NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
290 reportsClear category filter9,200 miles · Aug 22, 2016
Electrical SystemEngineUnknown Or Other
TWO SEPARATE INCIDENTS IN SACRAMENTO, CA WHERE WE EXPERIENCED ENGINE FAILURE WITH OUR 2016 HONDA PILATE ELITE. THE FIRST INCIDENT OCCURRED IN MAY 2016 ON A BUSY CITY STREET WITH OUR THREE YOUNG CHILDREN IN THE CAR. WHILE IN MOTION, THE CAR ESSENTIALLY SHUT DOWN WITH THE DISPLAY SCREEN SHOWING A SERIES OF WARNINGS INDICATING NU…
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TWO SEPARATE INCIDENTS IN SACRAMENTO, CA WHERE WE EXPERIENCED ENGINE FAILURE WITH OUR 2016 HONDA PILATE ELITE. THE FIRST INCIDENT OCCURRED IN MAY 2016 ON A BUSY CITY STREET WITH OUR THREE YOUNG CHILDREN IN THE CAR. WHILE IN MOTION, THE CAR ESSENTIALLY SHUT DOWN WITH THE DISPLAY SCREEN SHOWING A SERIES OF WARNINGS INDICATING NUMEROUS SYSTEM FAILURES. THERE WAS NO ENGINE POWER BUT LUCKILY I WAS ABLE TO COAST THE VEHICLE TO A NEARBY PARKING LOT. THE DEALER INDICATED THERE WAS NO PROBLEM, JUST A COMPUTER GLITCH, AND THE ONLY REPAIR NECESSARY WAS TO RESET THE COMPUTER/SOFTWARE. THE SECOND INCIDENT OCCURRED LAST WEEK, ONLY THIS TIME WHILE DRIVING ON THE FREEWAY. WE COMPLETELY LOST ALL ENGINE POWER BUT LUCKILY I WAS IN THE RIGHT LANE AND I WAS ABLE TO COAST TO THE SIDE AND PULL OVER ON THE SHOULDER. IF I HAD BEEN IN THE FAST OR MIDDLE LANE WITH LITTLE OPPORTUNITY TO MOVE OVER, THERE COULD HAVE BEEN A SERIOUS COLLISION. SIMILAR TO THE FIRST INCIDENT, WE WERE UNABLE TO START THE CAR WITH THE WARNING LIGHTS SHOWING VARIOUS SYSTEM FAILURES. WE HAD THE CAR TOWED TO THE SAME DEALER WHO INITIALLY INDICATED THEY WOULD JUST REBOOT THE SOFTWARE AGAIN. SO WE PRESSED UPON THEM TO DO A MORE THOROUGH DIAGNOSIS SINCE THIS IS THE SECOND TIME ITS HAPPENED. THEY AGREED TO KEEP THE VEHICLE AND SEEK TO IDENTIFY THE ROOT CAUSE OF THE PROBLEM. AT THIS POINT NO DIAGNOSIS HAS BEEN MADE. WE WOULD HAVE NEVER EXPECTED THIS FROM A NEAR BRAND NEW (PURCHASED IN DECEMBER 2015 AND CURRENTLY HAS ONLY 9,200 MILES) PILOT ELITE LOADED WITH SAFETY AND TECHNOLOGY FEATURES. AGAIN WE EXPERIENCED TWO SEPARATE INCIDENTS WHERE THE CAR IMMEDIATELY SHUT DOWN WHILE IN MOTION WITH THE MOST RECENT OCCURRING ON THE FREEWAY. AND BOTH TIMES OUR THREE YOUNG CHILDREN WERE IN THE VEHICLE. THIS IS A HUGE SAFETY RISK AND I CERTAINLY HOPE HONDA DOES ITS DUE DILIGENCE IN DIAGNOSING AND ADDRESSING THIS ISSUE.
NHTSA ODI #10897682
12,800 miles · Aug 11, 2016
Unknown Or OtherVehicle Speed Control
THIS IS A FOLLOW UP TO COMPLAINT 10881962 IN WHICH ONE OF MY FEARS HAS COME TO FRUITION. I WAS DRIVING MY CAR IN THE NORMAL MODE (ACC AND LKAS DISABLED) ON A NORMAL TWO LANE PAVED ROAD WHEN THE CAR IN FRONT OF ME MADE A SLOW RIGHT TURN. I WAS NOT FOLLOWING VERY CLOSELY AND CAME TO A COMPLETE STOP ON MY OWN TO AVOID RUNNING INT…
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THIS IS A FOLLOW UP TO COMPLAINT 10881962 IN WHICH ONE OF MY FEARS HAS COME TO FRUITION. I WAS DRIVING MY CAR IN THE NORMAL MODE (ACC AND LKAS DISABLED) ON A NORMAL TWO LANE PAVED ROAD WHEN THE CAR IN FRONT OF ME MADE A SLOW RIGHT TURN. I WAS NOT FOLLOWING VERY CLOSELY AND CAME TO A COMPLETE STOP ON MY OWN TO AVOID RUNNING INTO THE OTHER CAR. I STOPPED ABOUT 15 FEET AWAY FROM THE OTHER CAR. THE OTHER CAR THEN COMPLETED THE TURN TO THE EXTENT THAT THE OTHER CAR WAS NO LONGER IN THE WAY OF ME DRIVING FORWARD IN A STRAIGHT LINE. WHEN I PUSHED THE GAS TO THEN PROCEED THE COLLISION MITIGATION SYSTEM STARTED FLASHING THE "BRAKE" MESSAGE AND PRODUCING AN AUDIBLE WARNING. AT THIS POINT I WAS POSSIBLY GOING 10 MPH AGAIN. AFTER VERIFYING THAT THERE WAS DEFINITELY NOT ANYTHING IN MY WAY, I KEPT APPLYING THE GAS. MY CAR THEN STARTED BRAKING ON ITS OWN, AT WHICH POINT I PUSHED THE GAS HARDER TO PRESUMABLY OVER-RIDE THE BRAKING. A MOMENT OR TWO LATER, MY CAR THEN MADE A SUDDEN AND HARD BRAKE ON ITS OWN THAT BROUGHT MY CAR TO A COMPLETE STOP, DESPITE THE FACT THAT I WAS PUSHING HARD ON THE GAS. THE OTHER CAR THAT HAD TURNED WAS WELL CLEAR OF THE LANE BY THIS POINT, AND WAS EASILY 1 FT AWAY FROM MY PATH OF TRAVEL WHEN I STARTED ACCELERATING IN THE FIRST PLACE. MY ONLY EXPLANATION IS THAT THE COLLISION MITIGATION SYSTEM WAS CONFUSED BY THE LACK OF A SHOULDER LANE MARKER (ONLY A RAISE CEMENT CURB WAS PRESENT) AND SOMEHOW THOUGHT THE CAR WAS STILL IN THE "ROAD." IN EITHER CASE, THE SYSTEM MALFUNCTIONED TO THE POINT THAT MY CAR WAS SUDDENLY BROUGHT TO A COMPLETE STOP, AND THE CAR BEHIND ME VERY NEARLY REAR-ENDED ME IN A SITUATION WHERE I HAD ALREADY COME TO A STOP, AND THE OBSTACLE IN FRONT OF ME HAD CLEARED / CONTINUED TO BECOME INCREASINGLY MORE CLEAR OF MY PATH. THE SITUATION WAS DANGEROUS AND CLEARLY MISINTERPRETED BY MY CAR.
NHTSA ODI #10895070
2,400 miles · Jul 27, 2016
Electrical SystemElectronic Stability Control (esc)Unknown Or Other
HONDA PILOT 2016 TOURING. VEHICLE BATTERY DRAINS OVERNIGHT OR IN A FEW HOURS FOR NO REASON. THE VEHICLE WOULD NOT START AND WOULD HAVE TO BE TRANSPORTED TO THE DEALERSHIP OR HAVE BATTERY RECHARGED FOR A LONG TIME. AFTER RECHARGE, SAFETY EQUIPMENT SUCH AS SENSORS, EMERGENCY STOP, ETC. STOP WORKING. CONTACTED HONDA AND TOOK VEH…
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HONDA PILOT 2016 TOURING. VEHICLE BATTERY DRAINS OVERNIGHT OR IN A FEW HOURS FOR NO REASON. THE VEHICLE WOULD NOT START AND WOULD HAVE TO BE TRANSPORTED TO THE DEALERSHIP OR HAVE BATTERY RECHARGED FOR A LONG TIME. AFTER RECHARGE, SAFETY EQUIPMENT SUCH AS SENSORS, EMERGENCY STOP, ETC. STOP WORKING. CONTACTED HONDA AND TOOK VEHICLE TO DEALERSHIP MULTIPLE TIMES. ONE TIME THEY REPLACED THE BATTERY AND OTHER TIMES DID SOMETHING ELSE BUT THEY ARE UNABLE TO RESOLVE THE PROBLEM. WE BELIEVE VEHICLE IS UNSAFE TO DRIVE. THIS PROBLEM SEEMS TO BE ENCOUNTERED BY MANY HONDA PILOT 2016 OWNERS WHICH IS REPORTED ONLINE. THEY ALL COMPLAIN OF TAKING THEIR VEHICLE TO HONDA DEALERSHIP ONLY TO BE TOLD THE DEALERSHIP UNABLE TO RESOLVE THE ISSUE.
NHTSA ODI #10889137
100 miles · Jul 16, 2016
EquipmentUnknown Or Other
I HAD A 2014 PILOT. THE NAVIGATION WORKED GREAT. NOW I OWN A 2016 PILOT AND MOST OF THE NAVIGATION SYSTEM IS LOCKED OUT WHILE DRIVING. I NOW HAVE TO PULL OVER IN THE CITY OR INTERSTATE TO MAKE CHANGES--BOTH DANGEROUS. AS A RESULT, I AM NOW USING MY IPHONE FOR NAVIGATION WHICH DEFEATS THE PURPOSE OF THE CAR NAVIGATION SYSTEM …
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I HAD A 2014 PILOT. THE NAVIGATION WORKED GREAT. NOW I OWN A 2016 PILOT AND MOST OF THE NAVIGATION SYSTEM IS LOCKED OUT WHILE DRIVING. I NOW HAVE TO PULL OVER IN THE CITY OR INTERSTATE TO MAKE CHANGES--BOTH DANGEROUS. AS A RESULT, I AM NOW USING MY IPHONE FOR NAVIGATION WHICH DEFEATS THE PURPOSE OF THE CAR NAVIGATION SYSTEM AND IS MUCH MORE DANGEROUS. THE HONDA DEALER INDICATED YOUR AGENCY HAS REQUIRED THESE CHANGES. I AM HAPPY TO DISCUSS AT [XXX]. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10885202
2,000 miles · Jul 1, 2016
SteeringUnknown Or OtherVehicle Speed Control
MY CAR HAS A VARIETY OF DANGEROUS BEHAVIORS IN THE DRIVER ASSIST FUNCTIONALITIES THAT COULD EITHER CAUSE OR FAIL TO PREVENT AN ACCIDENT. I HAVE ONLY DRIVEN IT 2,000 MILES BUT OBSERVED THESE MANY TIMES. I REPORTED THESE TO THE DEALER AND WAS TOLD THE CAR WAS FINE. ADAPTIVE CRUISE CONTROL ISSUES: - FAILS TO DETECT VEHICLES IN…
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MY CAR HAS A VARIETY OF DANGEROUS BEHAVIORS IN THE DRIVER ASSIST FUNCTIONALITIES THAT COULD EITHER CAUSE OR FAIL TO PREVENT AN ACCIDENT. I HAVE ONLY DRIVEN IT 2,000 MILES BUT OBSERVED THESE MANY TIMES. I REPORTED THESE TO THE DEALER AND WAS TOLD THE CAR WAS FINE. ADAPTIVE CRUISE CONTROL ISSUES: - FAILS TO DETECT VEHICLES IN ODD SITUATIONS, SUCH AS A TRUCK WHERE THE REAR OF THE BODY PROTRUDES OUT FROM THE REAR WHEELS, AS IF THE RADAR IS ONLY AT GROUND LEVEL, OR IF A VEHICLE IS DRIVING IN MY LANE BUT ONE TIRE IS IN THE OTHER LANE, OR A WIDE LOAD WHICH OCCUPIES ALL OF THE ADJACENT LANE AND HALF OF MY LANE, OR A "BOBTAIL" TRUCK. - AFTER AN EMPTY STRETCH, UPON COMING UP TO A SLOWER CAR, RATHER THAN SLOW GRADUALLY BY EASING OFF THE GAS, THE CAR WILL GET VERY CLOSE TO THE CAR AND THEN RAPIDLY BRAKE, CAUSING DRIVERS BEHIND ME TO NEARLY REAR-END ME. COLLISION MITIGATION: - ALL OF THESE TRIGGER "BRAKE" MESSAGES TO BE DISPLAYED, WHICH IS JUST 1 STEP BEFORE THE BRAKES BEING AUTO-APPLIED, WHICH COULD CAUSE ME TO BE REAR-ENDED. - FALSE ALARMS WHILE MERGING FROM LEFTHAND ONRAMPS WHERE A PENDING COLLISION WITH THE JERSEY BARRIER IS DETECTED - FALSE ALARMS BY THE HILLS ADJACENT TO THE ROAD WHEN GOING AROUND A SHARP TURN ON BACK ROADS - FALSE ALARMS WHEN CRESTING A HILL WITH A CURVE AFTER THE HILL AND IT THINKS AN ONCOMING CAR WILL BE HIT, BECAUSE IT CAN'T SEE THE LANE MARKINGS PAST THE HILL LANE KEEP ASSIST: - PARTIALLY GOES INTO EXIT RAMPS ON ITS OWN IF IN THE RIGHT LANE, CAUSING OTHER DRIVERS TO THINK I AM LEAVING THE LANE AND START TO MERGE THEMSELVES - IS CONFUSED BY LINES OF TAR AND WILL DEPART THE LANE ON ITS OWN - OFTEN "FIGHTS" WITH THE LANE DEPARTURE MITIGATION AROUND CORNERS - TRIES TO PREVENT ME FROM GIVING OTHER VEHICLES SOME BUFFER WHEN PASSING THEM, IF THEY ARE WIDER OR DRIFTING TOWARD ME. - DOES NOT ALERT WHEN IT STOPS BEING ABLE TO DETECT THE LINES
NHTSA ODI #10881962
6,500 miles · Feb 10, 2016
Unknown Or Other
WE ARE EXPERIENCING A SNAP/CLUNK THAT CAN BE HEARD AND SLIGHTLY FELT THROUGH FOOT WHEN APPLYING OR RELEASING THE ACCELERATOR AND ALSO APPLICATION OF THE BRAKE. THIS ONLY OCCURS WHEN THE VEHICLE IS IN A COLDER (PROBABLY LESS THAN 30 DEGREES FAHRENHEIT) OUTSIDE TEMPS. HONDA DEALER HAD LOOK AT IT TWICE AND ITS BEEN IN THE SHOP 3 TH…
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WE ARE EXPERIENCING A SNAP/CLUNK THAT CAN BE HEARD AND SLIGHTLY FELT THROUGH FOOT WHEN APPLYING OR RELEASING THE ACCELERATOR AND ALSO APPLICATION OF THE BRAKE. THIS ONLY OCCURS WHEN THE VEHICLE IS IN A COLDER (PROBABLY LESS THAN 30 DEGREES FAHRENHEIT) OUTSIDE TEMPS. HONDA DEALER HAD LOOK AT IT TWICE AND ITS BEEN IN THE SHOP 3 THREE TIMES SO FAR WITH THE FOURTH VISIT BEING THIS MORNING 2/10/2016. SO FAR THEY ADJUSTED BOLTS AND FASTENERS ON VISIT ONE. ON VISIT THREE THEY REPLACED THE CENTER DRIVE SHAFT. PROBLEM STILL EXISTS. BECAUSE THERE IS NO KNOW DIAGNOSIS AT THIS TIME ITS UNCLEAR IF THIS IS A SAFETY ISSUE.
NHTSA ODI #10825255
600 miles · Feb 4, 2016
Power TrainService BrakesUnknown Or Other
2016 HONDA PILOT SURGE WHILE TRYING TO STOP ON A CITY STREET AND 2 TIMES ENDED UP PART WAY IN THE INTERSECTION. NO WARNING LIGHTS ON DASH. HAD PILOT ABOUT A MONTH. ONLY DROVE ABOUT 500 MILES. CONCERNED, SO KEEP LONGER DISTANCES IN TRAFFIC. SETUP AN APPOINTMENT TODAY WITH LOCAL DEALER TO INSPECT PER HIS SCHEDULE IN 4 DAYS.
NHTSA ODI #10824191
2,800 miles · Jan 26, 2016
StructureUnknown Or Other
WHILE DRIVING STRAIGHT ON A HIGHWAY, I HEARD A LOUD NOISE FROM THE TOP OF MY CAR. THE SUNROOF GLASS HAD SPONTANEOUSLY SHATTERED. WHEN I LOOKED THROUGH MY REAR VIEW MIRROR I COULD SEE SOME PIECES FLYING. THANKFULLY, THE CAR BEHIND ME WAS FAR AWAY ENOUGH THAT THEY WERE NOT HIT BY THESE GLASS PIECES AND ALSO HAD MY INTERIOR SLIDER …
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WHILE DRIVING STRAIGHT ON A HIGHWAY, I HEARD A LOUD NOISE FROM THE TOP OF MY CAR. THE SUNROOF GLASS HAD SPONTANEOUSLY SHATTERED. WHEN I LOOKED THROUGH MY REAR VIEW MIRROR I COULD SEE SOME PIECES FLYING. THANKFULLY, THE CAR BEHIND ME WAS FAR AWAY ENOUGH THAT THEY WERE NOT HIT BY THESE GLASS PIECES AND ALSO HAD MY INTERIOR SLIDER CLOSED. A SERIOUS ACCIDENT COULD HAVE OCCURRED IF BOTH MY SLIDER WASN'T CLOSED AND/OR THE CAR BEHIND ME WAS CLOSE TO ME. I'VE HAD THE CAR FOR LESS THAN 3 MONTHS, I CONTACTED HONDA AND ADVISED THEM OF THE INCIDENT AND BROUGHT IT IN TO THEIR SERVICE DEPARTMENT. THEY CLAIMED TO HAVE NEVER HEARD OF ANYTHING LIKE THIS HAPPENING BEFORE. THEY HAVE ORDERED A REPLACEMENT GLASS FOR MY SUNROOF. I'M STILL WAITING FOR IT COME IN. I ALSO WENT ONLINE AND RESEARCHED SUNROOFS BREAKING OUT OF NOWHERE AND DID COME ACROSS MANY OTHER SIMILAR COMPLAINTS. IT SEEMS THAT IT MAY BE HAPPENING MORE FREQUENTLY WITH NEWER VEHICLES BECAUSE THEY ARE BUILT LIGHTER WITH THINNER METALS AND THINNER GLASS. THE GLASS USED ON SUNROOFS MORE COMMONLY IS TEMPERED GLASS, NOT LAMINATED GLASS. TEMPERED GLASS IS MORE PRONE TO SHATTERING WHEN PRESSURE BUILDS UP INSIDE THE CAR. WHEN I SPOKE TO HONDA CORPORATE AND THE DEALER, NEITHER ONE COULD TELL ME WHAT KIND OF GLASS WAS ON THE SUNROOF BECAUSE THEY DIDN'T KNOW. I HOPE THIS MATTER CAN BE FURTHER LOOKED INTO. I HOPE IT DOESN'T HAPPEN AGAIN. THIS WAS A VERY FRIGHTENING EXPERIENCE THAT COULD HAVE VERY EASILY BEEN WORSE.
NHTSA ODI #10822375
3,000 miles · Nov 10, 2015
Power TrainSuspensionUnknown Or Other
I WRITE TO YOU TO CONVEY MY SAFETY CONCERNS REGARDING A NEW HONDA 2016 PILOT. MY ATTEMPTS TO RESOLVE MY CONCERNS WITH AMERICAN HONDA MOTOR CO., INC. WERE MET WITH TEPID RELUCTANCE AND A CAVALIER NEGLECTFUL ATTITUDE. 1.AT HIGH SPEEDS (55-75 MPH) THE VEHICLE OVERSTEERS AND DURING EMERGENCY AVOIDANCE MANEUVERS BECOMES UNSTABLE.…
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I WRITE TO YOU TO CONVEY MY SAFETY CONCERNS REGARDING A NEW HONDA 2016 PILOT. MY ATTEMPTS TO RESOLVE MY CONCERNS WITH AMERICAN HONDA MOTOR CO., INC. WERE MET WITH TEPID RELUCTANCE AND A CAVALIER NEGLECTFUL ATTITUDE. 1.AT HIGH SPEEDS (55-75 MPH) THE VEHICLE OVERSTEERS AND DURING EMERGENCY AVOIDANCE MANEUVERS BECOMES UNSTABLE. TWICE WHILE AVOIDING DEAR ON INTERSTATE HIGHWAYS, I HAVE ALMOST LOST CONTROL AND WAS SERIOUSLY CONCERNED ABOUT ROLLING THE VEHICLE OVER. I OWN AND HAVE DRIVEN A 2003 PILOT FOR OVER 180,000 MILES AND NEVER EXPERIENCED THIS SORT OF ISSUE. I BELIEVE THE SUSPENSION IS INCORRECTLY DESIGNED AND THAT UNEXPECTED AND UNNECESSARY ROLLOVERS ARE IMMINENT. 2.THE 'AUTO IDLE OFF' FEATURE TURNS THE ENGINE COMPLETELY OFF AT CERTAIN TIMES AND UNDER CERTAIN CIRCUMSTANCES. IT TAKES BETWEEN 900 AND 1,300 MILLISECONDS TO RECOVER POWER TO THE WHEELS WHEN THIS HAPPENS. UNLIKE HYBRID VEHICLES (FROM WHICH THIS FEATURE WAS TAKEN), THERE IS NO ALTERNATIVE ELECTRICAL MOTOR TO PROVIDE TORQUE TO THE DRIVETRAIN WHILE THE ENGINE RESTARTS AND AS A RESULT, THERE IS DELAY IN ACCELERATING. IN THE VAST MAJORITY OF TIMES, THIS IS OF NO CONSEQUENCE HOWEVER IN A SMALL FRACTION THIS DELAY INCREASES THE RISK OF COLLISION. ABOUT ONCE PER WEEK, I EXPERIENCE A DELAY IN ENTERING DENSE TRAFFIC WITHIN SHORT INTERSTATE MERGE LANES. THIS DELAY OF ABOUT ONE SECOND IS ENOUGH TO REMOVE MY MARGIN OF ERROR AND INCREASES THE RISK OF COLLISION DURING A MERGING MANEUVER. WHILE THERE IS A SWITCH TO DEFEAT THIS FEATURE, IT RESETS EVERY TIME THE VEHICLE IS TURNED OFF AND REMEMBERING TO OVERRIDE IT EVERY TIME IS INCONSISTENT WITH HUMAN MEMORY AND PERFORMANCE.
NHTSA ODI #10789635
400 miles · Nov 5, 2015
Unknown Or Other
I HAD JUST PULLED OUT OF MY GARAGE WHEN THE TAILGATE WINDOW ON MY EIGHT DAY OLD, 2016 HONDA PILOT FORCEFULLY EXPLODED. IT BLEW SHARDS OF GLASS 15 FEET BEHIND THE VEHICLE. THE FORCE BROKE THE REAR WINDOW WIPER AND BENT THE WINDOW WIPER ARM DOWN. ALL THIS OCCURRED WHILE I WAS TRAVELLING ABOUT 5 TO 10 MILES AN HOUR. THE CAR WAS …
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I HAD JUST PULLED OUT OF MY GARAGE WHEN THE TAILGATE WINDOW ON MY EIGHT DAY OLD, 2016 HONDA PILOT FORCEFULLY EXPLODED. IT BLEW SHARDS OF GLASS 15 FEET BEHIND THE VEHICLE. THE FORCE BROKE THE REAR WINDOW WIPER AND BENT THE WINDOW WIPER ARM DOWN. ALL THIS OCCURRED WHILE I WAS TRAVELLING ABOUT 5 TO 10 MILES AN HOUR. THE CAR WAS COMPLETELY OUT OF THE GARAGE, BUT NOT FAR FROM IT. NO ONE WAS AROUND THE CAR. MY HUSBAND WAS IN THE BACK YARD AND HEARD THE EXPLOSION. OUR HONDA DEALER SAID WE PRESSED THE WIPER INTO THE WINDOW CAUSING PRESSURE WHICH BROKE THE WINDOW. I WAS DRIVING ALONE IN THE CAR. IF ANYONE HAD BEEN BEHIND THE VEHICLE THEY WOULD HAVE BEEN SHREDDED BY FLYING GLASS. IT DIDN'T DROP TO THE GROUND IT FLEW 15 FEET BEHIND THE CAR. THIS PRESENTS A DANGEROUS SITUATION IF PEOPLE ARE NEARBY AS ON A CITY STREET OR PARKING LOT. FROM THE INTERNET I SEE THIS HAS HAPPENED TO MANY OTHER VEHICLE MAKERS, NOT JUST HONDA.
NHTSA ODI #10788507
Official recalls
8Jun 4, 2026
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Consequence & remedy
Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Additional source detail variants (2)
Suspension:rear
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Structure:frame And Members
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Dec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Nov 13, 2023
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Consequence & remedy
Consequence: A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.
Remedy: Dealers will inspect and repair, or replace the engine as necessary, free of charge. Owner letters were mailed March 28, 2024. 2016-2017 Acura MDX owner letters were mailed November 1, 2024. 2016-2020 Acura MDX owner letters are expected to be mailed in mid-December 2024. Honda began mailing owner notification letters as of March 18, 2024. 2015-2016 Acura owner letters are expected to be mailed mid-December 2024, 2018 Acura TLX owner letters are expected to be mailed the end of March/early April 2024, 2019 Acura TLX owner letters are expected to be mailed mid-May 2024, 2020 Acura TLX owner letters are expected to be mailed mid-June 2024, and 2016-2020 Acura MDX owner letters are expected to be mailed January 27, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XG1 and GG0.
Nov 29, 2021
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Consequence & remedy
Consequence: A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
Remedy: Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Additional source detail variants (2)
Latches/locks/linkages:hood:latch
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Consequence: A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
Remedy: Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Structure:body:hood
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Consequence: A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
Remedy: Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Mar 30, 2017
Honda (American Honda Motor Co.) is recalling certain 2016 Honda Pilot 2WD and AWD vehicles. The affected vehicles have fuel tanks that may leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Honda will notify owners, and dealers will replace the fuel tank, free of charge. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KE8.
Jun 9, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2015 Acura MDX 2WD and MDX 4WD vehicles, 2016 Acura MDX 4WD vehicles, 2015-2016 Honda Odyssey vehicles, and 2016 Honda Pilot 2WD and 4WD vehicles. The affected vehicles have fuel tanks that were manufactured with insufficient welds which may separate and allow fuel to leak out.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Honda will notify owners, and dealers will replace the fuel tanks, free of charge. Owners may contact Honda/Acura customer service at 1-888-234-2138. The recall began on July 29, 2016. Honda's numbers for this recall are KA9 (Honda vehicles) and KB0 (Acura vehicles).
Oct 16, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot 2WD vehicles manufactured May 4, 2015, to September 8, 2015 and 2016 Pilot 4WD vehicles manufactured May 7, 2015 to September 4, 2015. In the affected vehicles, when one of the safety systems such as tire pressure monitoring, anti-lock braking or electronic stability control malfunctions, there is potential that the instrument panel will not illuminate the corresponding warning light, however the warning lamps will illuminate when the ignition is turned off and then turned back on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic stability control systems", number 135, "Light vehicle brake systems" and number 138, "Tire pressure monitoring systems".
Consequence & remedy
Consequence: If a safety system cannot immediately warn the driver when needed, the driver may be at increased risk of a crash.
Remedy: Honda will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on December 11, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is JV7.
Jul 6, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot vehicles manufactured May 4, 2015, to June 5, 2015. Due to an assembly issue, the third row seatbelt may be trapped between the rear seat and the rear sideliner.
Consequence & remedy
Consequence: If the third row seatbelt is trapped, the occupants may not be restrained properly, increasing the risk of injury.
Remedy: Honda will notify owners, and dealers will inspect and repair the rear third row seat belt, free of charge. The recall began on August 6, 2015. Owners may contact Honda customer service at 1-310-783-2000. Honda's number for this recall is JS7.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE25008 · Engine Failure
Opened Aug 20, 2025 · No close date supplied
Status: open (inferred from source dates) · Engine
The Office of Defects Investigation (ODI) has received 414 reports of connecting rod bearing failures in the 3.5L V6 engine used in the following vehicles: Model Years (MY) 2018-2020 Acura TLX, MY2016-2020 Acura MDX, MY2016-2020 Honda Pilot, MY2018-2020 Honda Odyssey, and MY2017-2019 Honda Ridgeline. The subject engine failures were analyzed as part of a Recall Query (RQ24013). It was determined that these engine failures are outside the scope of Honda Recall 23V-751. Further, evidence gathered in conjunction with RQ24013 does not suggest this failure is caused by the same crankshaft manufacturing defect that is addressed by Honda in Recall 23V-751. Based on analysis of data from RQ24013, NHTSA has closed that investigation. The significant number of reports of engine failure in vehicles outside the scope of RQ24013 presents a potential safety risk that warrants further investigation. ODI is opening this Preliminary Evaluation (PE) to further evaluate the scope and severity of the potential problem and to fully assess the potential safety-related issues. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
EA25004 · No Restart After Auto Start/stop Engages
Opened Mar 26, 2025 · No close date supplied
Status: open (inferred from source dates) · Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:crank/camshaft Position Sensor; Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software; Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (4)
Engine And Engine Cooling:engine:crank/camshaft Position Sensor
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
RQ24013 · Engine Failure
Opened Nov 8, 2024 · Closed Aug 20, 2025
Status: closed (inferred from source dates) · Engine
On November 8, 2024, the Office of Defects Investigation (ODI) opened Recall Query RQ24013 to assess the scope of Honda recall 23V-751 after receiving complaints that alleged connecting rod bearing failures in vehicles that were not within the scope of recall 23V-751. In November 2023, Honda recalled 248,999 various Model Year (MY)2016–2020 Honda and Acura vehicles equipped with the 3.5L V6 engine. Honda recalled these vehicles due to a crankshaft manufacturing defect that caused premature connecting rod bearing wear and engine seizure. While the out-of-scope failures involved in these complaints appear to have a very similar failure mechanism as the recalled engines, a thorough analysis of all available data from Honda has not indicated that the same manufacturing defect exists in the out-of-scope engines as the engines recalled by 23V-751. Based on this analysis ODI has determined that Honda has properly defined the scope of recall 23V-751. Consequently, ODI will close this RQ investigation. NHTSA will continue to investigate these complaints of engine failure as part of a new Preliminary Evaluation Investigation (PE25008). The Agency reserves the right to take additional action if warranted by new circumstances.
PE22005 · No Restart After Auto Start/stop Engages
Opened Jun 3, 2022 · Closed Mar 26, 2025
Status: closed (inferred from source dates) · Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:crank/camshaft Position Sensor; Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software; Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Preliminary Evaluation is being upgraded to an Engineering Analysis, EA25004, to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope for the Engineering Analysis to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaigns. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (4)
Engine And Engine Cooling:engine:crank/camshaft Position Sensor
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Preliminary Evaluation is being upgraded to an Engineering Analysis, EA25004, to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope for the Engineering Analysis to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaigns. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Preliminary Evaluation is being upgraded to an Engineering Analysis, EA25004, to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope for the Engineering Analysis to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaigns. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Preliminary Evaluation is being upgraded to an Engineering Analysis, EA25004, to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope for the Engineering Analysis to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaigns. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Preliminary Evaluation is being upgraded to an Engineering Analysis, EA25004, to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope for the Engineering Analysis to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaigns. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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