American Honda Motor Co.) is recalling certain 2022-2025 Acura MDX Type-S, 2023-2025 Honda Pilot, and 2021-2025 Acura TLX Type-S vehicles. A software error in the fuel injection electronic control unit (FI-ECU) may cause an engine stall or a loss of power.
Consequence & remedy
Consequence: An engine stall or loss of power can increase the risk of a crash or injury.
Remedy: Dealers will reprogram the FI-ECU software, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are EL1 and AL0.
Additional source detail variants (2)
Electrical System:software
Honda (American Honda Motor Co.) is recalling certain 2022-2025 Acura MDX Type-S, 2023-2025 Honda Pilot, and 2021-2025 Acura TLX Type-S vehicles. A software error in the fuel injection electronic control unit (FI-ECU) may cause an engine stall or a loss of power.
Consequence: An engine stall or loss of power can increase the risk of a crash or injury.
Remedy: Dealers will reprogram the FI-ECU software, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are EL1 and AL0.
Fuel System, Gasoline:fuel Injection System
Honda (American Honda Motor Co.) is recalling certain 2022-2025 Acura MDX Type-S, 2023-2025 Honda Pilot, and 2021-2025 Acura TLX Type-S vehicles. A software error in the fuel injection electronic control unit (FI-ECU) may cause an engine stall or a loss of power.
Consequence: An engine stall or loss of power can increase the risk of a crash or injury.
Remedy: Dealers will reprogram the FI-ECU software, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are EL1 and AL0.
Nov 27, 2024
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Passport and 2023-2025 Pilot vehicles. The fuel filler neck tube and fuel filler pipe may separate, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will inspect and repair the fuel filler neck tube and pipe as necessary, free of charge. Owner notification letters were mailed January 7, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is OKM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA25004 · No Restart After Auto Start/stop Engages
Opened Mar 26, 2025 · No close date supplied
Status: open (inferred from source dates) · Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:crank/camshaft Position Sensor; Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software; Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (4)
Engine And Engine Cooling:engine:crank/camshaft Position Sensor
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
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