NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
152 reportsMileage unknown · Oct 15, 2025
Forward Collision Avoidance
My vehicle multipurpose camera unit failed. The entire advanced driver assistance system shut down and stopped working. This error randomly appeared. My vehicle has 48,000 miles on it. I received error codes for each of the components that they were not working. This meant no adaptive cruise control, no automatic emergency …
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My vehicle multipurpose camera unit failed. The entire advanced driver assistance system shut down and stopped working. This error randomly appeared. My vehicle has 48,000 miles on it. I received error codes for each of the components that they were not working. This meant no adaptive cruise control, no automatic emergency braking, no blind spot warning, no forward collision warning, no lane departure warning, no lane keeping assistance, no parking collision warning, no rear cross traffic warning. My safety was put at risk as the components that provide safety warnings were not operative. I took the car to my Honda service shop and they provided the following diagnostic: [Other]: Verify customer concern that theirs multiple lights on on the vehicle, then check for codes notice theirs code for U3000-49 multipurpose camera unit/ millimeter wave radar internal electric failure. Then disconnect one of the connectors for sensor to single one out to see if when clear the code to see if stays on or not, after clearing the code lights still came on and code pop on. Recommend start first replacing with a new multi purpose camera, and retest. I paid for the repair as it needs fixed for safety purposes. The cost was $1,950.00. Honda should be responsible for covering this as it is some type of camera malfunction and the vehicle is only 3 years old.
NHTSA ODI #11693574
Mileage unknown · Oct 14, 2025
Electrical SystemForward Collision AvoidanceLane Departure
All the sudden the lights in dash went off reading lane keep assist failure, adaptive cruise control failure, and automatic brake system failure. Nothing was working, lights stayed on, took to auto body shop, they said I need a whole new front windshield camera and for it be recalibrated, that will cost more than $2000. Honda is…
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All the sudden the lights in dash went off reading lane keep assist failure, adaptive cruise control failure, and automatic brake system failure. Nothing was working, lights stayed on, took to auto body shop, they said I need a whole new front windshield camera and for it be recalibrated, that will cost more than $2000. Honda is saying this isn’t under warranty or recall but it seems like it keeps happening to many Hondas when you look up the same problem so it should be a recall.
NHTSA ODI #11693434
58,900 miles · Oct 7, 2025
Steering
The contact owns a 2022 Honda Pilot. The contact stated that while driving and turning in either direction, there was a clicking and squeaking sound coming from the steering column, and the steering wheel was difficult to turn. The vehicle was taken to the local mechanic, who was unable the identify the cause of the failure. The…
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The contact owns a 2022 Honda Pilot. The contact stated that while driving and turning in either direction, there was a clicking and squeaking sound coming from the steering column, and the steering wheel was difficult to turn. The vehicle was taken to the local mechanic, who was unable the identify the cause of the failure. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in the extended coverage or recall related to the failure. The failure mileage was 58,900.
NHTSA ODI #11691839
Mileage unknown · Oct 5, 2025
Electrical SystemForward Collision AvoidanceService BrakesCrash
When I started my 2022 Honda Pilot Special Edition (VIN: [XXX] ) in a parking lot, the vehicle immediately behaved abnormally. As I attempted to turn into a space, the car unexpectedly accelerated and moved in an unintended direction. Despite pressing the brake pedal firmly, neither the standard brakes nor the automatic braking …
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When I started my 2022 Honda Pilot Special Edition (VIN: [XXX] ) in a parking lot, the vehicle immediately behaved abnormally. As I attempted to turn into a space, the car unexpectedly accelerated and moved in an unintended direction. Despite pressing the brake pedal firmly, neither the standard brakes nor the automatic braking system responded. Shifting into Park did not stop the vehicle, and the transmission did not engage to hold the car. The vehicle continued moving through the parking lot, striking property and other vehicles. The entire event felt like a loss of braking and control, with both the brake system and gear selector failing to function as intended. This was a sudden and dangerous incident that could have caused serious injury. The Honda dealer has confirmed there are no open recalls or campaigns for my VIN, but the event aligns with reports of unintended acceleration and brake failure in other 2022 Honda Pilot vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11691526
Mileage unknown · Oct 2, 2025
Power Train
While driving my car braked, would not drive and a warning for transmission presented on warning board. The vehicle would not shift into park, reverse, neutral, or drive. I could not move it from impeding traffic. It nice I factory reset the vehicle was fine again.
NHTSA ODI #11691062
Mileage unknown · Sep 19, 2025
Unknown Or Other
The auto stop - start when idle shuts off the vehicle and then does not auto start when lifting off the brake. This has happened 3 times on the road and is incredibly dangerous as you are left immobile until you are able to wait and restart the engine manually
NHTSA ODI #11688322
Mileage unknown · Sep 11, 2025
Lane Departure
The camera on the windshield fails when then the windshield gets too hot when you are driving and causes the safety systems to stop functioning ( lane assist, blind spot, etc). See attached pictures. This is a major design flaw and Honda should recall and replace the cameras on all 2022 Honda pilots. I live in the desert in E…
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The camera on the windshield fails when then the windshield gets too hot when you are driving and causes the safety systems to stop functioning ( lane assist, blind spot, etc). See attached pictures. This is a major design flaw and Honda should recall and replace the cameras on all 2022 Honda pilots. I live in the desert in El Paso, Texas and this happens when you are driving . See my attached pictures that occurred at 83 degrees and 93 degrees, respectively. Please help me before there is a fatal injury.
NHTSA ODI #11686599
40,000 miles · Sep 10, 2025
Electrical System
The contact owns a 2022 Honda Pilot. The contact stated that while driving at an undisclosed speed, the instrument cluster failed to function as intended. The contact stated that the instrument cluster displayed a black screen, and no safety features were displayed. The contact stated that the failure was intermittent. In additi…
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The contact owns a 2022 Honda Pilot. The contact stated that while driving at an undisclosed speed, the instrument cluster failed to function as intended. The contact stated that the instrument cluster displayed a black screen, and no safety features were displayed. The contact stated that the failure was intermittent. In addition, the contact noticed an unusual popping sound. The vehicle was taken to an independent mechanic; however, the vehicle was not diagnosed. The independent mechanic unofficially diagnosed the failure as faulty cables. The contact was advised to take the vehicle to the dealer for diagnostic testing. The dealer was made aware of the failure. The contact was advised to bring the vehicle in for diagnostic testing and provided the fee for the diagnostic test. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact was informed that the repair was not covered under warranty. The manufacturer was made aware of the failure, and a case was filed. The contact referenced an unknown recall which had a similar failure description; however, the VIN was not included in the recall. The contact was informed that the repair was not covered under a recall or special program. The failure mileage was approximately 40,000.
NHTSA ODI #11686236
Mileage unknown · Sep 8, 2025
Structure
Sunroof exploded while driving at a normal rate of speed with no cars surrounding us. Upon inspection, there was no debris within the roof hold that would denote a rock or something causing incident. We jumped a lane but no cars were around. All occupants were safe.
NHTSA ODI #11685747
Mileage unknown · Aug 20, 2025
Electrical SystemEngine
At a stop light and the car shifted to neutral and lost power, had to restart car. This happened twice, once on a busy road and we were almost rear-ended. Took the car to dealership they said the only thing they could find was that it needed a new battery. Changed battery and has not happened since. They said that likely the …
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At a stop light and the car shifted to neutral and lost power, had to restart car. This happened twice, once on a busy road and we were almost rear-ended. Took the car to dealership they said the only thing they could find was that it needed a new battery. Changed battery and has not happened since. They said that likely the battery did not have enough power to power the auto stop/start feature so when I stopped the car lost power. I had no indication that the battery was low and never had a car with a low battery lose power in the middle of traffic. I feel like this is bad design and a potential safety hazard.
NHTSA ODI #11681900
Official recalls
5Jun 4, 2026
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Consequence & remedy
Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Additional source detail variants (2)
Structure:frame And Members
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Suspension:rear
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
May 21, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Consequence & remedy
Consequence: Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Feb 1, 2024
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Consequence & remedy
Consequence: An air bag that deploys unintentionally during a crash can increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
Jun 29, 2023
Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.
Consequence & remedy
Consequence: Brake master cylinder separation can cause a loss of brake function and increase the risk of a crash.
Remedy: Dealers will inspect and repair the brake booster assembly as necessary, free of charge. Owner notification letters were mailed August 7, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are VEU, AEV, and ZET.
Jun 15, 2023
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Remedy: Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA25004 · No Restart After Auto Start/stop Engages
Opened Mar 26, 2025 · No close date supplied
Status: open (inferred from source dates) · Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:crank/camshaft Position Sensor; Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software; Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (4)
Engine And Engine Cooling:engine:crank/camshaft Position Sensor
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
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