2014 Honda Pilot

On [XXX], the Pilot auto-braked without cause while driving on the highway in Maryland. All dash lights were illuminated so [XXX] pulled over. The car seemed to be functioning including the brake system (which was one of the lights illuminated during this occurrence) so the lights on the dash were assumed to be a computer glitch as was the auto-brake that caused the lights to illuminate in the first place. At this time, the center dash did not indicate low oil. [XXX] attempted to make an appointment with DARCARS while she was in town but being a holiday weekend, no appointments were available. [XXX] scheduled the next available appointment at CMA Valley (July 5, 2023). While parking the car on [XXX] the center dash indicated low oil, however, this was perceived as a glitch due to the fact that it only occurred while parking and not when the car was started or while driving. The same occurrence was experienced [XXX] but no days in between. Therefore, it is still seen as a computer glitch. These two instances are what led to the events on [XXX]. When she was halfway home with her two children and the car began to become unresponsive, she pulled off of the highway and added oil herself in an attempt to get her children home and have the car inspected (appointment scheduled for July 5, 2023). She was unable to get the oil cap off herself in order to add the oil and had to ask for assistance. The gentleman who provided said assistance dropped the oil cap. Mrs. Palumbo properly added the oil with a funnel and no oil was spilled. A new oil cap was purchased and properly replaced by an AutoZone employee before continuing on to Virginia and documentation of receipts and time-stamped texting conversations regarding the cap being replaced can be provided. Upon the appointment on July 5, 2023 it was determined that the engine needed to be replaced due to not having enough oil which was unknown due to the glitch INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ABS and Vehicle Stability System Indicator lights remain on. OBD code is 66-13 Pressure Sensor (Inside of VSA Modulator control unit) circuit malfunction. The Honda dealership wants $2600 to fix this ($2100 part + $500) labor. They say this part is back ordered. They say I can still drive the vehicle but it will be like driving an old vehicle (no ABS, etc). Researching on the internet show many people with Honda Pilots have this issue (with various error codes). In my opinon, this is a fragile module that causes all sorts of braking and stability issues.

--What component or system failed or malfunctioned, and is it available for inspection upon request? P0302 HONDA Code - Cylinder Number 2 Misfire Detected is the error. The vehicle is available for inspection upon request Also, the; "VTM-4", stability, and "check engine" lights are all flashing --How was your safety or the safety of others put at risk? Car will NOT exceed 20 mph and it shakes. With young kids in the car, this issue is extremely unpredictable and has occurred several times resulting in us having to pay out of pocket for a clear manufacturer defect. We've had to take the car to the mechanic 4 times in the last 3 years -- service records can be provided. --Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. There is a recall for the 2009-2013 models, but we have the 2014 and have been told by everyone (except the dealer) that this issue/year (2014) should be included in the recall. --Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, as noted above, the following warning lamps lit... "VTM-4", stability, and "check engine" lights are all flashing THE CONSUMER STATED THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE.

WE HAVE 2014 HONDA PILOT THAT HAD 68,072 MILES ON IT. MY WIFE BELIEVED THAT THE AUTOMATIC TRANSMISSION FOR THE VEHICLE WAS PLACED PARK IN OUR DRIVEWAY. ACCORDING TO THE HONDA OWNER'S MANUEL THERE IS A SAFETY FEATURE THAT PREVENTS THE IGNITION KEY FROM BEING REMOVED UNLESS THE VEHICLE IS IN PARK. THE VEHICLE ROLLED BACK INTO A TREE CAUSING OVER $3,000.00 IN PROPERTY DAMAGE. THIS EXACT SAME PROBLEM HAS OCCURRED IN THE PAST WITH THE HONDA PILOT (2003-2004) AND THE HONDA ODYSSEY (2003-2004) AND THE ACURA MDX (2003-2006) WHICH WERE THE SUBJECT OF A RECALL BY HONDA. PLEASE SEE NHTSA ACTION NUMBER PE12026. THESE RECALLED VEHICLES AS WELL AS OUR 2014 HONDA PILOT ARE EQUIPPED WITH AN AUTOMATIC TRANSMISSION. THEY HAVE A SAFETY INTERLOCK SYSTEM THAT IS SUPPOSED TO PREVENT THE IGNITION KEY FROM BEING REMOVED FROM THE IGNITION UNLESS THE TRANSMISSION IS IN THE PARK POSITION. WHEN THE TRANSMISSION IS NOT IN PARK, THE VEHICLE MAY ROLL UNEXPECTEDLY INCREASING THE RISK OF A CRASH. THIS IS EXACTLY WHAT HAPPENED TO OUR 2014 HONDA PILOT. I CONTACTED HONDA AND THEY COULD HAVE CARED LESS ABOUT THIS PROBLEM EVEN THOUGH THE SAME PRODUCT DEFECT OBVIOUSLY EXISTS AGAIN IN THE NEW MODEL HONDA VEHICLES. THIS PRODUCT DEFECT POSES A HIGH RISK OF DANGER AND HONDA SHOULD BE REQUIRED TO REMEDY THIS DEFECT. I HAVE VIDEOS THAT DOCUMENT THIS DEFECT.

I WAS TOLD BY HONDA TO FILE A COMPLAINT WITH NHTS A. FOR THE PEALING PAINT ON MY HONDA. AS I CAN SEE THIS IS NOT THE PLACE TO FILE SUCH A REPORT. BUT I AM DOING IT ANYWAY JUST SO YOU CAN SEE HOW RIDICULOUS HONDA IS. THEY WILL ONLY COVER THE ROOF AND LIFT GATE. WHEN THERE ARE MANY OTHER PARTS OF THE VEHICLE THAT IS DOING THE SAME THING. AND THEY REFUSE TO PAY.

MY 2014 PILOT IS LEAKING WATER FROM SOMEWHERE ONTO THE FLOOR ON THE DRIVER'S SIDE. WE NOTICED IT WAS WET UNDER THE MAT ABOUT 2 YEARS AGO AND FIGURED WE JUST LEFT A WINDOW CRACKED, WHICH WE HAD NOT, BUT YESTERDAY AFTER A RAIN, THE FLOOR WAS SOAKED. YOU CAN LOOK UP UNDER THE STEERING WHEEL AND SEE SOME OLD MOLD DISCOLORATION AS WELL. I AM SURE THIS HAS BEEN HAPPENING EVERY TIME IT RAINS, BUT WE HAVEN'T NOTICED BECAUSE IT HAS AN ALL WEATHER MAT COVERING IT. AFTER DOING SOME RESEARCH, IT SEEMS THIS HAS BEEN A PROBLEM ON THE HONDA PILOTS SINCE AT LEAST 2004, SO IT IS ABSOLUTELY INFURIATING THAT THIS PROBLEM HAS NOT BEEN RESOLVED BY HONDA.

I HAVE EXPRESSED CONCERN WITH BOTH THE HONDA DEALER AND TO HONDA CORPORATE ABOUT THE INTERIOR FLAW IN MY VEHICLE. UNDER THE DRIVERS SEAT, THERE IS AN OPEN SPACE/GAP THAT ALLOWS ANYTHING THAT'S ON THE REAR FLOOR TO ROLL ACROSS AND BLOCK YOUR GAS AND BRAKE PEDAL. I HAVE NEVER HAD THIS ISSUE WITH WITH ANY OTHER VEHICLE. I HAVE ALMOST GOTTEN INTO SEVERAL TRAFFIC ACCIDENTS BECAUSE OF THIS. THIS SHOULD BE CORRECTED BUT HONDA REFUSES TO ACKNOWLEDGE THAT THIS IS AN ISSUE AND THEY TELL ME NOT TO PUT ANYTHING ON THE FLOOR. WITH 3 KIDS SITTING IN THE BACK AND DRIVING TO PRACTICES EVERY DAY, IT'S HARD TO KEEP UP WITH ITEMS NOT BEING LEFT ON THE FLOOR. THIS IS NOT REASONABLE AND EVERYONE LEAVES ITEMS ON FLOOR. I AM EXPRESSING CONCERN BECAUSE I SHUTTLE MY 3 KIDS AROUND EVERYDAY AND I AM WORRIED ABOUT THEIR SAFETY AS WELL AS MINE. PLEASE HELP. THANK YOU.