2012 Honda Pilot

I own a 2012 Honda Pilot Touring equipped with the factory navigation system. The navigation system clock recently developed a problem where the time displays as 0:00 and does not operate normally. I attempted the available clock-setting procedures through the navigation system. I was temporarily able to set the correct time, but after exiting the settings the clock returned to the incorrect 0:00 display. This appears to be an electronic/software or GPS-related issue rather than a normal mechanical failure. I am concerned because other Honda owners with similar factory navigation systems appear to be experiencing the same issue. I contacted American Honda regarding the problem, and Honda opened Case #16589920 on August 27, 2026 under In-Car Technology / Navigation. I am submitting this complaint so NHTSA has a record of the issue and can determine whether this represents a widespread defect affecting these Honda navigation systems and whether further investigation, manufacturer corrective action, or a recall is appropriate.

The vehicle's paint is literally peeling away from every horizontal and connected vertical surface. Without paint on metal, rust is happening, weakening the metal structure of the vehicle. have reached out to Honda USA and they informed they had no responsibility for the paint, yet the service writer at my local Honda dealer said that my vehicle's paint, Pearl White, has been peeling off Honda vehicles for years and Honda knows it to be an issue yet only occasionally offers to be of any assistance. I am the original owner of this 2012 Honda Pilot, the vehicle has never been in an accident, yet in the past year paint has come off of the vehicle at an alarming rate (literally in sheets). To be able to make necessary restorations the front window was broken and had to be replaced (at my expense). If Honda knows its Pearl White paint doesn't adhere to the metal body, that is a known product defect and they are potentially contributing to accelerated body deterioration (a safety concern). I have all current documentation for the restoration, and upon attempting to pick up the vehicle it was discovered that the hood was sustaining the same problem as the roof and upper body. There are no impacted "warning" lights as this is not mechanical, and I am unclear how separating paint (according to our local Honda dealer is always Pearl White) poses an immediate safety problem for me or others, but if you are not aware that Honda dealers know the Pearl White paint is defective, what else are they not telling you/us about our vehicle and the vehicles owned by hundreds of thousands of Americans? Please conduct your own investigation and contact me if you'd like copies of our correspondence with Honda USA and the original estimate versus the final bill ($1000 more) for the first round of re-painting. We now are having a second round of painting to address the paint failure on the hood. Thank you.

AS I PROCEED TO ACCELERATE ONTO A HIGHWAY OR ROAD MY VEHICLE IS VERY HESITANT NO MATTER HOW FAR YOU PUSH DOWN ON THE GAS PEDAL IT WILL NOT GO AND THEN ALL OF THE SUDDEN IT LURCHES ACCELERATING THE SPEED VERY FAST AS IF IT'S TRYING TO CATCH UP. THIS HAS CAUSED ME TO ALMOST I HAVE THREE ACCIDENTS NOW. I HAVE TO BE VERY CAUTIOUS WHEN ENTERING AN INTERSECTION OR PULLING ONTO A FREEWAY AS MY VEHICLE DECLINES TO ACCELERATE AS IT NEEDS TO CAUSING PEOPLE TO RUN INTO ME ALMOST. IT IS A PRETTY SIGNIFICANT DELAY FOR THE VEHICLE TO CATCH UP ON ITS OWN AND COULD BE VERY DANGEROUS FOR ANYONE. I HAVE READ SEVERAL COLUMNS WHERE CUSTOMERS WITH HONDA PILOTS HAVE EXPERIENCED THIS SAME ORDEAL AND YET IT'S HARD TO TAKE TO A DEALERSHIP AND EXPLAIN WHAT'S GOING ON AND THEN GET IN THE CAR AND IT NOT HAPPEN RIGHT AWAY BUT MY CAR DOES IT ALMOST EVERY SINGLE TIME YOU TRY TO ACCELERATE ON TO ANY ROAD. THIS SHOULD BE ADDRESSED AS SOON AS POSSIBLE BEFORE IT CAUSES A LIFE

I WAS IN MY DRIVEWAY, APPLYING BRAKES AS I BEGAN COASTING TO A STOP IN FRONT OF MY HOUSE WHEN THE CAR SUDDENLY ACCELERATED SMASHING INTO THE FRONT OF MY HOUSE. MIDDLE OF THE DAY, NO RAIN, NOT IMPAIRED, FLAT DRIVEWAY. AIR BAGS DID NOT ACTIVATE. PAINT/SCRATCHES ON THE FRONT BUMPER AND CRACKS ON THE HOUSE STUCCO BUT NO MAJOR DAMAGE. ACCELERATION STARTED JUST A COUPLE YARDS FROM THE HOUSE. HONDA DEALERSHIP COULD NOT FIND ANY EVIDENCE OF A COMPUTER OR OTHER PROBLEM.