NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
290 reportsClear category filter56,000 miles · Sep 23, 2018
Electrical SystemEngineUnknown Or Other
AUTO STOP MALFUNCTION FIRST YEAR OF OWNING THE PILOT ELITE, THE AUTO STOP FUNCTION WORKED AND WOULD RESTART AFTER COMING TO A STOP. BY THE SECOND YEAR, AFTER COMING TO A STOP IN CITY TRAFFIC AND ENGINE IS SUPPOSED TO COME BACK ON, IT STALLS AND SHUTS OFF AND NEEDS TO BE SHIFTED TO NEUTRAL AND THEN RESTART ENGINE. HAVE TAKEN …
Read full complaint
AUTO STOP MALFUNCTION FIRST YEAR OF OWNING THE PILOT ELITE, THE AUTO STOP FUNCTION WORKED AND WOULD RESTART AFTER COMING TO A STOP. BY THE SECOND YEAR, AFTER COMING TO A STOP IN CITY TRAFFIC AND ENGINE IS SUPPOSED TO COME BACK ON, IT STALLS AND SHUTS OFF AND NEEDS TO BE SHIFTED TO NEUTRAL AND THEN RESTART ENGINE. HAVE TAKEN THE CAR FOR SERVICES SINCE HAVING THIS ISSUE AND REPORTING THE ISSUE TO THE DEALERSHIP AND THEY ARE UNABLE TO FIX THE ISSUE OR REPLICATE THE PROBLEM. NOW INTO YEAR 3 OF OWNERSHIP THE AUTO STOP FUNCTION HAS GOTTEN WORSE BECAUSE NOW WHEN IT SHUTS OFF AFTER AUTO STOPPING, IT TAKES A COUPLE OF MINUTES BEFORE YOU ARE ABLE TO RESTART THE CAR. THIS IS VERY UNSAFE AT AN INTERSECTION WHEN THE LIGHT TURNS GREEN. ONLY WAY AROUND THIS ISSUE IS TO DISABLE THE AUTO STOP FUNCTION AT THE BEGINNING OF THE DRIVE WHICH DEFEATS THE PURPOSE OF HAVING SUCH A FUNCTION AND WE AREN'T ABLE TO PERMANENTLY DISABLE THE FUNCTION. I HAVE REPORTED THIS PROBLEM EACH AND EVERY TIME I HAVE TAKEN IT IN TO THE DEALERSHIP FOR SERVICE AND THEY HAVE RUN DIAGNOSTICS AND SAID THEY WEREN'T ABLE TO REPLICATE THE ISSUE.
NHTSA ODI #11130866
38,000 miles · Sep 21, 2018
Unknown Or Other
COLLISION MITIGATION BRAKING SYSTEM (CMBS) COMPUTER OVERLOAD IN A CONSTRUCTION ZONE WITH VEHICLE IN MOTION ON A HIGHWAY. CMBS COMPUTER SHUT DOWN AND WOULD NOT RESET WITHOUT TAKING VEHICLE TO DEALER. DEALER REBOOTED COMPUTER FOR $62 AND ADVISED TURNING OFF CMBS BEFORE ENTERING CONSTRUCTION ZONES TO AVOID A REPEAT. TURNING OFF A S…
Read full complaint
COLLISION MITIGATION BRAKING SYSTEM (CMBS) COMPUTER OVERLOAD IN A CONSTRUCTION ZONE WITH VEHICLE IN MOTION ON A HIGHWAY. CMBS COMPUTER SHUT DOWN AND WOULD NOT RESET WITHOUT TAKING VEHICLE TO DEALER. DEALER REBOOTED COMPUTER FOR $62 AND ADVISED TURNING OFF CMBS BEFORE ENTERING CONSTRUCTION ZONES TO AVOID A REPEAT. TURNING OFF A SAFETY FEATURE WITH A DIFFICULT-TO-FIND SWITCH WHILE DRIVING IN A CONSTRUCTION ZONE WOULD BE UNSAFE. DRIVING WITHOUT A SAFETY FEATURE WOULD BE IRRESPONSIBLE AND POTENTIALLY UNSAFE. THIS IS A KNOWN ISSUE AND YET HONDA DOES NOT WARN OWNERS ABOUT IT BUT INSTEAD MAKES MONEY FROM IT.
NHTSA ODI #11130621
32,219 miles · Sep 17, 2018
Unknown Or Other
***AUTO IDLE STOP MALFUNCTION** WHILE IN MOVING TRAFFIC ON A HIGHWAY IN NORTHERN VIRGINIA, THE PILOT HAS STALLED AND EVEN POWERED OFF WHILE THE AUTO IDLE STOP FUNCTION WAS ENGAGED. THE CAR POWERED DOWN AND REQUIRED A RE-START WHICH NEEDED MULTIPLE ATTEMPTS TO ACTUALLY TAKE EFFECT (UP TO 20 SECONDS-MULTIPLE ATTEMPTS). THE DEAL…
Read full complaint
***AUTO IDLE STOP MALFUNCTION** WHILE IN MOVING TRAFFIC ON A HIGHWAY IN NORTHERN VIRGINIA, THE PILOT HAS STALLED AND EVEN POWERED OFF WHILE THE AUTO IDLE STOP FUNCTION WAS ENGAGED. THE CAR POWERED DOWN AND REQUIRED A RE-START WHICH NEEDED MULTIPLE ATTEMPTS TO ACTUALLY TAKE EFFECT (UP TO 20 SECONDS-MULTIPLE ATTEMPTS). THE DEALERSHIP HAS NO SOLUTION TO OFFER AND HONDA HAS NO RECALL AVAILABLE TO COVER THE ISSUE. THIS HAS HAPPENED THREE TIMES IN THE LAST TWO WEEKS WHEN THE AUTO IDLE FEATURE HAS BEEN TURNED OFF. THE DEALERSHIP COULDN'T "REPRODUCE" THE ISSUE WHILE IN THEIR POSSESSION SO ONLY OFFERED TO KEEP IT LONGER (TO DRIVE IT IN REAL WORLD SCENARIOS) AND ATTEMPT TO REPRODUCE THE MALFUNCTION.
NHTSA ODI #11129882
17,500 miles · Aug 18, 2018
Electrical SystemEngineUnknown Or Other
ABOUT 4 MONTHS AGO I WAS AT A STOPLIGHT, MY ENGINE SHUT DOWN, AS IT WAS SUPPOSED TO WITH THE 'AUTO IDLE STOP' FUNCTION. IT IS SUPPOSED TO START BACK UP WHEN YOU TAKE YOUR FOOT OFF THE BRAKE, BUT THIS TIME THE CAR STALLED. IT STALLED MANY TIMES AFTER THIS AND IT WAS ALWAYS UNEXPECTED AND SCARY. I TOOK IT INTO MY DEALER ON JUNE 6,…
Read full complaint
ABOUT 4 MONTHS AGO I WAS AT A STOPLIGHT, MY ENGINE SHUT DOWN, AS IT WAS SUPPOSED TO WITH THE 'AUTO IDLE STOP' FUNCTION. IT IS SUPPOSED TO START BACK UP WHEN YOU TAKE YOUR FOOT OFF THE BRAKE, BUT THIS TIME THE CAR STALLED. IT STALLED MANY TIMES AFTER THIS AND IT WAS ALWAYS UNEXPECTED AND SCARY. I TOOK IT INTO MY DEALER ON JUNE 6, 2018 AND THEY SAID THEY COULD SEE THAT THEY COULD SEE IN THE COMPUTER THAT IT STALLED A FEW TIMES, BUT COULD NOT REPRODUCE THE PROBLEM WHILE TEST DRIVING IT. THEY DID A RESET ON THE ELECTRONICS. THAT DID NOTHING. I STALLED A WHILE AFTER I LEFT THE SHOP. I STALLED MANY MORE TIMES AFTER THAT. IT DOES HAVE AN OVERRIDE TO THIS 'AUTO IDLE STOP' SYSTEM, BUT YOU HAVE TO ALWAYS REMEMBER TO PUSH THE BUTTON AND IF I FORGOT AND THE CAR WAS IN 'AUTO IDLE STOP' MODE AND I PUSHED THE BUTTON, MANY TIMES THE CAR WOULD STALL. I NOW ALSO HAVE A PROBLEM STARTING THE CAR. WHEN I PUSH THE START BUTTON, MANY TIMES THE ENGINE WON'T START. I HAVE TO PUSH IT 3-4 TIMES TO GET IT TO START. THIS MAKES MY STALLING EVEN MORE DANGEROUS, AS IF IT WAS NOT DANGEROUS ENOUGH, BECAUSE IT WILL TAKE ME MUCH LONGER TO START THE CAR FROM A STALL. I CAN IMAGINE BEING IN SITUATIONS WHERE I WOULD HAVE TO BE ABLE TO GET OUT A SITUATION QUICKLY AND IF I STALL I WOULD NOT BE ABLE TO. IF I AM ON A FREEWAY AND STALL IN HEAVY TRAFFIC, OR STALLING ON TRAIN TRACKS IF I AM IN HEAVY TRAFFIC AND I HAPPEN TO BE THE CAR LEFT ON THE TRACKS AND CAN'T START. OR IF A CAR OR OBJECT IS HEADING TOWARDS ME AND WILL CRASH INTO ME AND I CAN AVOID IT BE SPEEDING AWAY. IF I STALL I CAN'T. HERE IS A THREAD FROM A HONDA PILOT FORUM WITH MANY OWNERS WITH THE SAME PROBLEM. HTTPS://WWW.PILOTEERS.ORG/FORUMS/114-2016-THIRD-GENERATION-PILOT/157005-ELITE-SHUTS-OFF-STOP-LIGHT.HTML NOT ONE OF THEM HAS HAD IT FIXED BY THERE REPAIR SHOP. MY CAR HAS BEEN IN THE SHOP FOR THE 2ND TIME SINCE AUGUST 8, 2018.
NHTSA ODI #11120858
27,000 miles · Aug 8, 2018
Unknown Or Other
WHEN DRIVING, THE VEHICLE JERKS FORWARD WHEN IT CHANGES SPEED OR GEAR.
NHTSA ODI #11118504
70,000 miles · Jul 23, 2018
Electrical SystemEngineUnknown Or Other
MY VEHICLE HAS BEEN CUTTING OFF, ALL POWER INCLUDING ALL COMPUTER SCREENS/DASHBOARD/STEERING, WHICH LAST 2-5 SECONDS, THEN CUTS BACK ON. THE RPM WILL REV UP TO THE 4-6 THOUSAND RANGE AND AT TIMES THE VEHICLE WILL NO GO OVER 45MPH. THIS HAS HAPPENED AT 35 MPH TO 70MPH. WHILE IN PARK, ABSOLUTELY NO GEAR ENGAGED, THE VEHICLE W…
Read full complaint
MY VEHICLE HAS BEEN CUTTING OFF, ALL POWER INCLUDING ALL COMPUTER SCREENS/DASHBOARD/STEERING, WHICH LAST 2-5 SECONDS, THEN CUTS BACK ON. THE RPM WILL REV UP TO THE 4-6 THOUSAND RANGE AND AT TIMES THE VEHICLE WILL NO GO OVER 45MPH. THIS HAS HAPPENED AT 35 MPH TO 70MPH. WHILE IN PARK, ABSOLUTELY NO GEAR ENGAGED, THE VEHICLE WILL LURCH FORWARD AND BACKWARD AS THOUGH IT WAS IN GEAR. MY FOOT WILL NOT EVEN BE ON THE BRAKE PEDAL AND IT WILL MOVE. LAST WEEK THE CAR WAS TURNED ON, PUT IN DRIVE, I PUSHED THE ACCELERATOR, THE RPM'S WENT TO 4000 AND THE VEHICLE DID NOT MOVE. I LOOKED DOWN TO MAKE SURE IT WAS IN DRIVE, WHICH IS WAS, AS I LOOKED UP THE CAR LURCHED FORWARD 2-3 FEET. THE EMISSIONS SYSTEM, LANE ASSIST LIGHT COME ON RANDOMLY. IT WILL TELL ME "STEERING REQUIRED" EVEN WHEN I AM DRIVING AND DO NOT HAVE THE LANE ASSIST ON. THE DEALER HAS REPLACED MULTIPLE PARTS, INCLUDING "COMPUTER UPDATES", THE RADAR SENSING SYSTEM, BUT THEY CANNOT REPLICATE THE ISSUE AND HAVE TOLD ME THEY CANNOT DO ANYTHING ABOUT IT. I HAVE TAKE THE VEHICLE IN AT LEAST 6-7 TIMES IN THE LAST 2 MONTHS. THE CAR IS UNSAFE, STILL UNDER WARRANTY AND THE DEALER TOLD ME "YOU ARE STUCK WITH IT". THIS CAR IS A HAZARD TO MYSELF, MY FAMILY AND ANYONE ELSE ON THE ROAD. I HAVE TRIED TO DEAL WITH HONDA CORPORATE AND THEY WILL NOT RESPOND. I BELIEVE, FROM MY RESEARCH, THIS IS AN ISSUE WITH THIS MODEL THAT HONDA REFUSES TO ACKNOWLEDGE.
NHTSA ODI #11113040
41,000 miles · Jun 28, 2018
Electrical SystemEngineUnknown Or Other
THE MESSAGE "KEYLESS START SYSTEM PROBLEM" SHOWED UP IN THE INFORMATION SCREEN ABOUT A FEW WEEKS AGO, IT WOULD COME UP INTERMITTENTLY, WHENEVER I START THE ENGINE, AND THE MESSAGE STAYS ON THE ENTIRE TIME THE ENGINE IS RUNNNING. WHEN THE ENGINE IS SHUT OFF, THERE WILL BE A DING, AND THE MESSAGE WILL STAY ON FOR A FEW MINUTES BE…
Read full complaint
THE MESSAGE "KEYLESS START SYSTEM PROBLEM" SHOWED UP IN THE INFORMATION SCREEN ABOUT A FEW WEEKS AGO, IT WOULD COME UP INTERMITTENTLY, WHENEVER I START THE ENGINE, AND THE MESSAGE STAYS ON THE ENTIRE TIME THE ENGINE IS RUNNNING. WHEN THE ENGINE IS SHUT OFF, THERE WILL BE A DING, AND THE MESSAGE WILL STAY ON FOR A FEW MINUTES BEFORE GOING AWAY. I TOOK IT TO THE LOCAL DEALERSHIP, THEY HAD NOT ENCOUNTERED A MESSAGE LIKE THAT BEFORE, AND COULD NOT FIGURE OUT WHAT WAS WRONG. I ALREADY HAVE OVER 42,000 MILES ON MY VEHICLE, SO THE FACTORY WARRANTY HAS RUN OUT. TODAY I TOOK IT BACK TO THE DEALERSHIP, SINCE THAT MESSAGE IS STILL SHOWING UP, AND I FINALLY HAVE THE TIME TO LEAVE IT FOR A FEW HOURS. THE SERVICE ADVISOR SAID NOW THERE IS A CODE FOR THAT ISSUE, BUT I WOULD HAVE TO PAY FOR WHATEVER REPAIRS NEEDED TO FIX THE ISSUE. I FEEL THAT THIS SHOULD BE A MANUFACTURING RECALL ISSUE, PERHAPS WITH THE ELECTRICAL SYSTEM, OR WITH THE KEYLESS START SYSTEM, AND THAT I SHOULD NOT HAVE TO PAY FOR THIS REPAIR. I'M AFRAID OF WHAT WOULD HAPPEN WHEN THE ISSUE GETS WORSE, ESPECIALLY WHEN I GO ON VACATION, AND THE ENGINE WILL NOT START BECAUSE OF AN ERROR WITH THE KEYLESS START SYSTEM AFFECTING THE PUSH BUTTON START. AGAIN, THE MESSAGE DOES NOT COME UP EVERYTIME I DRIVE. BUT TODAY, ON 6/28/2018, I HAVE STARTED THE ENGINE A TOTAL OF 3 TIMES WHILE RUNNING ERRANDS AROUND TOWN, WITHIN 90 MINUTES, AND THIS MESSAGE HAS SHOWN UP EVERY TIME I STARTED THE ENGINE.
NHTSA ODI #11104505
26,500 miles · Jun 14, 2018
Unknown Or Other
MY WIFE WAS DRIVING DOWN THE FREEWAY AT 70 MPH AND HEARD A BIG POP (SOUNDED LIKE A GUN SHOT). THE WEATHER CONDITIONS WERE PERFECT AND THE ROAD ITSELF IS VERY SMOOTH. SO MY WIFE PULLED OVER AND SAW THAT HER SUN ROOF HAD EXPLODED. SO I ASKED IF ANYTHING HIT THE SUNROOF AND SHE SAID NO. SO I LOOKED AT THE SUN ROOF WHEN SHE GOT HOME…
Read full complaint
MY WIFE WAS DRIVING DOWN THE FREEWAY AT 70 MPH AND HEARD A BIG POP (SOUNDED LIKE A GUN SHOT). THE WEATHER CONDITIONS WERE PERFECT AND THE ROAD ITSELF IS VERY SMOOTH. SO MY WIFE PULLED OVER AND SAW THAT HER SUN ROOF HAD EXPLODED. SO I ASKED IF ANYTHING HIT THE SUNROOF AND SHE SAID NO. SO I LOOKED AT THE SUN ROOF WHEN SHE GOT HOME AND IT WAS SHATTERED FROM CORNER TO CORNER. NO WAY A ROCK OR FLYING DEBRIS COULD CAUSE THAT. LUCKILY THE SUNROOF COVER WAS CLOSED, SO SHE DID NOT GET HIT WITH SHARDS OF GLASS. I TOOK THE CAR INTO MY LOCAL HONDA DEALER AND TOLD THEM WHAT HAPPENED. THEY AGREED THAT IT WOULD BE DIFFICULT TO CAUSE THAT KIND OF DAMAGE TO THE SUN ROOF WITH A ROCK. UNFORTUNATELY, IT WAS NOT COVERED UNDER THE "WARRANTY" AND I HAD TO PAY FOR THE NEW WINDOW WHICH WAS CLOSE TO $700.
NHTSA ODI #11101855
Mileage unknown · Jun 3, 2018
Unknown Or Other
SOMETIMES THE RPM DROPS AND THE VEHICLE HAS A HARD SHIFT JERKING THE CAR FORWARD. IT HAPPENS ABOUT ONCE EVERY OTHER WEEK BUT DOESN'T LAST LONG. UNFORTUNATELY, WHEN IT HAPPENS I CAN'T TAKE THE CAR IN BECAUSE I'M AT WORK AND WHEN I DO TAKE IT IN IT DOESN'T HAPPEN. THIS HAPPENS RANDOMLY WHEN I DRIVE. DOESN'T MATTER WHAT SPEED I DRI…
Read full complaint
SOMETIMES THE RPM DROPS AND THE VEHICLE HAS A HARD SHIFT JERKING THE CAR FORWARD. IT HAPPENS ABOUT ONCE EVERY OTHER WEEK BUT DOESN'T LAST LONG. UNFORTUNATELY, WHEN IT HAPPENS I CAN'T TAKE THE CAR IN BECAUSE I'M AT WORK AND WHEN I DO TAKE IT IN IT DOESN'T HAPPEN. THIS HAPPENS RANDOMLY WHEN I DRIVE. DOESN'T MATTER WHAT SPEED I DRIVE AT. I WAS ABLE TO RECORD IT WHEN IT HAPPENED AND BROUGHT IT IN TO THE MECHANIC BUT THEY SAID IF THEY CAN'T RECREATE IT THEN IT'S NOT AN ISSUE. I'M AFRAID OF THIS BECOMING A BIGGER ISSUE CAUSING ME TO GET INTO AN ACCIDENT. HONDA WAS NO HELP. TOLD ME IF I GOT INTO AN ACCIDENT BECAUSE OF THIS ISSUE THEN THE INSURANCE WILL TAKE CARE OF IT. HAVING KIDS, I DON'T WANT TO "WAIT" FOR AN ACCIDENT TO HAPPEN BEFORE THEY DECIDE TO FIGURE OUT WHAT THE ISSUE IS.
NHTSA ODI #11099368
300 miles · May 27, 2018
Fuel/propulsion SystemUnknown Or Other
CAR INTERMITTENTLY FILLS WITH GASOLINE FUMES WHEN BEING FUELED. HAS HAPPENED MANY TIMES SINCE NEW; LOCAL DEALER VERIFIED FUMES RECENTLY, BUT COULD NOT DUPLICATE OR REPAIR IT.
NHTSA ODI #11098169
Official recalls
8Jun 4, 2026
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Consequence & remedy
Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Additional source detail variants (2)
Suspension:rear
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Structure:frame And Members
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Dec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Nov 13, 2023
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Consequence & remedy
Consequence: A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.
Remedy: Dealers will inspect and repair, or replace the engine as necessary, free of charge. Owner letters were mailed March 28, 2024. 2016-2017 Acura MDX owner letters were mailed November 1, 2024. 2016-2020 Acura MDX owner letters are expected to be mailed in mid-December 2024. Honda began mailing owner notification letters as of March 18, 2024. 2015-2016 Acura owner letters are expected to be mailed mid-December 2024, 2018 Acura TLX owner letters are expected to be mailed the end of March/early April 2024, 2019 Acura TLX owner letters are expected to be mailed mid-May 2024, 2020 Acura TLX owner letters are expected to be mailed mid-June 2024, and 2016-2020 Acura MDX owner letters are expected to be mailed January 27, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XG1 and GG0.
Nov 29, 2021
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Consequence & remedy
Consequence: A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
Remedy: Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Additional source detail variants (2)
Latches/locks/linkages:hood:latch
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Consequence: A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
Remedy: Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Structure:body:hood
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Consequence: A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
Remedy: Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Mar 30, 2017
Honda (American Honda Motor Co.) is recalling certain 2016 Honda Pilot 2WD and AWD vehicles. The affected vehicles have fuel tanks that may leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Honda will notify owners, and dealers will replace the fuel tank, free of charge. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KE8.
Jun 9, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2015 Acura MDX 2WD and MDX 4WD vehicles, 2016 Acura MDX 4WD vehicles, 2015-2016 Honda Odyssey vehicles, and 2016 Honda Pilot 2WD and 4WD vehicles. The affected vehicles have fuel tanks that were manufactured with insufficient welds which may separate and allow fuel to leak out.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Honda will notify owners, and dealers will replace the fuel tanks, free of charge. Owners may contact Honda/Acura customer service at 1-888-234-2138. The recall began on July 29, 2016. Honda's numbers for this recall are KA9 (Honda vehicles) and KB0 (Acura vehicles).
Oct 16, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot 2WD vehicles manufactured May 4, 2015, to September 8, 2015 and 2016 Pilot 4WD vehicles manufactured May 7, 2015 to September 4, 2015. In the affected vehicles, when one of the safety systems such as tire pressure monitoring, anti-lock braking or electronic stability control malfunctions, there is potential that the instrument panel will not illuminate the corresponding warning light, however the warning lamps will illuminate when the ignition is turned off and then turned back on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic stability control systems", number 135, "Light vehicle brake systems" and number 138, "Tire pressure monitoring systems".
Consequence & remedy
Consequence: If a safety system cannot immediately warn the driver when needed, the driver may be at increased risk of a crash.
Remedy: Honda will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on December 11, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is JV7.
Jul 6, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot vehicles manufactured May 4, 2015, to June 5, 2015. Due to an assembly issue, the third row seatbelt may be trapped between the rear seat and the rear sideliner.
Consequence & remedy
Consequence: If the third row seatbelt is trapped, the occupants may not be restrained properly, increasing the risk of injury.
Remedy: Honda will notify owners, and dealers will inspect and repair the rear third row seat belt, free of charge. The recall began on August 6, 2015. Owners may contact Honda customer service at 1-310-783-2000. Honda's number for this recall is JS7.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE25008 · Engine Failure
Opened Aug 20, 2025 · No close date supplied
Status: open (inferred from source dates) · Engine
The Office of Defects Investigation (ODI) has received 414 reports of connecting rod bearing failures in the 3.5L V6 engine used in the following vehicles: Model Years (MY) 2018-2020 Acura TLX, MY2016-2020 Acura MDX, MY2016-2020 Honda Pilot, MY2018-2020 Honda Odyssey, and MY2017-2019 Honda Ridgeline. The subject engine failures were analyzed as part of a Recall Query (RQ24013). It was determined that these engine failures are outside the scope of Honda Recall 23V-751. Further, evidence gathered in conjunction with RQ24013 does not suggest this failure is caused by the same crankshaft manufacturing defect that is addressed by Honda in Recall 23V-751. Based on analysis of data from RQ24013, NHTSA has closed that investigation. The significant number of reports of engine failure in vehicles outside the scope of RQ24013 presents a potential safety risk that warrants further investigation. ODI is opening this Preliminary Evaluation (PE) to further evaluate the scope and severity of the potential problem and to fully assess the potential safety-related issues. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
EA25004 · No Restart After Auto Start/stop Engages
Opened Mar 26, 2025 · No close date supplied
Status: open (inferred from source dates) · Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:crank/camshaft Position Sensor; Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software; Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (4)
Engine And Engine Cooling:engine:crank/camshaft Position Sensor
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
RQ24013 · Engine Failure
Opened Nov 8, 2024 · Closed Aug 20, 2025
Status: closed (inferred from source dates) · Engine
On November 8, 2024, the Office of Defects Investigation (ODI) opened Recall Query RQ24013 to assess the scope of Honda recall 23V-751 after receiving complaints that alleged connecting rod bearing failures in vehicles that were not within the scope of recall 23V-751. In November 2023, Honda recalled 248,999 various Model Year (MY)2016–2020 Honda and Acura vehicles equipped with the 3.5L V6 engine. Honda recalled these vehicles due to a crankshaft manufacturing defect that caused premature connecting rod bearing wear and engine seizure. While the out-of-scope failures involved in these complaints appear to have a very similar failure mechanism as the recalled engines, a thorough analysis of all available data from Honda has not indicated that the same manufacturing defect exists in the out-of-scope engines as the engines recalled by 23V-751. Based on this analysis ODI has determined that Honda has properly defined the scope of recall 23V-751. Consequently, ODI will close this RQ investigation. NHTSA will continue to investigate these complaints of engine failure as part of a new Preliminary Evaluation Investigation (PE25008). The Agency reserves the right to take additional action if warranted by new circumstances.
PE22005 · No Restart After Auto Start/stop Engages
Opened Jun 3, 2022 · Closed Mar 26, 2025
Status: closed (inferred from source dates) · Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:crank/camshaft Position Sensor; Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software; Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Preliminary Evaluation is being upgraded to an Engineering Analysis, EA25004, to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope for the Engineering Analysis to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaigns. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (4)
Engine And Engine Cooling:engine:crank/camshaft Position Sensor
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Preliminary Evaluation is being upgraded to an Engineering Analysis, EA25004, to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope for the Engineering Analysis to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaigns. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Preliminary Evaluation is being upgraded to an Engineering Analysis, EA25004, to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope for the Engineering Analysis to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaigns. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Preliminary Evaluation is being upgraded to an Engineering Analysis, EA25004, to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope for the Engineering Analysis to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaigns. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Preliminary Evaluation is being upgraded to an Engineering Analysis, EA25004, to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope for the Engineering Analysis to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaigns. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Illustration